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All 55 Little Rock hotels

Extended Stay America - Little Rock - West Little Rock

2.0 of 5
10800 Kanis Road, Little Rock, AR 72211 (Formerly Studio Plus Deluxe Studios - Little Rock - West)
Hotel amenities
Extended Stay America - Little Rock - West Little Rock
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Ranked #51 of 55 hotels in Little Rock
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24 reviews from our community

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1 review
1 of 5 stars Reviewed June 12, 2013 NEW via mobile

This was the nastiest hotel I have ever been to. All the floors were stained throught the hallways. It smelled horrific and there were clumps of hair all along the walls. The hot tub was broken although I wouldnt set foot in it. Almost all the exterior doors were broken missing their handles. Worst experience ever. Never stay here!

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San Francisco, California
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed June 8, 2013

Have stayed with Extended Stay hotels in Southern California, I tried two nights in this hotel after I read the hotel manager's response to low rating reviews. In conclusion, I have nothing good to say about the facility, the staffs. If you come to Little Rock, and need a place to stay, don't try to stay at this hotel, it's... More

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arkansas
1 review
1 of 5 stars Reviewed June 2, 2013

I read a lot of poor reviews on this site but I decided to stay here because 1. the manager posted a lot saying they would fix it 2. some time had passed When I checked in I asked the person if my friend could be in a room near me when she checked in tomorrow - they didn't know... More

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Hot Springs, Arkansas
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 3, 2013

You do get what you pay for, but I was put here by my company. Guests should be aware that the hotel is not completely non-smoking. I was in a non smoking room on a floor with smoking on the other side of the hall! It drifted into my room often. My room had burn holes all over the carpet,... More

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See 4 more reviews by Sherman64 for Little Rock
Nashville, Tennessee
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 23, 2013

This place is $50/night. You get what you pay for. It is mostly clean. It is mostly quiet. They give basic service but they don't go out of their way. Linens are decent, beds are OK (very firm). This isn't 5 star and doesn't pretend to be. If you need a place on a budget with little in the way... More

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El Dorado, Arkansas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 23, 2012

This was the worst place I have ever stayed in and I travel alot. I should have kept going after seeing the broken down cars and the rif-raf hanging in the parking lot. When I got there I had to wait while the night clerk played around and visited with some guy...must have been a "friendship thing" going on. Finally... More

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mzubair, Manager at Extended Stay America - Little Rock - West Little Rock, responded to this review
November 28, 2012

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. I do appreciate the opportunity to provide an explanation regarding the issue you... More

El Dorado, Arkansas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 20, 2012

This was the worst place I have ever stayed in and I travel alot. I should have kept going after seeing the broken down cars and the rif-raf hanging in the parking lot. When I got there I had to wait while the night clerk played around and visited with some guy...must have been a "friendship thing" going on. Finally... More

Was this review helpful? Yes
mzubair, Manager at Extended Stay America - Little Rock - West Little Rock, responded to this review
November 28, 2012

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. I do appreciate the opportunity to provide an explanation regarding the issue you... More

Shreveport, Louisiana
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 26, 2012

This is undoubtedly one of the nastiest hotels I have ever been in. I checked in and quickly checked out after viewing my room. The halls were filthy, littered with trash. Doors and walls had dirty smears, wallpaper was peeling off the walls. The bed mattress was sunken and the couch was sagging. The couch and chair in my room... More

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Michael C, Manager at Extended Stay America - Little Rock - West Little Rock, responded to this review
August 9, 2012

Thank you for taking the time to review your recent stay at Studio Plus Little Rock - West. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an... More

jonesboro,arkansas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed July 17, 2012

We stayed during July 4th- 7th week. This was our second stay (first time was over 6mos ago) and our last. The overall cleanliness of the hotel was crappy. I paid for non-smoking room but the whole hotel reeked of cig. smoke! In our room the door's safety latch was broken (screws were stripped out), stains were in the bedspread... More

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Michael C, Manager at Extended Stay America - Little Rock - West Little Rock, responded to this review
August 9, 2012

I recently received a copy of your review of the Studio Plus Little Rock - West. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience... More

Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 23, 2012

Firstly, this hotel doesn't have the typical "front desk" you see in most hotels, instead they have an office. When we got to the hotel, this office was locked and we had to use a phone in the hallway to call one of the employees to check us in. After we waited several minutes for the employee to check us... More

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ChristopherTM, Manager at Extended Stay America - Little Rock - West Little Rock, responded to this review
July 18, 2012

Thank you for taking the time to review your recent stay at Studio Plus Little Rock - West. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an... More

 
 
 
 
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Additional Information about Extended Stay America - Little Rock - West Little Rock

Address: 10800 Kanis Road, Little Rock, AR 72211 (Formerly Studio Plus Deluxe Studios - Little Rock - West)
Region: United States > Arkansas > Little Rock
Amenities:
Fitness Center Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #51 of 55 hotels in Little Rock
Price Range: $
Hotel Class:2 star (2*)
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