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All 56 Little Rock hotels

Extended Stay America - Little Rock - West Little Rock

2.0 of 5 Hotel   |   10800 Kanis Road, Little Rock, AR 72211 (Formerly Studio Plus Deluxe Studios - Little Rock - West)
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Extended Stay America - Little Rock - West Little Rock
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Ranked #51 of 56 hotels in Little Rock
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30 people have reviewed this hotel

Traveler rating
    1
    1
    6
    5
    17
See reviews for
6
5
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9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

We had an issue at checkout time. The supervisor told us we HAD to checkout because the room was pre-reserved, to a prior guest a week ago. So we had to checkout suddenly. THAT WAS BAD! But other than that, everything was ok.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Little Rock - West Little Rock, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that you were asked to leave your room. In response to your feedback, I have trained all of our employees regarding how to handle these situations. Thank you for sharing your experience with us. If you would like to discuss this further, please do not hesitate to... More

Oklahoma City, Oklahoma
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Horrible! Horrible! I got this hotel from price line, check in at 1:30 am. The front desk personnel look like drug addict (sorry I m not try to be rude here) just give my truth opinion. Check in to the room; OMG!!! First the bath tub drainage was not working, the water will not go down. Less than 5 min... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Little Rock - West Little Rock, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for the condition in which you found your room. It is unacceptable, and I apologize for your experience. As this hotel’s manager, I can assure you that I have had the carpets and furniture cleaned to ensure your experience is not repeated.... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 17, 2013

This is the worst hotel I have ever attempted to stay in. This might be a great place for homeless people or people who don't care about the crime or stains on the carpets and walls. Just don't waste your time. On a good note, the office staff is very friendly and nice.

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wauwatosa
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed October 15, 2013

I had it coming. Gambled on hotwire, thinking how bad could it get for a $39+tax hotel, which was supposed to be 2 stars? It was horrible. After a long drive (10hrs) I checked in smoothly and walked to the elevator. The stains and grime on the elevator had not even kicked in when the smell of a dead animal... More

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Brooklyn, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 14, 2013 credit card Amex Card Member Review

Fun Spot. Excellent front desk people. Great location and the restaurant a few steps away was also well worth checking out. Gym association located 5 min from hotel and worth the drive. Super clean and well maintained property

Was this review helpful? Yes 1
Woodbridge, Virginia, United States
1 review
1 of 5 stars Reviewed August 21, 2013

The most disgusting hotel I've ever stayed in!! Was placed into one room with a leaky ceiling, damp carpet, and hairs and cigarette burns in the bed linens. Complained and then was moved to another room that was even worse. The carpet, furniture, and kitchen was NASTY and the room smelled of mold and mildew. Never again!

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1 review
1 of 5 stars Reviewed June 12, 2013 via mobile

This was the nastiest hotel I have ever been to. All the floors were stained throught the hallways. It smelled horrific and there were clumps of hair all along the walls. The hot tub was broken although I wouldnt set foot in it. Almost all the exterior doors were broken missing their handles. Worst experience ever. Never stay here!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Little Rock - West Little Rock, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the cleanliness of the hotel is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have addressed the issues that you are describing with the staff to ensure your... More

San Francisco, California
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed June 8, 2013

Have stayed with Extended Stay hotels in Southern California, I tried two nights in this hotel after I read the hotel manager's response to low rating reviews. In conclusion, I have nothing good to say about the facility, the staffs. If you come to Little Rock, and need a place to stay, don't try to stay at this hotel, it's... More

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Manager_11525, General Manager at Extended Stay America - Little Rock - West Little Rock, responded to this review

Phillip - I appreciate you bringing your experience to our attention. I am so disappointed that your experience was not satisfactory. Please accept my apology. In response to your feedback, I am working with the staff to improve our procedures so we can provide a clean and comfortable place to stay for all of our guests. Thank you very much... More

arkansas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 2, 2013

I read a lot of poor reviews on this site but I decided to stay here because 1. the manager posted a lot saying they would fix it 2. some time had passed When I checked in I asked the person if my friend could be in a room near me when she checked in tomorrow - they didn't know... More

Was this review helpful? Yes 1
Hot Springs, Arkansas
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed April 3, 2013

You do get what you pay for, but I was put here by my company. Guests should be aware that the hotel is not completely non-smoking. I was in a non smoking room on a floor with smoking on the other side of the hall! It drifted into my room often. My room had burn holes all over the carpet,... More

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Additional Information about Extended Stay America - Little Rock - West Little Rock

Address: 10800 Kanis Road, Little Rock, AR 72211 (Formerly Studio Plus Deluxe Studios - Little Rock - West)
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #51 of 56 hotels in Little Rock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Little Rock - West Little Rock 2*
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