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Doubletree Hotel Little Rock

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424 West Markham, Little Rock, AR 72201
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Doubletree Hotel Little Rock
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Doubletree Hotel Little Rock
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729 reviews from our community

Traveler rating
    285
    203
    126
    70
    45
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108
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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Charleston, South Carolina
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

No major complaints except no A/C in hallways or elevators- like a sauna but A/C did work in the suite we had. The living area of the suite looked like a classroom lounge not a suite at a hotel. LImited Front Desk staff but we were impressed with certain individuals (Greg) in the Concierge Lounge. The woman who staffed the... More 

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Fairfax County, Virginia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Being a "Gold member", I really don't expect any special services, but common courtesy would be nice. I stayed just two nights and never got any room service. I informed the front desk and just asked for coffee cups and coffee. They said that it wold be sent up the room, but it never came.

Was this review helpful? Yes 1
WHGGuestService, Guest Service and Events Manager at Doubletree Hotel Little Rock, responded to this review

Thank you for your review of your recent experience at our hotel. We are very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We've addressed these issues with our staff and we hope that the next time you are in the area, you will... More 

Kansas City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had great experience at this hotel. I stayed 4 nights and the staff was great about making recommendations for places to eat. Staff was very friendly and eager to help me if I needed anything. Location was the hotel was great! Within walking distance of downtown and the state capital.

Review collected in partnership with DoubleTree by Hilton

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WHGGuestService, Guest Service and Events Manager at Doubletree Hotel Little Rock, responded to this review

Thank you so much for your gracious comments on your recent stay here at the Doubletree. We are delighted to hear that our staff was able to assist you in your dining choices as well as the varied fun activities in our downtown area. I agree with you that our location is very convenient. Quite a few restaurants and venues... More 

Magnolia, Arkansas
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

First night, one of our rooms A/c was out. The staff see,s to work hard, but hotel has seen better times. Boiler went out so cold showers one morning, and we had a meeting and the A/c went out throughout the meeting space. Miserable.

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WHGGuestService, Guest Service and Events Manager at Doubletree Hotel Little Rock, responded to this review

Thank you for taking the time to share your experience with us. We are so sorry we didn't provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and in your meeting and we are working with our maintenance team to ensure the situation doesn't happen... More 

Centreville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel and staff are great. The self-parking underneath is convenient but there is a parking fee. However, there is nothing nearby to do during the daytime so if you are traveling with a spouse and/or family, they will be bored during the day. At night there are lots of bars and restaurants within walking distance and the Rivermarket park... More 

Review collected in partnership with DoubleTree by Hilton

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WHGGuestService, Guest Service and Events Manager at Doubletree Hotel Little Rock, responded to this review

Thank you so much for your comments regarding your stay here at the Doubletree by Hilton Little Rock. I'm glad you found our staff friendly and helpful and enjoyed the ease of parking in the parking garage. As it is owned by the City of Little Rock and not the Doubletree, there is a fee for parking there. There are... More 

Gentry, Arkansas, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The DoubleTree in Little Rock is a good place to stay with easy access to other areas of the city. With parking space a premium in downtown LR, the underground parking facility is a boon. The friendliness of the staff is commendable ; they make travelers welcome.

Review collected in partnership with DoubleTree by Hilton

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WHGGuestService, Guest Service and Events Manager at Doubletree Hotel Little Rock, responded to this review

Thank you so much for your gracious comments about our hotel. I agree that it is very easily accessible to venues in Little Rock and it is also within walking distance of so many great activities! We pride ourselves on our friendly staff. Using our parking garage is very convenient as you simply have to park your car and take... More 

Milano, Texas
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My daughter and I stopped here on our way to Illinois. Very nice, clean older hotel. We arrived about 1:30pm after 9 hours of driving and we were allowed to check in early, Thanks! Staff was just great and had lots of recommendations for things to see and do on our short stay. Rooms are large and ours had a... More 

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WHGGuestService, Guest Service & Events Manager at Doubletree Hotel Little Rock, responded to this review

We are so glad you had a great time in Little Rock and at the Doubletree by Hilton! We are pleased our staff was able to give you pointers on places to go and see while in the downtown Little Rock area. There is so much to see, do and enjoy! I'm glad you enjoyed our room service and enjoyed... More 

Shreveport, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

When I travel to Little Rock, I stay at this Motel each time. Check in and check out are always very timely. The staff is friendly and offers assistance if need. The hotel has been very clean each time I have stayed here. I have enjoyed my stay each visit and have had great service.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
WHGGuestService, Guest Service & Events Manager at Doubletree Hotel Little Rock, responded to this review

Thank you so much for your gracious comments! We love that you are a repeat customer and you have an excellent stay with us. We pride ourselves on our friendly staff and our clean, warm inviting rooms, not to mention the delicious Doubletree Chocolate Chip cookie! Again, than you for your kind remarks and we look forward to welcoming you... More 

gainesville, florida, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We did not have a comfortable room. It was small and too cold or warm. The garage system for leaving and returning to the hotel is the worst we have ever experienced. We usually have a good experience with DoubleTrees and were so surprised at this hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
WHGGuestService, Guest Service and Events Manager at Doubletree Hotel Little Rock, responded to this review

Thank you so much for your comments on your recent experience. I apologize that we fell short of your expectations for your stay here. It is our goal to ensure each guest has a great experience with us and we sorry that we did not make that happen for you. I'm sorry the parking garage was not convenient for you.... More 

Chicago Illinois, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel, rooms and lobby are a little dated. Bathrooms are good sized. Concierge service both morning for breakfast, juice and coffee and early evening. Would be nice if the room was left open to get a late night soft drink or juice or a bag of chips.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
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