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Doubletree Hotel Little Rock

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424 West Markham, Little Rock, AR 72201
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Doubletree Hotel Little Rock
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Doubletree Hotel Little Rock
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734 reviews from our community

Traveler rating
    287
    205
    127
    70
    45
See reviews for
108
140
39
367
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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Manteca, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel has one of the most pleasant and competent staff working here. Everyone from the shuttle drivers to the managers went overboard to please and to make our stay a true vacation. We would stay here again any time and recommend it highly.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Cape Coral, Florida
Top Contributor
163 reviews 163 reviews
45 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had my flight canceled that night by Delta and had no car so I needed a hotel with shuttle service. To my surprise for my go to chain Marriott had only one location which as sold out that had a shuttle van, that being the Marriott near this hotel. Marriott has a number of hotels that were available withing... More 

Was this review helpful? Yes 1
Houston, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Overall, the facility is above average and the staff is about average for a nicer mid-range hotel. The food, however, was dismal, both times I tried it, once in the restaurant, the other in the bar (food came from same kitchen).

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Rochester, United States
1 review
4 of 5 stars Reviewed 1 week ago

The room was great, clean and very quiet (10th floor). Staff was friendly, I just wish there was more of them in the bar/restaurant. Loved the pool, too. Nice place. Great location, within walking distance of many restaurants and venues.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
WHGGuestService, Events and Guest Service Manager at Doubletree Hotel Little Rock, responded to this review

Thank you so much for letting us know about your recent stay here at the Doubletree. I'm pleased to hear that your room was clean and quiet and being on the 10th floor, we're sure you enjoyed the magnificent views that our hotel offers! The pool is great (and to brag, we are the only downtown hotel with a swimming... More 

Charleston, South Carolina
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

No major complaints except no A/C in hallways or elevators- like a sauna but A/C did work in the suite we had. The living area of the suite looked like a classroom lounge not a suite at a hotel. LImited Front Desk staff but we were impressed with certain individuals (Greg) in the Concierge Lounge. The woman who staffed the... More 

Was this review helpful? Yes 1
WHGGuestService, Events and Guest Service Manager at Doubletree Hotel Little Rock, responded to this review

Thank you so much for taking time to let us know about your recent stay at the Doubletree by Hilton Little Rock. I agree with you that being in downtown Little Rock is pretty awesome and it is so exciting for all the changes and new venues that are coming into the area. I do apologize for the temperatures in... More 

Home
Top Contributor
146 reviews 146 reviews
92 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

In the middle of the historic is a Hilton doubletree that probably began life as a different brand, but has the warm cookies and a concierge lounge. Fortunately I was questioned my unhelpful clerk re room options when the assistant manager came by and helped correct a room that was not in keeping with my profile. Commonly none of the... More 

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Fairfax County, Virginia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Being a "Gold member", I really don't expect any special services, but common courtesy would be nice. I stayed just two nights and never got any room service. I informed the front desk and just asked for coffee cups and coffee. They said that it wold be sent up the room, but it never came.

Was this review helpful? Yes 2
WHGGuestService, Guest Service and Events Manager at Doubletree Hotel Little Rock, responded to this review

Thank you for your review of your recent experience at our hotel. We are very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We've addressed these issues with our staff and we hope that the next time you are in the area, you will... More 

Kansas City, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I had great experience at this hotel. I stayed 4 nights and the staff was great about making recommendations for places to eat. Staff was very friendly and eager to help me if I needed anything. Location was the hotel was great! Within walking distance of downtown and the state capital.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
WHGGuestService, Guest Service and Events Manager at Doubletree Hotel Little Rock, responded to this review

Thank you so much for your gracious comments on your recent stay here at the Doubletree. We are delighted to hear that our staff was able to assist you in your dining choices as well as the varied fun activities in our downtown area. I agree with you that our location is very convenient. Quite a few restaurants and venues... More 

Magnolia, Arkansas
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

First night, one of our rooms A/c was out. The staff see,s to work hard, but hotel has seen better times. Boiler went out so cold showers one morning, and we had a meeting and the A/c went out throughout the meeting space. Miserable.

Was this review helpful? Yes 1
WHGGuestService, Guest Service and Events Manager at Doubletree Hotel Little Rock, responded to this review

Thank you for taking the time to share your experience with us. We are so sorry we didn't provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and in your meeting and we are working with our maintenance team to ensure the situation doesn't happen... More 

Centreville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel and staff are great. The self-parking underneath is convenient but there is a parking fee. However, there is nothing nearby to do during the daytime so if you are traveling with a spouse and/or family, they will be bored during the day. At night there are lots of bars and restaurants within walking distance and the Rivermarket park... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
WHGGuestService, Guest Service and Events Manager at Doubletree Hotel Little Rock, responded to this review

Thank you so much for your comments regarding your stay here at the Doubletree by Hilton Little Rock. I'm glad you found our staff friendly and helpful and enjoyed the ease of parking in the parking garage. As it is owned by the City of Little Rock and not the Doubletree, there is a fee for parking there. There are... More 

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