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Doubletree Hotel Little Rock

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424 West Markham, Little Rock, AR 72201
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1 room 1 adult
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Doubletree Hotel Little Rock
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909 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Older Hotel but it was very nice. The night manager T. Lee was awesome. Rooms were clean and comfortable. Breakfast was great. The parking garage was being remodeled so it was somewhat of a mess, but I'm sure when it's complete it will be very nice!

Helpful?
Thank Courteney L
Susan R, Front Office Manager at Doubletree Hotel Little Rock, responded to this review

Thank you for your feedback. We appreciate you taking the time to share your experiences. As you noticed, we are currently undergoing renovation at the hotel. We are excited about these changes and can wait to share with great guests like yourself. Thank you for staying with us and we cant wait to see you on your next stop in... More 

Hot Springs Village, Arkansas
Level Contributor
8 reviews
4 of 5 stars Reviewed 4 days ago NEW

Very friendly, helpful staff. Breakfast buffet was good, hot , and nice selection. Shuttle service to nearby Rivermarket was an unexpected free bonus. Only negative is the slow elevators especially to and from the parking garage.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Maryrn41
Susan R, Front Office Manager at Doubletree Hotel Little Rock, responded to this review

Thank you for sharing your experience with your fellow travelers! We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to provide great service, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon! Regards, Susan Richmond Front... More 

1 review
1 of 5 stars Reviewed 5 days ago NEW

If you're looking for a properly maintained and managed property then look elsewhere. This hotel offer poorly made food, a tiny fitness center, and staff that clearly would soon be doing something other than helping you out.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank braulioo221
Susan R, Front Office Manager at Doubletree Hotel Little Rock, responded to this review

Thank you for staying with us. I would like to apologize for the issues you encountered during your time at the Double Tree by Hilton Downtown Little Rock. We pride ourselves on providing a great guest experience and unfortunately we fell short during your stay. I appreciate that you gave me the opportunity to resolve the issue while you staying... More 

Lakeland, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had a gal on the front desk who was absolutely super and beyond the calls of any duties. She was thoughtful, anticipated needs, copies were made by her, and so much more. I recommend Cali for upward into this company. Thank you so much Cali

Helpful?
Thank preciousflorida
Susan R, Front Office Manager at Doubletree Hotel Little Rock, responded to this review

Dear preciousflorida, Thank you for sharing your great experience at the Double Tree by Hilton Downtown Little Rock with us. I recall our phone conversation that I shared with our team members. It brings the sense of accomplishment knowing that we were able to provide the type of service that you would expect from Hilton family hotels. We look forward... More 

Little Rock, Arkansas
1 review
5 of 5 stars Reviewed 1 week ago

The hotel staff was very helpful. Our receptionist T Lee went out of his way to make sure we could have our business documents printed on time. We really enjoyed our stay and the free cookies don't hurt either.

Helpful?
Thank H J
Susan R, Front Office Manager at Doubletree Hotel Little Rock, responded to this review

Dear Guest, Thank you for sharing your experience at the Doubletree Downtown Little Rock though the Trip advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear we have met your expectations. As valued guesy, your feedback will be shared with TLee and thje rest of the team... More 

1 review
5 of 5 stars Reviewed 1 week ago

The rooms are clean and beds are comfortable. Service was great, and the cookies are always warm and ready upon check-in. The meeting facilities were nice and the location in downtown LR is convenient. Located next to the Convention Center and many restaurants. My favorite place to stay in LR!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank candrab2016
Susan R, Front Office Manager at Doubletree Hotel Little Rock, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the DoubleTree by Hilton Downtown Little Rock. As a valued guest at the DoubleTree, we appreciate your feedback and are delighted to hear htat you ahd a great stay. With a spirit to serve, we take great pride in not only meeting, but exceding your expectations. Your feedback is integral... More 

Branson, Missouri, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Undergoing some construction, overall clean and nice hotel. The front desk manager Lana, was absolutely terrific, accommodated us in every way. Lana, was kind enough to abscond from somewhere a pint of milk at midnight so I could enjoy the great warm cookie they gave us at check in, she also comp us appetizers. Greeted Kindly as we checked in... More 

Helpful?
Thank Rod G
Susan R, Front Office Manager at Doubletree Hotel Little Rock, responded to this review

Dear Guest, Thank you for sharing your experience at the Double Tree Little Rock. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be share with Lana and the rest of the team to continue to inspire and motivate... More 

San Antonio, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hotel is old and dated, guest rooms are not very clean and furnishings are old and worn out. Beds uncomfortable as they are worn. I would choose another property in the area, dont let the Double Tree name fool you as its not what you would expect. On the positive side the hotel bar served up some great drinks.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eric S
Susan R, Front Office Manager at Doubletree Hotel Little Rock, responded to this review

Thank you for choosing to stay with us during your time in Little Rock and reviewing our hotel! I would to apologize that your stay did not live up to the Double Tree name! I have shared these comments with our staff. Rest assured that we are currently making changes and working hard to improve our hotel physically and always... More 

Mount Ida, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was nice and clean. The wait staff was amazing and very helpful! The front desk employee's were not as friendly and our check-in process was horrible to say the least. Overall we had a pleasant stay but expected more from a Hilton. They have a shuttle that will take you anywhere in a 5 mile radius which we... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mckenzie B
Susan R, Front Office Manager at Doubletree Hotel Little Rock, responded to this review

Thank you for taking the time to share your recent experience. While it was a pleasure having you here as our guest and your great comments about our wait staff, your feedback regarding the service our team provided at our desk caught my attention. I am very sorry to learn that the quality of service provided by our front desk... More 

El Dorado, Arkansas
Level Contributor
11 reviews
9 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed here several times! The staff here has amazing Customer services Is amazing from the time you step in the door. I love the many great package deals they have available good for large groups . Also this is a great hotel for photoshoots!

Helpful?
Thank Miss W
Susan R, Front Office Manager at Doubletree Hotel Little Rock, responded to this review

Dear Guest, Thank you so much for your review! I am so pleased you enjoyed your stay. We are very blessed to have a great team that truly want to make sure all of our guest have a positive experience. Thank you for sharing with your follow travelers about our great packages and deals!. We look forward to seeing you... More 

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