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Residence Inn Little Rock

Certificate of Excellence
3.0 of 5
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1401 South Shackleford Road, Little Rock, AR 72211
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Residence Inn Little Rock
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217 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Little Rock
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1 review
4 of 5 stars Reviewed November 28, 2015 via mobile

Staff were very polite and professional. Ms. Carolyn Brown was especially hospitable. Room and rest of property were clean. My only dissatisfaction (goes for most hotels), my room was next to elevator which can be annoying. However, would visit again.

Helpful?
Thank Keith G
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

It's great to hear from you and receive such a nice review. We're pleased to hear that you had a pleasant stay with us, and we're glad you would stay again. I'll make sure to let Carolyn know of your compliments and give her a special commendation for her outstanding service. The next time you visit Little Rock, please come... More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 27, 2015 via mobile

I have stayed here twice while in Little Rock visiting family. The hotel has always been clean and I feel safe here. It isn't far from the freeway. Breakfast is better than average for a free hotel breakfast. My only complaint is that there are two separate buildings with rooms and the rest of our party was in the other... More 

Helpful?
Thank Elizabeth K
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for taking the time to write a review about your stay with us at Residence Inn Little Rock. We're glad you enjoyed your visit. I'm pleased you liked your clean suite as well as our complimentary breakfast. We hope you also enjoyed your time spent in Little Rock, and hope you'll come and visit us again soon. Sincerely,... More 

Atlanta, Georgia
Level Contributor
3 reviews
3 of 5 stars Reviewed November 19, 2015 via mobile

My husband and I were driving through Little Rock and looking for a safe area to stay at night. Stopped at a few places before ended up here, because most of them were booked. The hotel had a very unpleasant odor on the first floor, could have been the carpets in the hallway. Also, very few parking spaces, we had... More 

Helpful?
Thank NazelleLLC
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for your review. We're glad you chose to stay with us at Residence Inn. I apologize for issues you may have encountered. Your feedback is important to me as I look for ways to improve customer satisfaction. I will make sure to review your comments with our staff. If your travels bring you back to the Little Rock... More 

Palm Coast, NC
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

I recently stayed two minutes at the Residence Inn on Shackleford Rd in Little Rock. First off, the staff were fantastic across the board. I would be remiss by not mentioning one staff member by name, namely Johnnie. She handled the morning breakfasts and evening receptions while I was there and it was obvious that truly cared about the guests.... More 

Helpful?
Thank Shacker06
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for taking time out of your busy day to write such a wonderful review about your stay with us at Residence Inn Little Rock. We're delighted to know that you enjoyed your stay with us. I'm glad you enjoyed Johnnie's fantastic service. I'll make sure to give her a special commendation for her outstanding service. We hope you... More 

Olathe, Kansas
1 review
5 of 5 stars Reviewed November 11, 2015 via mobile

Front desk staff was friendly. Rooms were nice . Dinner and breakfast was served by a saucy vixen named johnnie. She's an asset to this hotel. Staff was accomadating. Parking was okay ,but staff made up for it . Restaurants are close .

Helpful?
Thank Bryan T
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for taking the time to write a review about your experience with us at Residence Inn Little Rock. We're delighted to know that you enjoyed your stay with us. I'm glad you enjoyed Johnnie's saucy personality and can only hope that you'll experience more dedicated and friendly associates like her in your future travels. Please join us again... More 

Michigan
1 review
4 of 5 stars Reviewed November 10, 2015

You will always feel welcomed when Johnnie is working. She is helpful, funny and kind. She will do anything to make your experience here great! If you need something, she will take care of it. Don't sit at her work table though..... :)

Helpful?
Thank DLHtravel2015
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for writing a review about your experience with us at Residence Inn. We appreciate you staying with us while in Little Rock. I'll make sure to let Johnnie know of your compliments about her excellent service. If your travels bring you back to Little Rock, please come and visit us again. Sincerely, Joseph Gonzales, General Manager More 

Greeley, Colorado
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 4, 2015

Room wasn't properly cleaned, and the beds were very standard for a Marriott. Location is in the nicer part of Little Rock. Breakfast was okay, and so was the evening social. Staff very friendly. For the extra $$$, I'd go to Home2 Suites or TownePlace Suites up the road.

Helpful?
Thank colorado1121
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for your review. We're glad you chose to stay with us at Residence Inn, and we enjoyed having you as our guest. I apologize for the housekeeping mishaps. Your feedback is important to me as I look for ways to improve customer satisfaction. I will make sure to review your comments with our housekeeping staff. If your travels... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed October 25, 2015 via mobile

My daughter had another sleepover here at the Residence Inn on their 2 Bedroom 2 Bathroom Suite. For sleepovers this is always my #1 choice 2 bedrooms (one for them and one for me), 2 bathrooms, Living room and Kitchen to cook and their free full breakfast.

Helpful?
Thank Tashika K
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for taking the time to write a review about your stay with us at Residence Inn Little Rock. We're delighted your daughter choose our hotel for her sleepover. I'm glad we were able to accommodate you and provide a delicious breakfast for your hungry crew. We loved having you as our guests, and we hope to see you... More 

State College, Pennsylvania
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 13, 2015

My husband and I recently stayed at this property during a trip to Little Rock to visit friends and family. It is conveniently located with easy access to I-630 and I-430. The hotel is relatively new (the furnishings are only slightly dated) and very clean. we stayed in building B, which is further from the road and probably quieter for... More 

Helpful?
1 Thank LRnative515
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for taking a moment and writing about your stay with us at Residence Inn on TripAdvisor. We’re thrilled to learn that you and your husband enjoyed our hotel. I'll make sure to let Carolyn know of your compliments and give her a special commendation for her outstanding service. We look forward to your next visit. Sincerely, Joseph Gonzales,... More 

Dallas, Texas
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 9, 2015

My husband and I shared the two-bedroom suite with some friends this past weekend. First, there is ample parking. The suite was really nice, complete with a kitchenette (fridge, dishwasher, stove, microwave, coffee maker) and a gas lit fireplace. The water pressure in the shower was good and, for those interested, the rooms do have hairdryers (I had to request... More 

Helpful?
Thank EmilyJ10
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Dear Emily, Thank you for taking the time to write a great review about your experience with us at Residence Inn Little Rock. We’re glad you chose to stay with us and found our suites comfortable. We hope you also enjoyed your time spent in Little Rock, and hope you'll come and visit us again soon. Sincerely, Joseph Gonzales General... More 

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