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Residence Inn Little Rock

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1401 South Shackleford Road, Little Rock, AR 72211
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Best prices for: 1 room 1 guest
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Residence Inn Little Rock
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Residence Inn Little Rock
Residence Inn Little Rock
Residence Inn Little Rock
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179 reviews from our community

Traveler rating
    110
    44
    14
    8
    3
See reviews for
57
14
8
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Little Rock, Arkansas
1 review
5 of 5 stars Reviewed April 9, 2015

The accomodations were very nice complemented with a super staff. Elizabeth at the front desk was taylor made for her position. She has the skills required along with grace and charm. The hostess of the hospitality area, Carolyn (from Dermont) keeps her area neat, tidy and looking warm and welcoming not to mention that she has the foods and beverages... More 

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 28, 2015

Spent three nights in a double suite. Less expensive than 2 rooms and offers two full baths with a living & kitchen area in between. Perfect for the four of us of three generations. Very high service level began with a conversation with the General Manager, Joseph Gonzales. Assistance with copying, scanning and emailing came from Veronica Eggerson, the Front... More 

Was this review helpful? Yes 1
Hamburg, Germany
2 reviews
5 of 5 stars Reviewed March 24, 2015

I have been staying at this Residence Inn for the past two months over the weekdays. The front desk staff is always very friendly and they make an effort to even learn you name very quickly. The suites there are in excellent condition, very clean, and have a fridge-freezer, range top, and a microwave. So eating in is very feasible.... More 

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Omaha, Nebraska
Senior Contributor
25 reviews 25 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 24, 2015

Great place, no issues at all. Nice area close to lots of restaurants and shopping. West LR is definitely a nice place to stay. Front office staff was very nice and helpful. Suites are roomy and well designed. Hotel is clean, comfortable and secure. It really didn't need to be secure, but my wife requires it.

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Edmond, Oklahoma, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2015

My daughter & I were in LR for 3 days for medical testing. We reserved a 2 bedroom suite. It was well appointed, clean & comfortable. A good Breakfast provided every morning. The evening social with food was a very nice touch. They made sure we had plenty to eat. Then the winter storm came and when we were unable... More 

Was this review helpful? Yes 1
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for taking time out of your busy day to write such a wonderful review about your stay with us at Residence Inn Little Rock. We're very glad to have had you as our guests, and we're pleased you had a comfortable, pleasant visit. I appreciate you highlighting our friendly staff going above and beyond to make you and... More 

Arkansas
Top Contributor
57 reviews 57 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 3, 2015

I reserved this room by phone. I was reserving it for family members needing to be close to the Heart Hospital in Little Rock but wished to pay for the room myself. I told this to the person I spoke with. No problems, so he said. He also assured me that the sofa bed in the room was 'not like... More 

Was this review helpful? Yes 2
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for your review. We value your business and appreciate you staying with us at Residence Inn. We're glad you chose to stay with us at Residence Inn, and we enjoyed having you as our guest. I apologize for the reservation mishaps. Your feedback is important to me as I look for ways to improve customer satisfaction. We're taking... More 

Fenton, Illinois
Top Contributor
330 reviews 330 reviews
90 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed January 4, 2015

We were here for a wedding and love to stay in these hotels. It is so nice to spread out. We had family over to visit and with the room it didn't seem crowded at all. We were helped by Marissa at the front desk when we came in because she got us some needed ice. Also Veronica at the... More 

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Houston, Texas, United States
Contributor
14 reviews 14 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 28, 2014

Well, it's time again for a road trip and a middle of America random hotel review. This trip brought us to Little Rock Arkansas as an overnight pit-stop. Since we never know how far we'll actually make it, we book a hotel at the last minute. With two dogs, a cat and a kid, obviously our options are limited. So,... More 

Was this review helpful? Yes 1
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Dear Pickytexan, We value your business and appreciate you staying with us at Residence Inn. I apologize that your breakfast experience was not a pleasant one. We're taking every step possible to ensure that all of our guests receive the best food and service possible. Our personal communications will resolve this issue, and I will work with you to achieve... More 

Elizabethtown, Kentucky
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 27, 2014

I wrote a review last year when me and my parents stayed here. Again, Carolyn in the kitchen was great. They had remodeled the dining/lounge area and it looks real nice. We stayed in the upper building and liked it very well. The hotel still smells a little old but definitely worth staying at. The highway construction can be frustrating... More 

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Philadelphia, Pennsylvania
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 24, 2014

I stayed at the Residence Inn because I was traveling with my dog and wanted a place with good space to walk my dog around several times a day. This was perfect! The rooms were large, had everything you could need, and everyone working there was friendly and helpful. I will definitely stay here again!

Was this review helpful? Yes 2
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