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Residence Inn Little Rock

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1401 South Shackleford Road, Little Rock, AR 72211
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Residence Inn Little Rock
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Residence Inn Little Rock
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177 reviews from our community

Traveler rating
    108
    44
    14
    8
    3
See reviews for
56
14
8
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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    (177)
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    (45)
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Hamburg, Germany
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I have been staying at this Residence Inn for the past two months over the weekdays. The front desk staff is always very friendly and they make an effort to even learn you name very quickly. The suites there are in excellent condition, very clean, and have a fridge-freezer, range top, and a microwave. So eating in is very feasible.... More 

Was this review helpful? Yes
Omaha, Nebraska
Senior Contributor
23 reviews 23 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great place, no issues at all. Nice area close to lots of restaurants and shopping. West LR is definitely a nice place to stay. Front office staff was very nice and helpful. Suites are roomy and well designed. Hotel is clean, comfortable and secure. It really didn't need to be secure, but my wife requires it.

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Edmond, Oklahoma, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter & I were in LR for 3 days for medical testing. We reserved a 2 bedroom suite. It was well appointed, clean & comfortable. A good Breakfast provided every morning. The evening social with food was a very nice touch. They made sure we had plenty to eat. Then the winter storm came and when we were unable... More 

Was this review helpful? Yes 1
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for taking time out of your busy day to write such a wonderful review about your stay with us at Residence Inn Little Rock. We're very glad to have had you as our guests, and we're pleased you had a comfortable, pleasant visit. I appreciate you highlighting our friendly staff going above and beyond to make you and... More 

Arkansas
Top Contributor
53 reviews 53 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I reserved this room by phone. I was reserving it for family members needing to be close to the Heart Hospital in Little Rock but wished to pay for the room myself. I told this to the person I spoke with. No problems, so he said. He also assured me that the sofa bed in the room was 'not like... More 

Was this review helpful? Yes 2
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for your review. We value your business and appreciate you staying with us at Residence Inn. We're glad you chose to stay with us at Residence Inn, and we enjoyed having you as our guest. I apologize for the reservation mishaps. Your feedback is important to me as I look for ways to improve customer satisfaction. We're taking... More 

Fenton, Illinois
Top Contributor
315 reviews 315 reviews
84 hotel reviews
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed January 4, 2015

We were here for a wedding and love to stay in these hotels. It is so nice to spread out. We had family over to visit and with the room it didn't seem crowded at all. We were helped by Marissa at the front desk when we came in because she got us some needed ice. Also Veronica at the... More 

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Houston, Texas, United States
Contributor
14 reviews 14 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 28, 2014

Well, it's time again for a road trip and a middle of America random hotel review. This trip brought us to Little Rock Arkansas as an overnight pit-stop. Since we never know how far we'll actually make it, we book a hotel at the last minute. With two dogs, a cat and a kid, obviously our options are limited. So,... More 

Was this review helpful? Yes 1
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Dear Pickytexan, We value your business and appreciate you staying with us at Residence Inn. I apologize that your breakfast experience was not a pleasant one. We're taking every step possible to ensure that all of our guests receive the best food and service possible. Our personal communications will resolve this issue, and I will work with you to achieve... More 

Elizabethtown, Kentucky
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed December 27, 2014

I wrote a review last year when me and my parents stayed here. Again, Carolyn in the kitchen was great. They had remodeled the dining/lounge area and it looks real nice. We stayed in the upper building and liked it very well. The hotel still smells a little old but definitely worth staying at. The highway construction can be frustrating... More 

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Philadelphia, Pennsylvania
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 24, 2014

I stayed at the Residence Inn because I was traveling with my dog and wanted a place with good space to walk my dog around several times a day. This was perfect! The rooms were large, had everything you could need, and everyone working there was friendly and helpful. I will definitely stay here again!

Was this review helpful? Yes 2
Fayetteville, Arkansas
1 review
5 of 5 stars Reviewed December 9, 2014

Excellent place to stay would recommend to anybody. Very courteous staff and very affordable. Great breakfast and dinner. Very spaceous rooms, neat and clean. Everytime I'm in the area I will stay here!!!

Was this review helpful? Yes
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Dear Alan, Thank you for taking the time to write a review about your stay with us at Residence Inn Little Rock. We're glad you enjoyed your visit. I'm pleased you liked your comfortable suite as well as our complimentary breakfast and dinner. We look forward to your return. Sincerely, Joseph Gonzales, General Manager More 

New Jersey
2 reviews
4 of 5 stars Reviewed December 6, 2014

I chose Resident Inn Little Rock due to its reputation and what it has to offer (e.g., basically a full kitchen). It didn't disappoint. The nicest thing in the morning are the smiles on the face the staff and especially "Johnnie" who serves breakfast in the morning. Would recommend this hotel to a friend or colleague.

Was this review helpful? Yes
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for your review and letting us know of your pleasant stay with us. I'll make sure to let Johnnie know of your kind compliments. Please plan to come and visit us again. We hope to see you soon. Sincerely, Joseph Gonzales, General Manager More 

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