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Residence Inn Little Rock

Certificate of Excellence
3.0 of 5
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1401 South Shackleford Road, Little Rock, AR 72211
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1 room 1 adult
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Residence Inn Little Rock
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217 Reviews from our TripAdvisor Community

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Little Rock, Arkansas
1 review
5 of 5 stars Reviewed 6 days ago NEW

Over a two and a half week stay we interacted with a lot of different staff members and they were all very helpful and friendly. We appreciated their smiles and can-do attitude during our stay with our three small children and a dog. Our friends recommended we stay at Residence Inn and we are glad we did.

Helpful?
Thank Michele P
Baytown, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was in town for 2 weeks on business and really enjoyed my stay. I fell in love with Ms. Johnnie. I nicknamed her sunshine, She was the highlight of my day, She made me feel so welcomed. You should be proud to have her on your staff. All of the front desk clerks were very friendly. Ms. Mary the... More 

Helpful?
Thank RICKY E
2 reviews
5 of 5 stars Reviewed 1 week ago

I was in town for 2 weeks on business. The first time I was here I stayed at the Crown Plaza, but decided to stay at the Residence Inn this trip. This will be my home away from home for now on. I couldn't have asked for a better staff. Ms. Johnnie was the highlight of the trip, I looked... More 

Helpful?
Thank deedwards
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for taking time out of your busy day to write such a wonderful review about your stay with us at Residence Inn Little Rock. We're very glad to have had you as our guest and we're pleased you have found a home away from home. I'll make sure to let Johnnie and Mary know of your kind compliments.... More 

Chicago, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The staff at the hotel is very nice. Breakfast is good. There are two treadmills and an elliptical (but no wipes for the machines). The room is tired. The stains on the carpet match the stains on the lampshade (!?) but do not match the stains on the couch. The room clearly has been sprayed to deodorize it, but with... More 

Helpful?
Thank 72850007
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for writing a review about your experience with us at Residence Inn Little Rock. We appreciate your kind comments about our staff an breakfast. I apologize for the housekeeping mishaps. Your feedback is important to us as we look for ways to improve guest satisfaction. I will make sure to review your comments with our housekeeping and executive... More 

Fort Collins, Colorado
1 review
5 of 5 stars Reviewed December 29, 2015

I had a 2 week stay here and I must say that it was one of the best experiences I have ever had. The whole staff was incredible and accommodating. I would have to say that Johnnie was a treat to see every morning and evening but honestly the whole team does an amazing job. Looking forward to my next... More 

Helpful?
Thank Joe B
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Dear Joe, Thank you for taking time out of your busy day to write such a wonderful review about your stay with us at Residence Inn Little Rock. We're delighted to hear of your amazing stay with us, and we're glad you plan to return. I appreciate your compliments about the staff and Johnnie, and I'll make sure to give... More 

Pittsburgh, Pennsylvania
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 18, 2015 via mobile

Service was very friendly. Front desk was helpful, and of course, Johnnie lived up to her billing. It was so nice to start the day talking to someone who truly wanted to help you and who was in super spirits every morning. Rooms were larger than most of the newer suite hotels. The layout of the facility is a bit... More 

Helpful?
Thank KarenK_PSU
Boston, Massachusetts
1 review
5 of 5 stars Reviewed December 17, 2015

I stay here quite a bit and can tell you it's a great hotel. All the staff is wonderful and Johnnie is especially amazing - she makes the mornings and evenings just so comfortable and fun. Rooms are big and clean , couldn't find something to complain about if I wanted to. I'll be back just after the new year.... More 

Helpful?
Thank Brian H
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for taking time out of your busy day to write such a wonderful review about your stay with us at Residence Inn in West Little Rock. We're very glad to have had you as our guests, and we're pleased that you have been such a loyal guest. I will let Johnnie know of your special mention of her,... More 

Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed December 16, 2015

The two things I like best about this hotel--(1) it is located near a good selection of restaurants, and (2) the staff is very friendly and helpful. Johnnie who works in the kitchen is a gem. She goes out of her way to make guests feel welcome and cared for. She appears to enjoy interacting with people and providing great... More 

Helpful?
Thank 06342015
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

It's great to hear from you and receive such a nice review. We're pleased to hear that you had a pleasant stay with us, and we're glad you plan to return. I appreciate your compliments about Johnnie and I'll make sure to give her a special commendation for her outstanding service. We loved having you as our guests and look... More 

Arlington, Texas
1 review
4 of 5 stars Reviewed December 9, 2015 via mobile

I return to this Residence Inn monthly, mostly because Johnnie in the kitchen makes myself and others feel appreciated. She always asks how is the food, has a warm smile, thanks us for staying there and when are we returning. I encourage others to stay here due to her warm welcome.

Helpful?
Thank KDKiles
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for taking the time to write a review about your stay with us at Residence Inn Little Rock. We're delighted to know that you enjoyed your stay with us. I'm glad you enjoyed Johnnie's warm smile and welcoming personality. I hope that you'll experience more dedicated and positive associates like her in your future travels. We are grateful... More 

Nacogdoches
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 8, 2015

We have stayed w/Residence Inn several times and have a great visit each time. They are pet friendly which we require but the place is clean, fresh, and outstanding. Their breakfast is excellent. This trip, Angie, a housekeeper, and Veronica at the front desk were exemplary. We'll stay there next time we're in Little Rock for sure.

Helpful?
Thank Bill T
Joseph G, General Manager at Residence Inn Little Rock, responded to this review

Thank you for taking a moment out of your busy day and writing a nice review. We're pleased to hear that you had a pleasant stay with us, and we're glad you plan to return. Thank you for highlighting our housekeeper, Angie and Veronica at the Front Desk. I'll make sure they both receive a special commendation for their outstanding... More 

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