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Super 8 Little Rock/Otter Creek

2.0 of 5
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11701 Interstate 30, Little Rock, AR 72209-7037 (Formerly La Quinta Inn)
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Super 8 Little Rock/Otter Creek
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Ranked #37 of 61 Hotels in Little Rock
A recent review
4 of 5 stars reviewed 4 weeks ago
Robert W Gunnison, CO
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69 reviews from our community

Traveler rating
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    22
    12
    10
    7
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23
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Gunnison, CO
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed here several times while visiting family in the area. The staff and management have always been extremely accommodating and friendly. The rooms are a good size, and most appear to have been fairly recently remodeled. The bed was very comfortable. The road noise from I30 is very loud in the west side rooms, especially as the heat/air... More 

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Andy P, Manager at Super 8 Little Rock/Otter Creek, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, friendly, and welcoming as possible. It means a lot to hear from guests who are satisfied with all of our services and amenities such as our comfortable bed. We especially appreciate the tips for future guests... More 

Little Rock, Arkansas
1 review
4 of 5 stars Reviewed April 8, 2015

We stay here once a year and each year is better as improvements continue being made. Enjoy interacting with the staff.

Review collected in partnership with Super 8

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Andy P, Guest Relations Manager at Super 8 Little Rock/Otter Creek, responded to this review

I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We thank you for your loyalty and look forward to serving you again in the future! More 

Kansas City, Missouri
1 review
1 of 5 stars Reviewed March 22, 2015

I was asleep with me 11 year old son. About 8:10 a.m. a man open the door to my room. I'm glad the latch was on the door, I jumped up he closed the door. I looked out and saw no one. Not even cleaning equipment. I contact the front desk and told the person there that a man had... More 

Review collected in partnership with Super 8

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Andy P, Guest Relations Manager at Super 8 Little Rock/Otter Creek, responded to this review

I am so sorry to hear that you did not feel safe during your most recent stay with us, and I want to assure you that we take the security of our guests very seriously. I also want to apologize for any rudeness or insult that you encountered with this situation and I assure you that your comments have been... More 

Columbia, IL
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 21, 2015

We stopped here for the night. It is an older Super 8 and the room was dated. The security latch on the door was broken but the room was clean and the bed was comfortable. The lobby has been redecorated and is very nice. The desk clerk was very helpful in directing us to an Applebee's, as there are no... More 

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Andy P, Guest Relations Manager at Super 8 Little Rock/Otter Creek, responded to this review

It means a lot to us that you've taken the time to share this positive experience at our hotel. I am so glad that you enjoyed the breakfast and the service. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we have taken them to heart. Thank ypu... More 

El Dorado, Arkansas
1 review
5 of 5 stars Reviewed March 19, 2015

What a wonderful surprise to find this new Super 8. The bed was wonderful (not short like our usual experiences with Super 8) with nice bedding and lots of pillows. And, the price was very reasonable. We are so glad to see that Super 8 is upgrading their motels, but not at big prices to the customers. It’s located right... More 

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Andy P, Guest Relations Manager at Super 8 Little Rock/Otter Creek, responded to this review

Thank you for letting us know how impressed you were with our services and amenities. I am glad that you enjoyed the value and the convenient location of our hotel! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It is heartwarming to hear of... More 

A TripAdvisor Member
4 of 5 stars Reviewed March 8, 2015

The new management is working hard to make the facility the best it can be. They are very receptive to suggestions.

Review collected in partnership with Super 8

Was this review helpful? Yes
Andy P, Guest Relations Manager at Super 8 Little Rock/Otter Creek, responded to this review

We are overjoyed to discover the positive impression we made with our service and hospitality. It means a lot to hear from guests who are satisfied with all of our services and amenities. We're glad you had a great time with us and we look forward to serving you again. More 

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