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All 59 Little Rock hotels

Holiday Inn Express Little Rock Airport

2.5 of 5 Hotel   |   3121 Bankhead Dr., I-440 At the Airport Exit, Exit #3, Little Rock, AR 72206
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    This weekend 11/28/2014
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Ranked #35 of 59 Hotels in Little Rock
A recent review
4 of 5 stars reviewed 2 weeks ago
Jacqueline B Memphis, Tennessee, United States
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104 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Peterborough, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I stayed here in late October 2014. My stay was fine, and the hotel is fine, however on my return home I saw that I was double-billed for one of my nights. I called the hotel and spoke with the front-desk person, who took my information and assured me that someone would call me back. No one did, so I... More

Was this review helpful? Yes 1
Darryl G, General Manager at Holiday Inn Express Little Rock Airport, responded to this review

Thank you for taking the time to leave us your feedback. I am glad you enjoyed your stay. On the other hand, I apologize for not getting back to you in a timely manner, concerning your billing issue. The situation will be resolved immediately. Thank you again for giving us the opportunity to serve you. More

Seoul, South Korea
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 1 week ago

If I were you I would not stay here. The rooms are extremely small and the hotel is dated. My family and I were passing through Little Rock on vacation from South Korea. We are currently in the military (21 years), a family of four. When we arrived to the hotel (3:15pm), we found the room to be EXTREMELY small,... More

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Darryl G, General Manager at Holiday Inn Express Little Rock Airport, responded to this review

Thank you for being an IHG Rewards Club Member and writing us your feedback. Also I would like to thank you for your military service to our country. I am a veteran. I would like to apologize for not having the room type available, when you arrived. I understand that the regular rooms could not accommodate your family. I felt... More

Memphis, Tennessee, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I thought the hotel was clean and staff was great. I do think that it is time for some upgrading especially the carpet and the air/heating system. I was cold all night and couldn't get the heat to my satisfaction. The cleaning staff is very persistant, I didn't want to be bothered that morning but they kept knocking to service... More

Was this review helpful? Yes
Darryl G, General Manager at Holiday Inn Express Little Rock Airport, responded to this review

Thank you for taking the time to leave us your feedback. Thank you for your positive comments on the cleanliness of the hotel. We do hope that you will stay with us again. More

1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed here one nite, had no microwave, no fridge, and the bedspread was dirty. At breakfast, DARLENE was great! Personable, sweet, serving, kind. Desk staff was kind and helpful. We used break room to heat up water, and there was a FOUL odor in there that was addressed by a staff member! May stay here again, but not first... More

Was this review helpful? Yes
Darryl G, General Manager at Holiday Inn Express Little Rock Airport, responded to this review

Thank you for taking the time to give us your feedback. We apologize for the inconveniences you experienced during your stay. Thank you for the positive comments about the staff. We hope you will give us another opportunity to serve you in the future. Thank you. More

Washington
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is close to the Little Rock airport, and doesn't have a whole lot more going for it. It is big, adjacent to the Holiday Inn (big brother hotel). It is right by the freeway so a little noisy. I wanted to go for a walk in the evening but headed down a couple of roads and then turned... More

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Darryl G, General Manager at Holiday Inn Express Little Rock Airport, responded to this review

Thank you for taking the time to leave us your feedback. We are conveniently located near the airport, and I am glad the property met your needs. We hope you will stay with us again, when you are in our area. More

Buffalo, New York
Top Contributor
67 reviews 67 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Your choices for a hotel right by the Little Rock airport are rather limited. There's the Holiday Inn Express ... and the Holiday Inn. OK, it's a relatively small airport, but it's a surprise to see the two brands right next to each other. We picked the Holiday Inn Express, as we've had good luck with it over the years.... More

Was this review helpful? Yes
Darryl G, General Manager at Holiday Inn Express Little Rock Airport, responded to this review

Thank you for your feedback. The layout of our hotel is unique, and we appreciate your comments. Thank you for staying with us, and we hope to see you soon. More

Charleston, West Virginia
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here overnight while traveling. Hotel was nice and very clean. Staff very friendly. Continental breakfast had a lot of variety. Had central air conditioning instead of wall air- definite plus. Comfortable beds.

Was this review helpful? Yes
Darryl G, General Manager at Holiday Inn Express Little Rock Airport, responded to this review

Thank you for taking the time to leave us your feedback. Thank you for staying with us and we hope to have the opportunity to serve you again. More

Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed October 3, 2014 via mobile

The shuttle service and the rooms where as to be expected. However, the night staff could use some manners, do not expect a warm greeting. The service was horrible. On arrival to the hotel (4:00am) we was rudely greeted by the lady sitting out front smoking, which ended up being the lady behind the desk. She was trying to be... More

Was this review helpful? Yes
Darryl G, General Manager at Holiday Inn Express Little Rock Airport, responded to this review

Thank you for your feedback. We are so pleased that the shuttle was up to your expectations, it is an important part of our service. Please allow me to apologize for the attitude of the desk clerk at your check in. We have addressed that issue and I assure you that your next experience with us will be as it... More

Camden, Arkansas
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 29, 2014

My wife and I wanted a hotel close to the airport, and we have stayed in many Holiday inn express and suites,but this on was a didisappointment. The staff was nice and helpful and the breakfast was good as always, but the beds felt like laying on plywood and the rooms overall felt old. I would recommend this hotel if... More

Was this review helpful? Yes
jewelljane, General Manager at Holiday Inn Express Little Rock Airport, responded to this review

Thank you for letting us know your concerns. I am glad that our breakfast was good and that the staff members were nice. We are on the first stages of planning a renovation. Hopefully you will give us a chance to serve you again when you are in our area, and you will see the beautiful changes we are about... More

Batesville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 23, 2014

Online scheduling was easy ! Check-in was below average. Staff was too brief, seemed to care less about service. The room was below average for price. Needed renovation. It was clean, but old & worn. AC did not cool well even when turned as low as possible. The mattress was comfortable. The room did not smell fresh. The bathroom was... More

Was this review helpful? Yes
jewelljane, General Manager at Holiday Inn Express Little Rock Airport, responded to this review

Our free shuttle is a wonderful amenity for guests needing to get to the airport quickly. Thank you for giving them such nice feedback. I apologize for the inconvenience of the air conditioning in that area. We are in the beginning stages of planning our renovation and those items will certainly be addressed. We hope you will give us another... More

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Additional Information about Holiday Inn Express Little Rock Airport

Address: 3121 Bankhead Dr., I-440 At the Airport Exit, Exit #3, Little Rock, AR 72206
Phone Number:
Location: United States > Arkansas > Little Rock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Little Rock Airport 2.5*
Number of rooms: 190
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Also Known As:
Holiday Inn Express Little Rock Airport Hotel Little Rock
Holiday Inn Little Rock
Little Rock Holiday Inn

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