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All 56 Little Rock hotels

Courtyard Little Rock West

3.0 of 5 Hotel   |   10900 Financial Centre Park, Little Rock, AR 72211
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Ranked #22 of 56 hotels in Little Rock
A recent review
5 of 5 stars Reviewed February 8, 2014
Tim H Roseville, California
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47 people have reviewed this hotel

Traveler rating
    17
    8
    10
    7
    5
See reviews for
16
3
6
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay and wanted to give thanks to Sherry for helping us find our IPod and mailing it back I us. She went the extra mile with a friendly attitude. The bistro was delicious and service was great here too! Thanks. Would recommend this hotel.

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Roseville, California
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 8, 2014

I have stayed at this hotel twice now and both times have been extremely impressed with the exceptional customer service. I have found all their staff to be friendly, helpful, and respectful. David, at the front desk is great. I'll stay here again. The only complication with this hotel is the nearby construction...a little tricky getting in and out of... More

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CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Tim, Thank you! Thank you! For your "Awesome" review! I am glad David took great care of you. I will share your comments with him. He will be delighted! I agree, the construction is a littly "tricky". By having so many new shopping, dining and entertainment venues opening in our area the need to expand the road was a must.... More

Hot Springs, Arkansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 10, 2013

Check in was very slow. The interior and courtyard are decorated very nice. The rooms are also decorated well but basically the same as most motels. The bed in on the wall facing the window so the TV is on the dresser on a side wall. Not the best for watching TV in bed. If you get a room that... More

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CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you so much for your review. I am happy you liked the look of our interior and courtyard. I understand how the position of the TV and the noise of the traffic impacted your stay. The issues you had with cleanliness and food quality are not what we want you to experience as our guest. I apologize for your... More

Laurel, Mississippi
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 24, 2013

I always feel like I'm crashing a party when the kids and I walk though the lobby of a Courtyard (Houston as well). Families are NOT their target demographic. The lobby however is nice and the room was pretty and appeared to be newly decorated. Front desk was helpful but I always want to get out of the lobby ASAP.

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CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I am happy you liked our newly renovated lobby and your guest room. I understand your comments about the lobby not being for families. We love families and the theater area off the lobby with the big screen television is usually a hit. Our outdoor Terrace and pool area also provides extra space for the... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2013

I stayed here about a month ago and let me say it was great. From the time I arrived to the time I left it was a great experience. I was in town for a concert and booked through priceline with a express deal. The room I had faced the pool which was great because I could watch my little... More

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CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Congratulations on your engagement! Thank you for the wonderful review. I am glad you enjoyed your pool view room, the exercise room and The Market. I appreciate your "Best in Little Rock" declaration and recomendation for your wedding guests next year! We look forward to serving you and your guests soon! Sincerely, Vivian Scales General Manager More

kure beach, nc
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 13, 2013

Stayed here about 3 weeks ago and was relatively impressed with the makeover as the hotel greatly needed it. However I feel the pool could use a little more updating and the indoor spa was undergoing some work as well. The location works for our travel needs to get to close outdoor and indoor shopping areas nearby. I can not... More

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CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for taking time to provide your feedback regarding our hotel. I am happy you like our location and I appreciate your recommendation. As you mentioned we recently renovated our guest rooms, lobby and other areas. We do have plans to improve additional areas in the near future which include the pool and spa room. I hope you will... More

Nashville, TN
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2013

From the ultra mod lobby to the beautifully appointed guest room, this hotel exceeded my expectations and was a sight for sore eyes after spending the three previous nights in a much less desirable location. Service was excellent and the location was perfect. Whenever I'm in Little Rock, this will be my hotel of choice.

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CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you so much for the "pleased as punch" feedback your provided on your recent visit to our hotel! I am thriled that you like the new lobby and guest rooms! I am even more excited that you have made us your hotel of choice in Little Rock! Hopefully, you will have many more trips to our city and hotel.... More

Wesley Chapel
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 24, 2013

The front staff was very welcoming and professional, especially Jason who took the time to explain the layout of the property as well as the local area. I typically do not stay at Courtyards but this property will change my reservations in the future. Very clean, staff outstanding and accomadating and the Bistro was a very pleasant surpise. Small selection... More

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CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for taking the time to provide such a wonderful review of our hotel, our staff and our Jason! I will be sure to thank him personally for taking such great care of you! I am glad you enjoyed the Bistro serving Starbucks coffee and a full bar. It is one of our newest amenities to our hotel and... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 24, 2013 via mobile

I travel on a regular bases and usually stay at Marriott hotels. This hotel has received a cosmetic update but the rooms still feel a little worn. During my three night stay I found that cleaning could have been done better. When I arrived I found candy on the floor thinking that the cleaning crew would take care of it... More

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CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for choosing to stay at our hotel. Your feedback will help us to improve our services to you. We have taken steps to improve the cleanliness issues you shared in your review. I apologize for a less than perfect experience with us. I am happy to hear you enjoyed the staff, bar and food. I hope we will... More

Arkansas
1 review
4 of 5 stars Reviewed April 14, 2013

Recently redisigned. The bistro was a pleasant change. Glenda and Shannon, who work in the bistro, take very good care of you. The only downside is the road construction making it difficult to get in and out of.

Was this review helpful? Yes
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

It is great to hear you were impressed with the Bistro service provided by Glenda and Shannon! We opened the Bistro in January to provide breakfast,dinner,adult beverages and Starbucks coffee to our guests. I am thrilled you like the change! Thank you so much for posting your great review and we look forward to serving you again soon. Sincerely, Vivian... More

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Additional Information about Courtyard Little Rock West

Also Known As:
Courtyard Little Rock West Hotel
Courtyard Little Rock West Hotel Little Rock
Courtyard Little Rock
Little Rock Courtyard
Little Rock Marriott
Address: 10900 Financial Centre Park, Little Rock, AR 72211
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 56 hotels in Little Rock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Little Rock West 3*
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