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Courtyard Little Rock West

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10900 Financial Centre Park, Little Rock, AR 72211
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Courtyard Little Rock West
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83 Reviews from our TripAdvisor Community

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Traveler rating
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    19
    17
    11
    6
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28
10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Broken Arrow, Oklahoma
Level Contributor
12 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Hotel is located right off the expressway near restaurants and shopping. The hotel is older but rooms are clean and pretty big. The customer service was good as well. My only complaints are no free breakfast and no microwave or refrigerator in the rooms. I would stay again and recommend to friends.

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Blytheville, Arkansas
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

As a Marriott Gold Member I have always received exceptional service at any hotel in the Marriott family. We had reservations at this hotel, but because we arrived after midnight on the evening of arrival due to a delayed flight, we were told that we had to pay for 2 nights even if we were checking out at 6 am.... More 

Was this review helpful? Yes 1
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I understand how having to pay for the room after midnight seems unfair. However, you would only have to pay for the 2nd night if you stayed over the next day. I apologize for the confusion. I hope you will give us another opportunity to serve you in the future. Sincerely, Vivian Scales General Manager More 

United Kingdom
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are doing a road trip across the states as a family of 4, with the kids being a 15 year old boy and a girl of 9, so sleeping arrangements get a little bit tense!! We have tried to book hotels which have two beds and provide a rollaway but despite requesting this in advance we have encountered lots... More 

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1 review
5 of 5 stars Reviewed July 12, 2015

Very nice and clean hotel. Miss Glenda in the Bistro made our family breakfast special. She went the extra mile to be sure all of my family's needs were met! She is an extremely conscientious and hard worker. Marriott Courtyard Little Rock West is fortunate to have her.

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Little Rock, Arkansas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 9, 2015

My husband and I stayed here for a weekend get away. Reading other reviews, we knew to request a room away from the Big Rock Interchange due to the noise level of the interstate. We did so, but unfortunately the guest on our floor were extremely noisy. They kept us up most of the night. In the morning we requested... More 

Was this review helpful? Yes
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I am glad you felt the hotel was clean and safe. I apologize that you had noisy neighbors. I hope you come stay with us again soon. Vivian Scales General Manager More 

Laredo, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015

Exceptional and Friendly Staff, Very Accommodating and Kindhearted. Philip the front desk manager allowed me to change rooms when necessary to escape the screaming kids at the pool and find some quiet. Philip also took care of my flat tire with AAA while I was attending to a speaking engagement with the University of Arkansas and Health Dept. (above and... More 

Was this review helpful? Yes 1
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your excellent review. I am happy to hear Phillip, Amber and the staff made you feel right at home. I am glad you were able find your way around the new interstate interchange. The new road makes it easier to get to almost anywhere from our hotel. Please come stay with us again soon. Sincerely, Vivian Scales... More 

Colorado Springs, Colorado
Level Contributor
368 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 stars Reviewed June 24, 2015

We stayed here one night on the road. We could park right next to the door by the elevator. The room was nice. It looked recently remodeled, especially the bathroom. The desk clerk was nice. We met a friend in the Bistro and they accommodated us by opening a few minutes early so we could have a glass of wine.... More 

Was this review helpful? Yes
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I am glad you enjoyed your stay. I hope you come back to see us very soon. Sincerely, Vivian Scales General Manager More 

Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 23, 2015 via mobile

Comfy beds. Very nice lobby. Very clean bathroom. Pool was just fine and clean with nice pool chairs. Mini-fridge is very small. Very shallow so having to use cooler. Difficult to figure out how to get in and out of the place but you'll figured it out. Not too bad. Fairly quiet. My wife did find popcorn under the fitted... More 

Was this review helpful? Yes
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I am happy you like our "comfy" beds, lobby and pool area. I am disappointed to hear you found popcorn in the room. I apologize and hope we took care of it for you. I hope you give us another opportunity to serve you very soon. Sincerely, Vivian Scales General Manager More 

Ballwin, Missouri
Level Contributor
199 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed June 19, 2015

Sleeping room was quiet and comfortable. Courtyards of this age have average-sized rooms. The king is a good size for a couple or a solo traveler. The decor was pleasant and the room was clean. The cafe and public areas are contemporary and comfortable. The cafe is not necessarily a complete full scale restaurant, but you can get breakfast or... More 

Was this review helpful? Yes
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I am glad you had a "good stay". I hope you come back to visit us soon. Sincerely, Vivian Scales General Manager More 

Beijing, China
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed June 18, 2015

As a gold member of Marriot, I have been to many Marriot hotel before. This Courtyard is the worst by far: there is no mannual in the room listing the services; there is no continental breakfast provided; the fittness room is extremely small and crowded with equipment. How much I have to pay for this: 143.11 dollars. Never be back.

Was this review helpful? Yes
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I understand how a missing guest book and a smaller than expected exercise room made your stay bad. I apologize for this inconvenience At Courtyard, We give our customers a choice. We sell our rates with or without breakfast. Many of our sister brands like Residence Inn, Springhill Suites, Townplace Suites and Fairfield Inn offer... More 

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