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Courtyard Little Rock West

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10900 Financial Centre Park, Little Rock, AR 72211
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Courtyard Little Rock West
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78 Reviews from our TripAdvisor Community

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Traveler rating
    28
    17
    17
    11
    5
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26
8
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25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Laredo, Texas
5 of 5 stars Reviewed 2 days ago NEW

Exceptional and Friendly Staff, Very Accommodating and Kindhearted. Philip the front desk manager allowed me to change rooms when necessary to escape the screaming kids at the pool and find some quiet. Philip also took care of my flat tire with AAA while I was attending to a speaking engagement with the University of Arkansas and Health Dept. (above and... More 

Was this review helpful? Yes
Colorado Springs, Colorado
Level Contributor
352 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here one night on the road. We could park right next to the door by the elevator. The room was nice. It looked recently remodeled, especially the bathroom. The desk clerk was nice. We met a friend in the Bistro and they accommodated us by opening a few minutes early so we could have a glass of wine.... More 

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Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Comfy beds. Very nice lobby. Very clean bathroom. Pool was just fine and clean with nice pool chairs. Mini-fridge is very small. Very shallow so having to use cooler. Difficult to figure out how to get in and out of the place but you'll figured it out. Not too bad. Fairly quiet. My wife did find popcorn under the fitted... More 

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Ballwin, Missouri
Level Contributor
175 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 1 week ago

Sleeping room was quiet and comfortable. Courtyards of this age have average-sized rooms. The king is a good size for a couple or a solo traveler. The decor was pleasant and the room was clean. The cafe and public areas are contemporary and comfortable. The cafe is not necessarily a complete full scale restaurant, but you can get breakfast or... More 

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Beijing, China
2 reviews
2 of 5 stars Reviewed 2 weeks ago

As a gold member of Marriot, I have been to many Marriot hotel before. This Courtyard is the worst by far: there is no mannual in the room listing the services; there is no continental breakfast provided; the fittness room is extremely small and crowded with equipment. How much I have to pay for this: 143.11 dollars. Never be back.

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CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I understand how a missing guest book and a smaller than expected exercise room made your stay bad. I apologize for this inconvenience At Courtyard, We give our customers a choice. We sell our rates with or without breakfast. Many of our sister brands like Residence Inn, Springhill Suites, Townplace Suites and Fairfield Inn offer... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Incredible staff and loved the restaurant staff. They were very friendly, professional, and the breakfast was delicious. The manager even took time to come speak to us. I was a guest from 6/1 - 6/3. Breakfast on 6/2 was a ham and cheese sandwich.

Was this review helpful? Yes
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for the wonderful review! I am happy to hear you enjoyed the Bistro, the staff and an awesome ham sandwich. Thank you for staying with us and we hope to see you again soon. Sincerely, Vivian Scales General Manager More 

Hot Springs, Arkansas
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 27, 2015 via mobile

Room and bathroom was spotless. Appears to have all been remodeled. Beds were very comfortable. Staff consistently courteous. Kids loved the pool. Well located. What more could you want? We will return!

Was this review helpful? Yes
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for the great review! I am glad the kids loved the pool and you had a "wonderful stay". We look forward to serving you on your return visit. Sincerely, Vivian Scales General Manager More 

Quebec City, Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 20, 2015

I travel a bit for work and I like to stay at Courtyard Marriott properties: free Internet, Starbucks, pastry in the lobby for after hours, free parking. This place had it all and it was great. Service was a little formal but great. When back in Little Rock, I'll go back there for sure.

Was this review helpful? Yes
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for the great review and for choosing to stay our hotel. We look forward to serving you again when your travels bring you back to Little Rock. Sincerely, Vivian Scales General Manager More 

Peachtree City, Georgia
1 review
5 of 5 stars Reviewed May 19, 2015

Courtyards are very consistent and this is no exception. I stay here often because the staff is always courteous and helpful. Even more so than you would normally expect. This is the place I always stay in Little Rock.

Was this review helpful? Yes
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your "awesome" review! It is music to my ears to hear we are the place you always stay in Little Rock! It is a pleasure serving you and we look forward to seeing you soon. Sincerely, Vivian Scales General Manager More 

Huntsville, Alabama
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 18, 2015

Stayed at this property May 15 for an in-town wedding. Check in was very smooth and we were put in rooms somewhat close together. As earlier reviews mentioned, the lobby has been updated as have the rooms. The bathroom were old-style with low-sided tubs. My room was near an elevator that beeped loudly every time the elevator was used. Get... More 

Was this review helpful? Yes
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I am glad your check in was smooth and you thought we were "great for an overnight". I understand how the beep from the elevator made your stay less than perfect. I apologize for the noise you experienced. We have many rooms further down the hall and we would be happy to place you in... More 

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