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Courtyard Little Rock West

3.0 of 5 10900 Financial Centre Park, Little Rock, AR 72211
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Courtyard Little Rock West
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Courtyard Little Rock West
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60 reviews from our community

Traveler rating
    20
    13
    14
    8
    5
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20
5
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17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Orlando, Florida
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our stay at the Marriott in Little Rock Arkansas was for the most part uneventful. The rooms are very cozy and the beds very comfortable! And, I was very impressed with how quiet the rooms are. Never heard a peep out of either side of us over the two day stay. The service in the bistro was not up to... More 

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CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your nice review. I am glad you thought the room was cozy and the beds were very comfortable. I apologize the Bistro did not meet your standards. We will work to improve our service. I hope you will stay with us again soon. Sincerely, Vivian Scales General Manager More 

Oklahoma City, Oklahoma
Contributor
16 reviews 16 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean Room but dated and ready for an upgrade like the other Courtyard's seem to be doing. Lots of maintenance issues during stay....Elevator went out, light bulbs in room from two wall fixtures needed to be replaced. Construction in area seems to be a long term project per Little Rock residents so it's a bit of a headache to get... More 

Was this review helpful? Yes
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I am happy you found the staff nice and willing to help. I apologize for the issues you experienced during your stay. We will work to improve in the areas you have shared with us. Thank you for being a valued Silver Elite Member, Sincerely, Vivian Scales General Manager More 

Pittsburgh, PA
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 6, 2014

My family and I stayed there Nov 1st through Nov 4th to visit family. We had some issues: For example, I went to take a shower Sunday morning to find out that there was no shampoo. My son went down to the front desk and asked for some. He returned with conditioner and not shampoo. He then went down again... More 

Was this review helpful? Yes
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. i understand how the the issues you experienced were frustrating for you. I apologize for your less than perfect stay at our hotel. We are taking steps to prevent these issues from occurring in the future. Sincerely, Vivian Scales General Manager More 

Nashville, Tennessee
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 31, 2014

Reflective of what we've come to expect at Courtyards - clean with decent beds linens and towels. The lobby and common spaces are reflective of the new style Courtyards have moved to the last several years and are in decent condition. The staff was attentive an helpful.

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CY_LRWest_Gen_Mgr, Manager at Courtyard Little Rock West, responded to this review

Thank you for your review and feedback. I am delighted to know you found our staff to be helpful and attentive. They are the best! We hope to see you in the near future. More 

Southaven, MS
Top Contributor
51 reviews 51 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 28, 2014

My husband and I stayed here September 19, 2014. I have booked for $45 on Priceline so was a little concerned about the stay, but knew it was a quick night's stay. I agree with what everyone has said about construction - be cautious when looking for the entrance. There is a very small metal sign that tells you this... More 

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CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I am glad you found the small entrance sign helpful. We will be replacing it with a larger permanent sign in a few weeks. I hope to see you again in the near future. Sincerely, Vivian Scales General Manager More 

Tennessee
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 28, 2014

The price was right but the room was below Courtyard standards. The lobby appears to have been renovated in the last year or two; however, my room was very tired and dated. The hotel is not that easy to enter and exit from the highway due to major construction on the nearby intersection. The fitness room was also poorly appointed... More 

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CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I am happy you thought the price was right. We did complete a renovation of our lobby and guest rooms recently. The construction on our street should be complete in a few months. We have added some new exercise equipment and plan to do additional upgrades in the next year. I hope you will give... More 

Tempe, Az
Top Contributor
65 reviews 65 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 3, 2014

Typical Courtyard property-very clean lobby, restaurant and rooms. This property is right in the middle of freeway construction so it was a little tricky to get in and out off of the freeway. It's close to downtown. The only drawback to current Courtyard properties is no complimentary breakfast. Not even a free cup of coffee. This is disappointing that there... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed June 24, 2014 via mobile

Amber and Cuco are extremely professional, courteous and just plain wonderful people. I travel all over the world and I would put these two amongst the best Relative to customer service and attention to detail. They both make you feel welcomed and special which is like a diamond, precious and rare

Was this review helpful? Yes
Top Contributor
75 reviews 75 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 25, 2014

I'll admit I was a little nervous about staying here (only paid $84/night) but I was impressed. The hotel has been recently renovated, which made it an even better deal. I stayed on the 3rd floor and when getting off the elevator, the hallway was extremely warm. However, upon entering my room, the temperature was great. The bed sheets were... More 

Was this review helpful? Yes 1
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review and for choosing to stay with us. I am happy you were impressed with our hotel. I apologize for the questionable wrinkled sheets and service you received. We are currently purchasing sheets and pillows for our guest rooms. We discard the older ones on an on going basis to keep the beds clean and comfortable.... More 

USA
Top Contributor
267 reviews 267 reviews
205 hotel reviews
1,187 helpful votes 1,187 helpful votes
4 of 5 stars Reviewed May 17, 2014

This hotel is not expensive for the weekend rate so it was acceptable. But if I had to pay more than the $71 I paid, I would have not been happy. The hotel is a little worn and not that great. Rooms are ho-hum and not that tidy or neat. The bathrooms are not worth talking about. I was wooed... More 

Was this review helpful? Yes 10
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Additional Information about Courtyard Little Rock West

Address: 10900 Financial Centre Park, Little Rock, AR 72211
Location: United States > Arkansas > Little Rock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Little Rock West 3*
Number of rooms: 137
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Also Known As:
Courtyard Little Rock West Hotel Little Rock
Little Rock Courtyard
Little Rock Marriott

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