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BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites

3.5 of 5 1501 Merrill Drive, Little Rock, AR 72211 (Formerly BEST WESTERN PREMIER Governors Suites)
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Certificate of Excellence 2014
BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites
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BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites
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440 reviews from our community

Traveler rating
    312
    89
    17
    18
    4
See reviews for
139
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
  • All months
    (440)
  • Mar-May only
    (104)
  • Jun-Aug only
    (129)
  • Sep-Nov only
    (145)
  • Dec-Feb only
    (62)
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Arkansas
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nice room...good location... But a lot of little things that I expect aren't there. No microwave in room...no complimentary breakfast (and the on site restaurant is REAL proud of their food)... a "workout" room where the TV has no sound...pitiful parking. Sorry but I'd rather pay less and get more.

Was this review helpful? Yes
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Bigred ....... we are really flustered that we did not gain your satisfaction. We have noted your comments . We take every guest review to heart and serious . We hope that we can regain your trust and you give us another try. Robyn Macon , Manager More

Colorado
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights in November when visiting Little Rock to attend a family activity. This property is a gem. Front desk service is very helpful, and they ask for any available memberships that can lower rates (AAA or AARP). We paid less than $100 per night, and the hotel is definitely worth it! It is set in... More

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

bad Camaro ..... We are so glad that you were able to use your membership with AAA. We also appreciate the wonderful comments concerning our hotel and staff . We hope that you do come back and visit us very soon . Robyn Macon, Manager More

Huron, Ohio
Top Contributor
152 reviews 152 reviews
104 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

In the past I had thought about staying at this location when it was the Governor's Suites, but didn't due to price. This time I thought the value was there and made a Sunday night reservation to spend after arriving by plane to Little Rock (only a short 20 min drive from the car rental lot to here). I was... More

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leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

MessNmagic ....... Thank you for this great review . We are devoted to making our guest feel at home. we appreciate your comments on our property being nearly perfect and hope that you come and visit us soon in the near future. Have a wonderful happy . Robyn Macon , Manager More

Little Rock, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was very impressed with the hotel, given the price. It was comfortable and affordable and the staff was very helpful and friendly. They offered the state/government rate and charged me for the correct amount. The room was very luxurious and I couldn't believe how nice it was for the price I paid. The location was close to many great... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Karalea w. ........It's is a true pleasure to hear that we were able to accommodate you while you were on official government business . We appreciate your wonderful comments and hope that you can come back to visit us soon . Robyn Macon , Manager More

Shreveport, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I like the west side of LR whenever I stay there. This hotel was such a gem. Not only was the staff helpful and professional, but the location was great. I will definitely stay at this hotel again on my next trip to Little Rock.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Tony N................Thank you for finding us. We appreciate your wonderful comments and look forward to you staying with us again . Robyn Macon, Manager More

Overland Park, Kansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would like to compliment Brenda for her outstanding service at breakfast. She was always cheerful and helpful making every morning a pleasant way to begin the day. I was traveling on business and this was my second 5 day stay at the Burgundy. The rooms are spacious and comfortable. The staff are all helpful and professional, but I wanted... More

Was this review helpful? Yes 2
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Pam S.........."Brenda" ......you got to love her. We know we have the best person for the job and we are delighted that our guest reaps the benefit . Please come back to visit us soon. Robyn Macon , Manager More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Room was excellent. Food very pricy and small portions. $20.00 for 1 pc of chicken , small amount of potatoes and some greens. Not enough food for the money. Service was good and the place looks great.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Roland A...... Were glad you got the chance to visit our property and experience our wonderful restaurant, Table28 . Chef Raines listens to all guest comments and indeed they are noted .We would love to have you back . Please come and visit us again soon . Robyn Macon , Manager More

SAVANNAH, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This motel has recently been remodeled and the results are beautiful. My husband and I stayed for two nights and the rooms are very nice and clean. The staff is very professional. I give it 5 stars! Loved it!!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Vicky W. ......YES 5 STARS !!!! thanks for this wonderful compliment. We are trying very hard to make every guest feel at home . We are overwhelmed that our guest is seeing the progress . Can't wait to see you again . Robyn Macon , Manager More

Albany, Georgia, United States
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for a week visiting family. My suite was spacious and very comfortable. My daughter and I enjoyed the sparkling pool every day. It is not too terribly far away from the sites in LR, although if you want some nightlife I would recommend staying downtown.

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Kate C. .......Glad you recommend others to stay with us in the future. We hope you and your daughter come back to visit us very soon. Robyn Macon , Manager More

bloomfield, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent service food was wonderful rooms were very clean . Front desk employees were great. Was very easy to find . I will recommend the Burgundy to any one who needs a place to stay if in Little Rock!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Larry P......... We appreciate your kind comments . were so happy you had the opportunity to meet our wonderful staff and experience the true meaning of customer service . Glad you found our property clean and our staff great. Please come back to see us soon . Robyn Macon , Manager More

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Additional Information about BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites

Address: 1501 Merrill Drive, Little Rock, AR 72211 (Formerly BEST WESTERN PREMIER Governors Suites)
Phone Number:
Location: United States > Arkansas > Little Rock
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites 3.5*
Number of rooms: 49
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Also Known As:
Best Western Premier Governors Hotel Little Rock
Best Western Little Rock
Little Rock Best Western
Best Western Governors Hotel

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