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BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites

3.5 of 5 1501 Merrill Drive, Little Rock, AR 72211 (Formerly BEST WESTERN PREMIER Governors Suites)
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Certificate of Excellence 2014
BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites
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BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites
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458 reviews from our community

Traveler rating
    325
    90
    19
    20
    4
See reviews for
143
99
28
133
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
  • All months
    (458)
  • Mar-May only
    (104)
  • Jun-Aug only
    (129)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (79)
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Buford, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

If you are looking for somewhere that is beautiful and makes you feel like a VIP this is the hotel for you. From Dwaynes friendly face at check in to Brendas lovely attitude and smile at breakfast it just does not get any better in Midtown Little Rock. Manager Robin runs a wonderful hotel that really focuses on the guest.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Hot Springs, Arkansas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I would like to take the time to say what a wonderful experience my boyfriend and I had at the Burgundy Hotel. The rooms were beautiful, clean and very modern. The online pictures do not do it justice. But the best part of our Burgundy experience was the customer service. We woke up to late to have breakfast, Brenda opened... More 

Was this review helpful? Yes 1
Little Rock, AR, United States
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel twice now and the second time was better than the first. They have updated their decor and amenities. The location is in a quiet area of the city but still easy to get to any location quickly. The suites are very comfortable and the new decor as well as the restaurant provide a great... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Thomas C. .....We appreciate your wonderful comments concerning all the new upgrades that we have done to our property . We are glad that you like the décor and found our suites to be comfortable . Can't wait until your next visit . Robyn Macon , Manager More 

Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We choose this hotel because of it's location - very close to family and the online description of the facility. The rooms are exactly as described. Very spacious with a separate sitting and work area. Quite relaxing. Modern room with clean lines and decor. Well maintained grounds. We had a room on the first floor. I thought the player piano... More 

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Cynthia w. ...... We are so happy that you found us and enjoyed the wonderful amenities that we have to offer. We would love to have you back to visit soon . Robyn Macon , Manager More 

Dallas, Texas, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice hotel. Nice rooms. I always stay at the Doubletree in Little Rock. Decided to try The Burgundy for something different. The only thing I really missed about the Doubletree was the Arkansas River view and the price in their dining room! But all the wonderful restaurants and shopping in the area made up for that!!! I would definitely recommend... More 

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Susan R........ Nice to know we have gained another valued guest . Please come back and see us soon. Robyn Macon, Manager More 

Little Rock
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I work at the fine dining concept for the largest restaurant group in the world. As someone who knows what good service requires, the BWP burgundy is hitting on all cylinders. The rooms are very updated and well appointed. King bed with tv and then large sectional with additional tv and bar. We paid $85 on Hotwire for our first... More 

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Pfunkbernstein.. Your family were simply charming. We are so happy that you made us a part of your family visit to our state . We hope to have you back really soon . Robyn Macon , Manager More 

Hensley, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The bed felt like it was trying to smother me. The TV remotes did not work and we would flip a channel & the TV would stick (remote wouldn't work) so we would get stuck watching whatever it got stuck on. The toilet flushed so loud it was deafening. Breakfast was outregous in it's cost for the little we received.

Review collected in partnership with Best Western

Was this review helpful? Yes
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Cynthia B...... The Burgundy Hotel staff apologize for not meeting your expectations. We hope that you find a way to give us another chance. Robyn Macon , Manager More 

Pflugerville, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Lobby was beautiful & the rooms were even better. Very modern feel from the living area, bathroom & art work. Super clean rooms & friendly staff. My 14 yr old even gave it 5 stars! I would stay again!

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Ashley P.........Glad you enjoyed your experience with us . we hope you and your wonderful daughter will come back and see us soon. Thanks for the stars. Robyn Macon , Manager More 

Denison
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I highly recommend this hotel. I had a meeting here with 8 other people and the staff could not have been more accommodating. I have stayed in dozens of hotels over the past 20 years, and this one is at the top of my list. I would even consider staying anywhere else, when visiting Little Rock.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

TXLandman1966..... The pleasure was all ours to host you and your wonderful business associates. Our staff value the fact that we can host our corporate guest with professionalism and also make them feel at home. We look forward to working with you soon . Robyn Macon , Manager More 

New York, New York, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed in top hotels around the world from the Waldorf in NYC to the Four Seasons in Aspen to the Ritz-Carlton in Paris but this little gem of a hotel was just as comforting and less pretentious. The hospitality and service from the moment I checked into the hotel is the reason I'm am writing my first ever... More 

Was this review helpful? Yes 2
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites, responded to this review

Destan O........ Thank you for the most wonderful comments . You and Mandy were truly the most delightful people to have served . I hope that you had a wonderful Christmas and your new year starts off with a bang. We hope that you come back and visit us soon . Happy New Year , Robyn Macon . Manager More 

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Additional Information about BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites

Address: 1501 Merrill Drive, Little Rock, AR 72211 (Formerly BEST WESTERN PREMIER Governors Suites)
Phone Number:
Location: United States > Arkansas > Little Rock
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites 3.5*
Number of rooms: 49
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Also Known As:
Best Western Premier Governors Hotel Little Rock
Best Western Little Rock
Little Rock Best Western
Best Western Governors Hotel
Hotel Style:
#2 Family Hotel in Little Rock
#3 Business Hotel in Little Rock
#7 Romantic Hotel in Little Rock

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