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BEST WESTERN PREMIER The Burgundy Hotel

Certificate of Excellence
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1501 Merrill Drive, Little Rock, AR 72211
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BEST WESTERN PREMIER The Burgundy Hotel
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519 Reviews from our TripAdvisor Community

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Traveler rating
    374
    97
    22
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
  • All months
    (519)
  • Mar-May only
    (131)
  • Jun-Aug only
    (158)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (84)
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Kansas city, mo
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This is a very nice hotel. I'm not sure if I would rate it a 4 star but this is very nice. The pool is awesome! The hotel is very clean and the lobby makes it feel like a Luxury hotel. The restaurant looked nice but was very pricey. We ended up eating at the root cafe.

Was this review helpful? Yes
Robyn M, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear kansascitynative, Thank you for your review of The Burgundy Hotel. We appreciate you taking the time to share your thoughts on your recent stay with us, and hope to see you again soon. Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

DeSoto, United States
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Was in town for a funeral, beautiful drive up appeal, beautiful lobby area very well appointed. Staff very nice and accommodating. Very professional and helpful. Rooms very beautiful. Stay was excellent!!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Robyn M, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Bertha A., Thank you for your review of The Burgundy Hotel! I'm sorry that you weren't with us under more pleasant circumstances, but I'm happy to hear that our staff took great care of you and that you found your room to exceed your expectations. We sincerely appreciate your business, and hope to see you again soon. Sincerely, Robyn... More 

El Dorado, Arkansas
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My wife and I have stayed at this motel/hotel numerous times on our trips to Little Rock...The help was always friendly and the Italian restaurant located on the premises was always first class....The motel recently underwent a major remodeling job and at first glance, everything looked wonderful until you gave it a closer inspection....The finishing work in the guest rooms... More 

Was this review helpful? Yes
Robyn M, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Mr. Don. We apologize that our recent upgrades was not to your liking. Your comments are being taken to heart . We values all of our repeat guest and hope in some way that you will give us another try. Robyn Macon General Manager The Burgundy Hotel More 

Falls Church, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Burgundy Hotel is a hidden gem, tucked away near a residential neighborhood in Little Rock. Recently updated, the hotel decor is a mixture of contemporary with southern charm accents (black wrought iron), including a bright and airy atrium in the center. Upon arrival, you'll be warmly greeted by the extraordinarily polite and professional staff, who make you feel special... More 

Was this review helpful? Yes 2
Robyn M, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear kimothydc, Thank you for your review of your recent stay with us at The Burgundy Hotel! I'm thrilled to hear that we exceeded your expectations in regard to accommodations and service, and we can't wait to have you back again soon. Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

Little Rock, Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely perfect in every respect. Roby Macon took care of everything and we didn't have to worry about a thing! Great rooms, superb service, terrific on site restaurant (Table 28). Lovely Yamaha Grand piano playing in the lobby!

Was this review helpful? Yes 2
Robyn M, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Carstarphen, Thank you for writing a review of your stay at The Burgundy Hotel. We're so happy to hear you enjoyed your stay and that you were able to experience our world-class restaurant Table 28. Please come back again soon! Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

Springdale, Arkansas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I was taken back at how nice the hotel was. Room nice and big overlooked the pool. A light over the desk hung a little low especially for a tall person, you had to be careful. When we called about the price we was told one amount for the extra charge they have and it was a... More 

Was this review helpful? Yes 2
Robyn M, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Pamela E., Thank you for your review. I'm glad that you found our accommodations quiet and you were able to get a restful sleep while you were with us. Please visit us again soon! Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

Chattanooga, Tennessee
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Passing through town and checked on tripadvisor for locations. This location is "upscale" on service and rooms but cheap on price! They also have a restaurant on site (Table 28). Restaurant is definitely "upscale" and prices are high. The average entrée is approximately $25-$30 per person. But, it was very good. The sleeper sofa was average at best. The mattress... More 

Was this review helpful? Yes 1
Robyn M, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Eggbert10, Thank you for writing a review of your stay at The Burgundy Hotel. I'm thrilled you enjoyed our accommodations in addition to our award-wining dining at Table 28. Please come back again soon. Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

Little Rock, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had our annual summer meeting for community college presidents here, and everyone RAVED about it. The meeting space fit our need for a hollow square for 30 perfectly, and the food provided by Table 28 was AMAZING. We planned an evening reception by the pool, but the hotel staff quickly accommodated us indoors due to the Arkansas summer heat.... More 

Was this review helpful? Yes 1
Robyn M, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear CollinAR75, It was such a pleasure to host your group last week and we're honored you chose The Burgundy Hotel for your meeting needs. I'm happy to hear that your guests raved about their stays and we sincerely hope you will return to us again in the future. Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

Little Rock, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My Husband and I Presented this as a anniversary Gift to our Pastor and 1st Lady. They are Faithful Servents of the Lord. For all they do, we want them to just have a mini vacation. I got a Text monday morning from my pastor that said-" It was awesome". I was so glad they had the opportunity to relax.... More 

Was this review helpful? Yes 1
Robyn M, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Annie S., Thank you so much for your GLOWING review of The Burgundy Hotel! I'm thrilled that your anniversary gift to your guests exceeded their expectations and that our staff was able to take such great care of them. We sincerely appreciate your business and hope to see you and your guests again soon. Sincerely, Robyn Macon General Manager,... More 

Plano
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A 49 room "Accurately defined Boutique Hotel"...yes, by Best Western! Over the top Clean, Hospitable and services that competed with the best! Table 28 Restaurant headed by Chef, Scott Rains was impeccable with food creations, service and offerings in general! The business center, pool area and rooms simply rivaled a ANY hotel that I have stayed...approximately 75 nights a year... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
leader010, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Robert B., Thank you for your review of your stay with us at The Burgundy Hotel! I'm glad to hear that you were able to enjoy our award-winning cuisine from Table 28 and that our staff and accommodations exceeded your expectations. Please visit us again soon. Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

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