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All 57 Little Rock hotels

BEST WESTERN PREMIER The Burgundy Hotel

3.0 of 5 Hotel   |   1501 Merrill Drive, Little Rock, AR 72211 (Formerly BEST WESTERN PREMIER Governors Suites)
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91%
Ranked #7 of 57 Hotels in Little Rock
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Sara B
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414 reviews from our community

Traveler rating
    291
    86
    15
    18
    4
See reviews for
136
92
26
112
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This hotel has been remodeled, and they have done a beautiful job. The rooms are spacious and beautifully decorated, as is the lobby area. The staff is pleasant and accommodating. Brenda, in the restaurant, was friendly, made us feel welcome, and comfortable. I do think the hotel needs to offer complimentary coffee, and rethink the prices for breakfast in the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Los Angeles, California, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hi my name is laura-leigh. My service dog halo and I stayed at the hotel for a few nights. the service was outstanding. Brenda made me feel right at home and went out of her way to accomodate me and my puppy. Her and Tyler fufilled my every need and even brought me breakfast in bed. Words can not express... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel was a little hard to find, and the parking lot is not great. The hotel itself was really nice and the staff was super friendly. The bed was incredibly comfortable. There were a few minor issues like lose electrical sockets and a hole in the wall behind a bench. Overall, the room was very nice and upscale-feeling though.... More

Was this review helpful? Yes 3
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

meorey... we apologize that you had a hard time finding us and that parking during your arrival was limited . We are just moved that our staff made you feel very welcomed and you found our property to be nice . We would love to have you back to visit soon . Robyn Macon , Manager More

Little Rock, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Practically perfect in every way! My girlfriend and I stayed at the Burgundy hotel one evening, and we didn't have any problems whatsoever. The staff and amenities the hotel offers are by far some of the best available not only in Arkansas, but country-wide. I would definitely recommend staying here because I know I will be a returning customer for... More

Review collected in partnership with Best Western

Was this review helpful? Yes 4
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

James M......We are so happy that you found our property to be perfect and that your stay was comfortable . We welcome you to visit us again very soon . Robyn Macon, Manager More

Aubrey, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was the best in which I have ever stayed. I had just driven 8 hours and had booked the room from a friend's recommendation. Newly renovated, this hotel has everything one would need at a great price. Lovely atmosphere, friendly and helpful staff, world-class dining, beautiful, super clean rooms, and location make this place a hidden gem in... More

Was this review helpful? Yes 2
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

OperaDiva1988..... Happy to have amazed you during your stay . Our staff take each guest experience serious and we are glad it shows . Thank you for your comments and come back to see us soon . Robyn Macon, Manager More

Ottawa, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was awed by the decor of this gem of a hotel. The atrium and rooms were clean comfortable and truly luxurious. This was only topped by the exceptional service of the staff. The friendly and thoughtful interactions i had with Shawn at the front desk and Brenda in the restaurant will be the standard to which I will measure... More

Was this review helpful? Yes 5
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Cory T. ......Thank you for the kind comments concerning our staff and property . we are so excited that you had the opportunity to experience our newly renovated property. Shawn and Brenda is part of an exceptional staff that believes that our guest must leave happy . Please come back to visit us soon . Robyn Macon , Manager More

El Dorado, Arkansas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This boutique hotel is a special place! The staff is superbly attentive and surroundings are just right... from the baby grand player piano in the lobby to the fabulous art on the walls to the awesome guest rooms. We (anyone I can tell) will stay there again!!

Was this review helpful? Yes 3
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

JeJQuack .... We welcome you to tell every body . We appreciate your comments and look forward to your return. Robyn Macon, Manager More

Greeenwood, Arkansas
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The wife and myself left home for the Labor Day weekend and found this Burgundy Hotel in behind a shopping area in Little Rock. Wow, what a place. We were told that it was recently renovated and it has a bit of a New Orleans look. An open in the center hotel, three stories with a very clean, different shaped... More

Was this review helpful? Yes 4
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

9415 ...... We are happy that we wowed you and humbled that you liked all the new upgrades we have made inside and out . Please come back and see us very soon. Robyn Macon , Manager More

London, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful room, very clean and well decorated, friendly and helpful staff, wonderful food, great business and conference facilities. Fantastic hotel in every way. Brenda was an absolute delight! Will definitely stay here again.

Was this review helpful? Yes 5
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

HD424242 You were simply delightful and we look forward to serving you and your company again in the near future . It was a pleasure making your trip to Arkansas memorable. Robyn Macon , Manager More

Memphis, Tennessee, USA
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stunning in its simplicity and elegance, this understated and unpretentious boutique hotel will have you convinced you've been transported to some European capitol. From the dramatic atrium lobby to the cozily-furnished pool area, this property dazzles all the senses. Our suite with its subway tiled fireplace was over the top. This delightful hotel is surely honeymoon grade while remaining affordable... More

Review collected in partnership with Best Western

Was this review helpful? Yes 3
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Rwethryt..... we are speechless. You described our property just how we envisioned. Thank you !! Robyn Macon , Manager More

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Additional Information about BEST WESTERN PREMIER The Burgundy Hotel

Address: 1501 Merrill Drive, Little Rock, AR 72211 (Formerly BEST WESTERN PREMIER Governors Suites)
Phone Number:
Location: United States > Arkansas > Little Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER The Burgundy Hotel 3*
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Also Known As:
Best Western Premier Governors Hotel Little Rock
Best Western Little Rock
Little Rock Best Western
Best Western Governors Hotel

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