We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PREMIER The Burgundy Hotel

Certificate of Excellence
Hotel website
Hotel packages
1501 Merrill Dr, Little Rock, AR 72211-1821 (Formerly BEST WESTERN PREMIER The Burgundy Hotel Formerly Governors Suites)
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN PREMIER The Burgundy Hotel
Professional photos View all
Browse nearby
BEST WESTERN PREMIER The Burgundy Hotel
Share an Experience

472 reviews from our community

Traveler rating
    338
    91
    19
    20
    4
See reviews for
146
102
27
137
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
  • All months
    (472)
  • Mar-May only
    (114)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (84)
All months
Birmingham, Alabama
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

So chic! Very lovely boutique hotel. The price was right and it wasn't far from where I needed to be. The location was not where I would try public transportation but the drive to everything was 20 mins or less. I RECOMMEND THIS PLACE!

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear 1SouthernGirl08, Thank you for taking the time to write a review of your most recent stay at The Burgundy Hotel. We love hearing that you found our accommodations to be chic and that it was a great value to you. Please come back and see us again soon. Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

West Memphis, Arkansas
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Modern, clean and classy. The food in the restaurant was delicious. Breakfast was great and Brenda, the attendant, was friendly, funny and helpful. The only negative is a design issue of the restroom. The sliding door divides the living area and restroom. Group travellers like the sink separate from the toilet/tub so two can dress.

Was this review helpful? Yes
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Possesheriff, Thank you for your review. I'm thrilled that you were able to enjoy our award-winning cuisine in Table 28 during your stay with us and that Brenda made your breakfast memorable. We hope to see you again soon. Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

Fayetteville, Arkansas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is absolutely stunning! The negatives would have to be that it's difficult to find and there's no microwave in the king suite with sleeper sofa. Table 28 gave an amazing aroma even though we didn't eat there. Check in was quick and when it was time to check out we forgot to go to the front desk so... More 

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear LaCresha H., Thank you for your review. We're glad to know that you enjoyed your stay at The Burgundy Hotel and that you found your guest suite provided everything you needed to relax. We invite you back in the near future to experience our two-room Presidential Suites, which do include microwaves in addition to a fireplace and separate living... More 

Frederick, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was probably the nicest hotel I have stayed at in many years. The room was large and had everything you'd expect in a nice hotel (including 2 TV's). The bathroom was modern with nicely appointed features. I would highly recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear David M., Thank you for your review of The Burgundy Hotel. We're glad that you enjoyed your stay and that our accommodations exceeded your expectations. We hope to see you again soon. Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

Arizona
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I was traveling across the country and consulted Trip Advisor on places to stay in Litlle Rock; I was surprised by the Best Western suggestion but went with it. WOW what a find, helpful staff, great room and an outstanding on location restaurant. I highly recommend this hotel.

Was this review helpful? Yes 2
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Kate F., We love hearing that you think we are the BEST Best Western! Thank you for taking the time to write this review and sharing your thoughts on the outstanding service you received during your stay. We hope you'll join us again soon in the near future. Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful stay for three nights here--quiet, and comfortable--large, spacious rooms, warm and hospitable staff! (Kudos to Brenda in the restaurant and all the guys in the restaurant at Table 28--thanks for preparing the late dinner after our show!)

Was this review helpful? Yes 2
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Jeffrey B., Thank you for your review. We're thrilled to know that our staff made you feel at home during your most recent stay at The Burgundy Hotel. Table 28 is quickly becoming one of the most talked-about restaurants in Little Rock and we're happy that you had a chance to enjoy our award-winning cuisine. Please come back and... More 

Timbo, Arkansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My stay from March 9th through March 13th, 2015 was my second at the Burgundy. This will be the only hotel I choose any time I'm in the Little Rock area! Brenda, Tyler and other staff made me feel at home and went above and beyond to be of service however they could. Brenda is especially kind and considerate, giving... More 

Was this review helpful? Yes 2
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Charlotte N., Thank you for your review of The Burgundy Hotel. We are pleased to hear that Brenda, Tyler and the rest of our staff helped make your stay both comfortable and pleasurable. We also are happy to know that you enjoyed our updated suites with modern decor. We look forward to seeing you again soon. Sincerely, Robyn Macon... More 

Goodyear, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would recommend the Best Western PREMIER hotel because their staff really cares. Each employee there from the first moment to the last; went above and beyond in service. They were all professional, pleasant, helpful. There was an ice storm and the town shut down but they all made accommodations to in service.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Lisa R, Thank you for review of The Burgundy Hotel. We're glad to know that we were able to give you such exceptional service while you were with us during the most recent ice storm in our area. We look forward to your return visit soon. Sincerely, Robyn Macon General Manager More 

Branson, Missouri
Top Contributor
281 reviews 281 reviews
30 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I must say driving to the hotel I wasn't overly impressed. Nothing about the area seemed to say that there would be a quality hotel nestled among the neighborhood. Pulling up to the hotel and expecting it to look like a Best Western I was pleasantly surprised. The deco used was modern and bold. Walking into the check in area... More 

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Eric S, Thank you for your glowing review of The Burgundy Hotel. We're thrilled to hear you enjoyed our modern, well-appointed accommodations and that we were able to exceed your expectations. We look forward to your return visit soon. Sincerely, Robyn Macon General Manager More 

Cincinnati, Ohio
Top Contributor
337 reviews 337 reviews
50 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We found this hotel through the reviews listed below on Trip Advisory, and were pleased to be able to stop at a such a wonderful establishment on our trip cross country. We had never stopped in Little Rock before, and were glad to find accommodations here. The player piano was not working this evening, so we did not experience anything... More 

Was this review helpful? Yes 2
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear 1lacrosse, Thank you for your review, and we're happy to hear you enjoyed your time at The Burgundy Hotel. We apologize that our restaurant, Table 28, was not open during your visit but we invite you back in the near future to enjoy our world-class dining. Sincerely, Robyn Macon General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

132 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (71)
Viewed
Room/suite (17)
Viewed
Hotel & grounds (8)
Viewed
Dining (4)
Viewed
Bathroom (6)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (3)
Viewed
View from room (1)
Viewed
0:59
Videos (1)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (61)
Viewed
Room/suite (15)
Viewed
Dining (11)
Viewed
Hotel & grounds (24)
Viewed
Pool/beach area (4)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question