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BEST WESTERN PREMIER The Burgundy Hotel

3.0 of 5 1501 Merrill Drive, Little Rock, AR 72211 (Formerly BEST WESTERN PREMIER Governors Suites)
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Certificate of Excellence 2014
BEST WESTERN PREMIER The Burgundy Hotel
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BEST WESTERN PREMIER The Burgundy Hotel
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427 reviews from our community

Traveler rating
    302
    87
    16
    18
    4
See reviews for
137
94
27
119
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Shawnee, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The check in gentleman was awesome and the room was far better than what we paid twice as much for the previous week of traveling, The room was very clean, and I am OCD on cleanliness. Very enjoyable stay!!!!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Watkinsville
Contributor
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I knew nothing @ Little Rock when I booked this hotel. Was pleased with the location; felt safe and was convenient to restaurants, shopping, and not far from War Mem. Stadium (in town for football game). Had nice large 2 room suite. Good tv, internet; fridge & microwave. Lighting in bedroom was barely acceptable for bedside reading; only lights were... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bella Vista,AR
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Booked this VERY last minute, and arrived shortly. I expected it to be a "nice" Best Western, but was pleasantly surprised to find that it had been converted into a chic hotel called "The Burgundy". The curb appeal is fantastic, and the interior follows suit. The hotel made a wonderful impression for a first time visitor. The room was clean,... More

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Y2K7JK......"Chic".....we will take it. We love hearing the comments that our guest give the first time they experience our hotel . We enjoyed exceeding your expectations and hope to have you back soon . Robyn Macon, Manager More

Batesville, Arkansas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

At check-in I was given a $5 coupon for breakfast. The breakfast staff was friendly but the menu choices were limited. I chose oatmeal ($4) which was warm and served with a packet of butter and brown sugar, raisins and craisins, all in little cups on the side. I was poured a cup of coffee and the pot was placed... More

Was this review helpful? Yes
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Alice Roberta.... We deeply apologize for your breakfast experience . Please be assured that your comments were deeply noted . We hope that you have the opportunity to come and visit us again . We would like to have a second chance to show you that we really value your business. Robyn Macon , Manager More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This time going through Little Rock, Arkansas I decided to stay at the Best Western Premier and so glad I did. I liked the decor as it had a New Orleans feel. The room was clean and bed comfortable! The highlight of the stay was at the restaurant Table 28. World class Chef at reasonable prices. I hope they stay... More

Review collected in partnership with Best Western

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leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

i Tundra ...... Thank you for your wonderful comments concerning our property and especially our award winning chef and restaurant . We take great pride in our guest having the opportunity to experience such a culinary delight. Robyn Macon , Manager More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel in July and the stay was ok. I came back this week Oct. 8 and it was a totally new hotel. Same great staff and awesome hotel upgrades! I especially enjoyed the waitress at breakfast each morning. (Ms. Brenda) She was very polite and helpful. The food was good as usual as well! BW the... More

Was this review helpful? Yes 3
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

JLEWISNBCT04.. We are happy that you were able to come and visit us for the second time . We value our customers and the service that we offer . Ms. Brenda and all the rest of our team can't wait to have you back in the near future . Robyn Macon , Manager More

Harrison, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Best Western Governorsl Suites is now The Burgundy Hotel, Best Western. It has been remodeled throughout, except meeting rooms, and is WONDERFUL. It is sleek, tasteful, upscale but still maintains that boutique hotel feel. Will definitely stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Laraine L ...... Your correct our property went through a major upgrade, but we have made sure that we captivated the boutique style and service for our guest. We look forward to having you back soon . Robyn Macon , Manager More

Fort Smith, Arkansas, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful accomodations, the renovations done are magnificent, love the interior design of the rooms, bathrooms, everything. Table 28 is an excellent restaurant, food is delicious and the breakfast was also excellent. Brenda made us feel welcome and right at home when she served us breakfast! The staff is so very kind and friendly and that is hard to find now... More

Was this review helpful? Yes 4
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Shirleyb452....... Thanks for allowing us to be " the best hotel you ever stayed in." We appreciate your wonderful comments concerning our staff and property. We look forward to having you back really soon . Robyn Macon, Manager More

Rock Hill, South Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I do not write review but This hotel has excellent service from check in to check out , we were there for a family emergency and did not have time to enjoy all that it has to offer, but we will be returning next year.Cole check us into our room and he was accommodating,answer all our question. I cant remember... More

Was this review helpful? Yes 3
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Ruby G......We appreciate you taken out the time to give us your comments. We are working very hard to ensure our guest the best quality service in the business . Please come back and see us soon . Thank you, Robyn Macon , Manager More

Coppell, Texas
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a great boutique hotel. The rooms, bath,bedding is all very upscale. Restaurant is fantastic. It is difficult to find, but well worth it. I will come back again and again. The recent total renovation is one of the best we have seen.

Was this review helpful? Yes 4
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Jerry S. ..... We are so happy that you found us and will continue to come again and again . Thanks for letting us know how well we are doing . See you soon. Robyn Macon, Manager More

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Additional Information about BEST WESTERN PREMIER The Burgundy Hotel

Address: 1501 Merrill Drive, Little Rock, AR 72211 (Formerly BEST WESTERN PREMIER Governors Suites)
Phone Number:
Location: United States > Arkansas > Little Rock
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PREMIER The Burgundy Hotel 3*
Number of rooms: 49
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Also Known As:
Best Western Premier Governors Hotel Little Rock
Best Western Little Rock
Little Rock Best Western
Best Western Governors Hotel

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