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All 57 Little Rock hotels

BEST WESTERN PREMIER The Burgundy Hotel

3.0 of 5 Hotel   |   1501 Merrill Drive, Little Rock, AR 72211 (Formerly BEST WESTERN PREMIER Governors Suites)
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BEST WESTERN PREMIER The Burgundy Hotel
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Ranked #6 of 57 Hotels in Little Rock
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Ruby G Rock Hill, South Carolina
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419 reviews from our community

Traveler rating
    296
    86
    15
    18
    4
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137
92
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116
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rock Hill, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I do not write review but This hotel has excellent service from check in to check out , we were there for a family emergency and did not have time to enjoy all that it has to offer, but we will be returning next year.Cole check us into our room and he was accommodating,answer all our question. I cant remember... More

Was this review helpful? Yes 1
Coppell, Texas
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a great boutique hotel. The rooms, bath,bedding is all very upscale. Restaurant is fantastic. It is difficult to find, but well worth it. I will come back again and again. The recent total renovation is one of the best we have seen.

Was this review helpful? Yes 3
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Jerry S. ..... We are so happy that you found us and will continue to come again and again . Thanks for letting us know how well we are doing . See you soon. Robyn Macon, Manager More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Best Western Burgandy is a choice business hotel of mine for over 2 years. Recently they have gone thru a remodel! The hotel is now even better than before. The only thing I would change is the breakfast. It was free before and had many options. It is now very limited and expensive for the choices. The staff in this... More

Review collected in partnership with Best Western

Was this review helpful? Yes 4
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

155reneeb...... Thanks for being a valued guest and we appreciate your comments on the recent upgrades that we have made. We have also taken note on your concerns with our breakfast changes and I ensure you that they are being reviewed closely. Hope to see you back soon . Robyn Macon, Manager More

Little Rock, Arkansas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was great! The service, cleanliness, & the food at breakfast was outstanding! I also had Brenda as a server & she went above & beyond to make sure I got what I wanted! The Chef did a great job, too, but it was a total team effort at the hote. Thank you.

Was this review helpful? Yes 3
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

beckylathrop21.... Thanks for noticing our professional standards being upheld through out our property. Both restaurant and hotel staff take great pride in placing superior service first . Please come back and visit us soon . Robyn Macon , Manager More

Lindon, Utah
Top Contributor
81 reviews 81 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stay at the Burgundy Hotel (formerly Governor's Suites) every time I come to Little Rock. The hotel is superb, the service is fantastic and it is a great value too. You have experience this hotel. The GM Robin Macon leads the staff with excellence.

Was this review helpful? Yes 2
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Mike T............It is always a pleasure to have you come and visit our property. We appreciate your wonderful comments and look forward to many more visits. Thanks, Robyn Macon, Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel has been remodeled, and they have done a beautiful job. The rooms are spacious and beautifully decorated, as is the lobby area. The staff is pleasant and accommodating. Brenda, in the restaurant, was friendly, made us feel welcome, and comfortable. I do think the hotel needs to offer complimentary coffee, and rethink the prices for breakfast in the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Sara B. .....thanks for all the wonderful comments concerning our property and Ms. Brenda. We have taken your comments and all of our guest comments or suggestions in consideration. We hope that you enjoy the complimentary early morning coffee service in the lobby on your next stay with us. Thanks again , Robyn Macon , Manager More

Los Angeles, California, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hi my name is laura-leigh. My service dog halo and I stayed at the hotel for a few nights. the service was outstanding. Brenda made me feel right at home and went out of her way to accomodate me and my puppy. Her and Tyler fufilled my every need and even brought me breakfast in bed. Words can not express... More

Was this review helpful? Yes 2
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Bluejeanbaby214... Brenda, Tyler and our entire staff are pleased that we were able to accommodate you and your service dog. We value are repeat guest and look forward to having you back during the holiday season. Thanks for your comments. Robyn Macon , Manager More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was a little hard to find, and the parking lot is not great. The hotel itself was really nice and the staff was super friendly. The bed was incredibly comfortable. There were a few minor issues like lose electrical sockets and a hole in the wall behind a bench. Overall, the room was very nice and upscale-feeling though.... More

Was this review helpful? Yes 3
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

meorey... we apologize that you had a hard time finding us and that parking during your arrival was limited . We are just moved that our staff made you feel very welcomed and you found our property to be nice . We would love to have you back to visit soon . Robyn Macon , Manager More

Little Rock, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Practically perfect in every way! My girlfriend and I stayed at the Burgundy hotel one evening, and we didn't have any problems whatsoever. The staff and amenities the hotel offers are by far some of the best available not only in Arkansas, but country-wide. I would definitely recommend staying here because I know I will be a returning customer for... More

Review collected in partnership with Best Western

Was this review helpful? Yes 4
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

James M......We are so happy that you found our property to be perfect and that your stay was comfortable . We welcome you to visit us again very soon . Robyn Macon, Manager More

Aubrey, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was the best in which I have ever stayed. I had just driven 8 hours and had booked the room from a friend's recommendation. Newly renovated, this hotel has everything one would need at a great price. Lovely atmosphere, friendly and helpful staff, world-class dining, beautiful, super clean rooms, and location make this place a hidden gem in... More

Was this review helpful? Yes 2
leader010, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

OperaDiva1988..... Happy to have amazed you during your stay . Our staff take each guest experience serious and we are glad it shows . Thank you for your comments and come back to see us soon . Robyn Macon, Manager More

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Additional Information about BEST WESTERN PREMIER The Burgundy Hotel

Address: 1501 Merrill Drive, Little Rock, AR 72211 (Formerly BEST WESTERN PREMIER Governors Suites)
Phone Number:
Location: United States > Arkansas > Little Rock
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PREMIER The Burgundy Hotel 3*
Number of rooms: 49
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Also Known As:
Best Western Premier Governors Hotel Little Rock
Best Western Little Rock
Little Rock Best Western
Best Western Governors Hotel

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