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BEST WESTERN PREMIER The Burgundy Hotel

Certificate of Excellence
1501 Merrill Drive, Little Rock, AR 72211
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Best prices for: 1 room 1 guest
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BEST WESTERN PREMIER The Burgundy Hotel
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BEST WESTERN PREMIER The Burgundy Hotel
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503 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
  • All months
    (503)
  • Mar-May only
    (131)
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    (142)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (84)
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Sand Springs, Oklahoma
5 of 5 stars Reviewed 2 days ago NEW

This hotel was very clean and nice the rooms were very nice and the staff was very accommodating, friendly. I ride a Goldwing and they are very bike friendly and accommodating for bikes. Would highly recommend this hotel to anyone.

Was this review helpful? Yes
Margate City, New Jersey
1 review
4 of 5 stars Reviewed 4 days ago NEW

Other than a slow and unresponsive housekeeping service this hotel hits it out of the park The on site restaurant and bar is 5 star The pool area was a nice extra Lets just hope during your visit that they remember to turn off the outside music after midnight. During our saturday night stay we awoke to the outside radio... More 

Was this review helpful? Yes
leader010, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear TTMPR, First and foremost, please allow me to apologize for both the loud music and housekeeping issues you experienced during your stay at The Burgundy Hotel. We take great pride in our impeccable service and accommodations, so I will personally make sure preventative steps are taken to ensure that issues like this are not repeated in the future. We... More 

Tulsa, Armenia
1 review
5 of 5 stars Reviewed 6 days ago NEW

beautifully decorated lobby area, and wonderful, friendly staff! The restaurant food, by Chef Rains was so delicious and beautifully garnished like you would see at a 5 star restaurant. We loved the peaceful, quiet area, in which this hotel is located. No sirens or traffic noise at all:)

Review collected in partnership with Best Western

Was this review helpful? Yes
leader010, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Barry W., Thank you for your review of your recent stay at The Burgundy Hotel. I'm thrilled you were able to enjoy our world-class restaurant Table 28 and that Chef Rains' delicious menu exceeded your expectations. We look forward to seeing you again soon, Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

Austin, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Found this on the fly when the hotel we intended to stay at was full. Quick internet search took us here and turned out to be better than our first choice. Very classy, beautiful interior with tons of dining options nearby if you choose not to eat at the lovely restaurant inside the hotel. Wasn't aware Best Western had Premier... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
leader010, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Scott A., Thank you for taking the time to write a review of your stay with us at The Burgundy Hotel. I'm happy to hear that you found our accommodations welcoming and to have exceeded your expectations. Please visit us again when you return to Little Rock. Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

Highland Beach, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Burgandy due to a family funeral and I can't say enough about the hotel and staff! The hotel, staff, restaurant were excellent and the room was huge and bed so comfortable. Every member of the staff was so accomonidating in every way. Robyn, the hotel manager has flowers waiting in our room-so kind! We just traveled... More 

Was this review helpful? Yes 2
leader010, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Dfwwr2, Thank you for your review of your stay at The Burgundy Hotel. First and foremost, on behalf of the entire Burgundy staff, we extend our deepest condolences on your family's loss. I am glad to know that we were able to provide you with superior service and accommodations during this difficult time for you. We hope you will... More 

Alma, Arkansas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel while in Little Rock for me to have back surgery, the staff went above & beyond to help with whatever we needed! The rooms are clean and great size, rooms are clean & beds are very comfy. Value is great and hotel is very nice and clean, we did not try the restaurant or room service.... More 

Was this review helpful? Yes 2
leader010, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Arkansas101, We appreciate your review of your recent stay at The Burgundy Hotel. I sincerely hope all went well with your surgery, and I'm happy to hear that our staff was able to assist with all of your needs. I encourage you to return soon so that you can experience our award-winning onsite restaurant Table 28. Sincerely, Robyn Macon... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel is beautiful, very comfortable, and the staff are very personable, friendly and accommodating. Our breakfast was wonderful and our server, Brenda, was really great. I would absolutely recommend the Burgundy in Little Rock to anyone!!

Was this review helpful? Yes 1
leader010, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Dava J., Thank you for your review of your recent stay at The Burgundy! I'm glad to hear that you found our hotel accommodating and our staff eager to take care of any need you may have had while you were with us. We hope to see you again soon! Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is amazing, Kim , Dwayne and others at the front desk you are awesome. The restaurant Table 28 is the best! Brenda thanks for your great service. I love my room very clean and spacious. :)!

Was this review helpful? Yes 2
leader010, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Kim J., I'm thrilled to hear that you enjoyed your stay at The Burgundy Hotel and that our staff was able to provide you with a comfortable and enjoyable experience. Also, we are glad that you loved your dinner at Table 28, and hope you will return to see us again soon so that we can give you the... More 

Dallas, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were pleasantly surprised. From check in to checkout it was very positive. We were warmly welcomed by Kim and given a nice surprise since we were celebrating birthdays and anniversary. The room was tastefully decorated and very comfortable. Brenda, the next day at breakfast was a delight. She made you feel welcome as well. Although breakfast was not included... More 

Was this review helpful? Yes 2
leader010, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear 013shopper, Thank you for your review of The Burgundy Hotel. I'm happy that Kim, Brenda, and the rest of our staff were able to take such great care of you and that you found your suite to be comfortable and well-appointed. We're thrilled that you enjoyed our award-winning restaurant Table 28 and experienced the wonderful flavors from the dishes... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We needed several rooms for lots of family and friends coming from out of town for a family funeral. The staff was wonderful! They were genuinely friendly and very accommodating about our special requests like adjoining rooms, nearby rooms, cribs, etc. The rooms were nice, the pool area was nice, the courtyard feel of the atrium was very pleasant. We... More 

Was this review helpful? Yes 2
leader010, General Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Mamallama06, We appreciate you taking the time to write a review of your recent stay with us at The Burgundy Hotel. We were honored to take care of your group while you were in town for your family member's funeral. We hope to see you again under more pleasant circumstances. Sincerely, Robyn Macon General Manager, The Burgundy Hotel More 

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