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BEST WESTERN PREMIER The Burgundy Hotel

Certificate of Excellence
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1501 Merrill Drive, Little Rock, AR 72211
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1 room 1 guest
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BEST WESTERN PREMIER The Burgundy Hotel
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537 Reviews from our TripAdvisor Community

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Traveler rating
    389
    99
    23
    22
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
  • All months
    (537)
  • Mar-May only
    (131)
  • Jun-Aug only
    (176)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (84)
All months
Batesville, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We like staying at The Burgundy. The 28 Restaurant is great for fine-dining and it is in the hotel, so no driving after drinks! The swimming pool and area are very pleasant. The rooms are spacious and always well kept. And, the breakfast in the lobby very nice, and made better because of the cheery hostess, Brenda. She used to... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I want to thank the owners and the amazing staff for their care, love and for making my stay as comfortable as possible! They do it because they love what they do and because they love helping people!!!

Was this review helpful? Yes 1
BurgundyManager, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Boyko D., Thank you so much for your review of The Burgundy Hotel! We loved having you with us and are happy to hear that our staff took such great care of you. Please visit us again the next time you're in Little Rock! Sincerely, Management The Burgundy Hotel More 

Little Rock, Arkansas
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is one of my favorites for a staycation. It's decor is modern/hip, well appointed, and staff often go out of their way in terms of friendliness and trying to help. Front desk workers/manager are warm and genuinely seem to care about how you're enjoying your stay. I know this sounds silly, but I love that all the rooms... More 

Was this review helpful? Yes 2
BurgundyManager, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear chancyd, Thank you for your review of The Burgundy Hotel. We love hearing that you found our hotel to be "modern and hip" and that our staff took great care of you. Please come back and see us again soon. Sincerely, Management The Burgundy Hotel More 

Tulsa, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

From the time we walked in the door to the time we were leaving - EVERYONE was very friendly and very helpful! Everything was spotless, clean and just beautiful. The next time we are in Little Rock - this is the only place I'll stay!

Was this review helpful? Yes 1
BurgundyManager, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Stephanie S., Thank you for your review! I'm happy to know our staff took great care of you and that we were able to exceed your expectations during your stay. We look forward to your return visits to the Burgundy! Sincerely, Management The Burgundy Hotel More 

Coldwater, United States
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This hotel is Beautiful and the area around it is superb. I highly recommend this hotel. I had never stayed in a Best Western before and this hotel certainly exceeded my expectations. Any time I am in this area, i will certainly come back and stay here.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BurgundyManager, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Melody S., Thank you for taking the time to share your thoughts on your experience with us at The Burgundy Hotel. We sincerely appreciate your business and are happy to know that you enjoyed your stay with us. Please come back and see us again soon. Sincerely, Management The Burgundy Hotel More 

Lakeland, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was one of the nicest hotels we have stayed in, especially for the price. The value was incredible. Our room was a very spacious suite! The bedroom had a luxurious king-size bed with indirect lighting all around three sides of the headboard, which was a very nice touch. There were two roomy night stands, and a large dresser for... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BurgundyManager, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear David T., Thank you for your GLOWING review of your experience at The Burgundy Hotel! We're thrilled to hear you loved our accommodations. We look forward to your next stay with us and ask you to let us know if there's anything we can do to make your future stays just as perfect. Sincerely, Management The Burgundy Hotel More 

Hot Springs, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wonderful and special place...Kim at the desk was the most polite, accommodating and gracious hostess ever! She helped us solve every situation from getting lost In The city to information about places to visit.

Was this review helpful? Yes 1
BurgundyManager, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Gay B., Thank you for your review of The Burgundy Hotel. We're happy to hear you enjoyed your stay and that Kim was able to provide you with everything you needed to truly enjoy Little Rock. We hope to see you again during your next visit. Sincerely, Management The Burgundy Hotel More 

North Little Ro
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect Place to rest after a long day at a business meeting. Beautiful décor. As a woman traveling alone for business, I felt safe and at home. I will definitely stay here again and highly recommend it.

Review collected in partnership with Best Western

Was this review helpful? Yes 4
BurgundyManager, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Roger W., Thank you for taking the time to share your thoughts on your experience at The Burgundy Hotel on Tripadvisor! I'm happy to hear that you felt safe and comfortable during your stay, as we take our guests security and comfort extremely seriously. We look forward to your return visit with us. Sincerely, Management The Burgundy Hotel More 

Wilmington, North Carolina
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with boyfriend and his family and the stay was amazing! Brenda who was our server at breakfast was the best! Kept us laughing and best customer service. If I'm ever in little rock, will definitely stay here again! I recommend a lot

Was this review helpful? Yes 6
BurgundyManager, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear sarbear8888, Thank you for reviewing The Burgundy Hotel on Tripadvisor! We loved having you with us during your recent stay and we're pleased to know that Brenda and the rest of our staff went above and beyond to make your stay a pleasurable one. Please come back and see us again soon. Sincerely, Management The Burgundy Hotel More 

Arkadelphia, Arkansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is more like a small boutique hotel that is a hidden gem in Little Rock Arkansas. It is quiet, clean, and friendly. The decor is so modern in mostly black, white, and grey. Staff is excellent. Love the baby grand playing music in the afternoon. Nothing negative about this hotel. It deserves 2 thumbs up and 5 star... More 

Was this review helpful? Yes 6
BurgundyManager, Manager at BEST WESTERN PREMIER The Burgundy Hotel, responded to this review

Dear Karen4112014, Thank you so much for your review of The Burgundy Hotel. We were honored to have you with us for your 42nd anniversary and are thrilled to hear that you had a perfect stay. Please come back for every anniversary! Sincerely, Management The Burgundy Hotel More 

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