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Comfort Inn & Suites Presidential

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707 Interstate 30 Frontage Road, Little Rock, AR 72202
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Comfort Inn & Suites Presidential
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325 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (325)
  • Mar-May only
    (92)
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Atlanta, Georgia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Friendly staff, clean room, affordable price....what else can you ask for? Solid continental breakfast and decent cable selection, not like some hotels that offer those amenities but provide the bare minimum. I highly recommend this hotel if you are visiting Little Rock.

Was this review helpful? Yes
Ashley W, Guest Relations Manager at Comfort Inn & Suites Presidential, responded to this review

Dave, Thank you for such a kind review of our hotel. Word of mouth is our biggest advertisement and we appreciate your strong recommendations. Come back to see us on the next trip to Little Rock, we'd love to have you. Take Care, Ashley Williams Assistant General Manager awilliams@comfortinnlittlerock.com More 

Acworth, Georgia
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for a soccer tournament. There were 7 large soccer teams, plus their families staying at the hotel. They allowed us to use the conference rooms for our meals and were very accommodating and helpful with any issues that came up. Linda, the food and beverage manager, was amazing. She made sure there was plenty of... More 

Was this review helpful? Yes
Ashley W, Guest Relations Manager at Comfort Inn & Suites Presidential, responded to this review

Shannon, Thank you so much for your review. We really enjoyed having you in the hotel and are glad that our services were satisfactory. We are very furtunate to have great staff like Linda and I will be sure to share your kind remarks. I apologize about the inconvenience of the ice machines and especially the dryer going out. Give... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Solid place. Reasonable price. I would stay here again. I like that it is along the Interstate which seem to connect everything in Little Rock. The driveway can be a little tricky, but we learned how to manage it after a couple of outings. Local construction made this harder and may be cleared up by now.

Was this review helpful? Yes
Ashley W, Guest Relations Manager at Comfort Inn & Suites Presidential, responded to this review

Thank you for your feedback. I am sorry that you found it hard to locate us. They have cleared up a lot of the road work from your visit, with makes navigating to our hotel less of a hassle. Is there anything else that we could have done to make your stay better? I would love for you to contact... More 

Little Rock, Arkansas
1 review
5 of 5 stars Reviewed 2 weeks ago

We hosted our reunion this past weekend at this hotel. Everything was awesome. Tracy Well was our go to person. She was awesome throughout our entire planning process. The rooms were cleaned and neat. The breakfast was great. All staff was very pleasant and very helpful.

Was this review helpful? Yes
Ashley W, Guest Relations Manager at Comfort Inn & Suites Presidential, responded to this review

Blount2015, We really appreciate your family trusting us with your reunion and are glad to hear that everything went according to plans. I will be sure to share your kind remarks with Tracy and the entire staff. We hope to be apart of your plans for next year's reunion celebration. Take Care, Ashley Williams Assistant General Manager awilliams@comfortinnlittlerock.com More 

Athens, Alabama
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We frequently travel to Little Rock and always stay here. The staff are friendly and helpful. There is a cozy bar in the lobby which is perfect for winding down or grabbing a glass of wine to take up to your room. The suites are large and give a luxury feel at a reasonable price. Additionally, an ample hot breakfast... More 

Was this review helpful? Yes
Ashley W, Guest Relations Manager at Comfort Inn & Suites Presidential, responded to this review

Thank you for taking the time to review our hotel. We really appreciate you coming back to see us time and time again. It means a lot to be trusted with your hotel needs and we will do whatever is neccessary to earn your continued trust. We look forward to welcoming you back again soon. Have a great weekend, Ashley... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We rented out the banquet room for our 30 year high school reunion. What a hidden gem this is! The staff was wonderful to work with and very accommodating. Great price for the room, and we brought our own caterer in. They offered our out of town guests low prices for overnight stay. The bartender, Reggie--well let's say--we kept him... More 

Was this review helpful? Yes
Ashley W, Guest Relations Manager at Comfort Inn & Suites Presidential, responded to this review

Shannon, WOW! Thank you for such positive feedback. It was truly an honor to host your 30 year reunion and we thank you for trusting us with your needs. We are very fortunate to have friendly and hardworking staff. I will be sure to share your kind remarks with Reggie, Corrie, and Tracy. If there is anything that we can... More 

Spring Hill TN
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was recommended by a guide at the nearby Presidential library and we were very pleased with our room, the front desk staff and breakfast. The bed was a little firm, but the room was very clean and cool on a hot July day! It was convenient for touring the River Market area. The price for our stay was... More 

Was this review helpful? Yes
Ashley W, Guest Relations Manager at Comfort Inn & Suites Presidential, responded to this review

SpringHillMary, The opinion of our guests is very important to us and we really appreciate you taking the opportunity to share your experience. We are glad that our accommodations met your needs. We are lucky to have a location in downtown Little Rock and are happy you found it convenient. Keep us in mind on your next trip to the... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel. Friendly staff. Great service. Gave a free room upgrade upon request. Free breakfast, pool. Close to Clinton Presidential Library and River Market. Provides free shuttle to surrounding attractions.

Was this review helpful? Yes
Ashley W, Guest Relations Manager at Comfort Inn & Suites Presidential, responded to this review

Thank you for giving us a perfect rating. We are happy that we were able to grant a complimentary upgrade to give you a little extra space in one of our suites. A lot of guests stay with us because of the complimentary shuttle and we are pleased to learn you took advantage of the service. Don't hesitate to tells... More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hotel Okay service not so great. Some friends and I stayed here recently and weren't too happy with the customer service. The room was fine, and it is in a good location for getting to places in the city.

Was this review helpful? Yes
Ashley W, Guest Relations Manager at Comfort Inn & Suites Presidential, responded to this review

Thank you for taking the time to provide us with feedback about your stay. I am very disappointed to learn that we failed to provide you with exceptional service while a guest at our hotel. If you can email me with any specific details I would greatly appreciate it so that I can ensure these issues are corrected immediately. I... More 

Plano, Texas
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Everything I read about this place led me to believe it was going to be an 'above average' Comfort Inn. When we arrive early on a Saturday night, we had to park in the underground garage... the photo I've attached is what greeted us. Frankly, it was disgusting. The whole place was so tired looking and the neighborhood around it... More 

Was this review helpful? Yes 2
Ashley W, Guest Relations Manager at Comfort Inn & Suites Presidential, responded to this review

Leanne, Thank you for taking the time to share your valid concerns about your stay at our property. To begin, I would like to apologize for failing to exceed your expectations. I am truly sorry about all of the trash in the garage and can understand how that was a bad first impression of the hotel. We requested an extra... More 

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