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Holiday Inn Little Rock West-Financial Pky

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10920 Financial Center Parkway, Little Rock, AR 72211
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Holiday Inn Little Rock West-Financial Pky
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Holiday Inn Little Rock West-Financial Pky
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102 Reviews from our TripAdvisor Community

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Traveler rating
    65
    23
    9
    3
    2
See reviews for
29
12
7
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
  • All months
    (102)
  • Mar-May only
    (40)
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    (24)
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    (19)
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    (19)
All months
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Room design was nice. Decor pleasant. Wallpaper peeling in bathroom, and mildew around tub. No hot water was an issue. It took forever for it to warm up a little. It wasn't a terribly big deal for us, because it was 100 degrees outside. It also took awhile for the a/c to cool off the room, but again, that could... More 

Was this review helpful? Yes
Hot Springs, Arkansas
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Originally booked a room with 2 beds for 3 nights. All of us woke up the next morning with back aches because the mattresses are so uncomfortable. The layout of the room is really bad. The bathroom is located right in front of the beds and has a see through glass door. The fridge did not really cool anything because... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Little Rock West-Financial Pky, responded to this review

Dear 592elenah, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us especially with the mattress condition and cleanliness. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I've only been here an hour and can't wait to leave. Hate aggravation and excuses. Apparently you're only entitled to Holiday Inn's Hopitality Promise if you book straight through the hotel and don't use services such as Hotwire. When we got here, I asked for a room with two beds. Now I know when you book through Hotwire you aren't... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Little Rock West-Financial Pky, responded to this review

Dear Entersmiling, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high score in room cleanliness and for finding our location to be convenient. However, we’re sorry we fell below your expectation regarding customer service, internet service and the facilities. We will address these concerns.... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

Jesse employee at breakfast was incredible. Free breakfast was great large 3-4 egg omelet. Cook was also exceptional. Rooms were nice, large and clean. The employees were very pleasant. We stay there every time we come to Little Rock as I had surgery as St Vincent hospital and live in Bella Vista 4 hours away.

Was this review helpful? Yes
McDonough, Georgia
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff here is extremely friendly and professional. I'm not very needy, but I called on my way in and mentioned my name. The guy at the front desk remembered my name from that conversation and called me by name for the rest of my stay! Everyone likes to hear their name and it makes you feel welcome. Rooms are... More 

Was this review helpful? Yes 1
Columbus, Mississippi
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 20, 2015

Attended a conference in West Little Rock but got bumped out of my other hotel first night. Luckily, we were blessed to get a stay here. Great hotel with nice rooms and amenities. Not to mention that their staff is great. Night manager was really great getting us checked in and squared away. Jerry their chef also made us a... More 

Was this review helpful? Yes 1
Fayetteville
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 15, 2015

I stayed in the Hilton June 12th and Holiday Inn Express the next night June 13th (because I had a free room here using points). I will compare the two hotels for you in my opinion: Both are in a good location in West Little Rock. There are many restaurants and shops to choose from. Both had comfortable beds and... More 

Was this review helpful? Yes 1
Teri K, General Manager at Holiday Inn Little Rock West-Financial Pky, responded to this review

Thank you for the review during your recent stay with us at Holiday Inn-Little Rock West/Chenal Parkway. I appreciate all feedback regarding my guests prospective stay with us. I am pleased you enjoyed your time with us. I hope to see you return in the near future as your travels return you to the Little Rock area. As always, thank... More 

Fayetteville, Arkansas
Level Contributor
180 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed June 13, 2015

Still a very new hotel in LR and super clean and very nice. Rooms are bigger than average and have frige, microwave, bar area. Sitting area with extra space. Staff very friendly. Outdoor pool for in season use. Bar/lounge is nice in hotel. 24/7 pantry is also very convenient. Location can't be beat right off interstate for travel and close... More 

Was this review helpful? Yes 1
Teri K, General Manager at Holiday Inn Little Rock West-Financial Pky, responded to this review

Thank you for the review during your recent stay with us at Holiday Inn - Little Rock West/Chenal Parkway. I am pleased you had an enjoyable experience during your time with us. My team joins me in striving to provide our guests with the upmost customer service within our means. I hope to see you in the near future as... More 

Little Rock, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2015

I had to book a room after my air conditioner went out. This was one of the least expensive hotels with a pool, so I quickly booked it. Wow was I surprised! The lobby area is really nice and the room was perfect! Beautiful bathroom, spacious sitting area, VERY clean and neat. Loved our quick stay and will recommend to... More 

Was this review helpful? Yes 1
Teri K, General Manager at Holiday Inn Little Rock West-Financial Pky, responded to this review

Thank you for your review during your recent stay with us at Holiday Inn Little Rock West/Chenal Parkway. I appreciate you sharing your kind words regarding my team. My team joins me in assuring our guests have a home away from home during their time with is. I hope to see you in the near future to fulfill your lodging... More 

Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 6, 2015

We stayed here for a shooting event at the 4H center. The Inn staff is amazing. A very nice Inn. I was surprised there is not breakfast included in the rate. So breakfast is a bit expensive. When you book ensure you consider that. The appetizers at 5 PM are a nice addition.

Was this review helpful? Yes 1
Teri K, General Manager at Holiday Inn Little Rock West-Financial Pky, responded to this review

Thank you for your review during your recent stay with us at Holiday Inn-Little Rock West/Chenal Parkway. I am pleased you enjoyed your experience with us. I hope to see you return in the near future as your travels return you to the Little Rock area. As always, thank you for choosing Holiday Inn-Little Rock West/Chenal Parkway. Yours In Hospitality,... More 

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