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Comfort Inn & Suites Airport

3.0 of 5
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4301 East Roosevelt Rd., Little Rock, AR 72206
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Comfort Inn & Suites Airport
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Ranked #31 of 61 Hotels in Little Rock
A recent review
5 of 5 stars reviewed 1 week ago
Beatrice C
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149 Reviews from our TripAdvisor Community

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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (35)
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Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I was in Little Rock visiting my daughter who travels with an entertainment group. The first 2 nights I stayed at the Comfort Presidential, which I also have a review. I decided to stay an extra night but the Presidential was booked. I wanted something close to the Fairgrounds but now would have stayed much farther away if I knew... More 

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Dear Bad Choice Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

1 review
5 of 5 stars Reviewed 1 week ago

The desk clerk name Marcus was very helpful and courteous. We took the hotel shuttle to the airport the driver was really nice. I will definitely stay there again. A hot breakfast was ready upon our departure for our 6am flight at 4am.

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Hello, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward... More 

Sacramento, California, United States
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

First, the desk staff was very helpful and friendly. The breakfast opened at 4 am which was great since we had a 6 am flight. The shuttle to the airport worked very well. However, our room had an area about a foot square of carpeting worn away on the inside of the door. The bath tub had a large chip... More 

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Harrison, Arkansas
1 review
4 of 5 stars Reviewed 3 weeks ago

everything in the room was great and ever thing was nice and clean, but the a/c unit filters were very dirty not much to complain about but that's what keeps them working properly. The location was in a good spot for are trip and it seem to be safe.

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, FLO... More 

Mena, Arkansas
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 27, 2015

Hotel worked with our group for a great group rate, was accommodating when we had late check in, and only charged 20.00 to park our car for a week while we went on vacation (airport is next to it). Melinda (I think that's her name) was very helpful. rooms are dated, so don't expect too much from them- but its... More 

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, FLO... More 

San Jose, California
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 25, 2015

Good location for our needs. We got there late,and had to leave first thing in the morning so was very convenient. However, the room had a very strong cleaning chemical odor. The front desk staff was ok, not overly friendly.

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Dwight, Illinois
Top Contributor
89 reviews 89 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed April 25, 2015

I've stayed here numerous times. Beds are comfortable, hallways are quiet, no traffic noise outside, elevator is efficient, staff is EXCELLENT, shuttle starts at 4AM breakfast is plentiful. The place needs a freshen up. The walls are plaster knockdown this went out in the 70's just when it came in. Bathroom fixtures are out dated, shower heads are 5-1/2' (good... More 

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Huron, Ohio
Top Contributor
195 reviews 195 reviews
126 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed March 19, 2015

The service at check-in was quite poor as the desk clerk seemed annoyed that he had to take time away from his cell phone, get up, do his job and check me in. With a reservation in place, as i always do, this is usually a pretty easy task. The food, service and drinks at the little in-hotel bar was... More 

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Farmington, New Mexico
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 16, 2015 via mobile

We stopped here for a night during a road trip. Very conveniently located to the interstate. The front desk staff was ready with suggestions for dinner, made sure we had a packet of decaf for the room and got hot water for tea. Cookies in the lobby at night. Room was nice with plenty of pillows

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, FLO... More 

West Plains, Missouri
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 2, 2015

WE were already going to write a glowing review of this hotel because of the staff, accomodations and convenience. We stayed prior to our early departure to mexico with a park and fly. When we returned from Mexico we intended to pick up vehicle and drive back to Missouri that night. when we returned little rock was a skating rink... More 

Was this review helpful? Yes 1
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Yes!!!! indeed Mother Nature was not friendly to us. But with the guest being understanding we did make it thru all the ice and snow. Glad that spring is around the corner I am pleased to hear you made it home safe and that you enjoyed your stay. We look forward to your next stay with us. More 

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