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Comfort Inn & Suites Airport

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4301 East Roosevelt Rd., Little Rock, AR 72206
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Comfort Inn & Suites Airport
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Ranked #28 of 60 Hotels in Little Rock
A recent review
3 of 5 stars reviewed 1 week ago
MessNmagic Huron, Ohio
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142 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Huron, Ohio
Top Contributor
183 reviews 183 reviews
120 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 1 week ago

The service at check-in was quite poor as the desk clerk seemed annoyed that he had to take time away from his cell phone, get up, do his job and check me in. With a reservation in place, as i always do, this is usually a pretty easy task. The food, service and drinks at the little in-hotel bar was... More 

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Farmington, New Mexico
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stopped here for a night during a road trip. Very conveniently located to the interstate. The front desk staff was ready with suggestions for dinner, made sure we had a packet of decaf for the room and got hot water for tea. Cookies in the lobby at night. Room was nice with plenty of pillows

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, FLO... More 

West Plains, Missouri
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

WE were already going to write a glowing review of this hotel because of the staff, accomodations and convenience. We stayed prior to our early departure to mexico with a park and fly. When we returned from Mexico we intended to pick up vehicle and drive back to Missouri that night. when we returned little rock was a skating rink... More 

Was this review helpful? Yes 1
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Yes!!!! indeed Mother Nature was not friendly to us. But with the guest being understanding we did make it thru all the ice and snow. Glad that spring is around the corner I am pleased to hear you made it home safe and that you enjoyed your stay. We look forward to your next stay with us. More 

Arkansas
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As the title of the review says, the value for this hotel is excellent. Just five minutes away from the airport, with a great park-and-fly rate. The staff here is always friendly and the rooms are very clean...beds are very comfortable. It's also quiet considering it is right next door to the airport. I would recommend this to anyone who... More 

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to respond to our survey. We appreciate the comments from our guest as we like to hear when we are doing things correct so that our guest will enjoy their stay. We hope to see you again in your future travels. More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 17, 2015

We always stay here when working near Little Rock. Best place to avoid the heavy traffic. Belinda was more than accommodating when I called with questions. She went the extra step and that made my day! Very comfortable, quite, clean place to stay. Highly recommend.

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Senior Contributor
29 reviews 29 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 8, 2015

I've stayed here many times. Great customer service. Shuttle service starts at 4am. Awesome!! They have bar service from 4 o'clock to 9 o'clock nightly and they have snacks to make your stay more enjoyable. They have the blueprints for the remodel and all the changes sound great. I'll be back in 3 months and hopefully they'll start soon. Say... More 

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to respond to our online suvrey. I am glad to hear that you enjoyed your stay. Feed back from our guest is important because it helps us know in what areas we are doing a great job and in the area that we need inprovement. Belinda said to say hello We will see you... More 

Heber Springs, United States
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 30, 2015

I stay in Little Rock overnight often. This is one of three of my favorite hotels because of bed quality. Most comfort inn and suites have nice beds. This one is exceptional! I am very picky about bed being pillowtop and comfortable pillows. This is my second favorite Little Rock hotel, thus getting very high praise because of bed quality.... More 

Was this review helpful? Yes 2
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Airport. I am glad to hear that you enjoyed your visit. My staff and I do take a lot of pride in the service and quality that our hotel provides. When we hear comments from our guest then we know... More 

Shelton, Washington
Top Contributor
116 reviews 116 reviews
18 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed January 6, 2015

We stayed here upon arrival at the Little Rock airport and the again on night before our departure. We thought the inn had a restaurant, but there was only a little room full of snack type foods to purchase. My brother-in-law had dropped us off, so without transportation our dinner consisted of snacks. The room was a bit run-down on... More 

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Longmont, Colorado
Top Contributor
97 reviews 97 reviews
38 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed December 16, 2014

Had a good stay at this hotel, close to the airport - you could walk but the shuttle they share with a parking garage works well. The staff was helpful, but often not at the front desk. My room was run down in the bathroom but the bed was great.

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

I am glad to hear that you enjoyed our pillow top mattress and I trust that you slept well. I do agree the bathrooms are small but they are clean. This is on our list of the updateds that we plan to do this year. Yes sometimes the front desk and other staff members have to mulit task. I do... More 

Houston, Texas, United States
Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 29, 2014

I found this property via a travel site for those traveling with their canine companions. Top rated by this audience. We found it to be a unique find in terms of friendliness, amenities, and ability to take our two dogs with us. This was a Thanksgiving trip to visit family out of state. It is not the newest property on... More 

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for your kind words about our hotel. I am glad to hear that you enjoyed your stay I agree we are not a 5 star hotel but it is a clean hotel and we do make our guest feel at home during their stay. Thank you for taking your time to respond our survey. We hope to see... More 

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