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Comfort Inn & Suites Airport

3.0 of 5
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4301 East Roosevelt Rd., Little Rock, AR 72206
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Comfort Inn & Suites Airport
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Ranked #31 of 61 Hotels in Little Rock
A recent review
3 of 5 stars reviewed 2 days ago
Kathy v Sacramento, California, United States
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147 reviews from our community

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    32
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sacramento, California, United States
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First, the desk staff was very helpful and friendly. The breakfast opened at 4 am which was great since we had a 6 am flight. The shuttle to the airport worked very well. However, our room had an area about a foot square of carpeting worn away on the inside of the door. The bath tub had a large chip... More 

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Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Harrison, Arkansas
1 review
4 of 5 stars Reviewed 2 weeks ago

everything in the room was great and ever thing was nice and clean, but the a/c unit filters were very dirty not much to complain about but that's what keeps them working properly. The location was in a good spot for are trip and it seem to be safe.

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, FLO... More 

Mena, Arkansas
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel worked with our group for a great group rate, was accommodating when we had late check in, and only charged 20.00 to park our car for a week while we went on vacation (airport is next to it). Melinda (I think that's her name) was very helpful. rooms are dated, so don't expect too much from them- but its... More 

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, FLO... More 

San Jose, California
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location for our needs. We got there late,and had to leave first thing in the morning so was very convenient. However, the room had a very strong cleaning chemical odor. The front desk staff was ok, not overly friendly.

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Dwight, Illinois
Top Contributor
86 reviews 86 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've stayed here numerous times. Beds are comfortable, hallways are quiet, no traffic noise outside, elevator is efficient, staff is EXCELLENT, shuttle starts at 4AM breakfast is plentiful. The place needs a freshen up. The walls are plaster knockdown this went out in the 70's just when it came in. Bathroom fixtures are out dated, shower heads are 5-1/2' (good... More 

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Huron, Ohio
Top Contributor
195 reviews 195 reviews
126 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed March 19, 2015

The service at check-in was quite poor as the desk clerk seemed annoyed that he had to take time away from his cell phone, get up, do his job and check me in. With a reservation in place, as i always do, this is usually a pretty easy task. The food, service and drinks at the little in-hotel bar was... More 

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Farmington, New Mexico
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 16, 2015 via mobile

We stopped here for a night during a road trip. Very conveniently located to the interstate. The front desk staff was ready with suggestions for dinner, made sure we had a packet of decaf for the room and got hot water for tea. Cookies in the lobby at night. Room was nice with plenty of pillows

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, FLO... More 

West Plains, Missouri
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 2, 2015

WE were already going to write a glowing review of this hotel because of the staff, accomodations and convenience. We stayed prior to our early departure to mexico with a park and fly. When we returned from Mexico we intended to pick up vehicle and drive back to Missouri that night. when we returned little rock was a skating rink... More 

Was this review helpful? Yes 1
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Yes!!!! indeed Mother Nature was not friendly to us. But with the guest being understanding we did make it thru all the ice and snow. Glad that spring is around the corner I am pleased to hear you made it home safe and that you enjoyed your stay. We look forward to your next stay with us. More 

Arkansas
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 23, 2015

As the title of the review says, the value for this hotel is excellent. Just five minutes away from the airport, with a great park-and-fly rate. The staff here is always friendly and the rooms are very clean...beds are very comfortable. It's also quiet considering it is right next door to the airport. I would recommend this to anyone who... More 

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to respond to our survey. We appreciate the comments from our guest as we like to hear when we are doing things correct so that our guest will enjoy their stay. We hope to see you again in your future travels. More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 17, 2015

We always stay here when working near Little Rock. Best place to avoid the heavy traffic. Belinda was more than accommodating when I called with questions. She went the extra step and that made my day! Very comfortable, quite, clean place to stay. Highly recommend.

Was this review helpful? Yes
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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