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Hampton Inn & Suites West Little Rock

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1301 South Shackleford Rd, Little Rock, AR 72211
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1 room 1 guest
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Hampton Inn & Suites West Little Rock
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290 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • All months
    (290)
  • Mar-May only
    (66)
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    (98)
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    (63)
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Texarkana, United States
5 of 5 stars Reviewed yesterday NEW

The staff members were amazing professionals. They made our stay so hassle free. This location is right in the middle of the action in West Little Rock. My wife was having a procedure done at Arkansas Heart Hospital and this hotel became our sanctuary. It was comfortable, clean and provided all of the services we needed for a one night... More 

Review collected in partnership with Hampton

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Montgomery, United States
5 of 5 stars Reviewed yesterday NEW

This was a very clean and comfortable place to stay in Little Rock, Arkansas. The service was excellent - the hotel staff was very helpful and friendly.We would definitely stay here again. Everything was fabulous!

Review collected in partnership with Hampton

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IN
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We recently stayed at this hotel on our trip home from Texas. We were greeted by a young man named Andre at the front desk. He was the epitome of good customer service. Our room was clean and the bed was very comfortable. I had no trouble connecting to the wifi. The only reason that I would give a 4... More 

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Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for your review and complementing Andre', our Guest Services Manager. It is a true pleasure working with Andre' and seeing his professionalism and fun "Hamptonality" spirit in action with our guests! He will be very pleased to see this review! I am so sorry we dropped the ball and the breakfast items were cold. I assure... More 

Spring, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Staff was very professional and accommodating during my stay. I stay in quite a few hotels and my stay at the Hampton Inn - Little Rock was very pleasant and relaxing. Will definitely return and recommend this hotel to others.

Review collected in partnership with Hampton

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Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Barbara E., Thank you so much for such a great review of my dedicated team members. I am very fortunate to a group of people that truly do want to make sure all of our guests have a positive experience! When I share this review with them, they will be so pleased! We look forward to having you back as... More 

EL Dorado, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for my daughter to take a test, little did we know the location was point on, we were less than 5 min from where she needed to be. The rooms were clean, the breakfast was great, the staff were very friendly, and the location was great. We would stay here again in the future.

Review collected in partnership with Hampton

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Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for posting your review and I am so pleased that you enjoyed your stay with us! I will definitely share this review with my "Hamptonality" Team! We look forward to serving you again the next time your travels bring you to Little Rock! At Your Service Sincerely, Jessica More 

West Little Rock, United States
1 review
4 of 5 stars Reviewed 1 week ago

This was a good, clean hotel. Staff was helpful but not intrusive. Internet worked well after getting logged in. Breakfast was tasty. Everything I need. The AC kept to room too cool for me. But was fine after I turned unit to OFF.

Review collected in partnership with Hampton

Was this review helpful? Yes
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for your kind review of our hotel. It was our absolute pleasure having you as our guest, and we look forward to having the opportunity to serve you again! The next time you come, please reach out to me before your arrival and I will make sure the HVAC temperature in your room is more comfortable... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

We arrived after about 11 hours of driving and were overall happy with the room and hotel in general. Everything was clean, staff was friendly and breakfast was very good. Our only complaints are that the room kind of stunk and the temperature control made the room either really warm and stuffy or freezing cold. We just couldn't find a... More 

Was this review helpful? Yes
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you for taking the time to post your review for us. I appreciate the complements on the cleanliness of your room, and the friendliness of my staff. I was sorry to see that the room smell failed to deliver in freshness! That is very unusual, and we will look into that issue and try to determine what has caused... More 

Dallas, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this Hampton Inn property on 3 different occasions recently and found it to be pretty impressive for the value. It's very clean, updated, and comfortable. The staff was very friendly and accommodating. Though this Hampton Inn is about a 15-minute drive from the trendy River Market area of Little Rock, it's in a great location if... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for sharing your kind review. It is always a pleasure for us to see return guests, and welcome them back! I am very fortunate to have a great team that truly want to make sure every single guest has an enjoyable stay and that our rooms are comfortable and clean for your enjoyment. We look forward... More 

Albuquerque, NM
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was great at this hotel. Very clean, great staff, smells new, large room. We got a 2 bed suite with a sofa bed for 5 adults and had a great amount of space. Breakfast was wonderful- the best on our trip with 2 Homewood suites, a Comfort Inn, and a small independent hotel. An easy commute to the airport.

Was this review helpful? Yes
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for your great review of our property! It was our true pleasure having you as our guests, and we look forward to serving you again when you are in Little Rock. We will continue to work hard to earn your trust and business. At Your Service Sincerely, Jessica More 

Amarillo, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed overnight as a stopping point midway. We normally rent two rooms since we are a party of seven, but my wife found the family room which was advertised as holding seven people for about the same price as two rooms. We found that the two "queen" beds were more princess sized, and there was a fold out bed... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for your feedback and I am so sorry that our suite accommodations and bed types were not explained more clearly when you booked this reservation. We do not at this point in time have any rooms with Queen size beds, they are actually full size beds. We will be getting Queen size beds the end of... More 

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