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Hampton Inn & Suites West Little Rock

2.5 of 5 1301 South Shackleford Rd, Little Rock, AR 72211
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Certificate of Excellence 2014
Hampton Inn & Suites West Little Rock
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Hampton Inn & Suites West Little Rock
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216 reviews from our community

Traveler rating
    119
    69
    15
    5
    8
See reviews for
74
45
21
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (38)
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    (49)
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Brandon, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

i encountered extremely friendly staff, very clean and attractive hotel. The room was excellent. There are many choices of resturants and shopping near by and close access to interstate and downtown. i will stay here on my next trip to Little Rock.

Review collected in partnership with Hampton

Was this review helpful? Yes
Joplin, MO, United States
1 review
5 of 5 stars Reviewed 1 week ago

I use this hotel regularly when travelling on business to Little Rock. Great location, great service, great breakfast. The room is always clean and staff is always friendly. I would definitely recommend it to any traveler... business or pleasure.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chad G, Manager at Hampton Inn & Suites West Little Rock, responded to this review

We appreciate your kind feedback of your experiences staying at our hotel. Your comments will help other travelers make a decision of where to stay while in Little Rock. As always, thank you for your loyalty, and we look forward to having the opportunity to serve you again in the near future! More 

Cincinnati, Ohio
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Andre at the front desk checked us in on the evening of 1/8/15 and was very professional, courteous, and helpful. I wish every hotel had an Andre! Thanks! The only negative aspect of the stay was that the top floor rooms were very hot/humid and the a/c didn't really work well. Overall it was a good stay, and Andre deserves... More 

Was this review helpful? Yes
Chad G, Manager at Hampton Inn & Suites West Little Rock, responded to this review

We appreciate your comments about our hotel and staff. We are very fortunate to have great team members, such as Andre, who truly care about our guests. I apologize for the upper floor rooms being unexpectedly humid. I hope you will choose to stay with us again the next time you are in Little Rock! More 

Houston, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

When I booked this hotel I was expecting a suite type room but the room was just regular. The hallway to my room had a strange smell which I guess came from the cleaning materials. The carpet in the room was discolored. The breakfast was very disappointing.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chad G, Manager at Hampton Inn & Suites West Little Rock, responded to this review

I appreciate you taking the time to write a review of your hotel. I apologize that the room type you were expecting was not what you actually received. I hope there was no confusion in the way you booked, for instance, an online source. I assure you, we do have true, two-room suites at our property. We are in the... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

This was true suite with door separating bedroom from seating area. Good selection for breakfast. Comfortable beds and quiet room. Only downside was TV in bedroom didn't work. Wanted to stay here on return trip but no space was available. We will definitely be back when we pass thru the area again. Lots of restaurants within a mile. Nice amenities... More 

Was this review helpful? Yes
Chad G, Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you for your review! We are honored to have received a high rating from you and appreciate your feedback. I apologize for the television in your room not working. I hope you reported it during your stay so that we could work to correct the issue. I'm sorry to hear that we didn't have rooms available the last time... More 

Little Rock, United States
1 review
5 of 5 stars Reviewed December 19, 2014

Loved the clean remotes and bedside charging station. Complimentary internet and breakfast were bonuses. Breakfast was also high quality. Staff was very friendly. Complimentary water upon arrival - overall great value.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Chad G, Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you for writing a review of your recent stay at our hotel. I am glad you had a great experience and enjoyed our amenities, including the complimentary hot breakfast. You are always welcome here and I hope you will consider staying with us again the next time you are in Little Rock! More 

Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2014 via mobile

we stayed one night at the Hampton Inn in December. The decorations were beautiful. The staff was very helpful. They had a table setup offering drinks for a small price. The breakfast is great. We always try to stay in a Hampton Inn when we travel.

Was this review helpful? Yes
Chad G, Manager at Hampton Inn & Suites West Little Rock, responded to this review

I am delighted to read about your positive experience you had while staying with us. We definitely appreciate you taking the time to write a review of our hotel for other travelers to consider. I hope you will choose to stay with us again here at the Hampton Inn & Suites of West Little Rock! More 

Little Rock, United States
1 review
3 of 5 stars Reviewed December 15, 2014

I was on a business trip that would only take one night of stay. The reservation was made with a credit card my company corporate office used. When I arrived to check in the the front desk stated they needed the card. After explaining several times the situation they still demanded a credit card to charge. It was after my... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Chad G, Manager at Hampton Inn & Suites West Little Rock, responded to this review

I am very sorry for the inconvenience you experienced at check-in with your company not having a credit card authorization form on file. We have security measures in place to prevent fraudulent use of credit cards. However, we would be happy to arrange having a permanent authorization form on file from your company to expedite your future check-in process. We... More 

Binghamton, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2014

We arrived late in the day after a difficult drive through bad weather. The staff greeted us warmly and offered us fresh water. Check in was quick and easy, the room was spacious, clean and comfortable, and breakfast was tasty and varied. The front lobby was beautifully decorated, especially the Christmas tree and working fireplace. We rarely submit comments on... More 

Was this review helpful? Yes 1
Chad G, Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you for your kind review of your recent stay at our property. I am very honored that you took the time to share with other travelers the positive experience you had while staying with us. Our team works very hard to make sure our guests are satisfied and our property is well taken care of. I hope we will... More 

Massachusetts
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 7, 2014

This is a beautifully-appointed and easy-to-find hotel. It is in a quiet location and couple of minutes drive from a cluster of restaurants (we had a great dinner at BJ's at Shackleford Crossing). The room was clean and big and the free breakfast good. The staff couldn't have been nicer.

Was this review helpful? Yes
Chad G, Manager at Hampton Inn & Suites West Little Rock, responded to this review

I am glad you enjoyed your experience at our hotel. As you discovered, our property is in a convenient location close to many restaurants and shopping. Thank you for writing a positive review for other travelers to consider when making their travel decisions. I hope you will choose to stay with us again the next time you are in our... More 

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Additional Information about Hampton Inn & Suites West Little Rock

Address: 1301 South Shackleford Rd, Little Rock, AR 72211
Phone Number:
Location: United States > Arkansas > Little Rock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites West Little Rock 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hampton Inn & Suites West Little Rock Hotel Little Rock
Hampton Inn And Suites West Little Rock
Hampton Inn Little Rock
Little Rock Hampton Inn
Hotel Style:
#8 Romantic Hotel in Little Rock
#8 Family Hotel in Little Rock
#9 Business Hotel in Little Rock

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