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SpringHill Suites Little Rock West

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306 Markham Center Drive, Little Rock, AR 72205 (Formerly SpringHill Suites Little Rock)
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SpringHill Suites Little Rock West
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SpringHill Suites Little Rock West
Review This Hotel

29 reviews from our community

Traveler rating
    11
    10
    4
    4
    0
See reviews for
12
7
2
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toledo, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 of 5 stars Reviewed February 8, 2015

Very disappointing experience. Hotel is under construction and work was continuing next to our room at 9 PM. Poor housekeeping, much of the room was dusty. Had very hard time controlling room temperature.

Was this review helpful? Yes
Springhill S, General Manager at SpringHill Suites Little Rock West, responded to this review

Dear Timothy, Thank you for taking the time to share your recent experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations; please accept my sincerest apologies. I want you to know that we are taking the appropriate measures to address the problems that occurred during your stay to prevent any future occurrence.... More 

Saint Louis, Missouri
Senior Contributor
27 reviews 27 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 28, 2015

stayed here for a soccer tournament. very quiet, could not hear any hall noise. clean comfortable with large rooms. friendly staff. would definitely stray there again. Liked the extra room a suite gave us at the regular room rate

Was this review helpful? Yes
Springhill S, General Manager at SpringHill Suites Little Rock West, responded to this review

Thank you for your wonderful review of our hotel. We take great pride in our clean and newly renovated rooms and fitness center. I'm very happy you enjoyed our accommodations. I will make sure I share your great comments with the rest of our staff. Thank you Juan M. General Manager More 

El Dorado, Arkansas
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 26, 2015

Good location, maybe hard to find. Renovated since we last stayed- love the walk-in glass shower instead of tub. EVERY hotel should have this. Hope you replace the wornout, noisy, SLOW elevator. Good staff- although I had to go back to the lobby and leave my wife in the hall when our key cards did not work the first time.... More 

Was this review helpful? Yes
Springhill S, General Manager at SpringHill Suites Little Rock West, responded to this review

Thank you for taking the time to share your recent experience with us. We are delighted to hear that you enjoyed our newly remodel rooms and new walk-in showers. We look forward to having you stay with us again soon. Thank you Juan M. General Manager More 

Cave Creek, Arizona
Contributor
17 reviews 17 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 22, 2015

I stayed at this hotel for work and it was fine for that. The wallpaper was peeling off the wall near the bathroom but other than that, it was fine. The complementary breakfast each morning was very nice. The staff was great and there are a couple of restaurants nearby. Free parking and WiFi Internet.

Was this review helpful? Yes
Springhill S, General Manager at SpringHill Suites Little Rock West, responded to this review

Thank you very much for staying with us and for sharing your feedback. We are glad to hear that you enjoy our Hot breakfast. I will make sure to share your great comments with the rest of our staff and we look forward to welcoming you again in the future. Sincerely, Juan M. General Manager More 

Tulsa, Oklahoma
Contributor
17 reviews 17 reviews
4 hotel reviews
4 of 5 stars Reviewed January 14, 2015

Stayed for a long weekend just after Christmas. Used bonus points for this stay. Absolutely no issues checking in or out. Nice room with a king bed and a sofa in the sitting area. Mini fridge included. There was some noise from renovation of the room directly above mine, but it stopped well before evening. The property is located in... More 

Was this review helpful? Yes
Springhill S, General Manager at SpringHill Suites Little Rock West, responded to this review

Thank you for your great review and for your business we look forward to your next visit and to be able to assist you. Thank you Juan M. More 

Gates Of The Arctic National Park and Preserve, Alaska
Contributor
19 reviews 19 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 11, 2015

We were happy with this one-night stay. Best breakfast we had on this trip - clean and plenty of fresh fruit. We let the staff working the breakfast know we were very happy with the service and presentation. Room was nice, although layout was strange - closet was in the corner at the foot of the bed in back part... More 

Was this review helpful? Yes
Springhill S, General Manager at SpringHill Suites Little Rock West, responded to this review

We are glad to read that you enjoyed our great breakfast at the Springhill Suites Little Rock. Thank you for your great review and for your business we look forward to your next visit and to be able to assist you. Thank you Juan M. General Manager More 

Santa Fe NM
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2015

Very affordable rooms that were very clean. Since they're suites they have nice extra space with the kitchenette as a bonus. It's very close to Whole Foods, which happens to be quite good in Little Rock. An added bonus was the included breakfast. They had fresh spinach on offer. Rare to find fresh veggies at something like that but so... More 

Was this review helpful? Yes
Springhill S, General Manager at SpringHill Suites Little Rock West, responded to this review

Thank you for your great comments. we are delighted to read that you enjoy our clean rooms and hot breakfast. Thank you again for your feedback and we hope to see you soon. Juan M, General Manager More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 31, 2014 via mobile

We stayed here after trying about six other hotels in the area that had no vacancies for the type of room we were looking for - a two bed suite. SpringHill had a room at a great rate - $80/night. Bed and pillows were comfortable. Clean room but needed updating. It was a suite but there's no separation between bedroom... More 

Was this review helpful? Yes
Springhill S, General Manager at SpringHill Suites Little Rock West, responded to this review

Dear Rodney M, Thank you for taking the time to share your thoughts. The best way for us to improve our hotel is to read honest and accurate guest comments. We are happy to read that you found our beds and pillows comfortable. Again, Thank you for your feedback and We hope to have the honor of serving you again... More 

Conway, Arkansas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2014

Love this hotel!! Nice property, great sized rooms, and the furniture is in great taste! The front desk clerk was nice and helpful. It is very comfortable with a family or even with as a couple. Breakfast was well stocked and tasty. Nice place!

Was this review helpful? Yes
Springhill S, General Manager at SpringHill Suites Little Rock West, responded to this review

Dear Shae 9, Thank you for taking the time to share your experience at the SpringHill Suites Little Rock West. We appreciate your feedback and are delighted to hear that you like our furniture and our Hot breakfast . Thank you again for your feedback and we hope you choose to stay with us whenever your travels bring you back... More 

Wilson, North Carolina
1 review
5 of 5 stars Reviewed December 18, 2014

I was in the Little Rock area and found this hotel online. It was new and priced right so we stayed here. The front desk personnel was friendly and very helpful. I bought a few beers and relaxed in the large, comfortable room. This is one of the nicest hotels in entire Little Rock.

Was this review helpful? Yes
Springhill S, General Manager at SpringHill Suites Little Rock West, responded to this review

Dear Terri, Thank you for sharing your experience at the Springhill Suites Little Rock West, We are delighted to hear that you had a great stay and that you enjoy the convenience of our Market where you were able to purchase beer and relax in our newly remodel rooms. Thank you again for your time and come visit us again... More 

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