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All 56 Little Rock hotels

Crowne Plaza Little Rock

3.5 of 5 Hotel   |   201 South Shackelford Road, Little Rock, AR 72211
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80%
Ranked #10 of 56 hotels in Little Rock
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Derrick T Atlanta, Georgia
  • Overview
  • Reviews (245)
  • Photos (41)
  • Amenities
  • Room tips (60)
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245 people have reviewed this hotel

Traveler rating
    123
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    12
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100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

So I recently brought a group to this hotel. From the moment we arrived I was more than impressed. I had called ahead and talked to Dave and to Dennis about a traveler with me who was turning 84 that week. When she got to her room she found a "Happy Birthday" sign as well as a fruit and cheese... More

Was this review helpful? Yes 3
Jamie R, Manager at Crowne Plaza Little Rock, responded to this review

WOW, We can't thank you enough for your feedback! I am so proud of our staff, David Dennis and Eric! We honestly have the best at the Crowne Plaza. We love going that extra mile to meet our guest needs and expectations. We appreciate the opportunity to serve such a wonderful group. We can't wait for the opportunity again! More

Lindale, Texas
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed 2 nights for business and the service was outstanding! The meeting rooms were great sand everything I needed was provided with courtesy and promptness. The food was great in the restaurant as well!!!

Was this review helpful? Yes 1
Jamie R, Manager at Crowne Plaza Little Rock, responded to this review

Thank you so much for the 5 stars! We love hearing from our guest. I am glad to know that you took the chance to enjoy our wonderful restaurant well you stayed with us. Thank you for taking the time to tell us about your stay! Come stay with us again soon. More

Owasso, OK
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just stayed the night at the Crowne Plaza Little Rock. I would give it a 4.5. Hotel was clean and quiet. Breakfast buffet was really good. We got it free because we stayed in the suite , but I believe it cost $10/person, kids 6 and under eat free. Well worth it. The suite was spacious enough for our family... More

Was this review helpful? Yes
Jamie R, Manager at Crowne Plaza Little Rock, responded to this review

Thank you for telling us about your stay. It's Great to hear that you chose to stay with us while you were in Little Rock. Please be our guest again soon. More

winston salem
Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

They say it takes a liitle adverse condition to show what a REAL Hotel is made of. This location lost most of it's AC. They eventually moved me to another room, but it was not proactive, Rooms were nice, Breakfast was good and people were friendly, especially Michael and Marlowe. PF CHANGS almost on the property.

Was this review helpful? Yes
Jamie R, Manager at Crowne Plaza Little Rock, responded to this review

Thank you for the 4 stars! Please accept our apologies for the inconvenience you experienced with the a/c being out. We appreciate your patience with us during that time. I am please that Michael and Marlowe was able to offset this displeasure with great service. We appreciate you taking the time to share your comments with us. We hope to... More

Clay Center, Kansas
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent room on 3rd floor. Room was very clean. Beds were wonderful. Check-in process easy and fast. Good access to downtown and surrounding area. Road construction in the area, but it does not affect your ability to get around.

Was this review helpful? Yes
Jamie R, Manager at Crowne Plaza Little Rock, responded to this review

Thank you for the 5 stars! We are so happy that you enjoyed your stay with us. We look forward to seeing you the next time you are in Little Rock. More

Fayetteville, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 19, 2014

My grandson and I were in Little Rock for a Southern USTA tennis tournament. The central hotel for the event was the Plaza. Our experience was very good. We are going back next year and hope to stay there. They don't have many rooms with refrigerators and microwaves. We requested early, but some people complained and actually switched hotels.

Was this review helpful? Yes
Eleanor D, Front Office Manager at Crowne Plaza Little Rock, responded to this review

Thank you very much for the 4 stars! We loved having all of the young tennis players in the hotel. What a great event! I am glad to hear that you enjoyed your stay. We look forward to seeing you again next year! More

Carlisle, Arkansas
1 review
5 of 5 stars Reviewed June 13, 2014

I've stayed at the Crowne Plaza in LR twice now as a weekend 'stay-cation'. My husband and I stayed for our anniversary; we booked a suite with a jacuzzi. Initially one of our television remotes didn't work; the front desk was quick to send someone to correct that minor issue. The staff had chilled champagne, 2 champagne flutes with chilled... More

Was this review helpful? Yes
Eleanor D, Front Office Manager at Crowne Plaza Little Rock, responded to this review

Thank you so much for the kind review! We are honored to have been part of your special celebration. Please come back and celebrate at the Crowne Plaza Little Rock again next year! More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2014

I was a distressed traveler needing a hotel room. I went through hotels.com to book my room. The website was trying to book my room as I was standing at the front desk. This took 30-45 minutes. I had found out there was only one room available. Dennis and Dave were working the front desk and was holding the room... More

Was this review helpful? Yes 2
Jamie R, Manager at Crowne Plaza Little Rock, responded to this review

Thank you for the 5 stars! It's Great to hear that you enjoyed your stay with us. We are so glad that Dennis and David were able to help you get an available room. Once again thank you for taking the time to share your stay with us. We love having you as our guest and look forward to seeing... More

2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 28, 2014

My boyfriend and I came to this hotel on a road trip from Texas to Indiana, and as a surprise for his Birthday I purchased the date night package, which came with a bottle of champagne, chocolates, 15% off dinner, and free breakfast for $50. I called a few days before our trip to check on a couple things and... More

Was this review helpful? Yes 7
Jamie R, Manager at Crowne Plaza Little Rock, responded to this review

Thank you for the 4 stars! Please accept our apologies for issues you encountered surrounding the bathroom. We appreciate your feedback that let's us know where we can improve. We are delighted to know that you were satisfied with your stay with us. We would love to have you as our guest again!!! More

Conway, Arkansas
Top Contributor
202 reviews 202 reviews
97 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed May 24, 2014

First I want to thank David at front desk. My father was in VA hospital and we need a place to stay, called at last minute and David was so nice to help us reserve. He is exactly the employee that everyone hopes to employ. So nice and caring. He checked us in and made sure we knew of all... More

Was this review helpful? Yes 6
Jamie R, Manager at Crowne Plaza Little Rock, responded to this review

Thank you so much for the 5 stars! Its great to hear that you enjoyed your stay with us. I am glad to hear that David took such good care of you during your stay! Please come be our guest again! More

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Additional Information about Crowne Plaza Little Rock

Address: 201 South Shackelford Road, Little Rock, AR 72211
Phone Number:
Location: United States > Arkansas > Little Rock
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Little Rock 3.5*
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Also Known As:
Crowne Plaza Little Rock Hotel Little Rock
Little Rock Crowne Plaza

41 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Business Hotel in Little Rock #8 Romantic Hotel in Little Rock #10 Family Hotel in Little Rock
Hotel Class
Official Description (provided by the hotel)
Come to The Place to Meet for business or leisure travelers at Crowne Plaza Hotel, Little Rock, located off Interstate 630 in a flourishing business community in Little Rock. Think of us as your personal retreat offering the finest customer service. Shop at quaint stores and sample delicious dining all within walking distance of the hotel. Browse through the contemporary shops at The Promenade at Chenal. Stay at our hotel furnished with contemporary decor in each of the 244 guest rooms, 11 suites, and an executive club level floor. FREE parking, Free Internet. Enjoy our luxurious bedding, pillow top mattresses, 32 inch LCD flat screen TVs, and CD players with MP3 plugs. Take a coffee break at Latte Da Coffee Bar featuring Starbucks Coffee before heading to our indoor /outdoor heated pool. Take advantage of our business center and stay fit in our exercise room. Explore all this capital city has to offer during your stay at Crowne Plaza Hotel, Little Rock. ... more   less 
Number of rooms
244

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