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Crowne Plaza Little Rock

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201 South Shackelford Road, Little Rock, AR 72211
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1 room 1 guest
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Crowne Plaza Little Rock
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316 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

From the moment I walked in I was treated so nice, the lady at helped me with upgrading my room then helped me with direction to get to place, the room was very comfortable and cozy. Will definitely be back next time.

Was this review helpful? Yes
Olivia K, Manager at Crowne Plaza Little Rock, responded to this review

Thank you so much for the 5 star review! We are so happy to hear that our staff was able to make your stay so enjoyable! We look forward to seeing you again soon! More 

Little Rock, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great Hotel, They are very clean and the breakfast was hot and great. Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.

Was this review helpful? Yes
Olivia K, Manager at Crowne Plaza Little Rock, responded to this review

Thank you for your 5 star review! We have a great team here at the Crowne Plaza, and we are so happy to hear that they were able to make your stay so enjoyable! More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband and I came over from another hotel which was horrible to come stay with your hotel to be greeted by a wonderful young lady who helped us out tremendously. LaDonnie was very helpful and accommodating. She made us feel welcomed as well as the helpful young man with the Orange hair. He went to show us the room... More 

Was this review helpful? Yes
Olivia K, Manager at Crowne Plaza Little Rock, responded to this review

Thank you so much for the excellent review! We are so happy to hear that our staff was able to be so accommodating, and that they were able to provide you with the service that you deserve! We look forward to seeing you again soon! More 

Florence, Alabama
Level Contributor
136 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Appreciate being treated like royalty. Excellent rooms. Clean facilities. Scrumptious breakfast bar. Competent staff. Cookie delivery to room upon checkin as a spire elite guest along w bottled water in the room. This was a great experience and will definitely return next trip to Little Rock.

Was this review helpful? Yes
Olivia K, Manager at Crowne Plaza Little Rock, responded to this review

Wow! Thank you so much for the excellent review! We are so happy to hear that you had such a wonderful stay with us at the Crowne Plaza! We have a great staff here, and we are so glad they made your stay so enjoyable! We look forward to seeing you again soon! More 

Missouri USA
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My DH finally found his shower nirvana here at the Crowne Plaza. I almost didn't get him to leave. I also loved this hotel except the wifi did not work in our room most of the time. Two out of three times I called the front desk, I was told it was my computer's fault because "that room should have... More 

Was this review helpful? Yes
Olivia K, Manager at Crowne Plaza Little Rock, responded to this review

Thank you for 4 star review! We are happy to hear that you had such an enjoyable stay with us! We appreciate you giving us your feedback about your stay, and will use it to improve our services! More 

DFW
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for one night while passing through Little Rock. It was an OK stay. Check in was pleasant as the employees on duty were quick and efficient. Room was nice although had some problems with the AC as in two hours it wouldn't go below 77 degrees. Maintenance was called and fixed it while I went across the parking lot... More 

Was this review helpful? Yes
Olivia K, Manager at Crowne Plaza Little Rock, responded to this review

Thank you so much for giving us your feedback. We are always looking for ways that we can improve our guests stay so we can use that knowledge to improve in any way we can in the future. We are glad to hear that you had a comfortable stay while here with us at the Crowne Plaza. We look forward... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Customer service was great, This was my first time at Crowne Plaza. The Guest Service Representative Michael was very nice. I saw how he helper other customers he treated them all the same with professional and with a smile.

Was this review helpful? Yes
Olivia K, Manager at Crowne Plaza Little Rock, responded to this review

Thank you for the 4 star review! We are so glad that you enjoyed yourself while staying with us at the Crowne Plaza! We have a great team here, and we are happy to hear that our staff could meet all your needs during your stay! We look forward to seeing you again soon! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

VIP level requires valid Room key card to access 5th floor in elevator. We used reward points for this stay :). We had a King base suite. This was a last minute booking. Pillowtop bed with premium bedding. There was a couch near the window. HDTV CATV WIFI. They have a Cafe 201 restaurant serves : Breakfast, lunch, dinner Off... More 

Was this review helpful? Yes
Olivia K, Manager at Crowne Plaza Little Rock, responded to this review

Thank you so much for the 5 star review! We are so happy to hear that we were able to provide the right accommodations to make your stay so enjoyable! We hope to see you again soon! More 

Little Rock, Arkansas
1 review
4 of 5 stars Reviewed 4 weeks ago

Because a family member was in town for medical visits, I reserved a handicap-accessible room so she could rest and recover in peace, quiet, and safety. Manager Dennis Valentino made sure we were settled in comfortably and assured us of a 4AM wake up call for the early trip to the hospital. The grab bars and walk-in shower were much... More 

Was this review helpful? Yes
Olivia K, Manager at Crowne Plaza Little Rock, responded to this review

Thank you thank you so much for the wonderful review! Your encouraging and kind words are why we love doing what we do! We are so happy that you and your loved one were able to have a comfortable stay, and that we were able to meet all of your needs/expectations! We look forward to seeing you again very soon! More 

Little Rock, Arkansas
1 review
5 of 5 stars Reviewed 4 weeks ago

I'm staying in this hotel right now for the play "The Passenger" by TBR Ministries and it's amazing. The breakfast is excellent and will start you on your way. Michael at the front desk is off the chain (Love him). When we first checked in he met us with a smile and was willing to help. Michael is to so... More 

Was this review helpful? Yes
Olivia K, Manager at Crowne Plaza Little Rock, responded to this review

Wow!! Thank you so much for the exceptional 5 star review! We are overjoyed to hear that you enjoyed yourself so much while staying with us at the Crowne Plaza! The fact that our wonderful staff could make you feel you were at your "home away from home" is one of the best compliments that we could ever receive! We... More 

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