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TownePlace Suites Little Rock West

2.5 of 5
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12 Crossings Court, I-430 & Shackleford Rd - Exit 5, Little Rock, AR 72205
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1 room 1 guest
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TownePlace Suites Little Rock West
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134 Reviews from our TripAdvisor Community

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Traveler rating
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    39
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Chattanooga, Tennessee
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel itself is very nice and in a very convenient location. Everything was very clean and orderly in the room. My only complaint was the friendliness of the man who was working the front desk when we arrived. He looked up at us, didnt smile or say a word, then looked back down to continue his work. We stood... More 

Was this review helpful? Yes
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

We are very pleased to hear your stay with us was wonderful. Our staff is usually very friendly and do everything they can to ensure each of our guests have an amazing stay. We hope to see you again very soon the next time you are in the area. Thanks, Jonathan Wittenberg General Manager More 

Atkins
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed here a few times while visiting loved ones in Little Rock and I am never disappointed. I always feel special upon arrival and thoroughly enjoy my clean, comfortable, and stylish guestroom. Thank you Brock and Durinda for recommending Newks Restaurant!

Was this review helpful? Yes
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

We appreciate the wonderful review you have given our hotel. We take great pride in providing ensuring each of our guests are taken care of and experience the best customer service we can. Thanks for staying with us and we look forward to seeing you again soon. Thanks, Jonathan Wittenberg General Manager More 

Adelaide, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked this a couple days ago,arrived to the area all new Hotels,ours had a kitchenette on the 4th floor.No view,well yes trees,built up wooded area but hey when winding down who wants to sit at the window?.Pool,great breakfast,stayed 3 days.King Size bed us Aussies love the King Size bed.Wal Mart just up the road so can buy and cook your... More 

Was this review helpful? Yes
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

Thanks for the wonderful review about your recent stay at our property. Our staff does everything they can to ensure every one of our guests have a perfect stay. We hope to see you again soon next time you are in the area. Thanks, Jonathan Wittenberg General Manager More 

Marion, Arkansas
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 29, 2015

Stayed at this hotel this past weekend, for and all girls retreat, I must say this is one of the most cleanest hotels I have ever stayed in. We got the 2 bedroom suite, that was very spacious and comfortable. The breakfast was amazing, and the staff was super friendly! Would stay here again, in a heartbeat!

Was this review helpful? Yes
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

We are very happy you had a wonderful stay. Our staff does whatever we can to ensure each of our guests have a stay that exceeds your expectations. We hope to see you again very soon. Thanks, Jonathan Wittenberg General Manager More 

South Florida, Florida
Level Contributor
492 reviews
186 hotel reviews
common_n_hotel_reviews_1bd8 374 helpful votes
4 of 5 stars Reviewed July 15, 2015

My stay here got off to a rocky start, but, the nice girl at the front desk fixed it and moved us to a different room. I don’t usually move rooms; I will just live with a minor issue. But, my first room had several issues. 1) toilet seat was missing a screw and was wobbly; 2) the room was... More 

Was this review helpful? Yes
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

We are very happy that you had an overall wonderful stay during your recent trip to Little Rock. My sincere apologies on your experience with the first room you had checked in to. I can assure you our staff does everything we can to make things right when something like this happens. We look forward to you staying with us... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 9, 2015

Stayed at the TownePlace Suites in Little Rock while in town for a soccer tournament. Our room was extremely spacious and clean and the property was very convenient to hundreds of restaurants as well as downtown Little Rock. The staff was SUPERB and was extremely accommodating! Would highly recommend!

Was this review helpful? Yes
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

We are very pleased to hear your recent experience was a wonderful one. We look forward to having you stay with us again next time you are visiting the Little Rock area. Thanks, Jonathan Wittenberg General Manager More 

Dallas, Texas
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 7, 2015

We stayed one night on our way to New York. Friendly staff, clean rooms, decent hotel breakfast buffet. Could have just been the full moon that night, but there were some shady characters sitting in cars in the parking lot, late at night. Three different times, I went down to get something out of the car and each time there... More 

Was this review helpful? Yes
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

We appreciate you taking the time to post a review regarding our hotel. Our associates take great pride in the service they provide for our guests. We take the extra time to ensure our guests have their concerns and requests taken care of. Thank you so much for bringing the problem you experienced with the suspicious individuals in our parking... More 

Germantown, Tennessee
Level Contributor
281 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed June 26, 2015

Spent three nights at this hotel while in town for a soccer tournament. Check in was fast and efficient. Room had one king bed and a pull out couch. The room would have been comfortable for two people. When the pull out couch was open it touched the bed and there was no way to walk between them. The first... More 

Was this review helpful? Yes
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

We appreciate the wonderful review you have posted regarding TownePlace Suites Little Rock. Our staff takes great pride in ensuring our guests feel at home while staying with us. We do have room types that have two beds which include our Double Queen and two bedroom suite. These rooms will provide the extra beds and space you may be needing.... More 

Level Contributor
80 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 24, 2015

We stayed 4 nights for a soccer tournament. The rooms are a bit small, but they clean and have a kitchen with fridge, sink and counter. Staff was accommodating and professional - I wouldn't hesitate to stay again. Price was very reasonable. Plenty of retail within walking distance.

Was this review helpful? Yes
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

Thanks for taking the time to write a review of our hotel. We hope to have you stay with us again very soon. Next time you have the opportunity to stay with us, please ask about our suite upgrades which could include our two bedroom suite that offer considerably more space for the family. Thanks, Jonathan Wittenberg General Manager More 

Berthoud
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 22, 2015

Check in was a breeze. The parking lot is nice, large and well lit. The lobby is nice and spacious and a nice place to gather. The rooms are nice & spacious as well. The amenities are nice...Fridge & freezer, desk, sofa, etc. The bed was very comfortable and the rooms are fairly quiet. The breakfast buffet is a different... More 

Was this review helpful? Yes 1
Jonathan W, General Manager at TownePlace Suites Little Rock West, responded to this review

We appreciate your good feedback regarding your recent stay with us. I'm very happy you enjoyed your stay. My apologies on the service you experienced during breakfast. I can assure you this is not typical for our hotel. I'm sure this instance was due to the large group in house eating breakfast around the same time. This issue has been... More 

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