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All 59 Little Rock hotels

TownePlace Suites Little Rock West

2.5 of 5 Hotel   |   12 Crossings Court, I-430 & Shackleford Rd - Exit 5, Little Rock, AR 72205
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TownePlace Suites Little Rock West
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Ranked #22 of 59 Hotels in Little Rock
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111 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Russellville, Arkansas
Top Contributor
52 reviews 52 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 28, 2014

I stay at lots of Marriotts across the country, and while the room was super nice, the hotel has some customer service issues that will make me think twice before booking there again. I arrived there in the middle of a few grueling days of a business trip. When I got there, I asked for a room AWAY from the... More 

Was this review helpful? Yes 2
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed August 12, 2014

This hotel is in a newer part of Little Rock. It is right next to shopping and restaurants. Very comfortable room! Breakfast was wonderful! Real plates, silverware, coffee cups, and glasses! Full hot breakfast: scrambled eggs, sausage, bicuits, waffles. Also to choose from was cereal, toast, bagels, muffins, yogurt. This is an excellent property. All staff very helpful and friendly.... More 

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Fairdale, Kentucky
1 review
4 of 5 stars Reviewed August 4, 2014 via mobile

We had a great room! But most of all we had 5 star service!! Jara was so helpful she printed out directions to everywhere we wanted to go, A GREAT BIG THANK YOU JARA from the KENTUCKY GIRLS see u next year

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Manila, Philippines
13 reviews 13 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 27, 2014 via mobile

I checked at 3 am on July 26, 2014. First impression of the lobby was that it felt and smelled clean. Clarence, the night front desk man, was very accommodating, especially with regard to my reservation, which had to be tweaked a little. Having driven all day, I appreciated any help given. The room was awesome. In the kitchen was... More 

Was this review helpful? Yes 2
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 18, 2014

Points from our stay - The Room: - It is humid in little rock (and it was raining while we were there part of the time). The room was a touch musty smelling/feeling. It was right on the verge of being related to the weather and there not being much the hotel could do about it. - Space. Or lack... More 

Was this review helpful? Yes 1
Texarkana, Arkansas
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 1, 2014

Stay was ok. Not what I expected though. It was conveniently located by restaurants and shopping centers in West Little Rock. However, they gave me the wrong room at first, had to get that corrected. Then breakfast tasted horrible. Tasted extremely fake. Couldn't believe it was a Marriott breakfast!

Was this review helpful? Yes 1
Woodbury, Minnesota, United States
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 24, 2014

I was happy with this place the moment we arrived. We traveled for 17 hours to get here. My husband was going to have surgery at UAMS and we were very weary after the long trip. When we walked in the very friendly night clerk greeted us and after asking about the reason for our stay, he changed our reservation... More 

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Murfreesboro, Tennessee, United States
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 17, 2014

I have stayed in 3 other hotels in the vicinity (Embassy Suites, Holiday Inn and Comfort Suites) along with TownPlace Suites and I have just rebooked TownPlace Suites for my next business trip. It is right off the interstate and super easy to get to. A big plus is that they provide a fully stocked kitchen including a range top... More 

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Denver, Colorado
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 26, 2013

I stayed in the TPS in early December. I've written a review on this hotel before, but I had to write again to cite the terrible drop off in customer service. When I checked it, the two attendants were out smoking in front of the building. When they came in, after I had been standing at the desk for about... More 

Was this review helpful? Yes 1
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 11, 2013

Good location to UAMS. Rooms are clean and new with efficiency kitchen. I am not a fan of Walmart, but there is one within walking distance that made filling prescriptions and getting medical supplies easy. Jason, the front desk supervisor was very friendly and helpful.

Was this review helpful? Yes 2
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Additional Information about TownePlace Suites Little Rock West

Address: 12 Crossings Court, I-430 & Shackleford Rd - Exit 5, Little Rock, AR 72205
Location: United States > Arkansas > Little Rock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Little Rock West 2.5*
Number of rooms: 92
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Also Known As:
Towneplace Suites Little Rock West Hotel Little Rock
Hotel Style:
#20 Business Hotel in Little Rock

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