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All 56 Little Rock hotels

TownePlace Suites Little Rock West

2.5 of 5 Hotel   |   12 Crossings Court, I-430 & Shackleford Rd - Exit 5, Little Rock, AR 72205
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78%
Ranked #19 of 56 hotels in Little Rock
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed March 1, 2014
Corey012 Texarkana, Arkansas
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106 people have reviewed this hotel

Traveler rating
    55
    28
    10
    8
    5
See reviews for
36
16
6
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Texarkana, Arkansas
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2014

Stay was ok. Not what I expected though. It was conveniently located by restaurants and shopping centers in West Little Rock. However, they gave me the wrong room at first, had to get that corrected. Then breakfast tasted horrible. Tasted extremely fake. Couldn't believe it was a Marriott breakfast!

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Woodbury, Minnesota, United States
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 24, 2014

I was happy with this place the moment we arrived. We traveled for 17 hours to get here. My husband was going to have surgery at UAMS and we were very weary after the long trip. When we walked in the very friendly night clerk greeted us and after asking about the reason for our stay, he changed our reservation... More

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Murfreesboro, Tennessee, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 17, 2014

I have stayed in 3 other hotels in the vicinity (Embassy Suites, Holiday Inn and Comfort Suites) along with TownPlace Suites and I have just rebooked TownPlace Suites for my next business trip. It is right off the interstate and super easy to get to. A big plus is that they provide a fully stocked kitchen including a range top... More

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Denver, Colorado
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 26, 2013

I stayed in the TPS in early December. I've written a review on this hotel before, but I had to write again to cite the terrible drop off in customer service. When I checked it, the two attendants were out smoking in front of the building. When they came in, after I had been standing at the desk for about... More

Was this review helpful? Yes 1
monkton
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 11, 2013

Good location to UAMS. Rooms are clean and new with efficiency kitchen. I am not a fan of Walmart, but there is one within walking distance that made filling prescriptions and getting medical supplies easy. Jason, the front desk supervisor was very friendly and helpful.

Was this review helpful? Yes 2
monkton
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 11, 2013

Close to the hospital with clean efficiencies. Staff is friendly and helpful. Jason, the front desk supervisor was very personable. The tv cable service did not allow for purchasing of movies and this was unfortunate, but my only complaint. Very close to a Walmart (walking distance) which was helpful for medical supplies and prescriptions.

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Richmond, Kentucky, United States
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 21, 2013

Our sons and their families live in Texas and we live in Kentucky so we often make the trip back and forth and like to find good hotels on the route to spend the night to break up the trip. This was probably our third stop at the Townplace Suites and each one has been enjoyable. The hotel is new... More

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Lake Village, Arkansas
1 review
5 of 5 stars Reviewed October 20, 2013

This hotel was recommended by a friend, and I was so grateful that I took them up on it. We were there for the Komen Breast Cancer Race in Oct, 2013. The room had everything we needed and some. The bed was very comfortable, and the staff was very courteous and friendly. Our Komen team already knows where we will... More

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Dallas, Texas
Top Contributor
1,401 reviews 1,401 reviews
148 hotel reviews
563 helpful votes 563 helpful votes
3 of 5 stars Reviewed October 1, 2013

We have stayed at this location before and for some reason we thought it would be OK for another stay. The hotel is located at the back side of a shopping center thus there are restaurants and shopping close by. It was raining hard when we arrived and there is no canopy or other cover at the entrance. Very strange... More

Was this review helpful? Yes 1
Murfreesboro, Tennessee
Top Contributor
76 reviews 76 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed September 14, 2013

I travel for business a lot. I've stayed over 1300 nights at Marriott hotels. Occasionally when I travel with family, I ask for a bump to a larger room for the kids. Marriott's are always good about helping out, except for this one. Now on two separate trips the front desk has told me things that aren't true. Just be... More

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Stephanie F, Director of Sales at TownePlace Suites Little Rock West, responded to this review

DerringW33, thank you for taking the time to post this. Our property, like all Marriott properties, will happily upgrade guests if the room is available. Please contact me immediately at 501/225-6700 or Stephanie.Ferguson@TransInns.com so that I may better understand what happened during your stay and take appropriate actions at our property. Thank you, Stephanie Ferguson Director of Sales More

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Additional Information about TownePlace Suites Little Rock West

Also Known As:
Towneplace Suites Little Rock West Hotel Little Rock
Towneplace Suites Little Rock West Hotel
Address: 12 Crossings Court, I-430 & Shackleford Rd - Exit 5, Little Rock, AR 72205
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Little Rock
#16 Business Hotel in Little Rock
#16 Family Hotel in Little Rock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Little Rock West 2.5*
Official Description (provided by the hotel):
Located at Shackleford Crossings in West Little Rock is the TownePlace Suites by MarriottOur hotel is designed and equipped for our guest to travel without leaving home, with amenities such as: - Full-Kitchens in every room- Conventional oven in our one and two bedroom suites- 32" flat panel TV's with HBO- Complimentary wired and wireless internet- Wake up to a deluxe complimentary breakfast, served every morning, with items such as eggs, bacon, sausage and Belgium waffles. Several healthy options are also available- Join us during our managers' receptions held Monday thru Thursday from 5:30pm until 6:30pm and enjoy many food options in our buffet- Stay in shape and up to date with built-in TV's on each piece of cardio equipment in our fitness center. Complimentary headphones are available. Treadmills, elliptical machine and free weights are just a guest key away- Take a dip in our pool or fire up the grill and relax on our patio. ... more   less 
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