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Embassy Suites by Hilton Hotel Little Rock

3.5 of 5
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11301 Financial Centre Parkway, Little Rock, AR 72211
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Embassy Suites by Hilton Hotel Little Rock
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535 Reviews from our TripAdvisor Community

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    200
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    108
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (151)
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Newcastle, New South Wales, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The service was great, kids loved the pool and amazing breakfast with lots of variety for fussy kiss. Really appreciated the beautiful garden interior, felt very relaxing for the start of a holiday. Wifi was a bit patchy but otherwise a great stay.

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Missouri, United States
5 of 5 stars Reviewed 2 days ago NEW

Clean facility. Boutiful breakfast. Safe Secure Area....lots of shopping nearby. Wi-fi issues was the only drawback. Recommend as one of the better hotels in the area. Ive stayed at several and even though there are newer ones, I still stay here.

Review collected in partnership with Embassy Suites Hotels

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Level Contributor
120 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a typical Embassy Suites property. The layout is standard Embassy which is approximately 8 floors of two room suites laid out in a rectangle with the middle open to serve as an atrium. This hotel is located in a business traveller friendly area with good food options and a FedEx Office nearby. The staff here are great and... More 

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Riley, Indiana
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Could use some updated furnishings in the rooms. Some of the furniture appears beat and worn. Thank goodness there is a door between the living area and the bedrooms as you can hear everything going on in the atrium of the hotel thru the door -seems to be paper thin. Breakfast is plentiful and some cooked to order items. Nice... More 

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Pennsylvania
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Arriving was a challenge, we stopped for gas and a few items for the room at a nearby gas station and convenience store and immediately realized we were not in the best area. We were approached by panhandlers twice while getting our gas. We mentioned it in the store and they had no concern whatsoever. Check-in was a strange experience... More 

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StephanieG542, General Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Steve F, I am sorry that your most recent stay with us was below standard. We strive to make each guests stay excellent. have spoken with our breakfast staff about their level of service and been assured the issue was handled. It is my sincerest hope that you will consider staying with us again in the future. Safe Travels... More 

Little Rock, Arkansas, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I made a reservation for my nieces to stay Friday and Saturday night for a family party, guaranteeing the room with a credit card. They arrived late and so Embassy cancelled the reservation because they arrived late even thought I had guaranteed both nights with my card, told them they would be arriving late and then Embassy upped the room... More 

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StephanieG542, General Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Patricia Q, I am very sorry to hear that you had complications during your stay. I have spoken with our front office staff about phone etiquette and been assured that future situations will be handled in a professional manner. I did have a hard time tracking down any specifics of your stay and would like to make an effort... More 

Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 1 week ago

Front check-in to the cooked to order breakfast, to the pool room, there wasn't a single employee that stated in one form or another if there was anything they could do for me and my family. Awesome! The two room suite, was very large and comfortable. The ONLY issue we had was with the key card lock on the door.... More 

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Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

From check in to leaving, the staff here was great. Thermostat is not digital, and seemed I never got the right temp. Either too cold, or a fraction of an inch higher room gets muggy. No NFL network, no golf channel, and very limited HD channels, around 10 HD channels. Wifi is horribly slow. Better to use my iPhone hotspot... More 

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StephanieG542, General Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Craig h, I am sorry to hear that your stay did not meet the standard to which we hold ourselves as an Embassy Suites. I have discussed your issues with my management staff and been assured they will be handled. I am again, very sorry that your stay was sub-par, and hope that you will consider staying with us... More 

Little Rock, Arkansas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I was amazed that the Embassy Suites in Littke Rock has not been updated. The rooms are average size with old, defective furniture. The room service was great and the menu choices are affordable. The overall customer service was average at best. This hotel is in a great location close to shopping and restaurants. I will stay at this location... More 

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StephanieG542, General Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Jotis L, I am sorry to hear that you were not satisfied with the state of our rooms. We are currently working to beautify our hotel for our guests. In fact, this last year we replaced the carpet throughout the entire hotel. We are striving to keep our hotel up to date and give our guests the up-scale experience... More 

athens, ga, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The rooms are large and comfortable and the service is excellent. I would definitely stay at this hotel. Excellent location in West Little Rock. Perfect space for families and friends to get together.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
StephanieG542, General Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Carolyn A, I'm so very glad to hear that you enjoyed your stay. We do our best to ensure that our guests have extraordinary stays, and look forward to having you stay in the future! Safe Travels Stephanie Grade More 

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