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Little Rock Marriott

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3 Statehouse Plaza, Little Rock, AR 72201
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Little Rock Marriott
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235 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Little Rock Marriott
See the most recent reviews
Helena, Arkansas, United States
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed February 15, 2015

The Little Rock Mariott started life as The Excelsior Hotel and then spent a good portion of its life as the Little Rock Peabody. It was bought a few years ago by Marriott and is now the Little Rock Marriott. I have stayed here several times in all three of incarnations. The hotel lobby is large, nice and spacious with... More 

Was this review helpful? Yes
Bill S, General Manager at Little Rock Marriott, responded to this review

Donald K, thank you so much for sharing your experience. It seems you have history with the property! We completed our renovations in September of last year and we spent a lot of time trying to ensure that our hotel was accommodating to our guests. I do hope that your next visit to Arkansas will include a return stay with... More 

Lansing, Michigan
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed February 12, 2015

It's amazing what a few months will do. After a challenging experience last fall, I gave this site another shot and I am glad I did. The service is absolutely top-notch. Upon arrival, I was greeted and acknowledged as a platinum member. That said, all others in line during check-in were also greeted and acknowledged. That's pretty important as nobody... More 

Was this review helpful? Yes
Bill S, General Manager at Little Rock Marriott, responded to this review

Thank you for your most kind words regarding our property and specifically our staff. We are very proud of our hotel and the experiences that we provide. I hope to have you back in our hotel so that we can welcome you "home" again. More 

lafayette
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed February 2, 2015

I claim that a small bag was stolen from our locked room Christmas eve 2014 between 11:20pm & 1:30am. Hotel security claimed that no one unlocked the room according to the security scan reading of the door lock AND that no one can enter the room if the door is closed. Thirty minutes after I asked for the video of... More 

Was this review helpful? Yes
Bill S, General Manager at Little Rock Marriott, responded to this review

drsmnn, I apologize for your experience on Christmas Eve. I am extremely concerned that you had items missing and that you do not have a resolution after so much time has passed. I have reached out to our Department of Security so that he may provide me an update on the process.I would like to be able to share that... More 

Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 2, 2015 via mobile

Passing through Little Rock I stayed one night at the Little Rock Marriott and wished I could stay longer! Great end to end renovation, very comfortable room, free wireless internet which on the weekend was fast enough to stream video. Also this hotel has the friendliness staff of any property I have visited in years, from management to the valet... More 

Was this review helpful? Yes 1
Bill S, General Manager at Little Rock Marriott, responded to this review

DavidJanetTN, thank you for your recent stay! We appreciate your kind words regarding the hotel and the staff. We hope to see you again soon! More 

Little Rock, Arkansas
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed January 31, 2015

The former Peabody Hotel underwent a massive renovation when it was taken over by the Marriott. It's very pretty, there are some really nice touches like comfortable seating in the lobby, tables with outlets and USB connections. The rooms are very pretty - I liked the cosmetic mirror and the USB port near the wall outlet. The front desk staff,... More 

Was this review helpful? Yes 3
Bill S, General Manager at Little Rock Marriott, responded to this review

ChristmasInJuly, thank you for taking the time to share your experience with the hotel. We appreciate your kind words regarding the renovation; however; I'm disappointed to hear of your unpleasant experience regarding your wedding reception. I reached out to our Director of Security and he does not have a record of theft during in event in January. I would like... More 

Little Rock, Arkansas
Level Contributor
168 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed January 30, 2015

I recently stayed at the newly renovated LR Marriott. Many updates in the room, staff were friendly - overall great stay. Restaurant in lobby is very good although the service is slow. Would definitely stay again.

Was this review helpful? Yes
Bill S, General Manager at Little Rock Marriott, responded to this review

Wom60766, thank you for taking the time to share your experience. We appreciate your feedback as this information helps us to improve. We look forward to having you back at our hotel soon! More 

Arkansas
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed January 22, 2015

Pretty to look at, but not good maintainance. We were there 3 nights. The bedside reading light did not work and we reported it immediately. No one ever came to fix it. Hot and cold water are reversed in the bathroom. Not up to normal Marriott standards.

Was this review helpful? Yes 1
Bill S, General Manager at Little Rock Marriott, responded to this review

Razorsue, thank you for taking the time to share your recent experience with us. I apologize for the inconveniences you experienced during your stay. I will reach out to my department heads so that we can look into the situation and correct our process. I do hope that you will give us another chance to demonstrate a true Marriott experience. More 

Missouri
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 17, 2015

We were at a meeting in Little Rock and were put up at the Little Rock Marriott which is downtown in the business district. Since our meetings were held in the Convention Center which is connected to the Marriott through passageways, it wasn't a problem for us to have our car in valet parking. If you desire to go out... More 

Was this review helpful? Yes
Bill S, General Manager at Little Rock Marriott, responded to this review

Lovestotravel1125, I'm so glad you chose the Little Rock Marriott. Parking downtown can be a little tricky and I appreciate your feedback. We look forward to your return visit with us, perhaps when the weather warms up. There are great places within walking distance. More 

Melbourne, Florida
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 14, 2015 via mobile

Very nice hotel with nice touches giving a more upscale feel. Toiletries are higher quality, including a bottle of shower gel. Flat screen TV is large, and embedded flush in the wall rather than sitting on the dresser. Floor lights on the bottom of each nightstand have motion sensors that illuminate a soft white light any time you walk in... More 

Was this review helpful? Yes
Bill S, General Manager at Little Rock Marriott, responded to this review

Bill B, thank you for taking the time to share your most recent experience with us. I am pleased that you chose the Little Rock Marriott and I hope that we can welcome you again soon. More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 9, 2015 via mobile

Went last year, it was a Blast!!! This year the minimum wait for a drink was 10+ minutes. Drinks were $15 for crown. The live music was subpar. The dj was real good when his equipment wasn't throwing breakers and shutting off. Rooms were clean and no drama. I'll stay and party elsewhere this next New Years Eve.

Was this review helpful? Yes
DavidJachetta, General Manager at Little Rock Marriott, responded to this review

Germican, I am sorry to hear of the issues that you encountered during your stay with us. I appreciate the time you took to provide feedback as this will help us to improve. More 

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