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Quality Inn

2.0 of 5
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250 N. 1100 W., Cedar City, UT 84720 (Formerly Carlton Hotel)
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Choice Privileges Points
Quality Inn
Best prices for: 1 room 1 guest
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Ranked #10 of 19 Hotels in Cedar City
A recent review
3 of 5 stars reviewed yesterday
skipro4720 Mission, Canada
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165 reviews from our community

Traveler rating
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    35
    18
    12
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Mission, Canada
Top Contributor
130 reviews 130 reviews
11 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed yesterday NEW

Filled my requirements clean(had new furniture an bedding),good bed and bedding, free wi-fi,free breakfast. The bathroom was outdated and in need of a reno. Front desk was very help full and they had a nice breakfast room. Breakfast was basic with powdered eggs, sausages and waffles. Ceral, muffins ,toast,juice and coffee. We took lower room next to side road only... More 

Was this review helpful? Yes
Don O, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete the online review. I am sorry about the trucker starting his truck so early in the morning. We have asked them to park in the trucker area. We value your feedback and will share it with our team.We hope to see you again soon. More 

2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

St. George was all booked, so everyone drove to cedar city. The front desk clerk had a line of at least 5 groups and calls coming in all the time. She handled it all with grace and charm, accommodating everyone pleasantly and expedience! The hot tub looked dirty, and pool was cold. Otherwise great place

Was this review helpful? Yes
Don O, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete the online survey. We value all feedback from guests and will share it with our team. Your satisfaction is important to us. We hope to see you again soon. More 

Edmonton Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Close to good restaurants. So far we have received 4 free nights with the Choice Hotels current promotion. This hotel was by far the best experience. We would definitely choose this hotel again even if we are paying for it.

Was this review helpful? Yes
Don O, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete the online review. The current promotion is very popular. I am very happy that you enjoyed your stay and we hope to see you again soon. More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We have stayed at your chain several times over the years and have not received a free stay anywhere. Wish you would change your way to get a free room. most of the time we don't know where we are staying until we get to your hotel so making reservations isn't always convenient. So we will no longer look for... More 

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Don O, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete the online review. The free nights for Choice Privilege members need to be booked through choice. You may do this online at choicehotels.com or by calling 1-800-4CHOICE. We hope to see you again soon. More 

Westminster, Colorado
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Good overall experience. We were traveling with a small dog and the hotel is dog friendly. The hotel is near a lot of fast food and other restaurants. The room was nice and clean and the staff was friendly.

Was this review helpful? Yes
Don O, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete the online survey. Guest feedback is very important to us. We know that more people are traveling with their pets are we are happy to have our pet friendly rooms. We hope to see you again soon. More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Everything was Amazing. Great location. I really loved the indoor pool and hottub after being on the road all day. Breakfast was Great. So much to choose from. Rooms are clean and all the staff are very helpful.

Was this review helpful? Yes
Don O, General Manager at Quality Inn, responded to this review

Thank you for choosing the Quality Inn in Cedar City. we appreciate your business and your great review. Hope to see you again soon. Don Oswald GM More 

1 review
5 of 5 stars Reviewed February 23, 2015

I checked in at 4am and was on the road for several hours. Neal provided sympathetic customer service. I appreciate the outstanding service. Overall the property was maintained and up to par. I will definitely stay here again.

Was this review helpful? Yes
Don O, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete the online survey. Feed back from our guests is very important to us. Neal is very outgoing and a great employee. We hope to see you again soon. More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 17, 2015

The one reason for giving it an average rating is because I requested a NO PET room. That evening I ended up with hives up my arm which seemed odd to me. Then later as I am preparing for bed I see pet hair all over our bedspread and on the floor. I have severe allergies and asthma to animals... More 

Was this review helpful? Yes 1
Don O, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn. We very much appreciate your feedback and will share it with our team. Your satisfaction is important to us and we will be using your feedback to make improvements to ensure a exceptional experience in the future. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

Awesome place to stay and a good price. The only thing we didn't like was the breakfast. There were so many people and not enough food at the "buffet" I'm sure the guest who got to breakfast right at 7am had options, but by 9am almost everything including the coffee was gone. Breakfast is served from 7am to 10am, but... More 

Was this review helpful? Yes 1
Don O, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete the online survey. I am sorry to hear of your experience at breakfast. We really do appreciate you telling me, so that we can get this fixed right away. Please accept my sincere apology for any frustration this may have caused you. Other than the breakfast I am glad that you enjoyed... More 

1 review
2 of 5 stars Reviewed February 16, 2015

First we could not get into our room which was on the other side of the main office. So at 10:00 at night. I went to the office stating neither keys would let us into the room. The receptionist followed us to the room and trying blowing on the lock and for 8 minutes herself could not get it to... More 

Was this review helpful? Yes
Don O, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete the online survey. I am sorry to hear about your experience. The problems you experience are no more acceptable to us than it was to you. Please accept my sincere apology for any frustration this may have caused you, especially the door locks. More 

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