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BEST WESTERN El Rey Inn & Suites

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80 South Main, Cedar City, UT 84720
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BEST WESTERN El Rey Inn & Suites
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237 reviews from our community

Traveler rating
    84
    78
    33
    27
    15
See reviews for
74
77
28
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • French first
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  • All months
    (237)
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    (55)
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    (75)
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    (69)
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    (38)
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South Jordan, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Newly updated rooms, comfortable beds and friendly, responsive staff. Easy to book, check-in and check-out. The breakfast is a nice addition and has a variety of choices. Have stayed here twice now when visiting Cedar City.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Enoch S, General Manager at BEST WESTERN El Rey Inn & Suites, responded to this review

Thank you for taking the time to give us a review. Repeat guests are the highest form of compliment. We look forward to seeing you again in the future. More 

San Bernardino, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

This was the last hotel my family stayed in on a 9 day road trip. We stayed for one night. The property was recently renovated, but it seems as if it was just some paint and carpet up grades, as there were issues with the room. To start, the door kept getting stuck. It took quite a bit of giggling... More 

Was this review helpful? Yes
Enoch S, General Manager at BEST WESTERN El Rey Inn & Suites, responded to this review

I am really sorry that there were issues during your stay. Your review has been discussed in our management meeting and resolving the issues is our priority. We I understand that you may look for other accommodation next time you are in Cedar City. I would like to personally invite you to return so that we can better take care... More 

West Jordan, Utah, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Super friendly staff, but that doesn't make up for poor management. Just a couple of questions. Why have a pool full of water and the gate locked so you can't use it? Why unplug the refrigerator in the rooms? Why doesn't the thermostats let you control the temperature in your room? In my opinion all are done as cost cutting... More 

Was this review helpful? Yes
Salt Lake, United States
1 review
2 of 5 stars Reviewed 1 week ago

the beds were not made when I checked in at 6pm. When I accidentally spilled some shoe polish on the bed spread and took everything out on the sidewalk in the snow where I thought the weather would take care of it to deal with the mess. I tried to clean the bed spread and thought It was taken care... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Enoch S, General Manager at BEST WESTERN El Rey Inn & Suites, responded to this review

I am grateful for your willingness to help us replace the items damaged. We have a great deal of respect for our guests and understand that accidents happen. I appreciate the cordial conversation we had and your willingness to help us replace the items damaged. As I mentioned on the phone, we hope to have you back to stay with... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

very comfortable rooms, appearance, friendliness of the staff was great. we stayed there before but they have updated the rooms and it was great. everyone was wanting to please and make sure our stay was a pleasant one. you will not be sorry if you choose to stay here.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Enoch S, Manager at BEST WESTERN El Rey Inn & Suites, responded to this review

Thank you so much for this kind review. Your feedback means a great deal to us, especially concerning our renovations. We look forward to seeing you again. More 

United States
1 review
4 of 5 stars Reviewed 1 week ago

I was happy with my stay. fortunately the road noise dies down at night as my room was close to the road. many tasty eats within walking distance. quaint town with statues on the street, each with a placard describing some aspect of local history

Review collected in partnership with Best Western

Was this review helpful? Yes
Enoch S, General Manager at BEST WESTERN El Rey Inn & Suites, responded to this review

I am glad you found some good food during your stay. Some of the best places to eat in Cedar City are within walking distance from the El Rey. I am glad you enjoyed your stay with us. Come back anytime. More 

Cascade, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This motel was just remodeled and they did it right. Large room, reasonable price and close to everything. Great experience. The adjoin restaurant was a welcome sight and the food was very good. We will definitely use this motel on our trips through Utah.

Review collected in partnership with Best Western

Was this review helpful? Yes
Enoch S, General Manager at BEST WESTERN El Rey Inn & Suites, responded to this review

Thank you so much for staying with us. I agree about the restaurant next door, it is one of my favorite places to eat! We look forward to have you back again in the near future. More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Daye and Shaylee were very kind at the desk and at breakfast! Daye was kind to help make sure our needs were met and Shaylee was awesome to take care of things at breakfast and acknowledge us even though it was busy. Both wonderful assets to the team! The room was nice, the bed was soft and comfortable. We did... More 

Was this review helpful? Yes
Enoch S, Manager at BEST WESTERN El Rey Inn & Suites, responded to this review

It is always nice to see staff names mentioned in reviews. It is a reminder that people make the difference, that goes for our guests as well. You make the difference in our hotel in many ways, including TripAdvisor reviews. We believe all feedback is good feedback and your feedback was great! More 

Las Vegas, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

We came in for a night to see a family member perform at SUU. The check-in was pleasant and informative. The room was nice but there were tiny bugs (ants maybe?) in the bathroom when we arrived. We quickly killed them all (10 to 12 in total) but there were more in the morning. At check-out, the girl at the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Enoch S, Manager at BEST WESTERN El Rey Inn & Suites, responded to this review

I appreciate your feedback on your stay with us. I also am grateful we were able to speak on the phone and resolve the issues you experienced. I understand how the weather can effect our guests plans and we try to work with our guest whenever possible to accommodate circumstances. Because of your feedback, we will continue to train our... More 

Leamington UT, United States
Contributor
12 reviews 12 reviews
12 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We were on a Family History Mission for the LDS Church and The Best Western El Rey was more than accommodating to work with our extended stay and when we had to go to SLC they held our room for us and we were able to come back to the same room. Made it more like "home". They were very... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Enoch S, Manager at BEST WESTERN El Rey Inn & Suites, responded to this review

I am glad to hear the staff was accommodating during your trip. We really appreciate repeat guests and hope to be of serve to you again in the future. Thanks for staying with us. More 

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