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Crystal Inn Cedar City

2.5 of 5 1575 West 200 North, Cedar City, UT 84720 (Formerly Holiday Inn Cedar City)
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Crystal Inn Cedar City
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Crystal Inn Cedar City
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195 reviews from our community

Traveler rating
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    82
    32
    11
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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There are newer reviews for Crystal Inn Cedar City
See the most recent reviews
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 7, 2014

Royal customer for now 8 years I now giving up on this location. Pet friendly, rooms are basic but OK. My problem is the food. It has been going down to a point of not return. Absolutely bad. Tried, during my last visit, to say something to the front desk.. They didn't want to hear any constructive complaints..The answer was:... More

Was this review helpful? Yes
crystalstar9, General Manager at Crystal Inn Cedar City, responded to this review

Thank you for taking the time to let us know how we are doing. I was particularly disappointed to hear that my front desk team did not take care of you the way you deserve. That kind of communication, one on one, is the best. We value our guests' experiences and work to make that experience the best possible. I... More

Phoenix, AZ
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 2, 2014 via mobile

My husband and I have chosen to stay here 2-3 times a year for the last few years on our road trips between WA and AZ. We always have our dog and so need a pet friendly hotel. The 'pet' rooms are big and quiet. The beds are SO comfortable, a must after driving all day. I also like there... More

Was this review helpful? Yes 1
Prescott Valley, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 28, 2014

Use a coupon and eat somewhere else this place is clean but the food is terrible.Service in the resturant was awful as was the food and coffee. Breakfast was a disater.Place is to small,food is below average,I see they have not cleaned the floors because on 8/27/14 they were still sticky.Sleep was ok but Motel 6 would have been the... More

Was this review helpful? Yes 2
crystalstar9, General Manager at Crystal Inn Cedar City, responded to this review

Thank you for staying with us in August. It is our goal to provide our guests with a great experience but sometimes we fall short. We are working hard to correct any and all situations that are brought to our attention and hope you will see the improvements on your next visit. Sincerely, Gary Howe General Manager, Crystal Inn Hotel... More

Boulder, Colorado
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 19, 2014

It is a basic property with a dated feel, - and yes, the restaurant where breakfast is served needs attention to the crumbs on the floor - but I was very impressed by Rachel at the front desk and the cleaning staff. I left a large silver cuff bracelet, a family heirloom, in the room and only realized it was... More

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Winters, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 18, 2014

We stayed here to attend the Shakespeare Festival. I checked out hotels in June when I bought tickets, but forgot to make reservations. I called at the beginning of the week and they had availability. I was apprehensive, I usually stay at Hilton Garden Inns if possible, but was pleasantly surprised. This is an older style hotel, but it has... More

Was this review helpful? Yes 1
Lubbock, TX
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed August 16, 2014

I stayed at the Crystal Inn for two nights in August. Nothing to write home about. The room was basic but tired. So was the entire property. The breakfast area was yucky. Good thing I don;t mind sticky floors. Since I was on some company's expense account I don't know how much the room was. A Hampton is two classes... More

Was this review helpful? Yes
crystalstar9, General Manager at Crystal Inn Cedar City, responded to this review

Thank you for your comment. Feedback from our guests is very important to us. We are always looking for where we are meeting expectations and where we need to improve. We are working as a team on how we can look less “tired”. We appreciate suggestions from our guests. Thank you for staying with us. We look forward to the... More

Victorville, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 15, 2014

We have family in the area and have stayed here many times. We have also stayed in other hotels in and around Cedar City but like this one the best (which is why we keep going back). The breakfast is good with lots of variety and, like many others have said, the service is great. On this stay, we forgot... More

Was this review helpful? Yes
Spanish Fork
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 14, 2014

We recently stayed at the Crystal Inn Cedar City. The property is overdue for a spruce-up (carpet in the hallways definitely needs replacing). However, the room was quiet and very clean. The main point of my review is the amazing personal service we received. You hear sometimes about getting poor service when you book your room through an on-line discount... More

Was this review helpful? Yes
Henderson, Nevada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 9, 2014

I have stayed here several times during the annual Utah Shakespeare Festival, and see no reason to chose another hotel next year. The place is clean, friendly (and pet-friendly, my dog travels to the lovely Cedar City area with me). The beds are extremely comfortable and the breakfast buffet was a delight to my grandsons who came for breakfast one... More

Was this review helpful? Yes 1
Roy, United States
2 reviews
5 of 5 stars Reviewed August 7, 2014

The location (close to freeway and a plethora of other services), the size of the room, the roominess of the breakfast nook, the beds...oh my, the beds were the BEST!! Nothing negative to say. Our room was close to parking, the pool was clean and large, and did I mention how delightful the beds were? This is my new favorite... More

Was this review helpful? Yes
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Additional Information about Crystal Inn Cedar City

Address: 1575 West 200 North, Cedar City, UT 84720 (Formerly Holiday Inn Cedar City)
Location: United States > Utah > Cedar City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Crystal Inn Cedar City 2.5*
Number of rooms: 100
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Also Known As:
Crystal Inn Cedar City Hotel Cedar City
Crystal Hotel Cedar City
Crystal Inn Cedar City Utah

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