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The Roosevelt Hotel

4.0 of 5 45 East 45th Street at Madison Avenue, New York City, NY 10017
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The Roosevelt Hotel
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The Roosevelt Hotel
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4,805 reviews from our community

Traveler rating
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    1,857
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    560
    387
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1,152
1,429
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (654)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

When you walk in you'll be swept away, it's so pretty, the bars and decor is amazing and they have this big centre table piece and big chandelier it's really beautiful, also gift shops which sell loads of designer stuff and a hair salon. The only bad thing was i was coming from the uk and really excited to go... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The staff members we encountered this past weekend were incredibly rude. When we tried to leave our bags with the bellmen after checking out on Sunday we waited for about 15 minutes and then got caught in the middle of a fight between two bellmen. They miscounted the amount of tags needed and told us to go identify our bags... More

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Calgary, Canada
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Old hotel. Rooms and ammenities are in need of an update. AC was very loud. Room was ok at best. Bathroom very outdated, could have been cleaner. Bed was low quality. Not worth the price tag at all. More orientated to business travellers than tourists. We originally booked 4 nights here but decided to cancel the last 2 nights and... More

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Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 2 days ago NEW

The Roosevelt Hotel has that old world charm. The lobby is breathtaking with beautifel crown molding that you don't see anymore. Surprisingly, the hotel rooms are quite large (for New York City standards) and reasonably priced (again for New York standards). While I was there they were filming for a TV show so a little bit of the TV/Movie magic... More

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Copenhagen, Denmark
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel location is optimal and the staff is very friendly. The rooms are OK but the noise from a central system goes on for 24/7. So is your room located near this, you will need earplugs if you would sleep the full night.

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We spent 5 days in New York, and the rudest people we encountered worked the check-in desk at The Roosevelt Hotel. We checked in on Friday afternoon, and both women behind the counter were extremely rude. The room itself wasn't terrible, but it wasn't very nice either. The bathroom could have been cleaned better and the room smelled pretty damp... More

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1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed with our daughter on a 10 day break. Superb location! The room was lovely, superior with 2 double beds. We were out sightseeing all the time but came back to a lovely, clean room every day. All the staff were friendly. If I wanted a large room, I'd book a suite. But for sightseeing, location, friendliness of staff,... More

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I regularly stay in nyc for business. I usually just search the travel sites on the day of my stay and grab whichever 4 star hotel is priced most reasonably in the area which ill be having dinner. Last night that was the Roosevelt. The location is great, right in the center of midtown. The check in was easy and... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel few times during my NY visit and the location is just wonderful, even though the hotel itself is very old. My room was a bit too cold at times because of the old AC and it was very hard to manipulate..my room was also pretty small. The staff was at most times very helpful but... More

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Series of events outlined below.. but to sum up – Worst customer service I have ever experienced! On our arrival at the hotel the bell boy offered to take our bags into the lobby. He then proceeded to have a 10 minute conversation with his colleague, leaving our bags on the street and we ended up taking them in ourselves.... More

Was this review helpful? Yes 2
rooseveltnyc, Manager at The Roosevelt Hotel, responded to this review

Thank you for your comments and review. Our most sincere apologies for any issues you experienced during your most recent stay. All of your concerns have been noted and will be immediately addressed. Again our apologies and thank you for your feedback. More

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Hotel Summarization (Beta)

What travelers say

  • Grand Central station(84)
  • Times Square(79)
  • Great location(64)
  • Very nice(27)
  • Grand Central(18)
  • Room service(14)
  • Air conditioning(13)
  • Few blocks(7)
  • Double beds(6)
  • Empire state building(5)

Additional Information about The Roosevelt Hotel

Address: 45 East 45th Street at Madison Avenue, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Roosevelt Hotel 4*
Number of rooms: 1013
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Also Known As:
Roosevelt Hotel New York City
Roosevelt Hotel Nyc

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