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The Roosevelt Hotel

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45 East 45th Street at Madison Avenue, New York City, NY 10017
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The Roosevelt Hotel
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The Roosevelt Hotel
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5,326 reviews from our community

Traveler rating
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    2,064
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    611
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1,277
1,585
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed for 5 nights in Feb. Booked on the recommendation of a friend. Very convenient to a lot of the Manhattan attractions. Beautiful old building, small but functional room - we had a double with 2 comfortable double beds. BUT,our room on the 8th floor faced E45th street and was really noisy. I had to wear ear plugs to sleep.... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed at the Roosevelt Hotel with my wife and daughters last weekend. This was my second stay at the hotel. The hotel was once again a great experience. the hotel is beautiful, the staff was polite and very helpful beginning at the doorman to the front desk to the guest room staff. The lobby has one of the best bars... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Absolutely Lovely hotel. Room was very spacious and clean. All staff were very helpful and nice to speak to. Brilliant location, all main attractions within a reasonable distance. Small selection of breakfast and drinks available near the lobby at very reasonable prices. Lovely atmosphere in build up christmas and over thanks giving. Would definately stay again!!

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Ashford Kent
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This Hotel has a great location for 5th Avenue and not that far from Times Square.Our room was on the Madison Avenue side of the hotel ,steel covers over the road repairs made the first couple of nights very noisey . After the repairs were completed the road noise was minimal. Lifts from the lobby and getting down from our... More 

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Patience is the word for this hotel. Service is extra slow. Customer care is not there. Being there on business I was not able to leave the hotel so I learned first hand on how this hotel fails in so many ways. Breakfast in my room. Wrong every time. Lunch or dinner in the lobby. Took forever because they are... More 

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rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

We are sorry to hear that we were unable to provide you with a satisfactory stay. We are pleased to hear that the hotel was in a convient location and that the staff was polite. We always aim to give our guests, a seamless and exceptional experience at our hotel. We do hope you will consider staying with us sometime... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I went to NYC on a business trip a couple of weeks ago and I booked a stay of 7 nights with a co-worker. We arrived early since we took a redeye from California. No roos available, but they let us kow by 12:30pm that they had a room ready. Okay, so far fine. Room was clean and deent although... More 

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rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for your feedback and comments about our cleanliness and convenient location. I sincerely apologize that you did not experience the excellent service that we strive to deliver. We will utilize this as a tool for training our staff to be more informative, so that our guests may enjoy their stay. We would love the opportunity to make things... More 

Guelph, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Was here for St. Paddy's day week. We arrived on Sunday night, our flight was 7 hrs late, and the lobby bar was closing.( I'm sorry, but I didn't get your names...but your mates with a fellow from Queens and we left you both "pins" on our last day) However, the barman was gracious enough to give us a drink,... More 

Was this review helpful? Yes 2
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for taking the time to share your feedback with us. We are thrilled to hear you enjoyed your stay with us. Thank you for the positive feedback, we look forward to sharing your kind comments with our staff. We hope to welcome you back to the Roosevelt Hotel on your next trip to New York More 

Southampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 4 days ago NEW

Hotel was nice and clean. Very noisy at night, we were on the 18th floor but could hear police sirens, car horns beeping etc. Used to having free wifi and going to New York with my 21 year old daughter, she paid 60 bucks for 3 days wifi. Excellent location though.

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rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for your feedback and comments about our great location and cleanliness of the hotel. Guest satisfaction is a priority to our team and we want to ensure this issue does not happen again. We hope we can make things right upon your return, please reach out to us directly so that we can ensure your next stay is... More 

Caernarfon, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Location central in mid town manhatan which was a good hub, but overall this hotel could do with a revamp to say the least, the windows wouldn't close properly and the electric heaters would rattle ever so noisily, if I was to return to New York City I would find a better hotel.

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Grand Central station(59)
  • Times Square(55)
  • Great location(43)
  • Very nice(20)
  • Grand Central(18)
  • Room service(8)
  • Few blocks(6)
  • Air conditioning(6)
  • Good size(4)
  • Front desk staff(4)
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