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Hotel Giraffe

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365 Park Ave S, At 26th Street, New York City, NY 10016
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2,556 Reviews from our TripAdvisor Community

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Traveler rating
    2,006
    457
    67
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    11
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683
1,036
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291
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (450)
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  • All months
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  • Mar-May only
    (616)
  • Jun-Aug only
    (754)
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    (599)
  • Dec-Feb only
    (587)
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Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Their hotel staff is amazing. I wish I had all of the names. But Irvan was great before we arrived and Juan was great when we arrived. Spend the extra money and enjoy NYC. They will leave you with an incredible impression! Look at the value you receive. Wine & Cheese every night and breakfast in the morning from the... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

Stayed with mother and 10 year old daughter as a birthday present for daughter. Staff was so lovely to us. Room had handmade card, balloons, and chocolates waiting for her! Gabriella is a gem and made us feel so special everyday. Jose, Louis, and J.R. also standouts. Really beautiful hotel. Looking forward to next visit.

Was this review helpful? Yes 1
Lake Orion, Michigan
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Based on previous TA reviews, we booked our first time NYC visit here. There is not enough room to say how our stay made our entire trip an 10+ experience - it began before we arrived. The communication was clear and welcoming, the front desk staff friendly, smiling, helpful. It was my granddaughters 10th birthday and JR personalized her bday... More 

Was this review helpful? Yes 1
Gdansk, Poland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Pros: free breakfast, snack and coffee during the day, free wine&cheese afternoon, not so crowdy area as for NYC, very clean, perfect service at the reception desk and serving breakfasts and wine&cheese in the afternoon, very fast wi-fi, quite and cosy rooms , evening service with relaxing music on!, Cons: during breakfasts the area of lobby is a bit too... More 

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Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Very nice property with excellent staff. I stay in NYC a lot, usually Midtown, but my daughter recently moved to StyTown so we need a hotel closer to Union Square. Giraffe is awesome! Nice evening reception (wine and good quality cheeses); really good breakfast and coffee (superb super-automatic expresso/cappuchino/latte machine). Room was very comfortable, nice bed, linens and bathroom. I... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Baltimore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My one-night stay here was wonderful. Superb staff, lovely room, delicious breakfast, great happy hour. A terrific find near Madison Square Park!! I highly recommend the Hotel Giraffe. You will love it!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Cannock, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Having stayed at Casablanca - Elysee and now Giraffe - plus the Aria in Budapest - people make good hotels and the people in every section of the Giraffe hotel were 5 star - the hotel itself was perfectly located, size and amenities but the best staff we have experienced..

Review collected in partnership with this hotel

Was this review helpful? Yes 1
South West England
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our second visit to Hotel Giraffe - its a complete gem in NYC. All the staff are lovely, so polite and helpful. Special mention to Gabrielle, she serves the wine and cheese in the evening and is absolutely lovely, tops up your glass with wine which is very welcomed after a full, active day in NYC. We stayed at quite... More 

Was this review helpful? Yes 3
Sunshine Coast
Level Contributor
256 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed 1 week ago

I'd stayed with this hotel group in Prague and gave that a rave review so was disappointed to find Hotel Giraffe was overpriced and very average and definitely over-rated. The complimentary breakfast was full of carbs and very limited so we ate elsewhere. The room was disappointingly small and dingy feeling and after complaining about the old bed, we were... More 

Was this review helpful? Yes 4
AshleyGoehring, Director of Sales at Hotel Giraffe, responded to this review

Dear Beetrootears, I was absolutely devastated to read that you were disappointed with our hotel during your recent visit, especially after having a wonderful experience at one of our sister hotels in Europe. All of the hotels in our collection offer our signature style of hospitality and a wide range of amenities, although our specific selections do vary at each... More 

Cape Town
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Hotel Giraffe for five nights and enjoyed every minute! I can confidently recommend this comfortable "home from home" and will definitely stay here again when in New York! It is well located, within easy walking distance from the 28th Str subway station, as well as from Madison Square Park and the Flatiron Building. The Empire State and... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Great location(15)
  • Continental breakfast(13)
  • Complimentary breakfast(9)
  • Very friendly(8)
  • Good size(6)
  • Park Avenue(5)
  • Fresh fruit(5)
  • Friendly and helpful(4)
  • Evening wine(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Balcony King Room (31)
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Balcony King Suite (43)
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Classic King (33)
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Classic King Suite (41)
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Deluxe Guestroom with a King Bed (10)
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Deluxe Guestroom with Queen Bed (13)
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Deluxe Guestroom with Two Double Beds (11)
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Queen Room (24)
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Superior Guestroom with King Bed (5)
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Superior One Bedroom Suite (53)
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Terrace King Suite (9)
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The Hotel (102)

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