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Comfort Inn Central Park West

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31 West 71st Street, New York City, NY 10023-4103
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Comfort Inn Central Park West
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848 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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Sepulveda, Spain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Location is very good, near the park, and Upper west side attractions. The building is old and not in very good condition - very VERY small rooms, and not terribly clean. Really kind of disheveled and disorganized more than dirty, but still unsightly. The staff.....it's a hit or miss. The breakfast attendant is very nice, yet the front desk people... More 

Was this review helpful? Yes 1
Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We've been going to this hotel for years. We love it for it's quite upper west side location near the park and many of our favorite restaurants, as well as proximity to subway lines and Lincoln Center. This hotel is a bit European in some regards: cozy (read: small) rooms), nothing fancy, not many of the modern amenities one usually... More 

Was this review helpful? Yes 1
St. John's, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After I was reading a very negative reviews about the hotel, I decided to bring a bug spray and lots of energy to fight. I didn't need any of that. My daughter and I stayed for 6 nights in a queen bed room. Wi -Fi was free and working, bed was very comfy and clean and no bugs anywhere (... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago

Gary, who works at this location, is a great neighbor. Gary, a Comfort Inn employee, went out of his way to save a NYC parking spot for me; and it was a big help in a place known for endless driving around looking for a place to park!!

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good hotel, the staff is friendly, some of the rooms are too small but the location is perfect if you want to roam around. Labid helped me a lot! All the main things are nearby, I would recommend this hotel. Times Square is just minutes away, you can dine out aswell!

Was this review helpful? Yes 1
Mumbai (Bombay), India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a pleasant experience staying at Comfort Inn for over 8 days. First of all the location is beautiful and perfect this is in Columbus Avenue on 71st street right across Central Park West, near 72nd Street subway station for a quick hop on across NY. Love the hospitality, very helpful and courteous staff. They also have good breakfast... More 

Was this review helpful? Yes 2
upstate ny
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had booked this month's ago and did the prepay so it was a little cheaper. I was looking for something affordable and close to Rumsey play field being I had to be there extremely early in the morning. When I checked in late (900pm) the gentleman at the desk was very friendly and welcoming. Told me about the free... More 

Was this review helpful? Yes 2
Robert K, General Manager at Comfort Inn Central Park West, responded to this review

We wanted to thank you once again for staying with us during your recent trip to our area. We also wanted to thank you for filling out a survey regarding your experience and for the kind words about our staff members overall. thank you once again for staying with us and we hope to see you again the next time... More 

Atlantic City, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As I arrived @ this hotel I was greeted with such great hospitality by the front desk members, staff and management. I checked in and was greeted by Labid who very kindly took care of my needs, sent a mini fridge to my room and also sent a rollaway bed for my daughter who lives in the upper west side,... More 

Was this review helpful? Yes 2
Robert K, General Manager at Comfort Inn Central Park West, responded to this review

Thank you for your recent stay with us and for filling out a survey regarding your experience with us. We also wanted to thank you for the kind words about the staff members as we strive for this each and every day. Thank you once again for staying with us and we would love to be your hosts once again... More 

West Midlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

great location but that is all.. Rooms were small, basic and clean. I think better hotels could be found even if you were working with a budget even try azkaban. The rooms were very hot and stuffy as you couldn't turn the heating off or put the air con on. The view outside the window was of a load of... More 

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Robert K, General Manager at Comfort Inn Central Park West, responded to this review

We wanted to take a moment to thank you for your recent stay with us and for filling out a survey regarding your experience overall. We are sorry you did not enjoy your experience with us and will use your survey to help us improve our service overall. Thank you once again for staying with us. Please be advised that... More 

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Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Keep in mind what you payed for this room...yes, the elevator is tiny and slow, the bathroom more cramped than a Porta John, the free breakfast is served in a tiny, hot, ugly room. However, the location can't be beat, next to Central Park, the subway, museums, quiet neighborhood, helpful staff. We had a double/twin room, for 3 people, the... More 

Was this review helpful? Yes 1
Robert K, General Manager at Comfort Inn Central Park West, responded to this review

We wanted to take this opportunity to thank you for your recent stay with us during your visit to our area. We also wanted to thank you for filling out a survey regarding your experience as well as we use this as a tool to help improve our service overall. Thank you once again for staying with us and we... More 

Hotel Review Summarization

What travelers say

  • Subways stations(5)
  • Great location(5)
  • Rooms are small(4)
  • Very helpful(4)
  • Very small(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Upper West Side

Neighborhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theater performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
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