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All 453 New York City hotels

Comfort Inn Central Park West

2.5 of 5 Hotel   |   31 West 71st Street, New York City, NY 10023-4103 (Manhattan)
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51%
Ranked #357 of 453 Hotels in New York City
A recent review
3 of 5 stars reviewed 3 weeks ago
Lee G Ilford, United Kingdom
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701 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Ilford, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is my second stay at this hotel, the main reasons for returning are the location and the breakfast. Firstly i emailed the hotel asking if it was possible to have the same room i stayed in previously but unfortunately didn't receive any response, not even a no. Knew what to expect at this hotel, small rooms, mediocre cleanliness, but... More

Was this review helpful? Yes 4
Liverpool, New York
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I had requested early check in but alas that was just the start of my troubles. Wasn't able to check in til almost 5 PM and had to work sitting in the cramped lobby. When I got off the elevators, carts full if dirty linens and garbage blocked the halls & doors. Room was dusty cramped and noisy due to... More

Was this review helpful? Yes 1
Omaha, Nebraska
Top Contributor
99 reviews 99 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 9, 2014

Great location - near Central Park, Dakota (John Lennon), and Strawberry fields; as well as Juilliard School. Room was small even for NYC standards - couldn't open room door without hitting a chair. Could not open bathroom door all the way without hitting the bed. Furniture was beat up and worn, but bed was very comfortable and new carpet. Staff... More

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Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Hello and thank you for sharing your experience with us. We are in the process of making updates to the rooms and furniture as well. I do hope you return to see the progress that is taking place almost daily. We have also been making many changes to breakfast area and service overall and it is very nice to have... More

austin
Top Contributor
100 reviews 100 reviews
46 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 9, 2014

Like other reviews, the location of this hotel is awesome. It is right at CPW, and so if you like to jog around the park, it is one of the best hotels to go to that is "affordable". You also have access to many of the upper west side restaurants which are also excellent. I stayed there because manhattan hotel... More

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Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Good day and thank you for choosing our hotel and location for your stay in NYC. We are ideally situation in a quiet and safe area of the city that allows guests to experience all the major points of the city from less than a block away. I am happy to hear that you chose us based on those criteria... More

South Berwick, Maine
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 6, 2014

Visited over the last month of July. Room was small but expected it, let's face it all we did is sleep in the room, why would it need to be huge? Room and hotel was clean, staff was friendly. Neighborhood seemed safe as we walked around even at night. Breakfast nook was small and hard to navigate. Luckily there was... More

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Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Good day and thank you for submitting a review of the hotel. Our location is excellent and neighborhood is even better for dining, shopping, and access to transportation to all the best sights NYC has to offer. Thank you kindly for sharing your experience and we certainly look forward to having you back. Best Regards, Andrew Brogdon General Manager More

Palm Bay, Florida
2 reviews
4 of 5 stars Reviewed August 5, 2014

This hotel is in a great location, close to the Park with numerous restaurants nearby. There is even a raw food shop on the corner with delicious meals to go. The only drawbacks were the very small and very slow elevator, and the size of the room. The room was quite small and had a window AC unit that was... More

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Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Hello and thank you for choosing to stay with us and sharing your experience. I have posted this review for all the staff to see but most importantly to recognize the two associates you encountered that stood out. Anytime a guests recognizes and employee by name its a pretty big thing. So on behalf of Sharmalee and Filipe thank you!... More

Victoria, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 5, 2014

One of the least expensive rooms with a private bathroom in the area. Breakfast was typical for this type of establishment. Staff were friendly and check in was smooth. Location was great. Bed was ok.

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Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Thank you for sharing your experience with us. I am glad that your stay was enjoyable and we look forward to having you back in the future. We are always looking for ways to improve our guest experience and also make sure that we are offering a great value and location to our current guests. Thank you again for staying... More

Washington, D.C.
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed August 5, 2014

For a low-budget hotel in NYC, this place is actually pretty decent. Reasonably clean, very helpful staff. Rooms are small and have had some updates but are not modern. Windows open a few inches, which is certainly better than nothing. Skip the mediocre breakfast and find something at one of the many good restaurants in the area. You're two blocks... More

Was this review helpful? Yes
Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Hello and thank you for choosing to stay with us and submit a review. I am delighted the hotel provided suitable accommodations during your stay. We are in the process of making updates to the rooms and hopefully guests will continue to notice those changes. In regards to the breakfast we have certain items we have to offer as part... More

Elkins Park
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 3, 2014 via mobile

Our experience was fine. We booked it last minute and location was important to us. When staying in NYC we know not to expect large rooms so we weren't disappointed when our room was small. The bed was comfortable and the front desk staff were all friendly. The only negative feedback we had was that the bathroom smelled a bit... More

Was this review helpful? Yes
Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Good day and thank you for reviewing our hotel. Our location is certainly one of the many things that we take great pride in offering our guests. It tends to be a little break away from the everyday hustle of the city. Yet we are situation close to many major attractions and the subway. I am very glad you are... More

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Additional Information about Comfort Inn Central Park West

Address: 31 West 71st Street, New York City, NY 10023-4103
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown , Upper West Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Central Park West 2.5*
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Also Known As:
Comfort Inn Central Park West Hotel New York City
Comfort Inn New York City
Central Park West Comfort Inn
New York City Comfort Inn

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