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Comfort Inn Central Park West

2.5 of 5 31 West 71st Street, New York City, NY 10023-4103
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#357 of 453 Hotels in New York City
704 Reviews 3 of 5 stars
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Comfort Inn Central Park West
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704 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brisbane, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I loved this hotel. 2 blocks from central park. 2 blocks from 2 subway lines. Yes the room was small but I was not in New York to stay in my room. It was serviced daily coffee machine was replenished every day. And if I ran out of sugar coffee and tea I went to the dining room and got... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The bathroom is so small and cramped that when you sit on the toilet, the sink is literally in your lap! I'm only 5' 7" and actually bumped my head on the sink on the first day. (luckily not too hard). I stayed in room 605 and goodness knows how anyone taller would cope! I also actually felt disgusted at... More

Was this review helpful? Yes 2
Ilford, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 24, 2014

This is my second stay at this hotel, the main reasons for returning are the location and the breakfast. Firstly i emailed the hotel asking if it was possible to have the same room i stayed in previously but unfortunately didn't receive any response, not even a no. Knew what to expect at this hotel, small rooms, mediocre cleanliness, but... More

Was this review helpful? Yes 4
Liverpool, New York
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 20, 2014 via mobile

I had requested early check in but alas that was just the start of my troubles. Wasn't able to check in til almost 5 PM and had to work sitting in the cramped lobby. When I got off the elevators, carts full if dirty linens and garbage blocked the halls & doors. Room was dusty cramped and noisy due to... More

Was this review helpful? Yes 1
Omaha, Nebraska
Top Contributor
117 reviews 117 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 9, 2014

Great location - near Central Park, Dakota (John Lennon), and Strawberry fields; as well as Juilliard School. Room was small even for NYC standards - couldn't open room door without hitting a chair. Could not open bathroom door all the way without hitting the bed. Furniture was beat up and worn, but bed was very comfortable and new carpet. Staff... More

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Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Hello and thank you for sharing your experience with us. We are in the process of making updates to the rooms and furniture as well. I do hope you return to see the progress that is taking place almost daily. We have also been making many changes to breakfast area and service overall and it is very nice to have... More

austin
Top Contributor
99 reviews 99 reviews
45 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 9, 2014

Like other reviews, the location of this hotel is awesome. It is right at CPW, and so if you like to jog around the park, it is one of the best hotels to go to that is "affordable". You also have access to many of the upper west side restaurants which are also excellent. I stayed there because manhattan hotel... More

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Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Good day and thank you for choosing our hotel and location for your stay in NYC. We are ideally situation in a quiet and safe area of the city that allows guests to experience all the major points of the city from less than a block away. I am happy to hear that you chose us based on those criteria... More

South Berwick, Maine
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 6, 2014

Visited over the last month of July. Room was small but expected it, let's face it all we did is sleep in the room, why would it need to be huge? Room and hotel was clean, staff was friendly. Neighborhood seemed safe as we walked around even at night. Breakfast nook was small and hard to navigate. Luckily there was... More

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Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Good day and thank you for submitting a review of the hotel. Our location is excellent and neighborhood is even better for dining, shopping, and access to transportation to all the best sights NYC has to offer. Thank you kindly for sharing your experience and we certainly look forward to having you back. Best Regards, Andrew Brogdon General Manager More

Palm Bay, Florida
2 reviews
4 of 5 stars Reviewed August 5, 2014

This hotel is in a great location, close to the Park with numerous restaurants nearby. There is even a raw food shop on the corner with delicious meals to go. The only drawbacks were the very small and very slow elevator, and the size of the room. The room was quite small and had a window AC unit that was... More

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Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Hello and thank you for choosing to stay with us and sharing your experience. I have posted this review for all the staff to see but most importantly to recognize the two associates you encountered that stood out. Anytime a guests recognizes and employee by name its a pretty big thing. So on behalf of Sharmalee and Filipe thank you!... More

Victoria, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 5, 2014

One of the least expensive rooms with a private bathroom in the area. Breakfast was typical for this type of establishment. Staff were friendly and check in was smooth. Location was great. Bed was ok.

Was this review helpful? Yes
Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Thank you for sharing your experience with us. I am glad that your stay was enjoyable and we look forward to having you back in the future. We are always looking for ways to improve our guest experience and also make sure that we are offering a great value and location to our current guests. Thank you again for staying... More

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Additional Information about Comfort Inn Central Park West

Address: 31 West 71st Street, New York City, NY 10023-4103
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown , Upper West Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Central Park West 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Comfort Inn Central Park West Hotel New York City
Comfort Inn New York City
Central Park West Comfort Inn
New York City Comfort Inn

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