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All 451 New York City hotels

Comfort Inn Central Park West

2.5 of 5 Hotel   |   31 West 71st Street, New York City, NY 10023-4103 (Manhattan)
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54%
Ranked #352 of 451 hotels in New York City
A recent review
5 of 5 stars reviewed 6 days ago
ramirezbnn
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680 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great hotel...down a quiet residential street a block from central park! Average size room for NYC. Front desk & other hotel staff make your stay an above average experience....theyre very helpful & accommodating. They even booked our airport transportation ...definitely found our hotel when visiting NYC

Was this review helpful? Yes 2
Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Hello and thank you kindly for being our guest and reviewing our hotel. Anytime I can recognize the staff for creating an experience above and beyond its a wonderful thing. Each of us strive each day to provide the best experience we can for each guest. When guests recognize that it makes all the effort even more worthwhile. I truly... More

Cairns, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is great value for money. While the rooms are small and basic, they are just fine and breakfast is included. The staff are friendly and accommodating and the neighbourhood is nice. While I prefer Times Square, this is near the subway and very close to Central Park. I would definitely stay here again.

Was this review helpful? Yes 3
Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Thank you for choosing to stay with us and review our hotel. I am glad you enjoyed our location. Our neighborhood feel makes for a nice peaceful get away after a long day in the hustle of the city. It is certainly much different than staying in the Times Square area and that is exactly what we like about it... More

Andalusia, Alabama
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just spent 3 nights at the Comfort Inn Central Park. For the money it can't be beat! The staff was super friendly and helpful. The location was excellent. We felt very safe there. Rooms are small, but you aren't coming to NYC to stay in your room!

Was this review helpful? Yes 2
Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Good day and thank you for the kind review of our hotel and staff. We truly appreciate it when guests recognize our efforts to provide a great experience for each of our guests. We are delighted you enjoyed your stay and we look forward to having you back in the future. Have a wonderful day and we hope to see... More

Bradford, Vermont
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband, 13 year-old daughter and I stayed at this hotel 4th of July week, while attending a dance competition in Times Square. We had no idea the cost of a hotel room would be so high, or that NYC hotel rooms were mostly closet-sized! We were pleasantly surprised with this hotel. They offered to switch us from the king... More

Was this review helpful? Yes 2
Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Thank you for staying with us and submitting a review of our property. Thank you for recognizing our associates and the service that was provided for you. We try hard each day to provide the best experience possible for each guest. I am delighted that we were able to provide you with a great stay while in NYC. It is... More

Ponte Vedra Beach, Florida
Top Contributor
178 reviews 178 reviews
34 hotel reviews
296 helpful votes 296 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The location is wonderful. Across from gorgeous row houses. Steps away from Central Park. The A, C, B, D subway line is around the corner on Central Park West & 72nd. The 1, 2, 3 line is a short walk to Broadway & 72nd. The hotel is super small, about the width of a row house. But it has much... More

Was this review helpful? Yes 6
Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Hello and thank you for being our guest and reviewing our hotel. I am not sure where to start with where and how we fell extremely short during your stay. Please know the experience you encountered was by no means typical of the usual service our guests' experience. I am very sorry that so many aspects of your stay were... More

NYC
Top Contributor
109 reviews 109 reviews
28 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed June 22, 2014

I loved my stay at this property which is located on one of the nicest residential blocks on the Upper West Side. I was immediately welcomed by team member Sharmalee, who assigned me a modern room with a Queen-size bed, flatscreen TV and Coffee Maker. The bathroom was bright and clean. I had no idea that Brrakfast is included at... More

Was this review helpful? Yes 3
Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Hello and thank you very much for the kind review and most importantly recognizing two of our best associates! I have shared the review with them so they are aware that guests certainly recognize their efforts on a daily basis. I am delighted you enjoyed the hotel and our perfect location. We look forward to having your back in the... More

San Francisco, California
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 17, 2014

When I pay over $200 for a room and this was the most inexpensive in most of NY, my expectations when I enter the room for the first time is ahhhhh. My reaction was ewwww. First impression, dingy, small, dusty and just didn't seem clean. I knew I was only staying there for one night before my cruise, but I... More

Was this review helpful? Yes 2
Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Hello and thank you for reviewing our hotel. I sincerely apologize that we fell short and did not provide you with the best experience we could have. Reviews like these are the best training tool we have to ensure that each guest enters and leaves with a positive perception of their stay. I do hope you return in the future... More

Winnipeg, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 5, 2014

Amazing location 1/2 block away from Central Park and about 45 min walk to Times Square. Rooms were very small, only ice machine is on the main floor with a very slow elevator. Asked for a wake up call twice and did not get it, Breakfast was good and generally did not have to wait for a seat,

Was this review helpful? Yes 1
Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Hello and thank you for submitting a review of our hotel. I am delighted to know that your had a great experience while staying with us. I have shared the review with each team member and noted the places we failed to meet your expectations. We are working on improving all aspects of the guests stay. Reviews such as yours... More

Clancy, Montana
Top Contributor
121 reviews 121 reviews
28 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed June 3, 2014

I stayed here for 2 nights recently. The location is great if you are looking for "upper west side" Manhattan ~ on a budget. The hotel is small. There is only one elevator, so ask to stay on the first few floors, so you can avoid it. Also, breakfast area is tiny - almost no place to sit during peak... More

Was this review helpful? Yes 2
Andrew B, General Manager at Comfort Inn Central Park West, responded to this review

Thank you for sharing your experience with us and submitting a review of our hotel. Guest feedback is by far the best tool we have in measuring our ability to provide the best experience possible. This certainly helps to be aware of what our guests are saying and how we can provide a better experience. I do encourage you to... More

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Additional Information about Comfort Inn Central Park West

Address: 31 West 71st Street, New York City, NY 10023-4103
Location: United States > New York > New York City > Manhattan , Midtown , Upper West Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Central Park West 2.5*
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Also Known As:
Comfort Inn Central Park West Hotel New York City
Comfort Inn New York City
Central Park West Comfort Inn
New York City Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi )
Hotel Class
Official Description (provided by the hotel)
Located on Upper West Side near popular restaurants, shops and boutiques - Convenient to transit and subway. ... more   less 
Number of rooms
96

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