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Comfort Inn Central Park West

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31 West 71st Street, New York City, NY 10023-4103
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Comfort Inn Central Park West
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Comfort Inn Central Park West
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839 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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Miami, Florida
1 review
3 of 5 stars Reviewed 4 days ago NEW

Keep in mind what you payed for this room...yes, the elevator is tiny and slow, the bathroom more cramped than a Porta John, the free breakfast is served in a tiny, hot, ugly room. However, the location can't be beat, next to Central Park, the subway, museums, quiet neighborhood, helpful staff. We had a double/twin room, for 3 people, the... More 

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Level Contributor
2 reviews
1 of 5 stars Reviewed 1 week ago

Disgusting. Cockroaches. Broken elevator. Wifi never worked. Cable TV on and off. I stayed at this hotel as it is very close to Central Park and I have a one year old baby. The location, however, could not compensate for the poor quality of this hotel. The hotel is in a very old brownstone and is in desperate need of... More 

Was this review helpful? Yes 1

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Co Durham
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago

The location is superb. Close to subway 72 station and close to Central Park . The room I was provided was very small, cleanish but dated. TV did not work well. Lifts are slow and had to wait for sometime in the morning to get down. My room was on the 14th floor so you can imagine the inconvenience. Breakfast... More 

Was this review helpful? Yes 2
Ohio
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here to be near the NYC Triathlon, which was on 72nd Street and Central Park. The location was excellent for that purpose. It's in a very nice area, on a residential street with many restaurants within only a block or two. There were three of us, so we took a room with a double bed and a twin.... More 

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Ocala, florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are a budget minded traveler who would rather spend money on site seeing and fun, and not 300 bucks a night for a hotel room, this place is for you!! From the time we arrived until checkout, we were VERY impressed with all of the wonderful staff. Our receptionist was pleased to allow us to check in early... More 

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Milton Keynes, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Close to 72St station and half block from central park. Staff are friendly enough. Rooms are extra small. I had doubts about the rug and bought sandals just in case. There is free WiFi... When it works. Continental breakfast included in most rates but dinning room is not much bigger than the rooms. So be ready to share table or... More 

Was this review helpful? Yes 2
Robert K, General Manager at Comfort Inn Central Park West, responded to this review

We wanted to take this opportunity to thank you in advance for staying with us and for filling out a survey. Thank you for the kind words about the staff as well. Please be advised that in the not too distant future the property will be undergoing a major renovation that will include the guestrooms as well as the public... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Choose this hotel to be close to Central Park, natural history museum. We had just one day to walk around Manhattan. Stuff was helpful, room clean. Breakfast... You better have it somewhere else if you used having more then cup of tea or coffee in the morning.

Was this review helpful? Yes 2
Robert K, General Manager at Comfort Inn Central Park West, responded to this review

We wanted to thank you in advance for staying with us and to thank you for filling out a survey. You mentioned about the breakfast in the morning, there are currently 3 hot items inclusive of make your own waffles, scrambled eggs, bacon or sausage, cereal, muffins, bread, donuts, juices, yogurt etc.. Sorry if your experience with breakfast was less... More 

East Sussex, United Kingdom
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed here for 5 days in early July - we booked via a travel agent in the UK and once arriving at the hotel found the rooms we booked were not available in the hotel so had to use smaller rooms, after a 16 hour journey we were unimpressed to find the door didn't work in one of the rooms... More 

Was this review helpful? Yes 1
Robert K, General Manager at Comfort Inn Central Park West, responded to this review

We wanted to take this opportunity to thank you for your recent stay with us and to thank you for filling out a survey via trip advisor. Thank you for the kinds words about our staff as well. We are sorry to hear of the issues you encountered with your guestroom doors during your stay and have addressed with the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Xavier and Amanda were very helpful and friendly. I would highly recommend staying there. Good breakfast bar. Clean and location friendly. Food was fresh and dining area was very clean. The outside was well lit.

Was this review helpful? Yes 1
Robert K, General Manager at Comfort Inn Central Park West, responded to this review

We wanted to take this opportunity to thank you for your recent stay with us and for your kind words about our staff members Xavier and Amanda. Thank you once again for staying with us and for filling out a survey, we would love to be your hosts once again when your travels bring you back to our area once... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I loved this hotel staff was so helpful and friendly...and excellent service...they went above and beyond for me...from front desk and thru out...room was cozy and small but I didn't mind size of it as long as I felt comfy with it...loved it that it was close to central park west and price was perfect...I'm definitely coming back to the... More 

Was this review helpful? Yes 1
Robert K, General Manager at Comfort Inn Central Park West, responded to this review

We wanted to take this opportunity to thank you for staying with us during your recent visit to the New York City area. We also wanted to say a big thank you for the kind words about the staff as we strive for great service each and every day. We would love to be your host once again when your... More 

Hotel Review Summarization

What travelers say

  • Subways stations(5)
  • Great location(5)
  • Rooms are small(4)
  • Very helpful(4)
  • Very small(4)
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Staying in Upper West Side

Neighborhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theater performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighborhood
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