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Courtyard by Marriott New York Manhattan/Fifth Avenue

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3 East 40th Street, New York City, NY 10016
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1 room 1 guest
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Courtyard by Marriott New York Manhattan\/Fifth Avenue
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626 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Minneapolis, Minnesota
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Best location!! Close to everything!! Right next to Bryant Park and a short walk to Grand Central Terminal and Times Square. I would stay here again. Rooms a bit small, but you are never there so it doesn't really matter. Willy and George are great doorman and are super helpful! Comfy beds, clean rooms. Small hotel, affordable.

Was this review helpful? Yes 1
Carmel, New York
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for one night as I had a late night in the city and it was easier to get into the office in the morning rather than commute all the way home. The beds were comfortable and the room a decent size. I did find random, stray hairs on the clean towels (gross) and I had a horrible... More 

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Scott S, General Manager at Courtyard by Marriott New York Manhattan/Fifth Avenue, responded to this review

Michelle P. I want to apologize for not meeting your expectations with respect to the hair on the towel, the street noise and the staff not asking how your stay was at our hotel. I assure you this is not indicative of the typical service we provide. I hope you give us another opportunity in the future. Sincerely, Scott S.... More 

Raleigh, North Carolina
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Upon check in the hotel staff was somewhat friendly but didn't tell us anything about the amenities until the next morning, only after us asking about them. The room was clean and a decent size for NYC. There was rust in the bathroom and the clock was broken. Noise level was not too bad. Location great, about 6 blocks from... More 

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Scott S, General Manager at Courtyard by Marriott New York Manhattan/Fifth Avenue, responded to this review

GloriousDay2Day, Thank you for taking the time to write a review, I appreciate your feedback as it allows us to improve service to all of our guests. I will share your feedback with staff and coach them on being more proactive in discussing the amenities of the hotel. I am sorry about the clock and the rust we will inspect... More 

Washington DC, District of Columbia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am a business traveler so I rate high three things - quiet sleep, fast wifi and excellent customer service. I got all three. But I will say that the rooms need some major renovations. But it did the job on my 3-night business trip.

Was this review helpful? Yes 1
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were 3 adult ladies in NY for the weekend. We had booked a room with a king size bed and a sofa bed. When we came to check in the room was having AC issues so they put us in two adjacent doubles at the same total price! Thanks Courtyard! The positives: The rooms are clean. The bed is... More 

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Melbourne
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived about 2am after a delayed flight from HK, met Mike at the counter, he was cheery, helpful and we went straight to our room. One thing to note, the hotel has no restaurant, it's a very compact building a short walk to Grand Central Station and easy access to all the wonderful things in NY which tourists come... More 

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Denton, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A pleasant surprise. Good location, close to Bryant park, good restaurants in area, great deli next door. Felt safe walking in the entire area. Very few amenities but 24 hour Starbucks coffee machine, small fitness room. Rooms are small but well appointed, clean and comfortable. The staff was excellent; friendly, courteous and helpful. We will definitely stay here again.

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Hampden, Massachusetts, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff at this hotel were very friendly and greeted us warmly when we arrived. Our room was smaller than we had expected but was clean with comfortable beds. It was warm out so we appreciated the air conditioning in the room, however it was incredibly loud - especially at night when you're trying to sleep. An ice machine was... More 

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Scott S, General Manager at Courtyard by Marriott New York Manhattan/Fifth Avenue, responded to this review

Paige T, I am glad to read you felt our staff was warm and friendly and that one of our porters was so awesome with your kids. I love to see these comments as we pride ourselves on being very hospitable. I am sorry to read you were not satisfied with noise level and the size of the rooms. We... More 

pennsylvania
Level Contributor
119 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Having stayed at many courtyards over the years I would not exactly call this a typical marriot courtyard. It is small but has no true lobby/sitting area and I was expecting the mezzanine level with one coffee machine and two computers with chairs to b e larger. So the pros Good convenient location for typical tourist sites in NY, Rooms... More 

Was this review helpful? Yes 1
Scott S, General Manager at Courtyard by Marriott New York Manhattan/Fifth Avenue, responded to this review

4vrongo, Thank you for taking the time to list out the pros and cons of our hotel, we do have many positive attributes to our property and some physical limitations. Thank you for the positive comments with respect to your pros, we appreciate this. I want to apologize for the item left behind in the room. I encourage all guests... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 23, 2015

I was up on the 29th floor. The room was small, but comfortable. The hallways and carpet were quite dated. The lobby was small, but serviceable. The A/C rattled quite a bit. The staff was pleasant and helpful for the most part. The outside of the hotel looked very dated. Very small gym. Not much in the way of amenities... More 

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Scott S, General Manager at Courtyard by Marriott New York Manhattan/Fifth Avenue, responded to this review

Cisco D, Thank you for your comments, the rooms and corridors were actually renovated the spring of 2015. I guess it is matter of personal taste. I am sorry the AC was a little noisy I have the chief look into this matter. Our hotel rooms are consistent with other select service rooms in a prime NYC location. Regards, Scott... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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