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Courtyard by Marriott New York Manhattan/Fifth Avenue

3.5 of 5 3 East 40th Street, New York City, NY 10016
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Courtyard by Marriott New York Manhattan/Fifth Avenue
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Courtyard by Marriott New York Manhattan/Fifth Avenue
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530 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Darwin, Australia
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The staff was pretty unfriendly and overall behaved like they were doing guests a favour. The business centre did not have a working printer and there was no effort from staff to fix it. The renovation felt outdated. The air conditioner was loud and unpredictable. The bathtub was grainy from the repainting it had done. Great location but not great... More

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uk
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 4 nghts with girls friends on a pre Christmas break...Had the best time. Hotels location is ecellent, spotlessly clean, the most comfortable beds you will ever find, free Starbucks coffee on the mezzanine.....Would recomend.

Was this review helpful? Yes 2
Stonington, Connecticut
Top Contributor
71 reviews 71 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay frequently in this hotel because we arrive into Grand Central so the location is perfect. However, we really appreciate the friendly staff. The door staff are always friendly with the kids and welcoming to all. The hotel has only a few rooms per floor and is rather small but the rooms are nice and the bathrooms nicely updated.... More

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Boston
Contributor
16 reviews 16 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

On November 13th I stayed at the Marriott Courtyard New York Manhattan/Fifth Avenue. I am a Marriott Rewards Customer at the Silver/Gold level which means I stay at Marriotts 5-10 times a year for two to four weeks. I registered for a stay at the Marriott at 3 East 40th street. This is a very small Marriott with no real... More

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Meagan G, Manager at Courtyard by Marriott New York Manhattan/Fifth Avenue, responded to this review

Good Day Thank you for taking the time to submit a review regarding your stay. When you have a moment can you please email me or call me so that we can discuss the various issues you had while staying here. I would like to hear from you and see if could address some of your concerns. Thank You Meagan... More

Andover, Massachusetts
Contributor
20 reviews 20 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

For the price, this hotel was a big disappointment. The small lobby consisted of one bench. The "business office" was 3 computer terminals on a balcony overlooking the lobby, and the free coffee and tea was one K-cup machine next to the computers that wasn't working for half the time we were there. The room was fine, although very small.... More

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Meagan G, Manager at Courtyard by Marriott New York Manhattan/Fifth Avenue, responded to this review

Hello First and foremost thank you for your open and honest feedback regarding the hotel. We are very pleased to annouce that the coffe machine in our lobby serves Starbucks coffee, hot chocolate, and tea which is complimentary to our guests. I would like to personally apologize if this did not meet your needs during your stay. When you have... More

Cavendish, Vermont
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well this was our first trip to New York City. The room was quite small, but we had everything we needed and it was comfortable a very clean. The check in process was great very nice front desk staff and willing to help with your plans for the weekend. The only thing that I didn't realize was that the breakfast... More

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Meagan G, Manager at Courtyard by Marriott New York Manhattan/Fifth Avenue, responded to this review

Hello! Were very pleaseed that you enjoyed your stay with us. Thank you for your kind words regarding our staff. We are very proud of each and everyone of them, as they strive everyday to provide top service to all of our guests. Breakfast is not included as a part of your stay, but we do offer a variety of... More

Edmonton, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location in relation to Times Square. It is only a fifteen minute walk to Central park as well. We arrived early at 11:30 AM and the staff were able to give us room in spite of that. The staff were very courteous and helpful. The room was very roomy for a New York hotel,... More

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Meagan G, Manager at Courtyard by Marriott New York Manhattan/Fifth Avenue, responded to this review

Barry Thank you so much for your wonderful review and comments regarding our staff!! We will share your feeback with them, they work very hard at providing a great experience for all our guests. We are one of the more fourtunate Courtyards in the city to have such prime location in the heart of the city. We hope to serve... More

Bartlett, New Hampshire
Top Contributor
86 reviews 86 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Courtyard has a Pleasant staff. The location is relatively convenient, i.e., just beyond Bryant Park, which itself is worth a visit. but a cab is appropriate for most places. Fortunately, it's in Mid-town, which makes it easy to go up-town or downtown. The hotel has no restaurant or lounge and the rooms are small. The air conditioning sounds like... More

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Meagan G, Manager at Courtyard by Marriott New York Manhattan/Fifth Avenue, responded to this review

Hello Thank you so much for your review and for your open feedback. We always strive to improve ourselves and will use your comments to help do so. We are very fourtunate to be in such a wonderful location right in the heart of NYC by all major sights and attractions. Unfourtunatly for the moment the restuarant is closed, so... More

Faches-Thumesnil, France
Contributor
14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ideally located at 10 mns from Time Square near Bryant park (bus stop for a cheap shuttle to the airports) Bus stops and subway very close. Good service . Very clean. No breakfast but deli next door+ retaurants nearby.

Was this review helpful? Yes 1
Meagan G, Manager at Courtyard by Marriott New York Manhattan/Fifth Avenue, responded to this review

Hello!! Thank you for your kind words and we are so very pleased that you enjoyed your stay here with us!! Our restaurant is currently closed, however we do have a 24 hour deli next door which serves breakfast and a variety of other food options. We are lucky to be right across the street from Bryant Park, which is... More

Ann Arbor, Michigan
Contributor
14 reviews 14 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was to stay for 2 days while on a business trip but I ended up checking out after a few hours. This is a centrally located Marriott property with few amenities and not much to rely on but the location. The restaurant is closed and the sad little gym is tiny and has no windows. After checking in around... More

Was this review helpful? Yes
Meagan G, Manager at Courtyard by Marriott New York Manhattan/Fifth Avenue, responded to this review

Good Day! Thank you for sharing your thoughts and concerns regarding our hotel. We apologize for failing to meet your expectations during your stay. Yes unfourtunatley the restuarant next to us is currently closed as it is under renovation, and we especially apologize for the paint smell we are trying to maintain our guest rooms to a high level of... More

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Additional Information about Courtyard by Marriott New York Manhattan/Fifth Avenue

Address: 3 East 40th Street, New York City, NY 10016
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott New York Manhattan/Fifth Avenue 3.5*
Number of rooms: 185
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Also Known As:
Courtyard New York Manhattan/Fifth Avenue Hotel New York City
Courtyard Fifth Avenue
Courtyard New York City
New York City Marriott
New York City Courtyard

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