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The Evelyn

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7 East 27th Street, New York City, NY 10016 (Formerly The Gershwin Hotel)
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The Evelyn
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The Evelyn
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892 reviews from our community

Traveler rating
    216
    379
    197
    57
    43
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130
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Evelyn
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East Greenbush, New York
Top Contributor
69 reviews 69 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The entire staff at this hotel were VERY friendly and efficient. However, the hotel itself leaves a lot to be desired. I must say that the newly renovated rooms ARE very nice, but the lobby and entrance are not very inviting. This hotel is still under renovation. Very noisy in the halls during the night. Also got a letter slid... More 

Was this review helpful? Yes 1
TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Good Day, Thank you for acknowledging that our staff members are very friendly and efficient. As you may now we are currently in the midst of the transformation of the Evelyn. Please rest assured that our elevators are part of our planed upgrades. All your concerns are being addressed expeditiously. We value you as a guest and hope that we... More 

Atlanta, Georgia
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Almost perfect hotel revitalization with hardwood floors, a soft comfortable bed, and tiled glassed in shower that said contemporary but also clean. Unfortunately like so many older buildings in NYC, it is very hard to contain noise. By the early morning, I did begin to hear a lot of moving about in the hallway. On the flip side, this is... More 

Was this review helpful? Yes
TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Greetings Reading your descriptive narrative of Evelyn was very enjoyable. We appreciate all the intricate details that you affirmed. You are always welcomed to stay with us. Lastly, thank you in advance for spreading the word about us Sincerest Regards Eric B. Sincerest Regards Front Office Manager More 

Paris
1 review
1 of 5 stars Reviewed 1 week ago NEW

This hotel provides poor value per money. If you go there, choose between a dark depressing room or a noisy one. And don't forget anything in your room if it's on a high floor, the elevator suffers from asthma.

Review collected in partnership with this hotel

Was this review helpful? Yes
TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Good Day, Thank you for the time that you spent to share your comments with us. It is most appreciated; Please rest assured that our elevators are part of our planed upgrades. We are still in the midst of the transformation The Evelyn. All your concerns are being addressed expeditiously. We value you as a guest and hope that we... More 

Buffalo, New York
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Friendly staff, clean rooms (although very compact). Lobby is deceiving as it is under renovation. The rooms have temperature control but the lobby was uncomfortably hot and humid. Central location. Fairly quiet and comfortable. Would stay here again.

Was this review helpful? Yes
TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Greetings Thank you for the acknowledgment of our friendly staff. We are in the midst of the transformation of The Evelyn, We are currently addressing all your concerns. We appreciate all your comments. Rest assured that the lobby is part of our planed upgrades. I’m confident that your next stay will be most enjoyable. You are always welcomed to stay... More 

Stockholm, Sweden
1 review
4 of 5 stars Reviewed 1 week ago NEW

Very good location, near by subway,near by plenty of restaurants and top ten sightseeing. Very clean hotell, rooms are small but not too small, great shower, soft and luxury beds. The only elevetator was problem. Very nice and helpful staff.

Review collected in partnership with this hotel

Was this review helpful? Yes
TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Greetings Thank you for the acknowledgment of our friendly staff. We are in the midst of the transformation of the Evelyn, We are currently addressing all your concerns. We appreciate all your comments. Our elevators are part of our planed upgrades. I’m confident that your next stay will be most enjoyable. You are always welcomed to stay with us. Sincerest... More 

Lyon, France
1 review
3 of 5 stars Reviewed 1 week ago

Hello to all, I come back from NYC and I wanted to return on my journey, in particular on the Hotel Evelyn Hotel ex Gershwin, 7 27th 5th Av(Avenues), district Flatiron, Madison, this is very central on the good lines, (28th we find 3 lines) on Park, between Broadway and 7th see 8th Av(Avenue); thus nothing to add on the... More 

Was this review helpful? Yes
TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Good Day, Thank you for asserting the notion that after the transformation of the Evelyn, “it will all be very nice.” We are grateful to receive such a comment from a Trip Advisor's Top Contributor. Please rest assured that all your concerns that you mentioned are currently being addressed. Thank you for acknowledging our friendly and helpful staff. You are... More 

Bielefeld, Germany
1 review
4 of 5 stars Reviewed 1 week ago

Location is just perfect. Rooms are nice and clean. Unfortunately there is only one Elevator, which is pretty slow, so it takes time. Service was very good and we had a nice welcome. I can definitely recommend this hotel!

Review collected in partnership with this hotel

Was this review helpful? Yes
Albany
1 review
4 of 5 stars Reviewed 1 week ago

Still under renovation, the public spaces were sparsely furnished and a little dark. The staff was very friendly and helpful. We like to walk and the location was great for being central to the sights we were visiting.

Review collected in partnership with this hotel

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München
1 review
3 of 5 stars Reviewed 1 week ago

Located right in the middle of everywhere, around the corner of Flatiron Building; however doublerooms and its closets are quite small, especially for staying for one week. Staff friendly and likeable; however frontdesk not very helpful.

Review collected in partnership with this hotel

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London, United Kingdom
Top Contributor
92 reviews 92 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Because we've never stayed in a 'boutique ' type hotel before....let alone one that's not finished!.....and if your like us and you are in the 50+ age group..... then perhaps you might be better off with a more standard type of hotel. don't be fooled by the pic of the room on this page .....as although 'our room' is tidy... More 

Was this review helpful? Yes 1
TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Good Day, Thank you for asserting the notion that after the transformation of the Evelyn, “it will all be very nice.” We are grateful to receive such a comment from a Trip Advisor's Top Contributor. Please rest assured that all your concerns that you mentioned are currently being addressed. Thank you for acknowledging our friendly and helpful staff. You are... More 

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