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The Evelyn

3.5 of 5 7 East 27th Street, New York City, NY 10016 (Formerly The Gershwin Hotel)
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The Evelyn
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The Evelyn
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784 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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WV
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Nice boutique hotel in a decent location (depending of where you spend most of your time). We stayed right before Christmas for a long weekend (family trip). The hotel is located about 6-7 blocks from Penn Station. Hotel staff was excellent. Nice free coffee service in the lobby. About 1 1/2 blocks away from Eataly (a must for dining/shopping) for... More 

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Lyon, France
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Super centrally located and convenient location. Very friendly and polite staff. Great giant lobby. +++ coffee and pastries in the morning. hot water for tea at night. Rooms are nicely appointed and furnished. - - - single elevator which may be one of the slowest elevators in NYC or the world even. Morning descent was always trying and an exercise... More 

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Dublin
1 review
3 of 5 stars Reviewed 4 days ago NEW

Staff were very friendly , room was very cold and small Not what we booked we requested a lower ground floor as my husband can't go in a lift we got the fifth floor which he had to climb every day with a sore back

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Perth, Scotland
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel located in a great part of town very close to all the sights of Manhattan. We stayed in a newly refurbished twin room which was very nice, albeit small. Great shower and bathroom with good quality toiletries. One small point is that the lift is VERY slow and did cause us some annoyance at times. Luckily some... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 6 days ago NEW

We chose to stay at the Evelyn because it was close to the venue we were going to. Pleasantly surprised. The room was small but very nice. The beds are so comfortable. Staff was courteous and helpful. During our stay we did not have hot water, which wasnt too much of a problem because we were only there overnight but... More 

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TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Good Day, First and Foremost, thank you for choosing to stay at the Evelyn. Thank you for acknowledging that our staff is helpful and courteous. Contingency planes will be in place that no matter what happens, normal operation of the Evelyn will continue without any interruption. We are confident that on your next visit you will have a perfect stay.... More 

Canberra, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

I stayed at The Evelyn for 6 nights last week and having such a nice room really made my stay in New York more enjoyable. The room was quite small, but since it was only me, it was all I needed. The room was elegantly decorated and it looked exactly like in the photos. There was a theme of the... More 

Was this review helpful? Yes 1
TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Good Day, Thank you for the rave review of your six night stay at The Evelyn. Thank you for your elegant description of the bathroom and the room you stayed in. Reading your comments was like reading the setting in the bestselling novel. A job well done with your description of the room you stayed in. We are currently undergoing... More 

Elizabethtown
1 review
3 of 5 stars Reviewed 1 week ago

Nice CO Bigelow soap products, comfortable bed, and the room smelled fresh and clean. Unfortunately the hot water is tempermental (or non-existant in some rooms) and the lobby is dark and unfinished. Trash pick up is apparently Friday morning at 4:30 am, expect to be woken by the truck and cursing workmen. This hotel has great potential, the price was... More 

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TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Good Day, Thank you for the great comment about our amenities, we are still in the midst of the transformation of the Evelyn. Contingency planes will be in place that no matter what happens, normal operation of the Evelyn will continue without any interruption. We are confident that on your next visit you will consider us to be above average.... More 

Eindhoven, The Netherlands
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited this hotel from 15 till 20 february. Slept in a queensized room which was still very new. The shower in the bathroom was excellent! The location of this hotel is good, subway is a 2 minute walk. We had no breakfast here but we ate it at a deli named ''bread and butter'' on the corner of 5th avenue... More 

Was this review helpful? Yes 6
TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Dear valued Guest, Thank you so much for your kind words, we appreciate you taking the time out to letting it be known that our bathroom was excellent. We take the customer service provided to our valued guests very serious. So when you categorize our staff as being exceptional, it speaks volumes. We are still in the midst of the... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good: The evening staff was great, so nice and accommodating. The AC broke down and they got us a radiator whithin 5 minutes. The bed sheets, the towles, the shower were all luxurious 5 star like. Locationg is a few minutes walking from the empire state building and about 20 min from times square. Bad: The morning staff were grouchy... More 

Was this review helpful? Yes 1
TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Good Day, Thank you for acknowledging our great staff. We are most appreciative that you found our amenities to be luxurious and felt it had five stars quality. Please rest assured that we are in the midst of our transformation and everything will be great and perfect. We are in the current phase of changing all of our windows. We... More 

liverpool
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was very clean and the staff exceptional.Situated 20 minute walk from Time Square and 5 minutes away from Empire State Building. Complimentary tea and coffee available at front desk throughout the day and continental breakfast of a morning. The only downside to this hotel was that the lift was sometimes very slow but when this happened front desk... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Good Day, First and foremost, thank you so much for choosing to stay at The Evelyn. We are truly grateful; considering our staff to be exceptional is appreciated and acknowledged. We are confident that you will be impressed with the end results; Please rest assured that our elevators are part of our planed upgrades. We extend to you an infinite... More 

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Additional Information about The Evelyn

Address: 7 East 27th Street, New York City, NY 10016 (Formerly The Gershwin Hotel)
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Evelyn 3.5*
Number of rooms: 150
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Also Known As:
Gershwin Hotel New York City
Gershwin Hotel Nyc
Hotel Style:
#221 Business Hotel in New York City

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