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The Evelyn

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7 East 27th Street, New York City, NY 10016 (Formerly The Gershwin Hotel)
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The Evelyn
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The Evelyn
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888 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Typical tiny NYC hotel room which is OK except that hallway noise was very loud due to the older building. One elevator was broken and the other looked completely unsafe so I took the stairs. Maybe wait until the renovation is done. definitely ask for a room far away from the stairs or elevator.

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Louveciennes
1 review
1 of 5 stars Reviewed yesterday NEW

Dreary lobby, noisy rooms, no service, had to ask to get the room done, no vacuum cleaning, dustbins not emptied. Incredible ! This hotel is being upgraded and could make the grade but the present management team does not seem to control or mange its staff at all.Pity. The location is great and the decoration of the tiny rooms could... More 

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La Rochelle, France
2 reviews
4 of 5 stars Reviewed yesterday NEW

Whilst there is building work going on it was not a problem for me. Our double double had the most comfy beds we have ever slept on and the bathroom was beautifully decorated with a big shower cubicle. Loved the empty fridge, so useful for storing drinks and snacks. Everyone is super helpful and friendly. Lovely seating area in the... More 

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Stratford
1 review
5 of 5 stars Reviewed 2 days ago NEW

Not much more to say. Nice clean room and wonderful staff. We had boxes there for our Earth Day Event and the porters were wonderful in helping make sure they were secure...Very nice time. Comfortable room...

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Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed 2 days ago NEW

+ location, you can walk to Times Square for example. It's nearby the Empire state building + design room Tip: go the 230 roof top bar, only 1 minute away - Shower (no water or too cold/hot) - No breakfast

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A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

The room with the two double beds was too small. And the bathroom also. We were tree persons and we would have appreciated to have more space. Except that, everything was very nice and the service is very good.

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East Greenbush, New York
Top Contributor
69 reviews 69 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The entire staff at this hotel were VERY friendly and efficient. However, the hotel itself leaves a lot to be desired. I must say that the newly renovated rooms ARE very nice, but the lobby and entrance are not very inviting. This hotel is still under renovation. Very noisy in the halls during the night. Also got a letter slid... More 

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TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Good Day, Thank you for acknowledging that our staff members are very friendly and efficient. As you may now we are currently in the midst of the transformation of the Evelyn. Please rest assured that our elevators are part of our planed upgrades. All your concerns are being addressed expeditiously. We value you as a guest and hope that we... More 

Atlanta, Georgia
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Almost perfect hotel revitalization with hardwood floors, a soft comfortable bed, and tiled glassed in shower that said contemporary but also clean. Unfortunately like so many older buildings in NYC, it is very hard to contain noise. By the early morning, I did begin to hear a lot of moving about in the hallway. On the flip side, this is... More 

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Paris
1 review
1 of 5 stars Reviewed 5 days ago NEW

This hotel provides poor value per money. If you go there, choose between a dark depressing room or a noisy one. And don't forget anything in your room if it's on a high floor, the elevator suffers from asthma.

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TheEvelynManagement, Front Office Manager at The Evelyn, responded to this review

Good Day, Thank you for the time that you spent to share your comments with us. It is most appreciated; Please rest assured that our elevators are part of our planed upgrades. We are still in the midst of the transformation The Evelyn. All your concerns are being addressed expeditiously. We value you as a guest and hope that we... More 

Buffalo, New York
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Friendly staff, clean rooms (although very compact). Lobby is deceiving as it is under renovation. The rooms have temperature control but the lobby was uncomfortably hot and humid. Central location. Fairly quiet and comfortable. Would stay here again.

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