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Ramada New York/Eastside

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161 Lexington Avenue, New York City, NY 10016
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Ramada New York/Eastside
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Ramada New York/Eastside
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1,057 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

I lived in NYC for 30 years, and when I found myself in need of a hotel room (the night I sold my apartment) I doubted I'd find anything affordable that was decent. I wasthrilled to find the Eastside Ramada. The staff is pleasant, the room was spotless, the mattress was comfortable, the breakfast and wifi are free. (And unlike... More 

Was this review helpful? Yes
Wabash, Arkansas
3 of 5 stars Reviewed 3 days ago NEW

We booked two rooms. Our confirmation only showed one room. We called the hotel directly and they said we had one room reserved. We called central booking and they said we had two rooms but they could not send us a confirmation for each room or any indication in writing that we had two rooms. We asked them to contact... More 

Was this review helpful? Yes
applecorehotelsstaff, Marketing & E-Commerce Associate at Ramada New York/Eastside, responded to this review

Dear Dingus D, Thank you for your review. We sincerely apologize for any mix-up with the reservations and we’re sorry central reservations could not provide you with a confirmation number for your two rooms. We’re surprised that the room was not properly cleaned. Our housekeeping staff is trained to clean the rooms very thoroughly and we will continue to work... More 

Ashburn, Virginia
1 review
2 of 5 stars Reviewed 4 days ago NEW

We stayed at the Ramada on Lexington Ave on a recent trip to New York. We were taking an evening cruise and this hotel was fairly close to the Midtown Skyport. Upon arrival, the snooty woman behind the desk advised us that our reservation had been cancelled. She stated that they had attempted to run our card and it declined,... More 

Was this review helpful? Yes
applecorehotelsstaff, Marketing & E-Commerce Associate at Ramada New York/Eastside, responded to this review

Dear drewdallons, Thank you for your review. We’re sorry your reservation was cancelled. It is our policy to run the card the day before arrival to ensure that the card used to make the reservation is valid. If it is not valid we try to contact the guest, but if we cannot we have to cancel the reservation. The front... More 

Wigton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 5 nights, the room was clean with a comfortable bed and fine en suite facilities. There was a good choice for breakfast and the staff on the desk were always helpful. Returning to the room after a busy day out and turning on the air conditioning was a real treat!

Was this review helpful? Yes
applecorehotelsstaff, Marketing & E-Commerce Associate at Ramada New York/Eastside, responded to this review

Dear Anne M, Thank you for your review. We’re glad you enjoyed your stay and hope you enjoyed your time in New York City. We hope to welcome you again soon. Liz from Apple Core Hotels More 

Kolkata (Calcutta), India
Level Contributor
64 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great Location for the price paid with a decent place to sleep --considering that you want to enjoy NYC and not only hotel it is a great hotel to stay ---lots of Indian restaurants nearby so eating out was not a issue--lovely to walk around the place ---good enough breakfast to put on the road for a good day---

Was this review helpful? Yes
applecorehotelsstaff, Marketing & E-Commerce Associate at Ramada New York/Eastside, responded to this review

Dear Areful I, Thank you for sharing your experience. We’re glad you enjoyed your stay and hope you had a great time in New York City. We look forward to welcoming you again soon. Liz from Apple Core Hotels More 

Durham
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a nice hotel that covered all of your basic needs. The area was fab within walking distance of all major attractions, it also had great restaurants on its doorstep would recommend the Italian and Mediterranean. The rooms were in need of modernisation but you are only in them to sleep and they were kept clean.

Was this review helpful? Yes
applecorehotelsstaff, Marketing & E-Commerce Associate at Ramada New York/Eastside, responded to this review

Dear Blackcats4, Thank you for your review. We’re glad you enjoyed your stay and hope you had a great time in New York City. We hope to have the opportunity to welcome you again soon. Liz from Apple Core Hotels More 

Belfast, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel has it's pros and cons- the pros- location: great location on lexington avenue about 10 min walk from empire state and herald square which is great as this hotel is moderately priced in comparison to other NYC hotels. Secondly, great places to eat around the hotel, i'd personally recommend vezzo just across the road on the corner of... More 

Was this review helpful? Yes
applecorehotelsstaff, marketing & e-commerce associate at Ramada New York/Eastside, responded to this review

Dear jessicagr2, Thank you for sharing your experience. We’re surprised that you found the cleanliness of the hotel to be unacceptable. We do not hear this type of complaint often, as the rooms are always cleaned very thoroughly. We do wish to apologize for any lack of cleanliness and will speak with our housekeeping staff to make sure this does... More 

Modena, Italy
Level Contributor
72 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent 3 nights at this hotel, rooms are not so big but there is everything you need, and the same goes for the bathrooms. What I appreciated the most is the position, it is in the middle of the city and this is a very good thing if you have few days top explore it. There are restaurants close... More 

Was this review helpful? Yes 1
applecorehotelsstaff, marketing & e-commerce associate at Ramada New York/Eastside, responded to this review

Dear Beatrix81, Thank you for your review. We’re glad you enjoyed your stay and hope you had a great time in New York City. Our rooms vary in size somewhat, but most are about average for hotel rooms in Manhattan. We hope to welcome you again soon. Liz from Apple Core Hotels More 

Oslo, Norway
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago

The stay started bad when we came late at night from a long flight and tried to check in and got the answer that the hotel was fully booked (even though we had a reservation). But they solved it quick and good, they booked us into another nearby hotel, and paid a taxi for us to get there. The next... More 

Was this review helpful? Yes
applecorehotelsstaff, Marketing & E-Commerce Associate at Ramada New York/Eastside, responded to this review

Dear LouEnq, Thank you for your review. We sincerely apologize for the inconvenience on the first night, but glad it was resolved. We hope you enjoyed your time in New York City. We apologize for the WiFi strength. We will look into this and fix the issue. We hope you will choose us again for any future lodging needs in... More 

San Diego, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My only complaint was related to payment. I was supposed to have a direct bill which didn't go through until AFTER I paid out of pocket. They hotel was nice; the room was big. Breakfast could have had a bit more protein, but all in all, I enjoyed it.

Review collected in partnership with Ramada

Was this review helpful? Yes 2
applecorehotelsstaff, Marketing & E-Commerce Associate at Ramada New York/Eastside, responded to this review

Dear C C, Thank you for your review. We're glad you enjoyed your stay with us, but sincerely apologize for the confusion with the direct bill. We hope everything was resolved properly. We're sorry you were not pleased with the free breakfast. We continually upgrade our offerings to make changes that will satisfy our guests. We hope you will visit... More 

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