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Avalon Hotel

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16 East 32nd Street, New York City, NY 10016
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Bed and Breakfast 2015
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Avalon Hotel
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Avalon Hotel
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891 reviews from our community

Traveler rating
    455
    362
    63
    2
    9
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259
349
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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    (891)
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There are newer reviews for Avalon Hotel
See the most recent reviews
Hudson, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2012

My wife and I were looking for a centrally located, independent hotel. And, for a good price. We found the Avalon's website offering a special summer package including breakfast with an additional 20% discount off the rate for booking a suite. Its a very good hotel for the rates they charge and feature lots of niceties that we enjoy. Free... More 

Was this review helpful? Yes 1
Michael R, General Manager at Avalon Hotel, responded to this review

Dear Harold T, Thank you for taking the time to share about your stay with us. We are delighted you enjoyed it so much and liked our location. I will be sure to pass your comments on to the rest of our team. Should your future plans include a trip to Manhattan, I hope you will contact my office directly... More 

2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 22, 2012 via mobile

This hotel is amazing! The staff are friendly and welcoming, the rooms are clean and palatial. We booked a package deal with flight and hotel when we went last time and we were surprised at how luxurious our room was for what we paid, we had the most amazing trip and the staff were really helpful about directions and sights... More 

Was this review helpful? Yes 3
Michael R, General Manager at Avalon Hotel, responded to this review

Dear Lucy H, Thank you for the wonderful review you posted. We are delighted you are returning to New York in December during the Holiday season. As the new General Manager, I wanted to introduce myself and hope you will contact me directly so I can personally oversee your accommodations. Best wishes and warm regards, Michael Rawson General Manager More 

Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 21, 2012

Traveled with the family and booked 2 rooms. Rooms were not contiguous, nor connecting but didn't matter. The hotel is so pretty. The lobby is breath taking and the ambiance couldn't be better. Room was very comfortable with 2 tvs, one on the living area (stayed at a suite) and one on the bedroom. The price was reasonable compared to... More 

Was this review helpful? Yes 2
Michael R, General Manager at Avalon Hotel, responded to this review

Dear LetyJ, Thank you for letting us know about your recent stay at the Avalon. We are delighted you and your family had such a good time and that you enjoyed your accommodations and some of the special features such as 2 TV's. We look forward to welcoming you back and I hope you will contact my office directly as... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 19, 2012

I stayed from july 25 through august 3 with my family and friends. We occupied 5 rooms of the hotel and I must say the experience was great. The staff is excellent, very diligent and helpful. I was there to get married and they made the experience unforgettable for my family and friends. Jezmin and Carolina as the rest of... More 

Was this review helpful? Yes 2
Michael R, General Manager at Avalon Hotel, responded to this review

Dear CarmenMV, Thank you very much for choosing the Avalon for such a special occasion. We are thrilled to hear that you had such a positive experience, and are very happy you enjoyed your room. We very much appreciate your feedback, and will tell the staff that they were so important in making your stay a great one. When you,... More 

Aberdeen, Scotland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 16, 2012

My sister and I are returning again to the Vincci Avalon in November and are really really looking forward to the trip. This will be our third time in a few years but we know exactly what we will get. Good service from check-in, bells are so helpful and will carry and transport your luggage to and from rooms. Large... More 

Was this review helpful? Yes 2
Michael R, General Manager at Avalon Hotel, responded to this review

Dear fletch5, We were delighted to learn you are returning to the Avalon and look forward to welcoming you back. As the new General Manager of the Avalon, I want to be sure this stay is as good as all the rest. I hope you will contact me directly so I can personally oversee your accommodations. Sincerely yours, Michael Rawson... More 

Copenhagen, Denmark
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 7, 2012

Great location, steps away from Korea town and half a block from Empire State Building! Very friendly, professional and accomodating staff who helped us with a quiet and very nice room according to request from us. Very spacious room and bathroom, very clean and with wonderfully comfortable bed. Staff was helpful in providing tips about restaurants choice, airport transport etc... More 

Was this review helpful? Yes 1
Michael R, General Manager at Avalon Hotel, responded to this review

Dear David G, Thank you very much for taking the time to share your comments about your stay at the Avalon. We are thrilled that you enjoyed your room and your experience with the staff, and hope that we’ll be able to welcome you again soon! If you plan to return to New York, please contact my office directly as... More 

Shanghai, China
Top Contributor
62 reviews 62 reviews
38 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed August 4, 2012

the location was good, the room was spacey, the bathroom was quite big. my only complaint is that my room was very very dark and looking at backside of the buildings - not really the first thing i want to see in the morning, but then this was business trip. apart from this there was nothing special about this hotel,... More 

Was this review helpful? Yes 1
Michael R, General Manager at Avalon Hotel, responded to this review

Dear jelenaeva, We very much appreciate your feedback on your stay at the Avalon, and are sorry that your visit was not what you had hoped for. We’d love the chance to have you again, and to thank you for taking the time to let us know about your experience, I would like to provide you with a complimentary upgrade.... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 2, 2012 via mobile

When we arrived at the hotel, we were surprised to find that the hotel restaurant had been closed "recently" due to anticipated renovations and there was also no room service. When we got to our room, it was totally unacceptable--closet sliding door off its track and ready to fall off, furniture upholstery that was dirty, one washcloth in bath, etc.... More 

Was this review helpful? Yes 4
Michael R, General Manager at Avalon Hotel, responded to this review

Dear Gayle1945, My sincerest apology for the delay in getting back to you. I was reviewing all of my replies and just now see that your post did not get a response. By no means was I trying to avoid a difficult situation as it is important for me to respond to all comments. Your posting has had a significant... More 

Montreal, Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 1, 2012

Checked in Avalon in july 2012 with my wife and 2 kids ( 4 and a half and 2 years old ) Yes it is true as many have mentioned in trip advisor that the location is perfect and the rooms are large to a New york City hotel , but the best thing for us in this hotel was... More 

Was this review helpful? Yes 1
Michael R, General Manager at Avalon Hotel, responded to this review

Dear Sami M, We enjoyed hearing about your stay at the Avalon, and are so glad that it was a great one. Thank you very much for sharing with us how much you enjoyed your experience with the staff-- we will absolutely let them know that they made your visit special. We’d very much like to have you again, so... More 

Knoxville, TN
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 25, 2012

In the city on vacation, the Avalon was a great location about 1.5 blocks from the Empire State Building. Our king room with sofabed was clean and spaceous for NYC (plenty of room for family of 3). Staff was also helpful with recommendations nearby. No view to speak of. Breakfast was a little pricey at the hotel, but there was... More 

Was this review helpful? Yes 2
Michael R, General Manager at Avalon Hotel, responded to this review

Dear KnxTNTraveler, Thank you so much for telling us about your stay at the Avalon-- it's always wonderful to hear about such a great experience. We are delighted that you enjoyed the location of the hotel, and we hope that as a result, had the chance to see all of New York's best sights. Please contact my office directly if... More 

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