We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Marcel at Gramercy

201 East 24th Street, New York City, NY 10011
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Professional photos
The Marcel at Gramercy
View Map
Add Photo Write a Review

1,870 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    746
    670
    236
    119
    99
See reviews for
246
744
171
368
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (289)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1870)
  • Mar-May only
    (505)
  • Jun-Aug only
    (520)
  • Sep-Nov only
    (413)
  • Dec-Feb only
    (432)
All months
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Remember the "Service with a Smile" motto that you hardly ever experience nowadays? Well, this place in NYC has it! Upon arrival the door was opened for us with a big smile! Then to the front desk by a smile from the receptionist AND a great run down about the hotel and it's amenities! I have stayed in NYC a... More 

Was this review helpful? Yes
Xxxxx
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The friendliest staff and most helpful service around, your stay will be a pleasant one! You must check this hotel out! It is truly a gem in the neighborhood of Gramercy Park. So close to everything!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Andreas N, Director of Rooms at The Marcel at Gramercy, responded to this review

Hello maurellea, Thank you for your review. I was delighted to read that you enjoyed your stay and in particular that you found the staff to be helpful and friendly. I know that the team will be thrilled to learn of your kind comments. We look forward to welcoming you back in the future. Please feel free to contact me... More 

Sheffield, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

First time to New York and the hotel was excellent. Really lovely nice modern interior and rooms. Reception staff very friendly and helpful. Good central location on Manhattan Island for all the major sites. Excellent views of the Empire State Building from the hotel terrace. Hotel exterior slightly spoilt by all the scaffolding but can't be helped, once inside though... More 

Was this review helpful? Yes
Andreas N, Director of Rooms at The Marcel at Gramercy, responded to this review

Hello ClaireandPaul85, Thank you for your amazing review on Trip Advisor and thank you for mentioning our modern rooms, our friendly staff and our ideal location. We apologize for the scaffolding but in order to deliver the high standards our guests are accustomed to we do have to perform maintenance to our rooms and building from time to time. Thank... More 

Aarhus, Denmark
1 review
4 of 5 stars Reviewed 3 days ago NEW

Good value for fair Money.We spend 11 nights and were satisfied. Staff was very kind and supplied good assistance on our inquiries to dining, etc The area is good with plenty near possibilities for dining and a drink.

Review collected in partnership with this hotel

Was this review helpful? Yes
Andreas N, Director of Operations at The Marcel at Gramercy, responded to this review

Hello 901anders, Thank you for sharing your enjoyable experience with the Trip Advisor community. We look forward to welcoming you back in the future. Cheers, Andreas Nakos More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Marcel at Gramercy was fantastic and everything we hoped for. Friendly and knowledgable staff, large rooms for NY and an absolute pleasure to stay at. We will definitely be returning and recommending to all our friends and family

Review collected in partnership with this hotel

Was this review helpful? Yes
Andreas N, Director of Operations at The Marcel at Gramercy, responded to this review

Hello Stuart L, Thank you for your glowing review on Trip Advisor and for recommending us to your friends and family. We are so pleased to see that you enjoyed your stay and in particular found our staff to be friendly and knowledgeable, and our rooms to be large and comfortable. We look forward to welcoming you back in the... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

We stayed here after scouring through many different hotel options in NYC. We were heading in for 1 night for a wedding. After deciding we wanted something that was "just another chain" hotel we settled on The Marcel at Gramacy and what a great choice. The customer service was amazing. They were immediately responsive when emailed regarding close parking options-great... More 

Was this review helpful? Yes
Andreas N, Director of Rooms at The Marcel at Gramercy, responded to this review

Hello, Thank you for your wonderful review on Trip Advisor. I was delighted to read that you enjoyed your stay and in particular that you found the staff professional and friendly. I know that the team will be thrilled to learn of your kind comments. We look forward to welcoming you back in the future. Please feel free to contact... More 

Level Contributor
10 reviews
5 of 5 stars Reviewed 4 days ago NEW

We always enjoy our stay at the Gramercy; love the 10th floor rooftop patio which has terrific views of Midtown and is nicely decorated. The staff is friendly; thanks to manager Mike Williams for offering the suite at a great rate after Expedia fumbled our reservation and Andreas at the front desk was helpful as well. The hotel is convenient... More 

Was this review helpful? Yes
Andreas N, Director of Rooms at The Marcel at Gramercy, responded to this review

Hello Christine F, Thank you for your amazing review and your continued patronage. We are so happy to hear that we were able to make your stay perfect. As always, feel free to contact me directly at gm@modernehotelnyc.com so that I can assist in your next booking. Kindest regards, Andreas Nakos Director of Rooms The Marcel Hotel More 

Waynesville, North Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

I could not recommend a better hotel in a more pleasant location than the Marcel at Gramercy. The accommodations thought small (not unexpected in New York City) are cozy, inviting, and a pleasant respite from the day's activities in the evenings. If you're looking to visit New York City, definitely check out the Marcel at Gramercy.

Review collected in partnership with this hotel

Was this review helpful? Yes
Andreas N, Director of Rooms at The Marcel at Gramercy, responded to this review

Hello keithsQ869OYI, Thank you for taking the time to review us on Trip Advisor and thank you for recommending us to others! I am thrilled to see that you enjoyed your stay and that you found our location to be ideal to your needs. We look forward to welcoming you back soon. Cheers, Andreas Nakos Director of Rooms The Marcel... More 

Moscow, Russia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The hotel is rather well located, but unfortunately I would not recommand it for two main reasons : first the noise in the rooms, mainly due to AC units that dates back from the middle age and that are absolutely impossible to keep running if you want to sleep without earplugs ! but even without the AC on, if you... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Andreas N, Director of Rooms at The Marcel at Gramercy, responded to this review

Hello Jerome G, Thank you for taking the time to review your stay on Trip Advisor. The only way we can improve is through feedback from our guests. As is evident from our reviews, the majority of our guests truly enjoy staying with us. I am, therefore, disheartened to read your review and would cherish the opportunity to further discuss... More 

Aarhus, Denmark
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed there for nine days on our first visit to NYC. Very good neighborhood, friendly staff, hotel is nice and clean, but I wouldn't say it is comparable to a european four star hotel - is just isn't as nice. Breakfest isn't worth buying, use one of the many local shops instead. Very nice(!) roof terrace with a view to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Andreas N, Director of Rooms at The Marcel at Gramercy, responded to this review

Hello simonbG5556QI, Thank you for your recent review on Trip Advisor. I am pleased to see that you enjoyed our location, clean rooms, and friendly staff. Thank you for also mentioning our 10th Floor Guest Lounge with Continental Breakfast, complimentary coffee and wifi and stunning views of the Empire State Building from our rooftop terrace. We look forward to welcoming... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,018 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (346)
Viewed
Room/suite (112)
Viewed
Hotel & grounds (62)
Viewed
View from room (20)
Viewed
Bathroom (25)
Viewed
Dining (8)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (1)
Viewed
Other (115)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (626)
Viewed
Amenities (81)
Viewed
Deluxe Double Room (86)
Viewed
Deluxe King Room (93)
Viewed
Junior Suite (128)
Viewed
Restaurants and Bars (16)
Viewed
Standard King Room (19)
Viewed
Standard Queen Room (56)
Viewed
Superior King Room (77)
Viewed
The Hotel (70)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Hotel & grounds (20)
Viewed
View from room (3)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (15)
Viewed
Dining (1)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these New York City hotels
Upper East Side
The Bentley Hotel
The Bentley Hotel
#215 of 468 in New York City
4.0 of 5 stars 1,998 reviews
Midtown
Ameritania Hotel
Ameritania Hotel
#140 of 468 in New York City
4.5 of 5 stars 2,811 reviews
Manhattan
The Lex NYC
The Lex NYC
#21 of 468 in New York City
4.5 of 5 stars 354 reviews
Show Prices
Show Prices
Show Prices
Manhattan
Martha Washington Hotel
Martha Washington Hotel
#236 of 468 in New York City
4.0 of 5 stars 476 reviews
Midtown
Seton Hotel
Seton Hotel
#173 of 468 in New York City
4.0 of 5 stars 523 reviews
The Evelyn
#276 of 468 in New York City
4.0 of 5 stars 1,093 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay