The staff here are very welcoming and helpful. They gave good advice about shopping areas and tourist information. Each member of staff we met was friendly. The hotel is close to public transport and they also arranged a limo for us to return to JFK at a comparable price to a yellow cab. Our rooms were very clean but small... More

My Husband and I stayed here in December 2012, and I've just got round to writing this review. We loved it here, Reception staff were all lovely and extremley helpful when helping 2 Brits find their way around New York. We were upgraded on arrival to one of the biggest rooms, and they even sent up a bottle of sparkling... More

This hotel has a great location, but should change their windows and Air condition facilities asap! The windows facing 3rd avenue has no isolation at all. You can hear the traffic all night long. The aircondition is also very noisy. Wear earpluggs! The hotel also offers complimentary WiFi on the top floor. On the rooms it has a charge. It... More

Hi. I recently stayed at The Marcel for my second time while visiting my hometown of NYC. I often visit and when i do i usually stay with friends and family but occasionally i like to make it extra special for myself and my partner by staying at your hotel. Both times i have stayed has been above my expectations.... More

This is a very nice place with excellent location. Modern decoration and very friendly staff. It's not cheap, but in our case we were 3 people and the price per person was quite OK. The room is very nice and in the last floor you have a very nice terrace with the view of Empire State. I'd come back.

The hotel was lovely, friendly staff, the room was nice; a little small but to be expected in NYC. The space was enough for one person. My favorite spot of the hotel was sitting up on the roof drinking my coffee in the morning and relaxing in the early evening. The views were wonderful from up there. The hotel was... More

This place seems in not the very, very cheapest and the rooms are pretty small, but it's got it where it counts. I wouldn't want to spend any less than this in NYC and the price I paid was only $50 a night more than a complete dive not far away. Location is excellent, it's clean, it has a pleasant... More

We stayed there for one night only, on our trip to Bermuda, but we would gladly come back some other time. Clean room, nice decor...and very friendly and helpful staff. Nice location, too, close to almost everything, within walking distance of what we wanted to see that afternoon and night anyway. Macy´s, Top of the Rock...all in the vicinity.

The Marcel at Gramercy just did not deliver the true 4-Star experience that I paid for. The staff was very nice, the hotel decor was chic, our rooms were very clean, and there were decent amenities, but I can get the same thing from a Hampton Inn...maybe even more. I was just expecting more from a purported four star hotel.... More