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All 453 New York City hotels

The Marcel at Gramercy

4.0 of 5 Hotel   |   201 East 24th Street, New York City, NY 10011 (Manhattan)
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The Marcel at Gramercy
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Ranked #209 of 453 Hotels in New York City
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1,361 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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maine
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This boutique hotel has a fantastic outdoor space on the tenth floor, which really made our stay on what was a beautiful warm weekend. (Only negative is that entire area is open to smokers, of whom there were many -- yuck).. There are fairly steep charges for continental breakfast, mini bar and wi fi, but we just supplied our own... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Marcel back in April2014 to celebrate our 10th wedding anniversary. In view of the special occasion we requested a decent room above the 4th floor and we were welcomed by a complementary bottle of champagne. The reception couldnt have been nicer. The room was lovely, with a nice contemporary decor, nice bathroom and not too small.... More

Was this review helpful? Yes 1
Toronto, Ontario
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel is very clean, the staff were courteous and professional. It was nice to get an upgrade in our suite when we arrived, that was a nice treat. Concierge was very helpful when we needed info...

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Milan, Italy
1 review
4 of 5 stars Reviewed 2 days ago NEW

I was at The Marcel for my first time: good compromise between price and quality, $12,00 plus taxes for breakfats is too much... hotel's nearby is full of altrnatives and nice small restaurants and dining!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have rated this hotel a 5 for everything, service, friendliness, helpfulness and even down to the fact that it was my Husband's birthday and a gift of a bottle of wine and card was left in our room for him - how many hotels do that! Well done The Marcel at Gramercy and would highly recommend this hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for your positive review! We are delighted that you enjoyed your stay and I am very glad to hear that our team was able to make your celebration a little more memorable! We appreciate you sharing your feedback and we hope that we are able to welcome you back very soon! Sincerely, Nalini Sullivan General Manager More

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed here for 5 nights last week. This hotel is "green," so your room has been engineered to save energy. Some practical things to consider: rooms are so dimly lit that there is absolutely no way to read in the room after sunset, so bring a flashlight. I had to read reports to prep for meetings, and would have liked... More

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MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you very much for your detailed review! Please accept my sincere apology for the challenges you encountered during your stay with us. I hope that you mentioned the issues during your 5 night stay to us, as we could have accommodated each request to ensure your comfort. Based on feedback such as yours we have multiple ongoing initiative to... More

Toronto, Ontario
1 review
4 of 5 stars Reviewed 6 days ago NEW

This hotel is very nicely decorated and appointed. It is a little further on the east side than we would have liked but it is very close to the subway and bus. Problem: no free wifi (except in the lounge but that wasn't working).

Review collected in partnership with this hotel

Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for your kind review! We appreciate you taking the time to share your feedback and we hope we are able to welcome you back very soon! Sincerely, Nalini Sullivan General Manager More

Whitby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Fantastic time in a city that never sleeps, because we didn't! Hotel was fabulous and so were the staff. The reception staff excellent with information. The doorman Mohamed fantastic. Would recommend.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you very much for taking the time to provide us with such positive feedback! We are thrilled you enjoyed our hotel and our wonderful city! We are very proud of our team and we appreciate you noticing the amazing service they deliver. We hope we can see you again very soon! Sincerely, Nalini Sullivan General Manager More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Charming boutique hotel. The roof is a big plus with a fantastic view of the Empire State. Breakfast on the roof in the morning sun...mmmn..enjoyed the casual but efficient attitude of the staff well done

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for your kind review! We are delighted that you were able to take advantage of our roof terrace and lounge! We appreciate you taking the time to praise our staff and share your experience on TripAdvisor! We hope we are able to welcome you back very soon! Sincerely, Nalini Sullivan General Manager More

London
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My partner and I just finished a 3 night stay at this hotel. Checkin was smooth, service was friendly, but our room was by far the smallest I have ever seen. We've travelled enough around the world to get a good idea of the normal range of hotel room sizes, but this was beyond the pale. Thankfully they do not... More

Was this review helpful? Yes 1
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you very much for providing your feedback on TripAdvisor! I am very disappointed to learn that you did not enjoy your stay. We do offer an array of room types and categories our Standard room are the average size of the typical Standard room in most New York City properties. Please accept my sincere apology for the challenges you... More

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Hotel Summarization (Beta)

What travelers say

  • Very clean(5)
  • Rooms are small(5)
  • Hotel staff(3)

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10011
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc

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