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The Marcel at Gramercy

4.0 of 5 201 East 24th Street, New York City, NY 10011
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The Marcel at Gramercy
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The Marcel at Gramercy
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1,381 reviews from our community

Traveler rating
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    531
    179
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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Seattle
1 review
5 of 5 stars Reviewed 2 days ago NEW

A coworker and I each had a room at the Marcel for a week long business trip to NY. The hotel is pretty, convenient, and staffed by responsive and friendly people who are energetic and caring. The area is very noisy at night if your room faces the street. Turning the ac up so it runs all night and wearing... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for posting your positive review on TripAdvisor! We are delighted to hear about your experience at our hotel. We appreciate you taking the time to inform us of your stay and are grateful for your kind words. We hope that we are able to welcome you back again soon! Sincerely, Nalini Sullivan General Manager More

1 review
1 of 5 stars Reviewed 3 days ago NEW

It's sad that hotels especially boutique hotels charge for wifi. Creating an insanely arduous process for purchasing wifi that can't load Gmail is enough to insure you never come back. Sad, such a small revenue generator would overshadow a decent hotel otherwise. The folks that own this place should focus on overall customer experience and be less myopic in their... More

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San Francisco, California
1 review
3 of 5 stars Reviewed 3 days ago NEW

It was a girls NYC long weekend trip, didn't realize that the rooms at The Marcel at Gramercy are REALLY small. The seemed more like a full size vs queen. The front desk staff offered us an air mattress and low and behold, it didn't fit in the room! Payed almost $700 for two nights, you would think we could... More

Review collected in partnership with this hotel

Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for posting you feedback on TripAdvisor. I am disappointed to learn that we did not exceed your expectations as we have done with so many of our other guests. It seems that you reserved a standard room, we do offer many other categories such as Deluxe Double Double rooms which can accommodate more than 2 people... More

Cleveland, Ohio
Contributor
16 reviews 16 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed 11/11/14 for a wedding What a great hotel. Very friendly staff. Helpful Bellman. The hotel was clean and comfortable. The room size is better if you get a corner room, but you are in Manhattan. Parking was down the street at a garage with no in/out privileges, but got a good rate through the hotel. The street noise was... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for posting your feedback! We are delighted that you enjoyed your stay with us and found our team to be helpful and friendly-we love hearing this! We hope we are able to welcome you back soon! Sincerely, Nalini Sullivan General Manager More

Denver
1 review
4 of 5 stars Reviewed 1 week ago NEW

Very clean quiet property, A little hard to find if you are not familiar with the area, they just have the building number outside without any part of there name staff is very friendly and helpful from arival to check out

Review collected in partnership with this hotel

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MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for posting your feedback on TripAdvisor! We are delighted to hear that you enjoyed your stay with us! I am sorry you found it difficult to find us. The neighborhood of Gramercy is a very residential area, so we do have to limit our signage, our apologies for the confusion! We appreciate you taking the time... More

Washington Dc, District Of Columbia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was my first stay in New York in a proper hotel. While I was not thrilled with the tight space in the hotel room, and the cramped bathroom, I thought the charm of the rooftop coffee/tea room with the outdoor patio space made up for it! The staff was very friendly, and the location probably could not have been... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you very much for providing us with your feedback. We are delighted that you were able to take advantage of our guest lounge and roof top patio. Our convenient location is a definite plus and we are thrilled that you enjoyed your stay. I would suggest booking one category up upon your next visit, while our standard rooms are... More

Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Trendy lobby (as prominently featured) and equally cool room decor. Although small, it was clean and comfortable. We didn't get out to the patio because it closed rather early in the evening. Considering how small the room was, I didn't appreciate the fact that so much of it was taken up by mini-bar items. Outside noise was loud (they actually... More

Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for providing us with you feedback on TripAdvisor. I am very glad to hear that our convenient location was an added bonus to your first visit to NYC. Our Standard Rooms are on the smaller side, however they are quite average size in comparison to most New York City hotels. I am sorry that the mini... More

yorkshire
Top Contributor
95 reviews 95 reviews
44 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Over the years my husband and I have stayed in a lot of locations in Manhattan from the Financial District up to the the Upper West/East Side but had not stayed in this vicinity. We got a good deal so decided to try The Marcel. As in a lot of NY hotels the room was quite compact but served its... More

Was this review helpful? Yes 1
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for your detailed review! We are delighted that you enjoyed your stay with us as well as our convenient location. I will be sure to share your feedback with our team. We are delighted you enjoyed your overall stay as well as our amazing staff! We hope to see you again soon! Sincerely, Nalini Sullivan General... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel a couple of years ago before Christmas. It was cold and snowing and there was a transport strike of sorts. This did not detract from the excitement that my daughter then 14 and I felt at being in New York and exploring all the sites. The Marcel was my first official hotel in New York... More

Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for posting your feedback on TripAdvisor! We are delighted that you enjoyed your stay with us during your trip to NYC. We hope that you will keep us in mind during your next visit! Sincerely, Nalini Sullivan General Manager More

south africa
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for just one night, got a decent deal on Hotel Tonight app. The Hotel is a small boutique hotel with cool lobby and 10th floor patio with nice views of empire state building and chrysler building. However you do not sleep in the lobby or the patio... The room allocated to me was clean and a disabled room so... More

Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you for providing your feedback on TripAdvisor. Please know that our windows are double pane to reduce the outside noise. Having said that, we are located off Third Avenue and 24th Street. While our location is residential and considered to be in the one of the more quiet areas of Manhattan, city noise sometimes does permeate our lower floor... More

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Hotel Summarization (Beta)

What travelers say

  • Very clean(5)
  • Rooms are small(5)
  • Hotel staff(3)

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10011
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc

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