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The Marcel at Gramercy

4.0 of 5
201 East 24th Street, New York City, NY 10011
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The Marcel at Gramercy
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The Marcel at Gramercy
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1,643 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
1 review
5 of 5 stars Reviewed yesterday NEW

Everything about the place was A+ other than the wireless which did not work well at all. The hotel was clean, conveniently located, updated, with all the nice amenities. If you are traveling for business though, know in advance that the internet is an issue.

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Wake Forest, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

Loved the hotel. It is beautiful and the staff is wonderful! My only complaint is that the in room WIFI is not free. We will absolutely be staying here again in the future. Our room was small but it was enough space for us to change, shower, and sleep!

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Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 5 nights from 8th April, we thoroughly enjoyed our visit! Staff were excellent on arrival, and prior to our arrival we had loads of questions as this was our first visit to NYC which were answered by email straight away by one of the staff thanks for that! Room was excellent we were on the 9th floor... More 

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MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Sean P - We're glad you shared your feedback with us! It sounds like you received one of our Deluxe rooms, and were able to spread out and relax during your stay. Come join us again once the weather breaks... our outdoor 10th floor patio space has views to die for! Thank you again. We hope to see you... More 

London
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We really liked the hotel. We had a larger room with two double beds and it was comfortable, clean and quiet. Great location and easy to walk everywhere. Head to Sarabeth's or the Bluebell Cafe for brunch while in the area! Staff were friendly on the whole apart from one staff member who was quite rude to us on arrival... More 

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MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Holly_1984 - Thank you for sharing your feedback with us. I am sorry to hear about the issues experienced during your stay. I have sent you a private message through Trip Advisor, and I would love if you could reach back out to me directly so I may further investigate your concerns. This is not typical of the experience... More 

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Clean, comfortable, quiet rooms great for business travel. I thought the TV was broken until I realized you had to leave your card in the slot in the wall by the door to turn on the power. Very friendly staff.

Review collected in partnership with this hotel

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MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Logistical N - Thank you for sharing your experience with us! We're glad you were able to enjoy our hotel, and hope our friendly Team made your stay comfortable. We hope to see you again soon! Mike Williams General Manager mwilliams@marcelhotelnyc.com More 

Carmel, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We have stayed at the Marcel so many times now that we feel completely at home and we actually are developing a rudimentary skill set for navigating the subway! The weather wasn't particularly cooperative but we didn't let it hold us back.

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MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Terrill D - Thank you for sharing your great feedback with us! We're glad you now consider us your home away from home, and hope to see you again when the weather improves a bit :) Thank you again! Mike Williams General Manager mwilliams@marcelhotelnyc.com More 

Stockholm, Sweden
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Did spend 5 days in NYC with my daughter. The location was perfect with subway 2 blocks away. We had a small room with a balcony on 11th floor. Bed was rather small, but very comfy. Room was clean. If you want to go to Woodbury Oultet, a tip is to book a bus with www.gotowoodbury.com They stop just outside... More 

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nyc
Senior Contributor
29 reviews 29 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Large bedroom.Very comfortable bed. Nice bathroom and amenities. No wifi in room except 10fl lounge. Fridge and free coffee. Toothbrush and razor available. Shampoo lotion available. I would definitely come back

Review collected in partnership with this hotel

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MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi NYbikerGAL - Thank you for sharing your experience with us! We are glad you enjoyed your stay, and hope you took advantage of the great views from our 10th floor lounge! We hope to see you again soon! Mike Williams General Manager mwilliams@marcelhotelnyc.com More 

Playa Del Rey, CA
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

This was my second stay at the Marcel and it was another fabulous experience in NYC. I just love the location of Gramercy Park with all my favorite things to do in NYC within walking distance. Great staff too at the hotel and the rooms are very comfortable.

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MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi SPRULES - Thank you for sharing your experience with us! We're thrilled you were able to enjoy our convenient location and helpful staff, and hope to see you again soon! Thank you again. Mike Williams General Manager mwilliams@marcelhotelnyc.com More 

Zurich, Switzerland
1 review
4 of 5 stars Reviewed 1 week ago

Its reasonably priced, clean room and good services from the hotel staff. People are polite. The room is a bit small but still considered good with the price. Good location and easily accessible by different transportation

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MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Richard S - Thank you for sharing your feedback with us! We're glad you enjoyed your stay with us, and hope to see you again soon. Mike Williams General Manager mwilliams@marcelhotelnyc.com More 

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