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The Marcel at Gramercy

4.0 of 5 201 East 24th Street, New York City, NY 10011
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The Marcel at Gramercy
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The Marcel at Gramercy
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1,469 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed today NEW

Nice hotel, room was very small for two people and not much space for clothes and luggage. However for the price it was nice and in a very nice location. Staff was very friendly and the space was very clean. The bed was too small for two people but the price was very affordable.

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Dunedin, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A quality property in every respect--especially the fine people--Doris, for example. We are making it our place to stay in NYC. Whether we are passing through NYC on our way to somewhere else or just to take in the NYC atmosphere The Marcel is just right.

Was this review helpful? Yes 2
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for your kind review! We are delighted you enjoyed your stay with us! We are grateful for your positive feedback and I am delighted to hear that Doris was helpful to you, we love hearing when our team members exceed our guests expectations! We cannot wait to welcome you back! Sincerely, Nalini Sullivan General Manager More 

Fishkill, New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fantastic....will stay here again..perfect location for shopping, restaurants and a quick hop to Broadway.. Staff was very friendly, breakfast on the 10th floor was very good. Car parking was affordable.

Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for taking the time to provide us with your wonderful feedback! We appreciate you taking the time to share your experience with us and we hope you keep us in mind upon your next NYC visit! Sincerely, Nalini Sullivan General Manager More 

Los Angeles, California
Top Contributor
77 reviews 77 reviews
37 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My daughter and I stayed for 3 nights at The Marcel while I was in NYC to help her move out of her NYU dorm. The staff could not have been more helpful and friendly-everybody was so pleasant. I was delayed at the airport and they allowed my daughter to check in before I arrived. The hotel and lobby was... More 

Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for posting a review of your recent stay! We are delighted that you found our guest engagement emails to be helpful. We appreciate your feedback on this! I am sorry that you experienced difficulty with the Internet, we have repaired the issue and we truly appreciate your understanding. We look forward to you staying with us... More 

Miami, Florida
1 review
5 of 5 stars Reviewed 1 week ago

An amazingly friendly, clean, and overall great hotel in an awesome location. The staff was incredible and helped us over and above what was needed. And the rates were very affordable which is important. Subway station a couple of blocks away. Great restaurants in the area. I will be coming back to stay here again and again.

Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for your 5 star rating! We are delighted you enjoyed your stay with us as well as our fantastic team, we are very proud of our staff at The Marcel as they strive to ensure each one of our guests are comfortable and enjoying their time in NYC. We hope to see you again soon! Sincerely,... More 

new york
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I visited the city for a quick overnight trip to NYC to see/shop Christmas in NY. The hotel was very clean, beds were comfortable, staff was very accommodating. I had mistakenly booked a room with a double bed, and upon arrival they upgraded me to a room with two double beds. We loved the location. The subway... More 

Was this review helpful? Yes 3
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you very much for your positive review! We appreciate you taking the time to inform us of your recent visit to NYC and your experience at our hotel! We are delighted that you enjoyed your time and hope we can welcome you back soon! Sincerely, Nalini Sullivan General Manager More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

A very welcoming hotel & staff that set the pace for a great 5 night stay in a great city. I contacted Arvin prior to arrival as it was my wife's birthday and ordered roses which were awaiting us in our room upon arrival. I have previously tried this with other hotels around the world with varying degrees of success.

Review collected in partnership with this hotel

Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for you 5 star review! We appreciate you sharing your experience and delighted that Arvin helped make your visit a bit more memorable. We appreciate your kind words and hope you keep us in mind upon your next visit to NYC! Sincerely, Nalini Sullivan General Manager More 

Houston, Texas
1 review
3 of 5 stars Reviewed 1 week ago

Lobby and rooms are clean and staff are courteous. But the ventilation/heating not good. My room cooked at 76 degrees at night due to heat from other floors and had to run the A/C to offset that heat. No gym on site and no restaurant on site. So room service slow (45 minutes) and you have to hike 3 blocks... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you for you feedback on TripAdvisor! We appreciate you taking the time to provide us your feedback. I am sorry that there was confusion with regards to a gym and restaurant being on site. We do not advertise this on our website, I am sorry that you were misinformed. We do have a wonderful partnership with a gym close... More 

Quebec, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Good service Small beds. Intrenet fre avaiable in the lounge. Good located, near at the metro, fast in uptorwn. Complymantary coffe and tea in the lounge. Super nice view of the Empire State from the terasse

Review collected in partnership with this hotel

Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you for your review on TripAdvisor! We appreciate you taking the time to provide us with your feedback! We hope to welcome you back soon! Sincerely, Nalini Sullivan General Manager More 

Oakland, California, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at the Hotel Marcel at Gramercy. The beds were so comfortable!! And location very convenient to subways and walking. Definitely try the Tap Room around the corner on 3rd for late night drinks and snacks.

Review collected in partnership with this hotel

Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you for providing us with your amazing feedback! We are delighted that you enjoyed your stay with us and we hope we are able to welcome you back soon! Sincerely, Nalini Sullivan General Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Very clean(5)
  • Rooms are small(4)
  • Hotel staff(3)

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10011
Location: United States > New York > New York City > Manhattan , Murray Hill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#31 Best Value Hotel in New York City
#123 Luxury Hotel in New York City
#148 Business Hotel in New York City
#155 Family Hotel in New York City
#178 Romantic Hotel in New York City

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