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All 446 New York City hotels

The Marcel at Gramercy

4.0 of 5 Hotel   |   201 East 24th Street, New York City, NY 10011 (Manhattan)
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The Marcel at Gramercy
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75%
Ranked #190 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Richard B New Yotrk, N.y.
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1,310 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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English first
New Yotrk, N.y.
1 review
5 of 5 stars Reviewed yesterday NEW

If you eed a place to decompress after a full day or business or sightseeing, this is a wonderful downtown oasis. Located in the residential Gramercy/Rose Hill area, the hotel is close to excellent, affordable restaurants of all kinds. For great Diner fare, try the Lyric Diner ( 22nd and 3rd Ave. ) just a few blocks down. At the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed in a deluxe king room -- and it was truly deluxe! The location is perfect for me. Do take advantage of the car service to the airport -- the friendly doorman will arrange it for you -- and hold your luggage for me if your plane does not depart until well after check-out time.

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Was this review helpful? Yes 1
London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Overall my stay was comfortable, front of house staff were very helpful. My first room was rather noisy, but I was moved to an internal facing room which was much better. Location being in midtown near the Flatiron building was ideal. Quite close to the subway connections.

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Was this review helpful? Yes 1
Livingston, Montana
1 review
5 of 5 stars Reviewed 2 days ago NEW

Nice place with great customer care! Close to shopping, market, and good restaurants!! Our bellman went above and beyond to make sure our room was satisfactory!! There was wine in the evening available and continental breakfast on the tenth floor!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you for posting such a lovely review! We are very proud of our team here at The Marcel and we know they strive to exceed our guests' expectations with each interaction. I am delighted that you enjoyed your stay and we hope to welcome back soon! Sincerely, Nalini Sullivan General Manager More

Toronto
1 review
2 of 5 stars Reviewed 2 days ago NEW

Could do worse, but for the price, one could easily do better. All considered, the location was what sold us on the hotel and the staff did their best. But the furniture was grody to the max!!!!!!!!!!

Review collected in partnership with this hotel

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MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you for posting a review of your stay! I am delighted to learn that you enjoyed our convenient location as well as our staff. I am disappointed to learn that our in room furniture was not to your standards. Feedback like yours is extremely important as we are able to share with our team and focus on improving in... More

Grimsby
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Unusually for me, I left the booking of this hotel to the travel agent as part of a flights + room package. never again. As many others have said on here, the hotel frontage and lobby looks the part, modern exterior with a dimly lit but cool lobby / reception area and a fantastic area to chill in front of... More

Was this review helpful? Yes 1
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for posting your valuable feedback on TripAdvisor! We appreciate you taking the time to share such a detailed review of your stay. I am very disappointed that you did not enjoy your time at The Marcel. I am sure if these challenges were mentioned during your stay we could have relieved your concerns and you would... More

Albany, NY
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Nothing exciting. Room was small but all we needed. Street noise but they offered a set of ear plugs. Lots of issues with lights- you need to put in your room key to get them on, great energy saving, but then to turn some on or off, lots of pushing levers and hoping for the best. Nice rooftop views, but...Holes... More

Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you for posting your feedback on TripAdvisor! We appreciate you taking the time to share your experience. I am disappointed that we did not exceed your expectations in some areas and will be sure to address the concerns you have mentioned. I hope that you will give us another opportunity in the future, if you would like to discuss... More

Contributor
17 reviews 17 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The Marcel at Gramercy is perfect for a city trip, the rooms are rather small but very clean and offers everything you need as far as you don't plan to spend the whole day in the room. The location is very central with shops, restaurants, public transports and many other facilities nearby.

Was this review helpful? Yes
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you very much for posting your review on TripAdvisor! We appreciate you taking the time to share your experience. We are delighted you enjoyed our central location and cleanliness of our rooms. Our housekeeping team is quite amazing and we will be sure to share your review with the team! We hope we are able to welcome you back... More

Trussville, Alabama
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my first visit to NYC and I was nervous about finding the right place to stay. I hit the jackpot! The room was fabulous and SOOOOO clean! I am a germaphobe so this is very important to me. I felt like I was staying in someone's guest room. I had a beautiful view of The Empire State Building.... More

Was this review helpful? Yes 1
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you VERY much for taking the time to post such a wonderful review! We are delighted to hear that you enjoyed your time with us and love to hear about our amazing team! We hope we are able to welcome you back to our hotel very soon! Sincerely, Nalini Sullivan General Manager More

Gillingham, United Kingdom
Top Contributor
78 reviews 78 reviews
41 hotel reviews
297 helpful votes 297 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner & I came to NYC to celebrate our 10 year anniversary! From reading reviews on Tripadvisor, I had emailed the hotel in advance and requested a corner room (apparently bigger) on a high floor (amazing views & quieter). I was emailed back by Brittany who reserved us room 1104 which not only was all of the above but... More

Was this review helpful? Yes 1
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Thank you so much for your amazing review and for choosing The Marcel to celebrate your anniversary! We are delighted to hear that you enjoyed your stay with us and so pleased that our team was able to make your stay a bit more special! I hope you keep us in mind upon your next visit! Thank you again! Nalini... More

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Hotel Summarization (Beta)

What travelers say

  • Very clean(5)
  • Rooms are small(5)
  • Hotel staff(3)

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10011
Location: United States > New York > New York City > Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Center with Internet Access Room Service Suites Wheelchair access
Hotel Style:
#16 Best Value Hotel in New York City
#106 Luxury Hotel in New York City
#129 Family Hotel in New York City
#144 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Marcel at Gramercy 4*
Official Description (provided by the hotel):
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 
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Also Known As:
Marcel Hotel
Marcel Hotel New York
Marcel At Gramercy Hotel
Marcel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel
Hotel Marcel New York
Marcel Hotel Ny
Marcel Nyc

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