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The Marcel at Gramercy

201 East 24th Street, New York City, NY 10011
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The Marcel at Gramercy
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1,762 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for 11 nights at the tail end of our honeymoon. We loved it! The rooms are large for NYC, clean and comfortable! The hotel staff are friendly and extremely helpful. Location is great. Good range of restaurants and bars that are close by, and walking distance to all major parts of NYC. Would definitely stay here when... More 

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Worcester, MA
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

I really like the Marcel. it reminds me of my best European boutique hotel expereinces--yes, rooms can be small, but they are clean and comfortable. The staff is very friendly and the atmosphere is quite pleasant for the solo female traveller. Nice amenities in the rooms (Now that is NOT "European"--nor is the Marcel;s excellent air conditioning). The front desk... More 

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Austin, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

Just finished up a week long stay at this hotel, and it really surprised me. I loved the coffee and tea on the roof terrace, and found the employees to be very helpful and friendly. No matter the time of day, I thought everyone was very helpful. Shout out to Doris and David for helping me throughout my stay with... More 

Was this review helpful? Yes 1
United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

I want to commend the staff of this hotel on the great attention to detail they have! I came to NYC to celebrate my honeymoon, and they couldn't have done a better job in making it memorable for me and my wife! They surprised us with wine and a hand written card, and gave us a large room on the... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I stayed at the Marcel at Gramercy from the 09/06/15 to 19/06/15 in room number 210 on the second floor which overlooked the East 24th street. Pros, Great location with interesting landmarks within easy walking distance. Close to transport. The bed was comfortable. The staff were friendly and helpful. The view from the guest lounge on the 10th floor is... More 

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Los Angeles, California
Top Contributor
140 reviews 140 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This place was nicely decorated (lobby and room), but it was TINY! I don't know if that is supposed to give you that NY feel or what... Based on the room size and layout, it seems like perhaps this was a college dorm at some point. There is a stocked mini-fridge. Ear plugs are provided to block out noisy city... More 

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Alblasserdam, The Netherlands
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Good central location and very nice people at hotel. Taxi services oh hotel is recommended. Breakfast you can do at other location. Though a good cup of coffee in THE morning is OK. Just around the corner there is à Nice supermarket with good products and nice smoothies.

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MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Willem D - Thank you so much for sharing your feedback with us! We're glad you enjoyed our great location and friendly staff. We hope to see you again soon! Mike Williams General Manager mwilliams@marcelhotelnyc.com More 

Brighton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We loved everything about this Hotel in the Gramercy Neighbourhood. We booked online and requested a Room on a higher Floor and not next to the Lift , we arrived and they offered us a room on the 4. floor ( no view) and when I asked about my request they said we could change to another Room tomorrow. The... More 

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MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi hedy h - Thank you for sharing your experience with us! We are glad we were able to upgrade you to a nice room - we hope you loved the big windows! We are glad you have found your new home away from home while in NYC, and hope to see you again! Take care. Mike Williams General Manager... More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 5 days ago NEW

Great location away from the madness of Times Square but still conveniently located. Nice decor. Rooms small but as expected for NYC. Noisy a/c unit in room. I would recommended this place for a couple of nights. Any more and id probably want a bigger room but then I'd have to spend more $$$$

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Brasilia
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel was clean, have an excellent ubication, the personal was very nice, the room is very confortable. The only problem was the internet. I paid for having this service in my room. And it didnt work... It worked just for moments.

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