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Courtyard New York Manhattan/Times Square

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114 West 40th Street, New York City, NY 10018
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Courtyard New York Manhattan/Times Square
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Courtyard New York Manhattan/Times Square
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1,114 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clarksville, Tennessee
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just returned from out first visit to New York, for my husband's birthday. The hotel is in a great location, easy access to the subway and popular attractions. The room was clean and quiet, and the staff was great. George, the concierge, was most helpful and friendly. He helped make this a great experience. We will definitely stay here... More 

Was this review helpful? Yes
HotelManageNY, Hotel Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for choosing to stay at the Courtyard by Marriott Times Square for your first visit to the city and let me begin with wishing your husband a very Happy Birthday. I was happy to hear that we were able to meet your expectations on almost every front and that our staff, especially George added more value to your... More 

Chicago, Illinois
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Awesome hotel in a wonderful location. My wife and I came for just a weekend. I like that it wasn't a huge hotel like other hotels in Times Square that I previously stayed at. Nice rooms wonderful service! Miguel was amazing at check in. Merrick the bell man and Alex the concierge made our stay more accommodating by helping us... More 

Was this review helpful? Yes 1
HotelManageNY, Hotel Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for writing such a lovely review about your recent weekend stay at the Courtyard by Marriott Times Square. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations and I am so pleased that we were able to achieve our targets while you were here. Thank you for adding a spotlight on... More 

Seattle
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very good location, walked to most attractions. The subway was easy access from this hotel. The cleaning staff did an excellent job with our room. The staff at the front desks were helpful. The concierge was available for questions or directions to help your visit run smoothly

Was this review helpful? Yes 1
HotelManageNY, Hotel Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for your wonderful words regarding your stay at the Courtyard by Marriott Times Square. We are extremely glad that you had such a wonderful visit and your comments about our unbeatable location were a delight to read. I am happy that we were able to impress you with our exceptional and knowledgeable service and your recognition for our... More 

Bangkok, Thailand
1 review
5 of 5 stars Reviewed 4 days ago NEW

I came into New York for my 21st Birthday and could not have received better service from all the staff there. The hotel was in a great location, though the room wasn't massive (as to be expected in central New York) the beds were comfy and my view was great, but the staff was what made this hotel an excellent... More 

Was this review helpful? Yes
HotelManageNY, Hotel Manager at Courtyard New York Manhattan/Times Square, responded to this review

Let me begin with wishing you a very Happy 21st Birthday and I am glad that we together made your trip to New York a memorable one. It's great to hear to learn that your comfortable accommodations with amazing views as well as modern facilities and our terrific location was to your utmost liking. It also gave me immense pleasure... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Ok so I am running late I am driving up to NYC. I called 2 Times to inform them that I am running late. I finally get there n I am greeted by a tall gentle man that looks like security. The first thing out of his mouth is ID! I was ID? I am checking in, then his demeter... More 

Was this review helpful? Yes
HotelManageNY, Hotel Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for your recent stay at the Courtyard by Marriott Times Square. Please accept our sincerest apologies for the inconvenience caused due to the the lack of attentive service from our staff and for not accommodating to the room of your choice. We take pride in our excellent guest service so what you experienced is not the norm. We... More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good hotel. Very great location, which is within walking distance to Times Square and many other tourist attractions. It is also within walking distance to a major subway station that connects a lot of the main lines. There is an Asian restaurant called Kobeyaki right by the hotel that my friends and me fell in love with!... More 

Was this review helpful? Yes
HotelManageNY, Hotel Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for your review regarding our excellent location which is one of our greatest assets. We are extremely glad that our proximity to the subway station and Times Square along with so many wonderful restaurants was perfect for your visit. It was a pleasure to serve you and we hope to see you back again soon! Roman Babek Hotel... More 

Palmyra
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is close to Times Square and Broadway. It is within walking distance of a lot of attractions, namely MOMA, Central Park and Grand Central Terminal. It is convenient to the subway and also the Hop On Hop Off bus for both downtown and uptown loops. The hotel is quiet for New York as it's set back from the... More 

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HotelManageNY, Hotel Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for your wonderful comments regarding your most recent stay at the Courtyard by Marriott Times Square. We are extremely glad that you had such a wonderful visit and that you enjoyed a quiet stay with us. We truly appreciate your comments about our excellent location and for highlighting the same in your review. As you mentioned, there are... More 

San Mateo, California
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is across the street from Bryant Park and easy walking to theater district. Rooms are small but comfortable. The lighting needs improvement, in both room and bathroom. The bathroom has limited counter and no shelving.

Was this review helpful? Yes
HotelManageNY, Hotel Manager at Courtyard New York Manhattan/Times Square, responded to this review

Thank you for sharing your recent stay experience you had at the Courtyard by Marriott Times Square. We appreciate your comments about our excellent location within minutes to Bryant Park, as well as, other major attractions. We are also happy that our room was comfortable to your needs. Thank you for your observations and concerns regarding your guest room which... More 

Rio Rancho, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is conveniently close to subway and Time Square/Broadway. The staff was very accommodating, my wife has a bad back and they went above and beyond to ensure her comfort. My only negative, which is small, was the in hotel restaurant/lounge "NOSH". The hours and available items in NOSH were disappointing. The good thing is there was a lot... More 

Was this review helpful? Yes 1
HotelManageNY, General Manager at Courtyard New York Manhattan/Times Square, responded to this review

Dear BruceVW1967, Thank you for your recent review of your stay at the Courtyard by Marriott Times Square. We are extremely glad that our our excellent location within minutes to the subway station and Time Square/Broadway was convenient for your visit. It's awesome to hear that the service you received from our staff exceeded your expectations and that they took... More 

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