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Moderne Hotel


TripAdvisor Popularity Index
#233 of 419 hotels in New York City
TripAdvisor Traveler Rating
3.5 of 5 stars 221 Reviews
Recommend73% |
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“Excellent Guest Service Commitment” Nov 18, 2009 - dowzer
“Great Yankee moment” Nov 11, 2009 - demoninca
Call now to book: 1-800-45-HOTEL from hotels.com
Get a great room at a smart price
Avg price for top New York City hotels = €254
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What's Near Moderne Hotel

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Moderne Hotel
243 West 55th Street
New York City, NY 10019
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Traveler Advice on Moderne Hotel

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  • Ask a question or view 2,732 posts on New York City from this week.
Professional Advice (2)
Title Source
“Editorial Review of Moderne Hotel” Citysearch.com
“Moderne Hotel” Wcities.com
Web Comments from Travelers (4)
Title Source
“The Moderne” Expedia.com
“User Reviews of Moderne Hotel” Citysearch.com
“Affordable nice place to stay in Manhattan” VirtualTourist.com
“User Reviews of Moderne Hotel” Citysearch.com
Moderne Hotel
Hotel class 3.0 of 5
243 West 55th Street, New York City, NY 10019
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Reviews you can trust

73% Recommend
3.5 of 5 stars 221 reviews
Excellent
42
Very good
86
Average
45
Poor
22
Terrible
26
By trip type
All (221)
Business (9)
Couples (40)
Family (9)
Friends getaway (11)
Solo travel (7)
[ Date ] [ Rating ]
“Excellent Guest Service Commitment”
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5 of 5 stars
dowzer   3 contributions
Raleigh, North Carolina
Nov 18, 2009 | Trip type: Family

We booked an extended stay at the Moderne despite apprehensions due to some reviews read on TripAdvisor. The general manager went out of his way to work with us to ensure we would have a good stay and even pulled together information for us on tickets, tours, and places that serve Thanksgiving dinner. Our plans changed such that we had... more

“Great Yankee moment”
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4 of 5 stars
demoninca   1 contribution
demoninca
Nov 11, 2009 | Trip type: Couples

Me and my wife recently stayed at the Moderne Hotel and we were highly pleased with the location and the hotel itself. We happened to be in town for the Yankee parade and we were pleased with the assistance we got from the staff on what places to go and see in New York City more

Management response from
Moderne, General Manager

Thank you Demoninca for reviewing our hotel. I’m very pleased you and your wife enjoyed your stay. We look forward to hosting you again next time you are in NYC. Best wishes-Troy Danforth-General Manager

“Unkempt, Unclean, Unfriendly”
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1 of 5 stars
Fastrack101   1 contribution
U.S.
Nov 9, 2009 | Trip type: Business, Solo travel

In the last 4 months, I have traveled to NYC weekly on business, staying in hotels all over Manhattan. This is my FIRST NEGATIVE review. The front desk staff was lazy, lifeless, and unhelpful. The manager was rude, disagreeable, and even less helpful. And the room - the room was unkempt, unclean, and well-worn. Would NEVER recommend this hotel to... more

Management response from
Moderne, General Manager

Fastrack101, I am sorry to hear your stay with us was so bad. It is my goal to address and resolve all issues with the guest before they leave our hotel. I am sorry you left here with such a negative experience. I would like to make myself available for any issues still left unresolved. Sincerely-Troy Danforth-General Manger

“Cracking wee Hotel, location second to none”
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4 of 5 stars
Skelf_78   2 contributions
Livingston, Scotland
Nov 6, 2009 | Trip type: Couples

Having read a few negative reviews of the Moderne, I have to say I was slightly apprehensive as my stay there was to celebrate my honeymoon with my new wife. I needn't have worried. This is an excellent small hotel. Its position is probably is best point, strolling distance from Central Park, Broadway & Times Square. As some previous reviews... more

Management response from
Moderne, General Manager

Skelf_78 Thank you for taking the time to write a review. Congratulations on our marriage. I am very pleased you and your wife enjoyed your stay with us and we look forward to hopefully hosting both of you on all of your many anniversaries to come. Best wishes-Troy Danforth-General Manager

“Small Efficient Hotel - Great Location - Met all our Needs”
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4 of 5 stars
LCToronto   12 contributions
toronto
Oct 20, 2009 | Trip type: Couples

The Moderne is in a great location - just off Broadway at 55th - in between Times Square and Central Park and close to the River as well. We were there over the 4th of July weekend and had an amazing time. We had a nice room, small, but nicely decorated with Andy Warhol theme, Marilyn Monroe picture, silver leather... more

Management response from
Moderne, General Manager

LCToronto. Thank you very much for taking the time to write a review and for complimentary comments regarding the Moderne Hotel. I sincerely apologize for our staff’s lack of enthusiasm and assure that our attitude will be upbeat and energetic next time you arrive. Best wishes-Troy Danforth- General Manager

“Great location”
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4 of 5 stars
Lusen   2 contributions
Stockholm
Oct 15, 2009 | Trip type: Family

I stayed here with my husband and 3 teenage children. We had some problems with our rooms when checking in as they had put my 3 children in a room with only one Queen size bed, but we sorted it out and the rest of the stay went well. Location superb, room size very good for being in a city.... more

Management response from
Moderne, General Manager

Thank you for the review Lusen. I’m sorry we didn’t have the room you requested when you checked in, however I am very pleased we were able to accommodate you and your family. I hope that when you come back to New York City you stay with us again. Warmest regards-Troy Danforth- General manager

“Great location - good value”
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4 of 5 stars
RustyMcLoed   1 contribution
Calgary
Oct 10, 2009 | Trip type: Couples

Great location - close to Times Square - but far away not to be too noisy. Staff was courteous and rooms were simple and clean. Close to subway stops. Not spectacular, but a solid place to stay for the money. more

Management response from
Moderne, General Manager

Thank you for your review RustyMcloed. We are very happy you enjoyed your stay here at the Moderne and we look forward to your return. Warm regards, Troy Danforth General Manager

“Loved this little retro hotel!!!!”
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5 of 5 stars
mzdorr   1 contribution
mzdorr
Oct 8, 2009 | Trip type: Couples

We loved the Moderne! It was in the perfect location for our 1st trip to NYC! We could walk to Times Square, Central Park, and the subway was very close and right next to a Starbucks, which I always enjoy! The style of the Moderne is definitely retro, and it's not brand new, but it is cute and clean and... more

Management response from
Moderne, General Manager

Mzdorr, thank you for thank you for taking the time to write a review. I’m very pleased that you stayed with us and not at a hostel. I hope that when you come back to NYC you choose the Moderne again. We have some exciting things to come in the near future to help improve your stay even more. Warmest...

“A bedroom is just a room to sleep in...”
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3 of 5 stars
ChellesFootsteps   1 contribution
Perth
Oct 2, 2009 | Trip type: Couples

I recently stayed at the Moderne for what was supposed to be 5nights with my boyfriend. Upon arrival at the hotel we were told a pipe had burst in the room we were booked into and they had booked us into their sister hotel "the Bentley" for the night. We were less than impressed to say the least as we... more

Management response from
Moderne, General Manager

Thank you for taking the time to write a review chellesfootsteps. We value your feedback and I am sorry to hear that your stay was less than exceptional. I do apologize for the inconvenience of moving your reservation over to our sister hotel. We understand your frustration and we realize you chose the Moderne for a reason. We don’t often...

“You get what you pay for”
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2 of 5 stars
Travelers4747   1 contribution
Washington
Sep 21, 2009 | Trip type: Business

I recently stayed at the Hotel Moderne and the old saying is true - you get what you pay for. The front door handle fell off while I was there, wifi was non-existent (contrary to what was promised) wake up calls were missed, doors squeeked like a haunted house and housekeeping put a plastic lid back on a used water... more

Management response from
Moderne, General Manager

Thank you very much for your feedback Travelers4747. I am very sorry we fell short of your expectations. Following your comments we carried out a full review of our internet service and I am pleased to say we fixed the issue with the wireless internet by putting more access points in the hotel. I have also looked into the issue...

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Moderne Hotel Also Known As

  • Moderne Hotel New York City
  • Moderne Hotel New York
  • Moderne New York
  • Moderne New York City
  • Moderne Hotel Nyc
  • Hotel Moderne New York
  • Moderne
Address: 243 West 55th Street, New York City, NY 10019