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Hilton Garden Inn Times Square

3.5 of 5 790 Eighth Avenue, New York City, NY 10019
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Hilton Garden Inn Times Square
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Hilton Garden Inn Times Square
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4,387 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Times Square
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Dublin, Ireland
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 17, 2010 via mobile

What's to say that's not been said it's all good here, book it book it book it if you havnt already, had a two rooms booked on the 12 floor room was great, went out for early dinner and returned to find a bottle of wine and goody bag as it was an anniversary trip partly for my husband but... More

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maryann_zivan, Guest Experience Manager at Hilton Garden Inn Times Square, responded to this review

Dear MunchDublin, Thank you for your honest input about your stay. We value what you have to say so we can become a better hotel in the future! I would like to apologize for the issues that occurred during your stay, but I am glad we were able to make it right by you! We are happy to hear that... More

New York, NY
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2010

We spent one night with our family just to get away last Sunday ..we stayed in a room w/2queen beds they even provided a crib for free!! Natalie was great and suggested many kid friendly rest.we ate at planet Hollywood .big thanks to talbert and Rey for the gifts that were given to my daughter at check in. Room was... More

Was this review helpful? Yes 1
maryann_zivan, Guest Experience Manager at Hilton Garden Inn Times Square, responded to this review

Dear HEGarcia, Thank you for your comments on your stay here; we appreciate you taking time after your visit with us to put some input on our Hotel. We at the Hilton Garden Inn Times Square are thankful that when you needed a getaway that you chose us. Everyone now and then need to escape even if it’s for a... More

Sydney, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 16, 2010 via mobile

This was our first stop if our round the world tour and it was great! The location was perfect. So close to times square and restaurants. Hygiene was good although we were there for 9 nights and by the 6th night the bathroom sooo needed a good clean with bleech as it started to smell. I didn't report it though.... More

Was this review helpful? Yes
maryann_zivan, Guest Experience Manager at Hilton Garden Inn Times Square, responded to this review

On behalf of the Hilton Garden Inn Times Square, we would like to say thank you for taking time out of your busy schedule to give us your feedback during your stay. We are delighted to hear that you enjoyed all 9 nights, but we do apologize for the smell in the bathroom. In the future please do not hesitate... More

Toronto, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 16, 2010

Just returned from 8 nights in NYC. The Hilton Graden Inn was in an excellent location. It was walking distance to Times Square, subways,attractions, theatres and a full service grocery store. The microwave and fridge were a very convenient bonus. The queen sized beds were comfortable and although the room seemed a bit small, I understand that this is typical... More

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maryann_zivan, Guest Experience Manager at Hilton Garden Inn Times Square, responded to this review

Dear MichelleS66, We appreciate you taking the time to write a review on Trip Advisor! I am glad that we were able to make your stay in NYC extra special. My colleagues and I strive to make every guest that step through the hotel door our number one priority. We are thrilled to hear that you enjoyed the location of... More

Grimsby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 13, 2010

My Mum and I stayed at the Hilton Garden Inn Times Square from Tuesday 29th June to Tuesday 6th July, we had a fabulous time and would recommend highly. Before arriving I received an email from Maryann, Guest Experience manager and by coincidence was checked into the hotel by her. The staff on arrival were faultless, courteous and very helpful.... More

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Jennifer_Reyes, Director of Guest Experience at Hilton Garden Inn Times Square, responded to this review

Ms. Deb8407, We’re so glad that you and your mother had a great time. Our goal with every guest who comes into our hotel is to make sure that their “home away from home” is absolutely perfect. I see that you took full advantage of our concierge and it’s great to see that Larry was able to assist you with... More

Toledo, OH
Top Contributor
81 reviews 81 reviews
49 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed July 12, 2010

I travel to NYC at least 5 times a year and this is the only hotel I stay at anymore. I am a big theater fan and all the theaters can be walked to within a few minutes. All kinds of places to eat at, the 8th ave subway stop is literally a few steps away and the 7th avenue... More

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Jennifer_Reyes, Director of Guest Experience at Hilton Garden Inn Times Square, responded to this review

Dear Jamesteroh, Being a theatre-lover myself, I would want to be right in the vicinity of my top-prioritizing vacation spots. I’m glad you took full advantage of our location, being that we are right in the heart of the theatre district. With restaurants in every direction you look, it makes for a perfect evening in New York City going to... More

Rio de Janeiro, RJ
Contributor
14 reviews 14 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 10, 2010

This hotel has the best location, next to the subway, in Time Square! Friendly staff. Starbucks just by the corner. I´ve stayed in king bed evolution room, nice bed, plenty of room! Strongly recommeded!

Was this review helpful? Yes 1
Central New York
Contributor
14 reviews 14 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 9, 2010

My daughter and I chose this hotel for a number of reasons; location, reviews, and price. I booked the parking package at a fabulous rate and everything ran smoothly from beginning to end. The staff at the front desk was welcoming and friendly. Natalie and Raymond are top notch employees and assets to the Hilton corporation. The bellmen, parking and... More

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Baltimore, Maryland
Top Contributor
73 reviews 73 reviews
50 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 9, 2010

Stayed over July 4 holiday. Asked for a high floor facing 8th Ave hoping for a look at the fireworks. We arrived early (11AM) after a reasonable walk from Penn Station and were told we could have a room on floor 7 or wait for floor 15. We opted for the higher, checked our bags and set off. The hotel... More

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north west
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 8, 2010

Our stay at this hotel was excellent, room was a good size for New York, with an good air condtioning system which was needed due to New York having record hot weather during our stay. There was a microwave and fridge in the room which was a nice touch and enabled us to store much needed cold drinks. Hotel was... More

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Additional Information about Hilton Garden Inn Times Square

Address: 790 Eighth Avenue, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Times Square 3.5*
Number of rooms: 372
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Also Known As:
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Manhattan
Hilton New York City
Hilton Garden Inn New York
Times Square Hilton Garden Inn
New York City Hilton

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