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Hilton Garden Inn Times Square

3.5 of 5 790 Eighth Avenue, New York City, NY 10019
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Certificate of Excellence 2014
Hilton Garden Inn Times Square
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Hilton Garden Inn Times Square
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4,387 reviews from our community

Traveler rating
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    239
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
106 reviews 106 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is clean and the room we were in a king corner unit with a sofa bed was rather roomy. Nice size tv and comfortable bed however the pull out was not comfy at all, third guest ended up folding it up and sleeping on the couch. I had a room with a city view but I would never... More

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Melbourne
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

great staff super friendly and helpful. Newly renovated hotel beautiful and clean. Rooms are very well appointed and clean, on the small side but who needs a great deal of room when there is soooo much to do in NY. Comfortable beds all you could need in a hotel ☺

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My sister and I brought our parents who had never been to NYC for the week of Thanksgiving. Our hotel was clean, perfect location, and staff couldn't have been friendlier. Charles the concierge made the visit so much easier. Would go back in a heart beat!

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Near the M25
Top Contributor
61 reviews 61 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Ideally located close to Times Square, but far enough to be away from the mayhem. Helpful 'front of house' staff including those on the main desk. Rooms were large and well furnished, with a very comfy king sized bed. The rooms also had those extra's that seem make all the difference, charging points, Neutrogena toiletries in the bathroom, coffee machine,... More

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Memphis, Tennessee
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Charles was awesome. When I needed to know where a store or diner was he pointed to where I needed to go. He even made restaurant suggestions. His knowledge if the city was invaluable to me and my family. I would stay here again because if Charles and the awesome breakfast next door.

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Toronto, Canada
Top Contributor
136 reviews 136 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Dont get me wrong. The hotel is clean, the service is attentive (except for the lady who is suppose to give you information in the entrance lobby and who love her cell phone), the room is spacious but sleeping on the 8th avenue is difficult even of you are a deep sleeper. Road noise, firemen truck (station next door), subway... More

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london
Top Contributor
51 reviews 51 reviews
44 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I visited this hotel with a friend as her birthday treat. It was part of a British Airways package. I contacted the hotel before we arrived to ensure we had two beds - they responded quickly and on arrival we had a lovely deluxe room with two queen beds as booked. The staff were friendly and helpful particularly the cleaning... More

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TennileB, Director of Guest Experience at Hilton Garden Inn Times Square, responded to this review

Hello Again sueblue5, Thank you for taking the time to share your experience with the travel community. I am thrilled that we were able to accommodate your request for a high floor, by providing you with a Deluxe room and you enjoyed the hotel and its amenities and services. Please extend our sincerest birthday wishes to your friend once again... More

Stone Mountain, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

This hotel is very conveniently located close to Times Square, the theater district, Central Park and several subway stations. The rooms are standard hotel size which is rare for NYC at this price point. Clean rooms & bathrooms, and heating & air systems can be controlled in the room. The staff is consistently professional and friendly. Newly renovated lobby is... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
TennileB, Director of Guest Experience at Hilton Garden Inn Times Square, responded to this review

Hi Traci G, Thank you for providing us the opportunity to call you our guest. I am thrilled that you enjoyed your stay with us and we look forward to welcoming you back to your home away from home. Regards, Tennile Boyd Director of Guest Experience 646.710.5713 tennile.boyd@hilton.com More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My mum and i have just returned from our first trip to New York. We could not have been made to feel more welcome and was asked if we would prefer a quieter room on the side of the building away from the fire station. It room was extremely comfortable and very clean and was very quite. The hotel was... More

Was this review helpful? Yes
TennileB, Director of Guest Experience at Hilton Garden Inn Times Square, responded to this review

Hi pinkladyjo, Thank you for your wonderful review and high recommendation. I am thrilled that you and your mum enjoyed your first visit to NYC and the hotel and our staff was able to help enhance your experience. Regards, Tennile Boyd Director of Guest Experience tennile.boyd@hilton.com 646.710.5713 More

Philadelphia, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Once again, I stayed at the Hilton Garden Inn Times Square during a 5 day conference...and it was great! The checkin process was a breeze, and the staff even shifted our room at the last minute in order accommodate allergies. Our room was neat and clean (i.e., housekeeping services were good) at all times, and other than forgetting to replenish... More

Was this review helpful? Yes
TennileB, Director of Guest Experience at Hilton Garden Inn Times Square, responded to this review

Hi JML1936, Thank you for reviewing your most recent stay with us, your loyalty is very much appreciated as we know you have a number of choices when traveling. I am glad that you enjoyed your stay and the staff particularly, Charles was available to assist you and provide you with an awesome experience. Regards, Tennile Boyd Director of Guest... More

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Additional Information about Hilton Garden Inn Times Square

Address: 790 Eighth Avenue, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Times Square 3.5*
Number of rooms: 372
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Also Known As:
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Manhattan
Hilton New York City
Hilton Garden Inn New York
Times Square Hilton Garden Inn
New York City Hilton

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