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All 452 New York City hotels

Hilton Garden Inn Times Square

3.5 of 5 Hotel   |   790 Eighth Avenue, New York City, NY 10019
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93%
Ranked #41 of 452 hotels in New York City
Certificate of Excellence 2014
A recent review
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4,121 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (789)
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Jakarta
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We booked 3 rooms and stayed for 6 nights. The location is perfect. The free coffee and tea in the lobby every morning is a nice treat, So are the cookies and lemonade in the afternoon. We have stayed in many Hilton hotels before in various countries and continents. But this is one of the very well managed and run.... More

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Maidstone, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

This trip was a special treat for my 16 year old Granddaughter, so it was important her first impression of New York was good.Great hotel for easy walking to Times Square, Broadway and the Subway for trips further afield. Initially disappointed with my double, double room on 6th floor, but it was quickly changed to one on the 11th with... More

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Reston, VA
Top Contributor
75 reviews 75 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a great spot. The hotel staff was wonderful, and the rooms were great - very new and clean. This was also one of the cheapest hotels we found in Times Square area. So very glad we chose it and we would choose it again!

Was this review helpful? Yes
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Hello t8temd and thank you for your review. It’s great to know that your stay with us was a wonderful experience and I hope to welcome you back to our hotel on your next trip to NYC! All the Best! Joanna Butcher Guest Experience Manager Hilton Garden Inn Times Square joanna.butcher@hilton.com More

Georgia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Hilton Garden Inn in Times Square was awesome! We spent our 25th Wedding Anniversary here and the staff went above and beyond our expectations. We received a call almost everyday during our stay to ensure we were enjoying our visit as well as to ensure we had everything we needed . The concierge service were extremely helpful with directions,... More

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Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Dear Selena C, It is a great pleasure reading your review and lear that our goal to create a memorable stay was accomplished during your stay. On behalf entire HGI Team we would like to again congratulate you on your 25th Wedding Anniversary and we hope that we will get a chance to welcome you back one day! All the... More

Pa
Top Contributor
125 reviews 125 reviews
9 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is nice, clean, and the staff is friendly. It is a super location with the theater district, shopping, and restaurants, and Penn Station not too far away. The room is a little cramped for 4 adults with the beds only being doubles and not much room to put things in the bathroom but who stays in their room... More

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Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Hello . BeasleyKRB and thank you for your review! It’s great to know that you found hotel location to be central to all your points of interest and I hope that maybe one day we will get a chance to welcome you back! All the Best! Joanna Butcher Guest Experience Manager Hilton Garden Inn Times Square joanna.butcher@hilton.com More

Evans, Georgia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The whole family was in NYC on 8/1/2014 for our annual NYC visit and we stayed here for the first time as we like to stay at different hotels each time we are in town.All in all it was a great stay. The rooms were clean and newly renovated. The beds were very comfortable and the room provided plenty of... More

Was this review helpful? Yes 1
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Hello Rick W and thank you for choosing our hotel on your recent stay in NYC! It’s great to know that your overall stay was a great experience and that we will get a chance to welcome you back one day! All the Best! Joanna Butcher Guest Experience Manager Hilton Garden Inn Times Square joanna.butcher@hilton.com More

Marlow, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is the best hotel I've stayed in in New York. The proximity to Times Square and major subway stops is great, and the room was surprisingly large, and the amenities including the fridge were great. The staff were helpful and friendly, and even brought a gift bag of snacks to our room on our first day as a welcome... More

Was this review helpful? Yes
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Hello Christiee30 and thank you for your wonderful review! It’s so great to hear that you enjoyed central location of the hotel and that the comfort of the rooms as well as amenities provided was to your satisfaction. I will make sure to share your wonderful comments with my team and we will be looking forward to welcome you back... More

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

Location, location, location! Hilton Garden Inn Times Square is my favorite hotel to stay at while visiting New York City. Whether it is your first time in the city, traveling alone or traveling with a family it is the perfect location. It is centrally located, walking distance to the the restuarants, theaters, Radio City Music Hall, Rockefellar Center. There is... More

Was this review helpful? Yes
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Hello KayEmm954 and thank you for your review! It so great to know that your stay with us was a memorable experience and that you took advantage of central location of the hotel. We will be looking forward to welcome you back one day! All the Best! Joanna Butcher Guest Experience Manager Hilton Garden Inn Times Square joanna.butcher@hilton.com More

rochester, ny
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

this hotel, while expensive, was clean and the staff great, it is small compared to the marriott marquis and much easier to navigate with the same great times square locale. would recommend again if you need this location.

Was this review helpful? Yes
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Hi there docsbd and thank you for your review. It’s great to hear that your stay with us was a pleasant experience and that you found hotel location to be convenient to your needs. We look forward to welcome you back on your next trip to NYC! All the Best! Joanna Butcher Guest Experience Manager Hilton Garden Inn Times Square... More

Dubai, United Arab Emirates
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nicely renovated rooms, comfortable king size bed, air-conditioning worked fine even with our room facing west towards the afternoon and setting sun. Great housekeeping staff and a fantastic location close to the Metro stations and theatre district. The only negative is the front desk staff, I found them to be a little unfriendly when I had a need to approach... More

Was this review helpful? Yes
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Hello Makanan, Thank you for taking time to review our hotel. I am happy to learn that your overall stay with us was an enjoyable experience. It is disappointing to know that our staff was unable to deliver the exceptional service that we are so well known for and I will make sure to share your comments with my team.... More

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Additional Information about Hilton Garden Inn Times Square

Address: 790 Eighth Avenue, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hilton Garden Inn Times Square 3.5*
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Also Known As:
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Manhattan
Hilton New York City
Hilton Garden Inn New York
Times Square Hilton Garden Inn
New York City Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#29 Business Hotel in New York City #30 Family Hotel in New York City #31 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Prime Times Square location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS discount theater ticket booth, famous 42nd Street and much more. Located on Eighth Avenue at 48th Street in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include Pigalle Restaurant and Lounge (a 1950’s style Paris café that is open for breakfast, lunch and dinner), XVI Rooftop Lounge (the only Hilton Garden Inn in Manhattan with a rooftop bar!), evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 
Number of rooms
372

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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