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Hilton Garden Inn Times Square

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790 Eighth Avenue, New York City, NY 10019
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1 room 1 guest
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Hilton Garden Inn Times Square
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5,168 Reviews from our TripAdvisor Community

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Traveler rating
    2,967
    1,756
    313
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hockessin, Delaware
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Reliable quality. Good price. Stay below 13th floor and on north side, well away from rooftop bar and dance floor. Also, high room and north side hear less of the very busy fire station on 48th & 8th. Breakfast options abound. Recommend Food Emporium for people watching.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

Hotel is beautiful, location and service is what makes this place stand out big time! It's a perfect place for a girls trip to NYC! Was here with my daughter and had an issue with my credit card which was resolved quickly and professional by the Avi the manager on duty, and he is just a cutie plain and simple!... More 

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Elk Grove Village, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is located in Midtown Manhattan, at 8th and 49th, and just a few blocks from Times Square but very quiet. Our room was large by NY standards and comfortable. All the hotel staff were friendly and helpful especially Michael at the front desk and Allison, the concierge (THANK YOU BOTH!) They made our stay in NY even more... More 

Was this review helpful? Yes 1
San Jose, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Love how close it is to Times Square and other attractions, as well as tour buses and other transportation. The rooms and hotel are excellent for the price. Hotel staff are friendly and helpful. Internet connection was fast and easy to get going. The Room was clean, quiet, and I will probably stay there again my next trip to New... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Maldon, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Good sized room on the 10th floor. The hotel is right in the heart of all the action. Times Square is just a stroll away. Staff are exceptional. Plenty of places to eat and drink in the vicinity. My wife and I have had a wonderful time here. I would rate this hotel higher than the Hilton Midtown, which we... More 

Was this review helpful? Yes 2
Joanna B, Assistant Front Office Manager at Hilton Garden Inn Times Square, responded to this review

Hello Ianvsykes , Reading your review I am extremely happy that you and your wife had a wonderful time with us and you found our hotel being better that the neighborhood competition. It’s great that variety of dining options was to your satisfaction and we will be looking forward to welcome you back again! Thank you! Joanna Butcher Hilton Garden... More 

United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed 3 nights at the HGI times square and loved it . It was bright, new, convenient to all of our theater , shopping, and sightseeing. They were very fast to check us in and out. They held our bags so we could start before check in and called us as soon as room ready. our room 512 was... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Joanna B, Assistant Front Office Manager at Hilton Garden Inn Times Square, responded to this review

Hello Kathy S, Thank you so much for your wonderful review. We are extremely happy that you and your family enjoyed the 3 nights stay with us and we hope to welcome you back one day! All the best! Joanna Butcher Assistant Front Office Manager Hilton Garden Inn Times Square More 

Norwich, United Kingdom
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is in a great location, very close to Times sq, all the theatres, huge choice of restaurants all in a couple of minutes walk. Sightseeing bus stops on the road and office opposite. The hotel is basic in facilities, but handy little shop, and the staff we dealt with were really helpful. The room was good size, very... More 

Was this review helpful? Yes 1
Joanna B, Assistant Front Office Manager at Hilton Garden Inn Times Square, responded to this review

Hello sally p, thank you for sharing your feedback. I am happy to hear that you took advantage of hotel location and your overall stay with us was an enjoyable experience. I am sorry to hear that the driver quoted more than it was originally agreed. I will make sure to further investigate this issue and address it with my... More 

Sheffield
Level Contributor
99 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Set in the heart of midtown New York and a short walk to Times Square this Hilton is quite frankly a basic level experience, even when booking in a an Executive member. The rooms are very small (we had to change rooms at check-in because the first felt too claustrophobic - the 2nd wasn't much better!) Breakfast is good, the... More 

Was this review helpful? Yes 1
Joanna B, Assistant Front Office Manager at Hilton Garden Inn Times Square, responded to this review

Hi klive1961 , Thank you for sharing your experience however based on your comments I think you stayed at a different Hilton Garden Inn property as our hotel is not 20 floors high and no located directly at the Times Square. I believe you stayed at the Hilton Garden Inn Times Square Central so please consider re submitting your review... More 

Renfrewshire
Level Contributor
134 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 383 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for four nights in a decent sized room on the 8th floor. The room was to the side of the hotel and was a bit dark, we had to use the lights to get ready despite the sunny weather outside and the largish window. Bed was comfy enough and shower good. Coffee maker was decent and the room... More 

Was this review helpful? Yes
Joanna B, Assistant Front Office Manager at Hilton Garden Inn Times Square, responded to this review

Hello Mary1967 and thank you for taking time to review our hotel. It’s good to know that your overall stay with us was an enjoyable experience and that our staff was able to accommodate your request. I’m sorry that you were not able to apply your Hilton Honors membership due to reservation being booked with 3rd party booking but on... More 

Rockville, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

If you are looking for a great hotel in NYC, look no further than the Hilton Garden Inn Times Square. I travel a fair amount for work and leisure and was very impressed with this hotel. The great experience started with check in. The room I had requested (via HHonors app) wasn't available, but another room was. The front desk... More 

Was this review helpful? Yes
Joanna B, Assistant Front Office Manager at Hilton Garden Inn Times Square, responded to this review

Hello travelrox77 Thank you so much for all the wonderful words, I have shared your feedback with my team on our morning huddle and they were very excited knowing that they were able to create a memorable stay for you! We will be looking forward to welcome you back one day! Best regards, Joanna Butcher Assistant Front Office Manager Hilton... More 

Hotel Review Summarization

What travelers say

  • Great location(50)
  • Very clean(41)
  • Central park(36)
  • Would highly recommend(6)
  • Broadway Show(6)
  • Higher floor(4)
  • Street noise(4)
  • Friendly and helpful(4)
  • Food Emporium(4)
  • Would definitely stay(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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