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All 451 New York City hotels

Hilton Garden Inn Times Square

3.5 of 5 Hotel   |   790 Eighth Avenue, New York City, NY 10019
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93%
Ranked #36 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
disndatdev Vienna, Austria
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4,010 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vienna, Austria
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed here with my girlfriend during the second week of July 2014. The staff was very polite and could help with any questions that we had. The rooms were nice and big and very comfortable. The breakfast buffet was also a great start into the day. Check-In went fast and smooth. The location of the hotel is probably the... More

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First time visit to nyc for my 35th birthday and chose this hotel based on tripadvisor reviews. Glad we did! The hotel is in an excellent location right by a subway station and just round the corner from Times Square in the heart of theatre land. The hotel staff were really friendly and had even left some muffins for my... More

Was this review helpful? Yes 1
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Dear Katisha1979, Happy 35th Birthday! I am thrilled that you chose our hotel based on all positive reviews and you were not disappointed with the experience! It’s great that you enjoyed hotel location as well as birthday treats! We will look forward to welcome you back one day! All the Best! Joanna Butcher Guest Experience Manager Hilton Garden Inn Times... More

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Not only is it walking distance to the Times Square attractions, but it is also close to Central Park and various other great places to eat and shop. Walking there was not a problem. The room was quiet on the 10th floor, and very comfortable. Friendly staff and really good location overall. Would stay again.

Was this review helpful? Yes 1
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Hello Tigrisalta and thank you for you review! It’s great to know that your stay with us was a enjoyable experience and that hotel location as well as comfort of the rooms were to your liking . We will look forward to welcome you back one day! All the Best! Joanna Butcher Guest Experience Manager Hilton Garden Inn Times Square... More

Victor, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Her grandmother and I took our 10 year old granddaughter to NYC for two nights, and this Hotel was the perfect location for us. We chose to take the train from Syracuse directly to Penn Station.....a mere two blocks from the hotel. With no transfers, cabs, subways, etc., this trip could not have been easier. We were located right on... More

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Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Dear Joseph D, Thank you sharing your feedback with travel community. We hope to welcome you back again one day! All the Best! Joanna Butcher Guest Experience Manager Hilton Garden Inn Times Square joanna.butcher@hilton.com More

New York City, New York
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Having worked down the block for two years I found refuge at this lovely Hilton Garden Inn when I would have to do double shifts and couldn't make it home on time. Soon, it became my go-to place to stay because the staff is always inviting and friendly and the rooms are always clean and reliable. The hotel itself was... More

Was this review helpful? Yes 1
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Hello there OliviaM_NYC and thank you so much for taking time to submit your wonderful review! It is truly a pleasure reading so many positive things about your stay with us and learn that we accomplish our goal to create a memorable NYC experience! Please accept my sincere apologies for housekeeping disturbance on the day of your departure. I will... More

Franklin, Wisconsin
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just spend 3 nights here. For NYC the rooms are pretty roomy, we were on the 11th floor and no noise from the street except for a siren now and then (but hey, this IS NYC). We arrive around 1 pm and our room was ready. The check in was quick and easy. The staff was very friendly and answered... More

Was this review helpful? Yes 1
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Hello Don W and thank you for taking time to review our hotel. It’s great to know that your 3 night stay with us was a memorable experience and that the hotel as well as the location was to your satisfaction. I hope to welcome you back again one day! All the Best! Joanna Butcher Guest Experience Manager Hilton Garden... More

Hong Kong, China
Top Contributor
85 reviews 85 reviews
48 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotels in NY are expensive and this hotel is not an exception. But considering other alternatives, it is definitely a good option. The location is excellent with many subway stations nearby. Spacious room with comfortable and clean bed. The bathroom was ok, could benefit from some renovation. The shower curtain smelled mildew - badly - but since we were staying... More

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Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Hello ckatsuya, Thank you for sharing your experience with travel community. First and foremost please accept my sincere apologies for a bad smell in the bathroom; I wish you would have given us opportunity to rectify this problem during your stay. It’s good to know, however that your overall experience was a positive one and you enjoyed comfort of the... More

Collegeville, PA, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Good location for Broadway shows. Comfortable room and good value. Proximity of subway might be an issue for some, I did not find the noise bothersome in our seventh floor room but I travel with a white noise machine.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Hello John F, Thank you for taking time to review our hotel. It’s great to know that your stay with us was an enjoyable experience and you found hotel to be comfortable and of good value. I hope that we will get a chance to welcome you back one day! All the Best! Joanna Butcher Guest Experience Manager Hilton Garden... More

London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A very busy hotel, the front desk and foyer staff were 97% of the time very helpful and courteous and always seem to be in good spirits. The hotel is clean with no bed bugs (as far as I know) which is important to state as New York is known for many infestations within the hotel establishments. The restaurant attached... More

Was this review helpful? Yes
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Hi there brenda b and thank you for your review. It’s great to know that your stay with us was a good experience and you enjoyed hotel and the convenience of the location. We will be looking forward to welcome you back in the future! All the Best! Joanna Butcher Guest Experience Manager Hilton Garden Inn Times Square joanna.butcher@hilton.com More

Saint Augustine, Florida
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was clean and the staff was helpful and friendly. So much available to see and do in the area of the hotel. The room was a good size and had a small refrigerator, microwave and a coffee pot and there was also Star Bucks coffee in the lobby. To be nit picky, our room was next to the... More

Was this review helpful? Yes 1
Joanna B, Guest Relations Manager at Hilton Garden Inn Times Square, responded to this review

Hello 774Beth and thank you for taking time to review our hotel. It’s great to know that you enjoyed central location and hotel itself. I’m sorry for the room location and challenges with the AC unit. If you decide to stay with us again please let me know and I will make sure to reserve room in a quiet location.... More

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Additional Information about Hilton Garden Inn Times Square

Address: 790 Eighth Avenue, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hilton Garden Inn Times Square 3.5*
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Also Known As:
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Manhattan
Hilton New York City
Hilton Garden Inn New York
Times Square Hilton Garden Inn
New York City Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#25 Family Hotel in New York City #27 Business Hotel in New York City #32 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Prime Times Square location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS discount theater ticket booth, famous 42nd Street and much more. Located on Eighth Avenue at 48th Street in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include Pigalle Restaurant and Lounge (a 1950’s style Paris café that is open for breakfast, lunch and dinner), XVI Rooftop Lounge (the only Hilton Garden Inn in Manhattan with a rooftop bar!), evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 
Number of rooms
372

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1 day ago
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