I stayed here for my first ever trip to NYC in December (and again in January). Both times I booked online through the website for less than $210 AFTER taxes (I think the rates are going up as the Construction finishes).
The location was great - very convenient to Central Park, Times Square, etc. The hotel is in the process...
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I have to admit, I only booked at this hotel because of the online photos I saw of the lobby, and they didn't disappoint. The lobby was fun, eclectic, and completely different be it somewhat small.
There is a small bar, not sure you can even really call it that, as during the day, it's part of the lobby, and...
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We were given a night at the Ameritania as a gift and added a night to make a weekend of it. We live outside of Manhattan, but often spend a weekend in the city as a quick and easy getaway. This hotel was fabulous!! What a pleasant surprise! Location was perfect, right in midtown near all the theaters. The hotel...
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I just spend two nights at the Ameritania after finding a deal through Groupon. The staff was extremely friendly and helpful, and both the lobby and our room were nicely updated with very modern finishes. The bed was the most comfortable hotel bed I've ever slept in. And my more worldy traveling companion kept marveling over the relative spaciousness of...
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Dear Wendy S,
I would like to personally thank you for taking the time to share your experience with us. Thank you for your kind words concerning our customer service which I am sharing with our staff; it means so much to us. Your feedback is important to us and helps us address any areas of improvement. I am happy...
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My husband and I stayed at the Ameritania Hotel for one day during the 2011 Christmas holiday. We got a good rate at the hotel, and while we did have some criticisms, I would say that the value was overall pretty good for that very busy week in very busy NYC midtown. A few notes I would share:
• The...
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Dear EastCoaster36,
Thank you for your feedback. We appreciate your review and sincerely apologize if there were certain things that were not to your liking. Currently, we are addressing the issues mentioned in your review and hope you give us a second chance for us to meet and exceed your expectations. Please do not hesitate to contact us directly with...
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The front desk workers were extremely unfrinedly. There's one guy there who gives attitude to simple questions. I was also charged $34 a week after check out and called to find out what it was for and he said my living social deal didn't include taxes and hung up. Thanks for your over friendliness!!!! Room was not bad, elevators were...
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Dear Eastcoaster, thank you so much for your feedback. We appreciate your review and sincerely apologize if there were certain things that were not to your liking. The Ameritania has gone through a long renovation process that is near full completion. We value your business and would like to offer you a complimentary upgrade upon your next visit! Please return....
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My experience at Ameritania was terrible. We were told check in was at 3 pm. A room wasn't ready for us until 5 pm. When we went to the room we realized it was still being occupied by other guests. Then we waited another 15 minutes before they had a room for us. The lighting was terrible and you have...
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Dear Karen T, thank you very much for your feedback. Our sincerest apologizes for any and all inconveniences that you might have experienced during your stay. We absolutely value your time and lament the circumstances that delayed your check-in. We value your business and have issued you a 50% deduction off your booking. I plead you give us another chance....
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Currently the hotel is still under renovation, but most rooms and the lobby are already finished and the result is great. I reserved a calm room and got a calm, stylish room with two king size beds. Breakfast was ok (variety of bread, marmelade, fruits, but plastic plates), but i was told that the restaurant will be finished soon. Same...
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Dear Hosam E, thank you for your warm review. I agree completely with your feedback and appreciate you taking time to share it with us. The Ameritania is in the final stage of our long renovation process and although it has been a monumental task , we did it in order to provide our current clientele and future guests with...
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We stayed for 5 nights at the Ameritania in November 2011. This was my second time at this hotel and its really all you can ask for. The location is perfect, the bathroom is spotless clean, comfy beds and perfect housekeeping, I belive this one is the best value of all the hotel on broadway we looked at!
I had...
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Dear Idasweden, thank you so much for your wonderful review. The Ameritania offers additional services for special occasions to all our guests and I am delighted you enjoyed your very special anniversary with us. Our location is fantastic for anyone visiting New York and since we are in Midtown Manhattan we are literally in the middle of everything. Please do...
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The decor is nice, but there were many problems with the two rooms we had. For one, the window came out in my hands and I almost dropped it out and eight floors down. When I told them at the front desk they said "Well I don't think you are supposed to open the windows." In my opinion, if the...
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Dear pstempe, thank you for your feedback. The Ameriania take our guest's requests very seriously and sincerely apologize if you encountered issues in your room. The Ameritania has undergone a complete renovation all while still being open and we are still in the process of making everything perfect. Moreover, no complaint was formally given to the front office of there...
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