We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Bentley Hotel

500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Bentley Hotel
Professional photos View all
Browse nearby
The Bentley Hotel
Add Photo Write a Review

1,941 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    745
    685
    318
    114
    79
See reviews for
492
607
124
344
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (417)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1941)
  • Mar-May only
    (576)
  • Jun-Aug only
    (514)
  • Sep-Nov only
    (416)
  • Dec-Feb only
    (435)
All months
There are newer reviews for The Bentley Hotel
See the most recent reviews
Merrimac, Massachusetts
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 21, 2014

This is a great hotel! We booked ahead of time but were upgraded to a suite upon arrival, and we had a special price reservation. Great location near subway and 2 blocks from great restaurants. Excellent!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Joseph R, General Manager at The Bentley Hotel, responded to this review

Dear Julia S, Thank you for taking the time to post a review from your most recent stay at The Bentley Hotel. It is awesome to hear that you enjoyed the location of the hotel and that our front office team had a positive impact on your experience. We are lucky to have a staff of genuine and humble people... More 

Linthicum Heights, Maryland
2 reviews
4 of 5 stars Reviewed July 21, 2014

This hotel was very nice. The beds were extremely comfortable and the rooms were very clean and comfortable. The staff that we interacted with were very helpful and polite. Nothing negative to say about our stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
Joseph R, General Manager at The Bentley Hotel, responded to this review

Dear janice g, Thank you for the great feedback on Trip Advisor. I am thrilled you enjoyed your experience and the service of our team met your expectations. Our Housekeeping staff works hard to provide a clean and comfortable environment for our guests. It is refreshing to hear recognition for their efforts. Thank you for staying with us and we... More 

Little Rock
1 review
4 of 5 stars Reviewed July 21, 2014

Nice, small hotel, great service. Pleasant, comfortable corner room with lovely view of East River and bridge. Great location for that upper east side area. Only small deficit is access to food inside hotel. We hope to make this our NY home.

Review collected in partnership with this hotel

Was this review helpful? Yes
Joseph R, General Manager at The Bentley Hotel, responded to this review

Dear Burton A. M, Thank you for the review on Trip Advisor. I am glad you enjoyed the location of our hotel. We are just a few blocks away from Central Park and have some great local restaurants and shopping nearby as well. Our rooms are a perfect comfortable retreat after a busy day exploring NYC. If you ever need... More 

Omaha, Nebraska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 19, 2014

The hotel was overall good except the Front Desk was rude, disrespectful, and inefficient. I was shocked at how I was treated. The remainder of the hotel was good, but from my experience with the Front Desk, I would not return here.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Joseph R, General Manager at The Bentley Hotel, responded to this review

Dear Mark,Mr S, Thank you for posting a review and also responding to our guest survey. We use feedback to improve the product and service we offer. I would like to apologize for your initial experience. This is very unusual and not in-line with our service standards. I have sent you a private message via Trip Advisor and email to... More 

Washington DC, District of Columbia
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed July 18, 2014

I have stayed at the Bentley Hotel several times because that always seems to be what I get from Hotwire. The service is always acceptable and overall cleanliness is up to par but I do not think it is worth of the 4 star rating. The highlight is the rooms are very sizeable and quite nice by NYC standards. The... More 

Was this review helpful? Yes
Joseph R, General Manager at The Bentley Hotel, responded to this review

Dear Daniel C, Thank you for the review from your October 2013 experience at The Bentley Hotel. I am pleased that overall you enjoyed the size and cleanliness of the room and the service of our team met your expectations. We are located on the Upper East Side and have many great area restaurants and shopping. We are also a... More 

Randolph
1 review
5 of 5 stars Reviewed July 17, 2014

The facility and our suite/room was clean. The view refreshing and all amenities top notch. Thank you for making our stay in the city enjoyable. I appreciated the in room toiletries and hair blower. Location for our needs was perfect.

Review collected in partnership with this hotel

Was this review helpful? Yes
Joseph R, General Manager at The Bentley Hotel, responded to this review

Dear Linda G, Thank you for the review from your recent stay at The Bentley Hotel. It is great to see that you enjoyed your experience and that you found your room and hotel amenities to be comfortable and convenient. I am glad you had a chance to enjoy the view from your room. If you should ever need assistance... More 

Dallas, Texas
Level Contributor
5 reviews
3 of 5 stars Reviewed July 17, 2014

We traveled to New york for the first time and had to cut our trip short because I fell and broke my foot. the Bentley staff were nice and professional at first but after the first 2 days not really helpful. first of all the hotel does not have a concierge service so we really didn't have help with finding... More 

Was this review helpful? Yes
Joseph R, General Manager at The Bentley Hotel, responded to this review

Dear Pam M, Thank you for taking the time to post a review from your recent stay at The Bentley Hotel. I am disappointed and concerned to hear of your negative experience. I have sent you a message via Trip Advisor so that I can get additional details and address accordingly. Please reply as I would like to resolve your... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 17, 2014

I ♡ this hotel!! I did several reviews before my trip and the reviews were very accurate. The beds are very comfortable! The view from the Junior Suite room 1604 was fabulous. The hotel room was very clean and crisp!!! The only thing that I thought was an negative is, you can hear other guest come in and out of... More 

Was this review helpful? Yes 1
Joseph R, General Manager at The Bentley Hotel, responded to this review

Dear mitchellsunita, Thank you for the great feedback on Trip Advisor. I am thrilled you enjoyed your experience and the view from your room. Our Housekeeping staff works hard to provide a clean and comfortable environment for our guests. It is refreshing to hear recognition for their efforts. Thank you as well for posting the picture from the view of... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 16, 2014 via mobile

I took my daughter and her best friend to NYC for High School Graduation. I have read other comments about this hotel, unfortunately I think any negative remarks are from 1st time visitors to NYC who don't realize that Manhattan hotels differ greatly in size and price from everywhere else. This was my 2nd stay at the Bentley. The view... More 

Was this review helpful? Yes 1
Joseph R, General Manager at The Bentley Hotel, responded to this review

Dear Katharine S, Thank you for taking the time to post a detailed review from your most recent stay at The Bentley Hotel. It is thoughtful and productive feedback like yours that helps us improve our product and services and in addition assists other travelers choose a hotel that is right for them. At The Bentley Hotel, we offer a... More 

Schiller Park
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

Three of us stayed in the Bentley Hotel for four nights and I would recommend it to everyone! Very clean, and great service, quiet and great views of NY. The only downside was the location of the hotel because we had to walk a lot to get to Manhattan but they also offer great shuttle and taxi services. Starbucks and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Joseph R, General Manager at The Bentley Hotel, responded to this review

Dear Patrycja S, Thank you for taking the time to post a review from your stay at The Bentley Hotel. We welcome all guest feedback as it gives us an opportunity to improve the product and service we offer. It is awesome to read that you and your friends had a great experience and enjoyed the service of our team... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,035 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (344)
Viewed
Room/suite (115)
Viewed
View from room (89)
Viewed
Hotel & grounds (29)
Viewed
Dining (8)
Viewed
Bathroom (17)
Viewed
Pool/beach area (1)
Viewed
0:10
Videos (1)
Viewed
Other (84)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (629)
Viewed
Deluxe Double Room (97)
Viewed
Deluxe King Room (77)
Viewed
Junior Suite (100)
Viewed
One Bedroom Suite (91)
Viewed
Restaurants and Bars (62)
Viewed
Standard Room (107)
Viewed
The Hotel (95)

Management photos: Courtesy of the property manager

Viewed
All management photos (62)
Viewed
Hotel & grounds (19)
Viewed
Room/suite (24)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
View from room (1)
Viewed
Other (12)
Check In Check Out
Price Your Stay
Hotels you might also like...
Travelers also viewed these New York City hotels
Manhattan
The Marcel at Gramercy
The Marcel at Gramercy
#188 of 464 in New York City
4.0 of 5 stars 1,825 reviews
Upper East Side
Courtyard by Marriott New York Manhattan / Upper East Side
Courtyard by Marriott New York M...
#241 of 464 in New York City
4.0 of 5 stars 425 reviews
Upper West Side
Empire Hotel
Empire Hotel
#329 of 464 in New York City
3.5 of 5 stars 3,663 reviews
Show Prices
Show Prices
Show Prices
Midtown
Wyndham New Yorker Hotel
Wyndham New Yorker Hotel
#260 of 464 in New York City
4.0 of 5 stars 7,502 reviews
Midtown
Ameritania Hotel
Ameritania Hotel
#137 of 464 in New York City
4.5 of 5 stars 2,758 reviews
Midtown
ONE UN New York
ONE UN New York
#334 of 464 in New York City
4.0 of 5 stars 2,198 reviews
Show Prices
Show Prices
Show Prices

Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay