We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Bentley Hotel

4.0 of 5 500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Bentley Hotel
Professional photos View all
Browse nearby
The Bentley Hotel
Write a Review

1,435 reviews from our community

Traveler rating
    517
    512
    248
    92
    66
See reviews for
340
474
92
240
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (347)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1435)
  • Mar-May only
    (365)
  • Jun-Aug only
    (338)
  • Sep-Nov only
    (416)
  • Dec-Feb only
    (316)
All months
There are newer reviews for The Bentley Hotel
See the most recent reviews
Atlanta, GA
1 review
5 of 5 stars Reviewed November 4, 2013

I recently enjoyed a long weekend visit to New York city and stayed at The Bentley Hotel. Beautiful hotel - lobby and rooms. Great views of the City and East River, upscale restaurant on the top floor (21st floor) with glass walls for romantic views of the City at nite. Staff - all 8 that I encountered were exceptionally service... More 

Was this review helpful? Yes
Esmee K, Front Office Manager at The Bentley Hotel, responded to this review

Dear Arlene H H, I am so thrilled to read about your terrific experience about your recent stay with us. It is great to hear that we were able to assist you in getting a new hairdryer. I am really happy that everyone was able to accommodate all your needs, especially that Roopesh went above and beyond to make your... More 

Lakeland, Florida, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 4, 2013

Stayed here for 4 days while my daughter was an extern at Animal Medical Center which is directly next door. My room had a great view of the Queensboro Bridge and East River.... within 5 blocks was the best shopping New York has to offer, and the theater district is a short cab or subway ride away... quieter area than... More 

Was this review helpful? Yes 1
Esmee K, Front Office Manager at The Bentley Hotel, responded to this review

Dear Kim D, I am so happy to hear that you had a good time while staying with us. Great that you have enjoyed your room with it's pretty view as well as the area we are located in. Thank you for your feedback in regards to the in room amenities. We do have coffeemakers available upon request so if... More 

Asbury Park, NJ
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed November 3, 2013

I have stayed in many hotels in New York City but this was one of my very, very favorites!!! The staff at the Bentley could not be any nicer...This is very important when choosing a hotel in New York City. Peter Gallo, the manager, was awesome!!! I am in the Hospitality Business-- I am the Manager of a Nightclub in... More 

Was this review helpful? Yes
Esmee K, Front Office Manager at The Bentley Hotel, responded to this review

Dear Hurricaine, I am thrilled to hear that you always have a wonderful time staying with us. Thank you for your kind words about Peter and the entire team, I will definitely make sure to share it as your feedback is very valuable and motivating. Please reach out to me next time your travels bring you to the city. I... More 

Visalia, California
Top Contributor
201 reviews 201 reviews
12 hotel reviews
3,813 helpful votes 3,813 helpful votes
5 of 5 stars Reviewed November 3, 2013

Well, as always my reviews are focus on customer service and the job duties of the personnel at the hotel, why? Well, I work in the hotel industry and I know how it should run, my first impression was great, having a doorman who is actually at his post and a front desk having always someone there, that is something... More 

Was this review helpful? Yes 26
Esmee K, Front Office Manager at The Bentley Hotel, responded to this review

Dear MONTYHADES, I am so glad to hear that you had an excellent stay at the Bentley Hotel! Thank you so much for your kind words as they are very refreshing and motivating. I am really happy that your visit was great, I am however sorry about the small glitch which I hope did not effect the overall experience. Do... More 

La Crescenta, California
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 2, 2013

My wife and I travel all over the world and found the Bentley a very nice NYC Hotel; it is not the Ritz but you pay a reasonable price and you get a clean, reasonable hotel, with clean rooms, and very comfy beds. Everything is nearby. The staff is very courteous. The room is very clean. TV Channel selection is... More 

Was this review helpful? Yes 1
Jerome C, Director of Front Office at The Bentley Hotel, responded to this review

Dear john o, Thank you for providing information in regards to your recent stay. I am applauded in regards to the services your received in regards to a front desk agent. Please feel free to contact me as I would like to hear more details about your recent stay with us, you can reach me at 212-644-6000 etx. 6405. Hope... More 

Keswick, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 1, 2013

We had a great 5 days in New York and The Bently Hotel suited us fine. It was noisy from the traffic on the 59th bridge and building work close by but the view was great and the bed comfy so we were quite satisfied. The staff were friendly and gave some advice but once they established that we weren’t... More 

Was this review helpful? Yes
Esmee K, Front Office Manager at The Bentley Hotel, responded to this review

Dear Tricia197, Thank you for your comments and feedback on TripAdvisor. I am really happy that you have enjoyed your stay with us. I am sorry to hear that you were disturbed by the traffic noise however I do hope that did not interfere with the overall experience. Please reach out to me next time you are planning a trip... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 31, 2013

We stayed at the Bentley Hotel for a short NYC vacation. Overall, the condition of the hotel is a bit shabby, although the staff are all pleasant and helpful. Our room was much bigger than the average NYC hotel room and the bed was comfortable. The location is also very good with Central Park and 5th Avenue within a pleasant... More 

Was this review helpful? Yes
Esmee K, Front Office Manager at The Bentley Hotel, responded to this review

Dear TanyaLRoberts, Thank you for feedback about your recent stay with us. I am very happy that all my team members were able to go above and beyond for you and make you feel comfortable throughout your stay. In regards to the wear and tear please note that we are aware of the issue and that updating our furniture is... More 

Manchester, New Hampshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 29, 2013

We stayed in the Bentley for three nights while visiting family in the city. The location was perfect for us - just north of Midtown on the East Side but we enjoy walking as we usually do to dinner, shopping etc. Our room faced the East River which afforded an interesting and changing view and glorious sunrises. Leave your curtains... More 

Was this review helpful? Yes 2
Esmee K, Front Office Manager at The Bentley Hotel, responded to this review

Dear drake433, Thank you so much for your great comments on TripAdvisor. Thank you for your great feedback about your recent stay with us. I am very happy that you enjoyed the room with it's pretty view and had a great time while at the Bentley Hotel. Please reach out to me next time your travels bring you to the... More 

Belfast, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed October 29, 2013

At first glance the Bentley looks like a nice enough hotel but there are just too many faults and high prices to give it anything other than a poor rating. The elevator takes an absolute eternity to arrive. The carpet in our hotel room was absolutely filthy and the majority of the electricity sockets were very loosely fitted to the... More 

Was this review helpful? Yes 1
Jerome C, Director of Front Office at The Bentley Hotel, responded to this review

Dear Peter S, Thank you for providing feedback in regards to your recent stay with us. I am sad to know that your recent stay was not to your likings, however I am pleased that the front desk staff was accommodating. I would like to speak to you more in regards , please feel free to contact me at 212-644-6000... More 

Lincolnshire
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 29, 2013

Away from the bustle of the city centre which is what we wanted. Easy walking distance of the subway & Central Park. Nice room, comfy beds but buy your water from the bar off the foyer ($3 as opposed to $7!) Very friendly, helpful staff. Downstairs bar staff very helpful, especially Julian, who gaves us lots of advice of places... More 

Was this review helpful? Yes
Esmee K, Front Office Manager at The Bentley Hotel, responded to this review

Dear davebrad127, I am so glad that you have enjoyed your recent stay with us and that you have liked your room and the surrounding area. Great to hear that the whole team was able to extend you excellent customer service especially Julian. I will share your great comments with all team members as they are very refreshing and motivating.... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Bentley Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Bentley Hotel

Address: 500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065
Location: United States > New York > New York City > Manhattan , Upper East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Bentley Hotel 4*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Cheap Tickets, Priceline, Hotels.com, HotelTravel.com, Tingo and Jetsetter so you can book your The Bentley Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bentley Hotel Nyc
Bentley Hotel New York City
Bentley New York City
Hotel Bentley New York
Hotel Style:
#34 Best Value Hotel in New York City
#118 Business Hotel in New York City
#127 Luxury Hotel in New York City
#196 Family Hotel in New York City
#208 Romantic Hotel in New York City

944 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (292)
Viewed
Room/suite (96)
Viewed
View from room (77)
Viewed
Dining (8)
Viewed
Hotel & grounds (25)
Viewed
Bathroom (13)
Viewed
0:10
Videos (1)
Viewed
Pool/beach area (1)
Viewed
Other (71)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (629)
Viewed
Deluxe Double Room (97)
Viewed
Deluxe King Room (77)
Viewed
Junior Suite (100)
Viewed
One Bedroom Suite (91)
Viewed
Restaurants and Bars (62)
Viewed
Standard Room (107)
Viewed
The Hotel (95)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Room/suite (9)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighborhood