We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 452 New York City hotels

The Bentley Hotel

4.0 of 5 Hotel   |   500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065 (Manhattan)
Hotel amenities
Save Saved
You added The Bentley Hotel to your Saves list
The Bentley Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
71%
Ranked #226 of 452 hotels in New York City
A recent review
3 of 5 stars Reviewed March 2, 2013
gatzbee USA
  • Overview
  • Reviews (1,186)
  • Photos (875)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (302)
  • Location
  • More
true
Write a Review

1,186 people have reviewed this hotel

Traveler rating
    416
    426
    197
    84
    63
See reviews for
284
388
74
196
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (302)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1186)
  • Mar-May only
    (365)
  • Jun-Aug only
    (334)
  • Sep-Nov only
    (220)
  • Dec-Feb only
    (267)
All months
There are newer reviews for The Bentley Hotel
See the most recent reviews
USA
Top Contributor
59 reviews 59 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 2, 2013

Was here for a conference. Nice looking, clean hotel. But housekeeping was rather rude. It was 430pm and I was taking a nap, and housekeeping knocked on the door. I asked if they could come later as I was planning to be out to dinner in 1-2 hr. 15 minutes later she knocked again and opened the door and said... More

Was this review helpful? Yes
GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear gatzbee, Thank you for taking the time to provide us with your valuable feedback on your most recent stay at the Bentley Hotel. As the General Manager, I am disappointed to hear that we did not exceed your expectations. I would like to apologize for any inconvenience we may have casused during yoru time with us. Please do not... More

NYC
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 26, 2013

Spent a night at the Bentley this past week after seeing a show. Had a nice suite. Relatively quiet for NYC. Good value for the price. Coffee was surprisingly not complimentary. I love the fact that they want to charge you $7 for a bottle of Fiji water. Fine choice for a overnight in Manhattan. Large room. Terrible TV reception.

Was this review helpful? Yes
GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback on the Bentley Hotel. I am pleased to hear that you found our rooms to be spacious. As the General Manager of the Hotel, I apologize for the challenges you experienced with the television reception in your room. Please be assured I will be sharing your... More

wayne
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 25, 2013

We recently stayed at the Bentley hotel and what a great find it was! Honestly I found this hotel on a discount web site and I cant believe the quality and service we got for the price! The staff was extremely accomondating and the place is gorgeous! We paid a discount price and they upgraded us to a suite that... More

Was this review helpful? Yes
GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear NorthJerseyWayne, As the General Manager of the Bentley, I am so pleased to hear you enjoyed your most recent stay with us. We look forward to welcoming you back the next time your ttravels bring you to NYC! Regards, Jennifer Baldwin More

Felixstowe, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2013

Booked online after reviewing hotel website beforehand - hotel room & requested view of the bridge lived up to its expectation. Room & linen clean, bed reasonably comfy & serviced daily. Reception staff & those contacted by email excellent. Fairly good, quiet(ish) location. (for NYC which is the city that never sleeps!) Although 15 mins walk to nearest subway (Lexington)... More

Was this review helpful? Yes 2
GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear MJW34, Thank you for taking the time to provide us with your feedback on your most recent stay at the Bentley Hotel. As the General Manager of the Bentley, I am so pleased to hear that you enjoyed your stay and that we responded in a timely manner when you contacted us with a service request. We have an... More

Canada
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 24, 2013

We stayed here for one night so we could experience some of the Upper East Side. It's not as close to the Park as we hoped, but we did manage to walk all over the neighbourhood checking out shops and restaurants. The staff we helpful. The room was clean. Our sleep was great. Some other reviewers have complained of the... More

Was this review helpful? Yes
GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear Patrick M, As the General Manager of the Bentley Hotel, I would like to thank you for taking the itme to provide us with your feedback on TripAdvisor. I am pleased to hear you enjoyed your most recent stay with us. We look forward to welcoming you back to the Bentley the next time your travels bring you to... More

Contributor
19 reviews 19 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 20, 2013 via mobile

Broken handles on sink in the bathroom. Faucet in tub was not secured so I could move the whole thing from side to side. No fan in bathroom so everything is wet after you shower. Room was noisy from outside traffic as well as screaming baby in next room. No place for suitcase to sit other then window cil or... More

Was this review helpful? Yes 1
GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear ChristinasOpinion, As the General Manager of the Bentley Hotel, I would like to sincerely apologize for the inconveniences you experienced during your most recent stay with us. Please be assured I will be sharing your post with our Executive Team so they can rectify the issues you identified immediatley. I would appreciate the opportunity to discuss your stay in... More

London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2013

Booked this hotel in January as had a weekend with my Team before a sales conference in the MidWest. made the reservation through bookit.com and got a really good room for 8 of us. Very clean and well kept hotel. Friendly staff and have smoking rooms in needed. Location isnt the best. 7 blocks from Central Park and 5th but... More

Was this review helpful? Yes 1
GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear Nick S, Thank you for posting your feedback on TripAdvisor. As the General Manager of the Bentley, I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you back the next time your travels bring you to NYC. Regards, Jennifer Baldwin More

Norwalk, Connecticut
1 review
3 of 5 stars Reviewed February 19, 2013

I can't decide whether to give this hotel a review of Average or Poor. That the rooms are cramped is fine - it's NYC. The view of the bridge if you have one is fantastic, and I found the beds comfortable (even though they seem to have something against fitted sheets). Our experience was that the reception-area staff was very... More

Was this review helpful? Yes
GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear Karen S, Thank you for your feedback. As the General Manager of the Bentley, I am pleased to hear that you had an opportunity to enjoy our amazing views and that you found our staff to be friendly and accomodating. I do apologize for the inconveniences you experienced due to the guests on your floor. This is certianly not... More

Milwaukee, Wisconsin
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2013

I stayed at the Bentley Hotel a few weeks ago for my birthday weekend and it was an absolutely fabulous experience. First we checked in and we were a bit early so the front desk suggested we get some lunch and they would give us a call as soon as the room was ready. When we got to our room... More

Was this review helpful? Yes
GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear MLEAM, Thank you for taking the time to provide us with your feedback on your most recent stay at the Bentley Hotel. As the General Manager, I am so pleased to hear that your stay exceeded your expectations. We look forward to welcoming you back to the Bentley the next time your travels bring you to NYC. Regards, Jennifer... More

Montreal, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 17, 2013

The overall stay at this hotel was great. The room was very nice and we slept very well. The hotel is clean and you get what they advertise. My only complaint was the following. This trip was my husband's birthday gift. I had made a point of contacting the hotel in advance because I wanted to make sure that we... More

Was this review helpful? Yes 1
GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear JulieLapPlo, Thank you for taking the time to provide us with your feedback on your most recent stay at the Bentley Hotel. As the General Manager of the Bentley, please be assured I will be sharing your post with our Executive Team to respond accordingly within their respective departments. I apologize that your request for a high floor and... More

Owners: What's your side of the story?
If you own or manage The Bentley Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Bentley Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Bentley Hotel

Address: 500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065
Location: United States > New York > New York City > Manhattan , Upper East Side
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Bentley Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity, Splendia, Tingo, Otel, Reservation Counter and Jetsetter so you can book your The Bentley Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bentley Hotel Nyc
Bentley Hotel New York City
Bentley New York City
Hotel Bentley New York

875 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (232)
Viewed
View from room (53)
Viewed
Hotel & grounds (22)
Viewed
Room/suite (73)
Viewed
Dining (7)
Viewed
Bathroom (7)
Viewed
0:10
Videos (1)
Viewed
Pool/beach area (1)
Viewed
Other (68)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (629)
Viewed
Deluxe Double Room (97)
Viewed
Deluxe King Room (77)
Viewed
Junior Suite (100)
Viewed
One Bedroom Suite (91)
Viewed
Restaurants and Bars (62)
Viewed
Standard Room (107)
Viewed
The Hotel (95)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (3)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in New York City with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#35 Best Value Hotel in New York City #130 Business Hotel in New York City #131 Luxury Hotel in New York City #211 Family Hotel in New York City #234 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more   less 
Number of rooms
197

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Bentley Hotel and other travelers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from The Bentley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer