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All 449 New York City hotels

The Bentley Hotel

4.0 of 5 Hotel   |   500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065 (Manhattan)
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Ranked #228 of 449 hotels in New York City
A recent review
5 of 5 stars Reviewed November 23, 2012
Alan17584 Willow Street, Pennsylvania
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1,154 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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There are newer reviews for The Bentley Hotel
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Willow Street, Pennsylvania
Top Contributor
60 reviews 60 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 23, 2012

This was our first visit to the Bentley. We chose it because of the TripAdvisor reviews and the attractive price (for NYC standards). We were warmly greeted by the doorman as we got out of our cab. The staff at the front desk was friendly and efficient. We were pleasantly surprised to be told that we received a complimentary upgrade... More

Was this review helpful? Yes
GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear Alan17584, Thank you for taking the time to provide us with your feedback on your most recent stay with us. We are so pleased to hear you enjoyed THanksgiving at the Bentley! We look forward to welcoming you back the next time your travels bring you to NYC. Regards, Jennifer Baldwin General Manager More

texas
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 22, 2012

I stayed at the Bentley from Nov. 13-16 on a few days vacation. I had already asked for a highler floor as the tripadvisor guest spoke of and also requested a view of the bridge/water. I was given a room on the 14th floor and the view was spectacular. The room size was, contrary to opionion on here, very large.... More

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GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear newtosouthamerica, Thank you for taking the time to provide us with your feeback. As the General Manager I am pleased to hear you enjoyed your recent stay at the Bentley. Please be assured our staff is committed to providing the highest levels service and want to ensure they take care of all guest requests including ice deliveries. We do... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 22, 2012

We booked into The Bentley for 5 days to celebrate our honeymoon. The journey from JFK wasnt too bad (approx half hr during rush hour) and our initial impressions were very good. The lobby was very attractive and the staff were very helpful. We stayed in a room on the 11th floor which was lovely and had 2 very large... More

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GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear beepbeepwales, Thank you for taking the time to provide us with your feedback on your most recent stay at the Bentley Hotel. We look forward to welcoming you back the next time your travels bring you to NYC! Regards, Jennifer Baldwin General Manager More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 21, 2012 via mobile

Well I stayed in this hotel and my mother, Elizabeth Whitman clogged the toilet. It was about 12 inches and very circumstantial. We did not get a plunger up to our room for 2 hours and the whole room smelled like rotten eggs. But nice hotel definitely come

Was this review helpful? Yes 1
Los Angeles, California, USA
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 19, 2012 via mobile

Stayed here during hurricane sandy. The staff was extremely nice and helpful even during a hectic time. The one down side was we were told the restaurant was open until 11 and when we arrived at 1045 we were refused service.

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GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear Elizaboo182, Thank you for providing us with your feedback on your most recent stay at the Bentley Hotel. As the General Manager I am so pleased to hear that you found our staff to be helpful during Hurricane Sandy. Please be assured I will share your feeback regarding the restaurant with their GM to respond accordingly. We do hope... More

Seattle, Washington
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 18, 2012

Had a nice, although brief, stay at the Bentley a few weekends ago. We had alerted the staff that we would arrive early in the morning after a red-eye from Seattle, and they were able to accommodate our requests for a room on a high floor away from the elevators so that we could sleep while others were checking out.... More

Was this review helpful? Yes
GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear trimatt, Thank you for taking the time to provide us with your feedback on your most recent stay at the Bentley Hotel. As the General Manager, I have to agree that our views are spectacular! We do hope to have the opportunity to welcome you back the next time your travels bring you to NYC. Regards, Jennifer Baldwin More

Central CT
Top Contributor
54 reviews 54 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 17, 2012

We're happy we stayed here for 3 nights while we visited family in the area. We enjoyed our visit to this neighborhood and found many things to do and see around here. Everyone working here was friendly and courteous. Having coffee available for purchase in the lobby bar in the morning was a plus for me. We enjoyed the beautiful... More

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GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear seabird0855, As the General Manager of hte Bentley Hotel, nothing makes me happier than seeing your posting of TripAdvisor stating that we exceeded your expectations! That is our top priority and I am so glad you enjoyed your recent stay with us. We look forward to welcoming you back the next time your travels bring you to NYC. Regards,... More

Sliema, Malta
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 15, 2012

The location is not bang in the center and we could have been spared the taxi rides but after a hectic day in NYC you want peace and quiet, then it makes this hotel a good choice. The staff were mostly mechanical and matter of fact but its city folk, they are made that way! No wifi during our entire... More

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GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear davinapreca, Thank you for providing us with your feedback on your most recent stay at the Bentley Hotel. Although Hurricane Sandy did affect our abiliyt to provide wi fi service for some time, I am happy to report that it is not back up and running. I apologize if this caused any inconvenience during your time as our guest.... More

Santa Cruz, California
Top Contributor
129 reviews 129 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 15, 2012

If you are looking for a hotel centrally located to all main sights in NYC you might want to end in the typical tourist areas around Times Square or Empire State but The Bentley. If you hate overcrowded areas and prefer to stay in a more residential and off the beaten path area like me you should take a closer... More

Was this review helpful? Yes
GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear travelinmatecom, Thank you for your feedback on your most recent stay with us here at the Bentley Hotel. We look forward to welcoming you back the next time your travels bring you to NYC. Regards, Jennifer Baldwin More

Columbia, Missouri
Contributor
11 reviews 11 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 15, 2012

Stayed at the Bentley (3 of us in 2 different rooms) November 7-10. The one of us traveling solo got a nice free upgrade to a suite when there were no rooms with a single king bed, which had been requested. Very nice!! Both rooms were nicely appointed and clean. Beds and pillows super comfortable. Found the front desk staff... More

Was this review helpful? Yes
GeneralManager_1231, General Manager at The Bentley Hotel, responded to this review

Dear DeanJ, Thank you for taking the time to provide us with your feedback on your most recent stay at the Bentley. Please be assured I will be sharing your posting with our Executive Team so we ensure we provide updated information to all our guests on how to use our Evolve system. I sincerely apologize that this was an... More

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Additional Information about The Bentley Hotel

Address: 500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065
Location: United States > New York > New York City > Manhattan , Upper East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Bentley Hotel 4*
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Also Known As:
Bentley Hotel Nyc
Bentley Hotel New York City
Bentley New York City
Hotel Bentley New York

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#37 Best Value Hotel in New York City #115 Business Hotel in New York City #125 Luxury Hotel in New York City #202 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more   less 
Number of rooms
197

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