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The Bentley Hotel

500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065
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1 room 1 guest
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The Bentley Hotel
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2,002 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (427)
Date | Rating
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English first
  • All months
    (2002)
  • Mar-May only
    (576)
  • Jun-Aug only
    (575)
  • Sep-Nov only
    (416)
  • Dec-Feb only
    (435)
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There are newer reviews for The Bentley Hotel
See the most recent reviews
Boston, Massachusetts
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel stay overall was pleasant but not worth $200/night. The service was pretty good, the AC wouldn't go below 75, it's a little far away from the subway so walking or taxi is a must. The sheets could've been cleaner but I've stayed in worse hotels. Pay a little more and stay a little closer to where you want... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello timf652, Thank you for sharing your feedback with us. While we understand the reason for your visit was not the most positive one, I hope we were able to make your stay as comfortable as possible especially with our friendly staff. Please contact me directly should you be in need of anything for the future. I would like to... More 

Reading, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently located about 30 mins walk to Central Park and 5th Avenue, 10 mins to Bloomingdales. The hotel staff are very pleasant and helpful. Our room had a great view of the East River and roof tops of Manhattan (20th floor). Guest services are very good and the beds are to die for!! So comfortable, especially after... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello Ourhols3, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the time you spent with us. We hope your next stay will be 5 STARS so please contact me directly so I may personalize your stay on your return. Take care and I look forward to hearing from you soon! Thank you, JP... More 

Baltimore, Maryland
1 review
2 of 5 stars Reviewed 2 weeks ago

The staff was friendly and accommodating. The location was about 3-4 blocks from the subway. However, there was three adults sleeping in two small full size beds. Very uncomfortable!!! We had to continually to request extra towels, only two towel sets were provided. The windows were not sound proof, expect to hear every car and truck horn. Any extras like... More 

Was this review helpful? Yes
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hi Nancy B, Thank you for sharing your feedback with us. While we understand the reason for your visit probably was not the most positive one, I hope we were able to make your stay as comfortable as possible especially with our friendly staff. Please contact me directly should you be in need of anything for the future. I would... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I live in Manhattan and recently had a fire in my apartment only a few blocks from the Bentley and have been hotel hopping in the area in the process. When the check in staff at the hotel heard about the reason for my stay, they went out of their way to upgrade me to a suite and provide impeccable... More 

Was this review helpful? Yes
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello KBP210 Thank you for sharing your great experience with us! The reason for your stay is unfortunate and we wish you the best hoping all is better for you nowl. I will be sure to share this review with our team especially with Amanda and Jason. They both are outstanding hospitality professionals who goes above and beyond every time... More 

Chatham
Level Contributor
45 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great uptown location if you need to be around there. Very friendly staff,clean modern rooms and prices don't break the bank. If one needs to be in that area the hotel is perfect.We are staying there again and reserved the same room with no problem.

Was this review helpful? Yes
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello David R Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the time you spent with us. We hope your next stay will be 5 STARS so please contact me directly so I may personalize your stay on your return. Take care and I look forward to hearing from you soon! Thank you,... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We honeymooned in New York and opted to stay at the Bentley. A couple weeks before our arrival I emailed explaining that it was our honeymoon and to our surprise we were upgraded with champagne waiting in the room. Above this we had free WiFi included in our room which was invaluable as it allowed us to keep in touch... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello sjkreft, Thank you for your detailed review. We truly try our best to ensure our guests enjoys the service we provide and it seems like we accomplished that with your last stay. We look forward to seeing you again soon! Congratulations to you and please reach out to me directly whenever you book that reservation. Regards, JP Destreza Director... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My husband and I just stayed 7 nights at the Bentley. Though the bed was relatively comfortable and the room clean, the services were lacking. Firstly there are no wireless internet that came with the booking. Wireless Internet is supplied by a third party company at $20 per night PER DEVICE. Secondly, our showerhead squealed really loudly while in use... More 

Was this review helpful? Yes
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hi Amy B, Thank you for sharing your feedback with us. While we understand the reason for your visit probably was not the most positive one, we are glad we were able to make your stay as comfortable as possible. Please contact me directly should you be in need of anything for the future. I would like to personally handle... More 

New Jersey
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Upper East side hotel is convenient to the East river walk way. Nice hotel in a good location for exploring the upper east side. The bed and bedding were extremely comfortable/ as were the pillows.I looked at the pillow tag to find they were made in Brooklyn, NY. Plenty of street noise in the morning because the FDR entrance... More 

Was this review helpful? Yes
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello blueskiesNewJersey Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the time you spent with us. We hope your next stay will be 5 STARS so please contact me directly so I may personalize your stay on your return. Take care and I look forward to hearing from you soon! Thank you, JP... More 

Albany, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

I was accompanying a friend who is disabled to the Hospital for Special Surgery so we stayed at the Bentley because it is convenient to the hospital. The staff could not have been nicer, more considerate or more helpful to my friend. I did not reserve an ADA room because my friend is not in a wheelchair although he has... More 

Was this review helpful? Yes
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello Diana H, . Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the time you spent with us despite the circumstances of your visit. We hope your next stay will be 5 STARS so please contact me directly so I may personalize your stay on your return. Take care and I look forward... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My stay at the Bentley was, on the whole, a great experience. I booked a Junior Suite with a king sized bed for 5 days at the beginning of August. My room, 904, was on the ninth floor with a nice view of the bridge, river, and street (which was fairly empty and quiet most of the day. During rush... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello Christina K, Thank you for sharing your feedback with us and for providing details for others to read here in the TA Community. We're glad to hear that you enjoyed the time you spent with us. We hope your next stay will be 5 STARS so please contact me directly so I may personalize your stay on your return.... More 

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Staying in Upper East Side

Neighborhood Profile
Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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