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The Bentley Hotel

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500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065
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1 room 1 adult
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The Bentley Hotel
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2,385 Reviews from our TripAdvisor Community

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New York City, New York
1 review
3 of 5 stars Reviewed 1 week ago

Front desk friendly and helpful. Lis and Lorena were very helpful. They helped me save some money by letting me know that I could pay for my parked vehicle at check out, which saved me about 50%. Parking directly under the Bentley Hotel was convenient too. Clean rooms.

Review collected in partnership with this hotel

Helpful?
Thank G64RKtomm
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Dear G64RKtomm, Thank you for taking the time to share your positive experience with us and for mentioning the great service Lis and Lorena provided for you! We're glad to see that you were able to take advantage of the parking garage conveniently located below the hotel. We hope to welcome you back sometime soon and for a 5-star stay... More 

Boston, Massachusetts
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

If you need to be in the medical area around York Ave in the 60s, this is a perfect little hotel. Good service, nice rooms with plenty of space (for a Manhattan hotel), and a good price. Don't expect to find breakfast at the lobby bar. The choices of coffee and food were very limited. But there's plenty of restaurants,... More 

Helpful?
1 Thank shippinofftoboston
MikeWilliamsGM, General Manager at The Bentley Hotel, responded to this review

Hi shippinofftoboston - Thank you for taking the time to share your positive experience with us! We're glad to see that you were able to take advantage of our great neighborhood, and hope to welcome you back sometime soon! Mike Williams General Manager mwilliams@bentleyhotelnyc.com More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel the weekend of January 15,2016. After grinding my way to the hotel my first interaction was with Mike at the front desk. Solid guy. Told him it was my first time at the hotel and he ensured i had great accomadations. Everybody at the front desk was very congenial including: Demarie, Fatima, and Liz. My... More 

Helpful?
1 Thank B M
MikeWilliamsGM, General Manager at The Bentley Hotel, responded to this review

Hi B M - Thank you for taking the time to share your positive experience with us! We are continually striving to create great experiences for our guests, and it's great to see that JP, Michael, Desmarie, Fatima and Lis all made this happen for you! We hope to see you return soon! Take care. Mike Williams General Manager mwilliams@bentleyhotelnyc.com More 

Rhinebeck, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I enjoyed everything about the hotel. It was clean, very friendly staff, and the room was beautiful ! I am not familiar with NYC and the woman at the front desk gave me a couple of menus that had restaurants nearby that I could walk to. It was also easy walk to Hospital of Special Surgery where my husband had... More 

Review collected in partnership with this hotel

Helpful?
1 Thank I134PFwendyp
MikeWilliamsGM, General Manager at The Bentley Hotel, responded to this review

Hi I134PFwendyp - Thank you for sharing your great feedback with us! We're glad to hear that our friendly Team took great care of you, and love that you took full advantage of our great location. We hope to have the opportunity to welcome you back sometime soon. Take care! Mike Williams General Manager mwilliams@bentleyhotelnyc.com More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The room size was comfortable and large for a New York boutique hotel, though it could benefit from better lighting. The natural light that comes in the morning from the big windows is plenty. Very clean. The bath is of an adequate size. The quality of the linens is excellent. The room has a mini-bar with room to store additional... More 

Helpful?
1 Thank bl2014
JP D, Director f Rooms at The Bentley Hotel, responded to this review

Dear bl2014 Thank you for sharing your experience with us! I am glad to hear you find our team very helpful most especially Liz. She truly is one of the best in the industry and I am happy that she made quite a great impression on you. She always strive to enhance each guest experience and I am glad she... More 

South Pasadena, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Had issues with heater and draining water in the bathtub neither of which were dealt with properly. Overall experience was pleasant will probably not stay here again. Front desk staff was helpful and warm.

Review collected in partnership with this hotel

Helpful?
1 Thank Lelion12
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Dear Lelion12 I am sorry that we failed to meet and exceed your expectations during your stay. I have shared your feedback with our team to show the importance of improving upon your experience. I would like to discuss your stay more in detail if its convenient to you as well. Please let me know if you are planning to... More 

Potsdam, New York
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

While most staff were very friendly and helpful, the front desk staff were annoyed by us checking in. Check in was late for 3/4 rooms we booked. Two rooms were very hot and heat couldn't be controlled. One room dirty. One room water never got above tepid. Breakfasts in room aren't worth it - arrived cold and mushy. Vending machines... More 

Helpful?
Thank LST2323
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Dear LST2323, Thank you for sharing your feedback with us. I am truly sorry to hear about your negative experience. I have sent you a private message to gather a bit more information on your stay. I hope to hear from you soon. Thank you. JP Destreza Director of Rooms jdestreza@bentleyhotelnyc.com More 

Randolph
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Without any previous experience or advice, we chose the Bentley due to it's proximity to New York Presbyterian Hospital (6 short blocks). The Bentley was extremely convenient for this and the staff and accommodations made for a nice diversion from the purpose of our trip. It's conveniently located to enter or exit the FDR in either direction. (does make for... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 210tomo
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Dear 210tomo, Thank you for your review. We always strive in ensuring our hospital guests are well taken care of since we understand you are not here for pleasure. Please feel free to reach out to me the next time you're planning a return visit into NYC. I would be pleased to personally handle your reservation and ensure another 5-star... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Visiting for an interview at Rockefeller, so location was excellent. Everything is clean and orderly. Good place. Apparently I need to fill in additional characters, so I'm adding in an extra sentence at the end for no other reason.

Review collected in partnership with this hotel

Helpful?
1 Thank fangluep
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello fangluep, Thank you for sharing your feedback with us. Please feel free to reach out to me the next time you're planning a return visit into NYC. I would be pleased to personally handle your reservation to ensure a 5-STAR stay. Take care! JP Destreza Director of Rooms More 

NYC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Solid hotel with clean room nice linens expensive minibar efficient in and out. Would stay again especially at this price. Did not try restaurant--why do all these hotels play that electronica misic in lobby?

Review collected in partnership with this hotel

Helpful?
1 Thank Donna T
JP D, Director of Rooms at The Bentley Hotel, responded to this review

Hello Donna T, Thank you for sharing your feedback with us. We always price our minibar items based on the current NYC market and I hope you were able to take advantage of the low price we offer them for. The music in the lobby are a collection of instrumental songs that plays idly in the background providing our guests... More 

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