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NYLO New York City

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2178 Broadway, 222 West 77th Street, New York City, NY 10024 (Formerly On The Ave Hotel)
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NYLO New York City
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1,514 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (394)
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There are newer reviews for NYLO New York City
See the most recent reviews
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fabulous views from both sides of our room. We loved the clean, modern look. Our room was so quiet and the bed was so comfortable! Happy hour was around the corner from our room on a gorgeous balcony with several comfortable seating areas. Wonderful staff made us feel very welcome. The hotel location was ideal. The concierge directed us to... More 

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Kat353Sc, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will... More 

Brewster, Massachusetts
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed on 7/12-13 for a visit to Columbia University with family. Based on TripAdvisor and Columbia's preferred hotels chose to stay at NYLO and it was the right decision. NYLO has a cool vibe throughout the hotel from the rooms, to the hotel bar and lobby. The staff is extremely friendly and helpful from the reservations agent accommodating a request... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear V R, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed the hotel overall and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! I apologize for the... More 

Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

2 blocks to Central Park and close enough to walk to museums and Lincoln Center, this cute little hotel is in the right place. I have to warn you that although the location is awesome, be aware there is construction going on and the jackhammers were in full force starting at 9am most every day. But it was a good... More 

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear josie5689, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed the hotel overall. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! We apologize for the inconvenience you experienced with the construction on the block.... More 

Budapest, Hungary
5 of 5 stars Reviewed 5 days ago NEW

We spent 5 nights in this very nice property. The staff is very helpful, the place is clean and everything is present in your room (We had to ask for a remote for the TV but that wasn't even inconvenince.) The rooms are small but clean. I personally didn't like the matress that is as thick as my whole bed,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear 177matyasn, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your overall stay and the hotel. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will be shared with our entire team so... More 

Long Beach, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent 4 nights here with our daughter - her first trip to NY City. We wanted it to be special but not spend hundreds per night (easy to do here). We found this place on Trip ADvisor and it looked kinda hip and modern. It ended up being that as well as very comfortable with great service. The room... More 

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Tina B, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments... More 

Oak Park, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was a return visit for a business trip. The hotel is clean, the service is good and the location is excellent. there is nearby shopping and easy access to other parts of the city. The neighborhood is a welcome respite from the noisier parts of the city.

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Sheyna28, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed the hotel overall and your stay. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will be shared with our entire team so... More 

Singapore
5 of 5 stars Reviewed 1 week ago

Friendly staff, good location, clean well-appointed rooms. I would be happy to stay at this location again. It provides a good base for a city visit to New York and is conveniently located to subway..

Review collected in partnership with this hotel

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear karenI206UQ, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your stay and the hotel overall. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will be shared with our entire team so... More 

Orlando
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I love NYC and visit as often as we can. We always stay in the Upper West Side and we always stay at this location, going back to when it used to be called On the Avenue. It changed to NYLO in the past couple of years but is still just as wonderful if not even better.... More 

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear zookeeperOrlando, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will... More 

Ridgefield, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Rooms are somewhat larger than they were when the hotel was called OTA. There is lively action in the lobby in the evening, the staff is very friendly and helpful, the beds are very comfortable and it was very clean. It's a great location if you are an afficianado of LIncoln Center

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Sabina33041, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed your overall stay and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will be shared... More 

Tel Aviv District, Israel
1 review
5 of 5 stars Reviewed 1 week ago

I always love to return to thus hotel - always clean and very hype! Love the neighborhood, pretty much everything around there, great shopping and restaurants at the Upper West. Staff are always very friendly!

Review collected in partnership with this hotel

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear MeitzMZ, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you enjoyed the hotel overall. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will be shared... More 

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Staying in Upper West Side

Neighborhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theater performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighborhood
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