location on 77th near broadway is definitely the part of the city I like the best. unfortunate about the construction accross the road. They start early but I suppose if you take a room on the back then you would't hear the drilling and pounding at 7 AM! But thats not the hotel's fault. staff very helpful and the free... More

Dear Managers, I have been enjoying my stay at your hotel many times each year. I am writing to sing my praises of your staff. I feel special on the phone with your in-house reservation clerks, Rose and Chanel; I feel welcomed by the doorman/porter each time I arrive; the front desk clerks, Tasha and Ramona, remember me and greet... More

We are used to paying a lot of money for crappy hotels in NYC. On The Ave is very reasonably priced, and the rooms are great. The staff was always friendly and willing to help, which is sometimes hard to find in NYC. We would highly recommend staying here on your next trip to NYC. Looking forward to our next... More

Staff and service would definitely be a reason to return to On the Ave. From the doormen to the front desk clerks, everyone was extremely polite and helpful. They even got me into a room a couple hours earlier than check-in time. Since the weather was nice they even recommended I visit the 16th floor for a drink. I wish... More

One the Avenue is back as a fabulous hotel. I began staying here about 10 years ago when it was freshly remodeled and it was superb on all levels..........and then service and maintenance got shoddy. I'm here again for the first time in a few years, and I am happy to say that it is back up to its former... More

I would like to say a BIG THANKS to the staff of the hotel On The Ave in New York for playing a big part in making me and my girlfriends holiday very special. Customer service was EXCELLENT, atmosphere in the hotel was nice and pleasant and what ever you needed help or advice with a member of staff was... More

absolutely fantastic customer service, all staff friendly and very helpful, rooms very comfortable and kept clean to a high standard, would defiantly recommend staying here not to far in to all the hustle and bustle but in walking distance. :-) More

Stayed at this little tucked away gem a couple times, live in NY, but sometimes nice to get away from the everyday and pretend like you're visiting! Love the complimentary coffee and tea in the morning. The entire staff is always courteous, helpful and professional. I wanted to extend a huge thank you to Dennis, head of security for going... More

A quiet spot amidst the bustle of the upper west side. A great find. More