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NYLO New York City

4.0 of 5 2178 Broadway, 222 West 77th Street, New York City, NY 10024 (Formerly On The Ave Hotel)
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NYLO New York City
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NYLO New York City
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1,094 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
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Winter Park, Florida
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We've stayed at NYLO (formerly) On the Avenue once a year for about 8 years and never been disappointed. We prefer to stay in this less touristy area. There are many restaurants and shops within walking distance. The subway is one block away. The staff at NYLO is consistently friendly, helpful, and immediately welcoming. We've never had a huge room... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

I visit New York frequently and stayed again at NYLO. As a repeat customer, they upgraded my room and it was just beautiful. The mattress is really comfortable and the lighting in the room is great. It's even better than On the Ave. (the predecessor hotel) used to be and I think represents a good value. Because the room wasn't... More 

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State College, PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Always enjoyed staying at On The Avenue, and even happier with NYLO this weekend. Perfect location on Broadway near Beacon Theatre and easy access to subways on 72nd or 79th streets. All of the staff from the doormen, bar tenders, concierge, front desk and housekeeping were very professional, friendly and helpful, which created a warm ambiance among all of the... More 

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GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear GrowStateCollege, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you enjoyed the hotel overall. Thank you for your compliments regarding the hotel's product, services and recognition of our staff. Your comments will be shared... More 

1 review
1 of 5 stars Reviewed 4 days ago NEW

The decoration, style and staff very nice. But DO NOT STAY there just for the noise...... awful, awful, awful. It is a old hotel and the ventilation has not been changed, so you hear it all the time in and out during the winter. At 4:00 am in the morning there was this garbage truck that was there for 45... More 

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Katie D, It was our pleasure to have you stay with us. Thank you for taking the time to respond to our survey regarding your recent stay at the NYLO. While we failed to meet your expectations rest assured; your feedback will be reviewed with the NYLO team. Hopefully, this will enable us to achieve our goal of exceeding... More 

Contributor
19 reviews 19 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel aesthetic is a bit convoluted - Scandanavian sparseness in the rooms meets Steampunk chic but the King room was spacious with plenty of closet space and a large tiled shower. Comfortable tufted sofas in the lounge/bar at the street level reception with a big screen so we could watch the Thanksgiving football games as our Thanksgiving day wound... More 

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GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Lindy N, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that you enjoyed the hotel overall and you had a good experience with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will be... More 

Homosassa, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed at Nylo when we stayed in New York for a Mariah Carey concert, 2 adults and 2 teens in a double, double and we were quite comfortable. the beds were wonderful and the room was very clean and posh. A unique stay and we were quite pleased. Its very convenient, close to the subway and the Beacon Theater... More 

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear SoniaToppingBottona, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff! Your comments will... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Great location if you want to be just out of the kaos that is times square. Metro stops close by on intersections 72 and 79 and Broadway. Small hipster style rooms great decor in lobby and overall hotel was good.

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Nicholas S, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to note that you enjoyed the hotel overall. Thank you for your wonderful note on the services and product. Your comments will be shared with our entire team so they may be properly addressed. The... More 

Granby, Connecticut
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

GREAT, GREAT Hotel!!!!! From curbside to check in to room, flawless and smooth. I've never met a happier hotel staff. And I mean everyone; from the doorman, to the check in clerk, to the bell hop, the house keeping, the maintenance.. Wow! Upon check in they gave us a free upgrade to a Penthouse Suite. And as it was I... More 

Was this review helpful? Yes 2
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear CaptainZipper, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our hotel staff! Your comments... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago NEW

I stayed at the NYLO and plan on returning for my future visits to NYC. It was a block down Central Park, near great restaurants and felt very clean and modern, yet rustic. The valet attendants and front desk staff were helpful. I was on the 11th floor with a street view and could not have been more pleased.

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Paul N, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff. Your comments... More 

Fred454
Top Contributor
50 reviews 50 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed with a friend so needed two beds. Not always easy to find in NYC.We could actually walk around the beds! The location is great & in one of my favorite neighborhoods in NYC. short walk to Fairway, Zabars and Museum of Natural history Would stay again

Was this review helpful? Yes
GM-NYLO-NYC01, General Manager at NYLO New York City, responded to this review

Dear Fred454, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to note that you enjoyed the hotel overall. Thank you for your wonderful note on the hotel's services and product. Your comments will be shared with our entire team so they may be properly addressed. I... More 

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Additional Information about NYLO New York City

Address: 2178 Broadway, 222 West 77th Street, New York City, NY 10024 (Formerly On The Ave Hotel)
Location: United States > New York > New York City > Manhattan , Upper West Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NYLO New York City 4*
Number of rooms: 285
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Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York
Hotel Style:
#17 Business Hotel in New York City
#51 Family Hotel in New York City
#53 Luxury Hotel in New York City
#89 Romantic Hotel in New York City

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Staying in Upper West Side

Neighborhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theater performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
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