We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 452 New York City hotels

NYLO New York City

4.0 of 5 Hotel   |   2178 Broadway, 222 West 77th Street, New York City, NY 10024 (Formerly On The Ave Hotel) (Manhattan)
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Rate
TripAdvisor Fans Special
Save Saved
You added NYLO New York City to your Saves list
NYLO New York City
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
89%
Ranked #62 of 452 hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Sandra D Marietta, Georgia
  • Overview
  • Reviews (799)
  • Photos (600)
  • Similar Hotels
  • Amenities
  • Q&A (4)
  • Room tips (210)
  • Location
  • More
Write a Review

799 people have reviewed this hotel

Traveler rating
    481
    235
    50
    18
    15
See reviews for
174
290
61
151
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Marietta, Georgia
2 reviews
4 of 5 stars Reviewed yesterday NEW

It is my hotel of choice in NYC when I am wanting close proximity to the Upper Westside. NYLO is convenient to the subway and in a great neighborhood. I love the hotel for it's "upscale, yet inviting feel" The bar service is good and has great entertainment. The beds are very comfortable and rooms well appointed. The king standard... More

Was this review helpful? Yes
Portland, Maine
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

For me, the true test of great customer service is how an organization handles a problem. When I contacted NYLO about an erroneous credit card charge, I was responded to immediately and professionally. Throughout my stay, staff were friendly, courteous, and helpful. The room was great, very clean, and the location was excellent. I would love to return!

Was this review helpful? Yes
Concord, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have stayed here a couple of dozen times over the past six years, and have seen all the changes/renovations along the way. Some of it is good, some not so. Overall, I give it a qualified strong rating - if you know what rooms to ask for and catch a good rate. Otherwise, you could end up overpaying for... More

Was this review helpful? Yes
Minneapolis, Minnesota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We came to NY for Labor Day weekend and stayed at this hotel. Everything was great and I would definitely stay here again. The location was super convenient to public transportation and Central Park. Great restaurants in the area as well. Hotel service was superb. Glad we did this.

Was this review helpful? Yes
Bennington, Vermont
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

we love this hotel . Our daughter attends Columbia University and this is one of the 4 hotels on the UWS We have tried them all and like this one the best. right off Bway...next to EVERYTHING. subway, food, Starbucks's and great rooms with comfie beds our home away from home for the next few years!

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice rooms Great location Big flat screen Comfortable bed Cvs open 24 hours directly across the street Serafina resutant had great breakfast Staff was efficient They have a balcony with seating and bar on the 15 floor with a view

Was this review helpful? Yes
Key West, Florida
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was not my first visit to the city, but it was the first visit with my girlfriend. I had booked this hotel in hopes of showing her what it is like to wake up in the city. Every morning we would grab a beagle and some coffee, and start the day in central park. The location was perfect for... More

Was this review helpful? Yes
Vancouver, Canada
Top Contributor
68 reviews 68 reviews
60 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed yesterday NEW

If you are looking for a location near the Met, this is a good if rather funky choice, on Broadway and 77th. Recently rebranded as part of the Nylo chain, this hotel continues their aesthetic which I would describe as "eclectic industrial chic on a budget". The lobby bar is somewhat dark and not particularly inviting. For those wishing to... More

Was this review helpful? Yes 1
Gothenburg, Sweden
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

After having made a booking with NYLO I started to read the rewievs and got a bit nervous reading it about shady people riding the elevators and loud noise in the middle of the night etc but I am glad we decided to keep the reservation. Clean room. Nice Tv. Pretty small bathroom but its NY. No construction noise whatsoever.... More

Was this review helpful? Yes 1
San Diego, California
1 review
4 of 5 stars Reviewed 2 days ago NEW

Our first time at the NYLO NYC, and we completely recommend it. All the staff was courteous and professional. Rooms were clean and well maintained. The upper west side is awesome and the location is very convenient for a short subway ride to Columbia University. We will stay again and again.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage NYLO New York City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to NYLO New York City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NYLO New York City

Address: 2178 Broadway, 222 West 77th Street, New York City, NY 10024 (Formerly On The Ave Hotel)
Location: United States > New York > New York City > Manhattan , Upper West Side
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — NYLO New York City 4*
Reservation Options:
TripAdvisor is proud to partner with T4B, Travelocity, Expedia, Agoda, Booking.com, Orbitz, Amex, Hotels.com, Tingo, Otel, BookingOdigeoWL, Venere and Priceline so you can book your NYLO New York City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York

600 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
Hotel & grounds (9)
Viewed
View from room (9)
Viewed
Dining (6)
Viewed
Room/suite (10)
Viewed
Bathroom (1)
Viewed
Other (40)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (503)
Viewed
Lifestyle Loft (102)
Viewed
NYLO Deluxe King Room (66)
Viewed
NYLO Deluxe Two Double Bed Room (55)
Viewed
NYLO Panoramic Deluxe Room (61)
Viewed
Restaurants and Bars (52)
Viewed
Skyline Penthouse (83)
Viewed
The Hotel (84)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (3)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in New York City with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style
#13 Business Hotel in New York City #25 Best Value Hotel in New York City #44 Luxury Hotel in New York City #52 Family Hotel in New York City #91 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more   less 
Number of rooms
285

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of NYLO New York City and other travelers.
4 questions
Ask a question
Gaithersburg, Maryland
Pearland, Texas
17 hours ago
hilo
1 month ago
hilo
1 month ago

See all questions (4)

Questions? Get answers from NYLO New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer