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All 451 New York City hotels

NYLO New York City

4.0 of 5 Hotel   |   2178 Broadway, 222 West 77th Street, New York City, NY 10024 (Formerly On The Ave Hotel) (Manhattan)
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89%
Ranked #60 of 451 hotels in New York City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
TexAggieHouston Houston
  • Overview
  • Reviews (667)
  • Photos (586)
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  • Room tips (175)
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667 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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Houston
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a great time staying at NYLO for our couple's trip this past weekend. The location is excellent and the atmosphere is fantastic. The rooftop bar is great to hang out before dinner and the sangrias we purchased were very potent! Our room faced Broadway and was quiet at nighttime. The blackout shade came in handy for days when... More

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Rolling Hills Estates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for three nights in July 2014 for a family visit. Hotel has excellent Upper Westside location. Very convenient to the Natural History Museum, transportation, and restaurants. Rooms are modern and very clean. Internet special was great value at $197 plus hotel taxes. Would not hesitate to book again.

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1 review
5 of 5 stars Reviewed yesterday NEW

This was a very enjoyable trip for me mainly due to the luxury of the rooms. I was soooooo comfortable. My check in was the BEST Check-in experience to date. Jessie made sure that I was well taken care of for my company trip and was extremely professional. She went ABOVE and beyond the call of duty to ensure that... More

Was this review helpful? Yes
Eugenia S, General Manager at NYLO New York City, responded to this review

Dear P C, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us! Thank you for your compliments regarding the hotel's services, product and recognition of our staff especially regarding... More

USA
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed yesterday NEW

We go to NY once or twice a year - always trying new hotels. I prefer newly renovated hotels - clean and getting good reviews. The NYLO is a cute smaller hotel with a full service front desk and responsive staff. I had read reviews ranging from great to complaints about walls and windows....but when I called ahead of time,... More

Was this review helpful? Yes 1
Eugenia S, General Manager at NYLO New York City, responded to this review

Dear pfirishme, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel' services, product and recognition of our staff! Your comments will... More

Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed yesterday NEW

We go to NY once or twice a year - always trying new hotels. I prefer newly renovated hotels - clean and getting good reviews. The NYLO is a cute smaller hotel with a full service front desk and responsive staff. I had read reviews ranging from great to complaints about walls and windows....but when I called ahead of time,... More

Was this review helpful? Yes
Eugenia S, General Manager at NYLO New York City, responded to this review

Dear VacationSee, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us! Thank you for your compliments regarding the hotel's services, product and recognition of our staff! Your comments will... More

St. Lucia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed there for a few nights in May 2014 for a business trip. Nice location, away from the bustle of Manhattan but close enough to the train station and other amenities. CVS and Marshall's are right next door on the other side of the street! My first night I got a really good room facing the street. However, garbage trucks... More

Was this review helpful? Yes
Eugenia S, General Manager at NYLO New York City, responded to this review

Dear Cotts77, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am pleased to note that you enjoyed the hotel overall and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's services and product. Your comments will be shared with our entire team... More

Chicago, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great Boutique Hotel in a great location on the Upper West Side. Super cool and clean minimalist design. Very friendly and helpful staff. A great value relative to most boutique hotels at this quality level.

Review collected in partnership with this hotel

Was this review helpful? Yes
Eugenia S, General Manager at NYLO New York City, responded to this review

Dear Jim C, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to note that you enjoyed the hotel overall. Thank you for your wonderful note on the hotel's services, product and recognition of our staff! Your comments will be passed onto our entire team so they... More

McLean, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

NYLO has many benefits - location, cleanliness, quick check in and check out, and attentive staff. The rooms are small but well planned out - very comfortable beds with smart night lights and the bathroom is well designed with plenty of shelf space for toiletries. Request a room facing Broadway, away from the noise of the fire station and the... More

Was this review helpful? Yes 2
Eugenia S, General Manager at NYLO New York City, responded to this review

Dear Karen W, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's product, services and recognition of our staff. Your comments... More

RamiusC
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is the second time I have stayed at NYLO. The front desk is extremely nice and suggested several good restaurants in the area. The lobby is very attractive, with a lively bar and cozy chairs. Many people were hanging out in the lobby. I love the rooms. While small, they are tastefully decorated in shade of blues and gray... More

Was this review helpful? Yes
Eugenia S, General Manager at NYLO New York City, responded to this review

Dear RamiusC, It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay! I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's services, product, and recognition of our staff! Your comments will... More

UK
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I stayed here for one night - the rooms are small which is to be expected in New York but the big problem is the noise. The walls / divding doors between rooms must be very thin because I could hear everything from the next room - the poeple we're not being particularly noisy (they had children) but because there... More

Was this review helpful? Yes 1
Eugenia S, General Manager at NYLO New York City, responded to this review

Dear ripley5000, Thank you for sharing your feedback with us. I sincerely apologize for the issues you experienced during your stay with the substandard housekeeping and food/beverage service . We have shared your review with the appropriate departments and they are being addressed properly. I hope that you would give us the opportunity to make this up to you in... More

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Additional Information about NYLO New York City

Address: 2178 Broadway, 222 West 77th Street, New York City, NY 10024 (Formerly On The Ave Hotel)
Location: United States > New York > New York City > Manhattan , Upper West Side
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — NYLO New York City 4*
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Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style
#16 Business Hotel in New York City #25 Best Value Hotel in New York City #43 Luxury Hotel in New York City #50 Family Hotel in New York City #81 Romantic Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more   less 
Number of rooms
285

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