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All 430 New York City hotels »

The Helmsley Carlton House

680 Madison Ave., New York City, NY 10021
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Ranked #261 of 430 hotels in New York City
4.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveler rating
    9
    5
    0
    2
    0
Date Rating
Manila, Philippines
Senior Contributor
38 reviews 38 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 31, 2011
1
person found this review helpful

If my stay in New York, is longer than overnight, my family and I always book at the Helmsley Carlton. It is like a Home Away from Home. The concierge and staff make it a point to get to know you. So when you return to the hotel you feel welcome. The rooms are very spacious with a living room... More

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See 5 more reviews by tanasurfs for New York City
Buenos Aires
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2010

We decided on this hotel for its great location and affordable price. The room was big and comfortable, yes the decoration is a bit dated but it is fine really. Our had a great tv and a kitchen. We were very pleased with the room, the staff is very nice and the location is superb. I would totally recommend it... More

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paris
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 21, 2010

Very nice hotel ;Helpful staff day and night , parking facility ,excellent room service . All this in a very good location

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California
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 26, 2008
1
person found this review helpful

I was looking forward to this place; so close to Central Park. But the room was very old feeling, very spartan. Air conditioning did not work well. Paid over $400 and they forgot shampoo. The linen wasn't good. There are no bathrobes. Permanent residents are also in this hotel; which is weird - seeing them in their robes etc. Won't... More

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Dallas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 5, 2008
1
person found this review helpful

Be Careful. The rooms are very tired. We had a one bedroom apartment. Air conditioning loud and essentially useless. Bath amenities were scarce and not ever replenished without request. The only staff that seemed to try were the elevator operators, but frequently there was only one. We were told we could not leave the dishes unwashed, yet when we checked... More

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San Antonio, TX
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 29, 2007
1
person found this review helpful

The service and hotel is first-class. Excellent all around. Personally, I was not used to having so much attention, the elevator operator is a bit overkill. The location is perfect, close to shopping and restaurants but still a short cab ride to Times Square and Museum Mile. The rooms are bigger than some apartments in New York, plus the one... More

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See 3 more reviews by degefilter for New York City
Yorkshire, England
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 15, 2006
3
people found this review helpful

This hotel is great - have stayed in NYC a number of times and this far exceeds anything we have stayed in before in a similar price bracket. The rooms are really spacious with sitting areas and kitchenettes - ours had been newly refurbished and was clean, bright and airy. Would recommend a room to the rear of the Hotel... More

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A TripAdvisor Member
St Albans, England
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 18, 2005
12
people found this review helpful

This is a lovely hotel in a lovely location. We had 2 junior suites that were really spacious, 1 had a balcony overlooking central park which was a bonus, although the door didn't open fully so it was rather a squeeze to get on to it. Rooms were really clean and the bed sheets changed daily. Just a couple of... More

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A TripAdvisor Member
Oceanview, DE
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 20, 2004
10
people found this review helpful

We had seven rooms at the Carlton House the weekend before Christmas. Our family consisted of 18 people. This was the finest hotel experience I have ever had in New York City, and I have stayed in many hotels in New York over the years. The staff was super -- everyone was friendly and helpful at all times -- we... More

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A TripAdvisor Member
Philadelphia, PA
1 review
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 17, 2004
30
people found this review helpful

My wife and I just recently spent our Valentine's weekend in NYC and stayed at the Helmsley Carlton House Hotel. The hotel is in a nice, quiet location on the upper east side of Manhatten one block from Central Park. The hotel itself makes you feel like you are living in a penthouse in this exclusive enclave. The hotel lobby... More

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Additional Information about The Helmsley Carlton House

  • Helmsley Carlton Hotel
  • The Helmsley Carlton Hotel
Address: 680 Madison Ave., New York City, NY 10021
Price Range: $$$

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4.0 of 5 stars 16 reviews
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