The hotel has a lot of character but is in the middle of being renovated. The temperature in our room was erratic, often too hot. The room was small and the view from our window was a brick wall. The first night the radiators made a loud clanking sound, but the staff were very helpful and had sorted the problem... more

Last week I was fortunate to have chosen the Hotel Wales on the upper East Side of NYC for my 5 day stay. My very fussy girlfriend had stayed there several times and recommended it to me. I was extremely impressed from the minute I walked in. The staff was quite courteous and the place was immaculately clean. I loved... more

I had a desire to visit new york as i have a great interest in museums and culture. as they say in the real estate business, location, location location! this hotel is perfectly situated near the major museums that my wife and i wanted to visit. We had been told about this hidden gem by some business associates and we... more

HOTEL REVIEW # 161 New York MY TRAVEL STYLE: If possible, I try to stay away from business hotels and strongly prefer resorts that resemble the Four Seasons, Aman, and Oberoi but try to find similar properties at lower cost. I seek out the “wow” experiences and I encourage you to view hotels I have stayed at and their respective... more

we stayed here for one night before sailing on the QM2. We were extremely dissapointed with the standard of accommadation on offer, It did not reflect the description by our agent at the time of booking or the photographs on the brochure provided. When we arrived at the hotel at 22.15 hours we were shown to a room which was... more

We stayed for a long weekend at the Hotel Wales. We found the hotel to be very clean and tidy despite the building work that was going on. Check in was very swift and our bags appeared in our room within minutes. Breakfast was buffet style with crossaints, bagels, fruit and yoghurts available. There are also hot drinks which are... more

We stayed for 4 nights at the start of Sept. We had to change rooms as the air con was so noisy- even after asking for a quiet room as I am 6 months pregnant. we did get a quieter room (but the air con was still an audible sound in the room) Many of the floors are being renovated,... more

I've stayed at the Wales twice in the last two years as well as for a few days last week. The place seems to be in decline - there's a pervasive seediness to the public areas (except for what is still an attractive lobby) and the staff was unresponsive to problems and/or requests. Housekeeping neglected my room (a suite) for... more

Me and my wife stayed here for 5 nights on our honeymoon from England, after spending 4 nights at the Luxor in Vegas. Wish we had stayed the whole time in Vegas. The staff demanded a credit card off of us before letting us check in even though it was all booked. When we told them we didnt have a... more