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Waldorf Astoria New York

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301 Park Avenue, New York City, NY 10022
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What travelers say:
Room service
(41)
Very nice
(17)
Times Square
(11)
Waldorf Astoria New York
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Waldorf Astoria New York
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7,421 reviews from our community

Traveler rating
    2,855
    2,062
    1,386
    729
    389
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1,845
2,507
274
1,230
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,364)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (7421)
  • Mar-May only
    (1942)
  • Jun-Aug only
    (1729)
  • Sep-Nov only
    (1830)
  • Dec-Feb only
    (1920)
All months
Ieper (Ypres), Belgium
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

We arrived, check in was quite quick, our room was very nice, common areas were very nice. Only 3 small problems: 1: the room service times were a bit odd and it was all a bit pricey 2: there was an instance where we felt the attitudes of the concierge could have been better 3: man driving the limousine outside... More 

Was this review helpful? Yes 2
Wokingham, United Kingdom
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for a long weekend in New York. The hotel is amazing. We had a fabulous suite with loads of space and great views. The staff are fantastic and really helpful particularly the concierge. Huge hotel but very comfortable.

Was this review helpful? Yes 1
Soborg, Denmark
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

average hotel, filthy windows - we couldn't even look out, dirty service all day long was lying out the rooms. Now we have tried it, but we don't think that this hotel is worth the money, all though the surroundings are beautiful.

Was this review helpful? Yes 1
St Louis
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A huge hotel with an incredible history. We thought we'd give it another go. When my 20 year-old daughter went up to her room, she thought it looked haunted. Peeling wallpaper, faded furnishings and an "Overlook" vibe. It's got a great location, but I don't think we'll stay there again.

Was this review helpful? Yes 1
Keiss
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Public areas were beautiful, Art Deco very plush and everything you would expect from this historic hotel. The staff were pleasant but not overly helpful, our bill was incorrect but rectified after queuing at reception Our twin bedroom however was tired and dated smelt musty almost as if it was a smoking room, the shower was frustrating hard to stay... More 

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New York City, New York
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The property has a great location and beautiful architecture. The food and service were hit and miss. No complaints about the experience, but neither do I have praise. The hotel was perfectly adequate and average.

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Coconut Creek, Florida
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Everything you expect from a classic luxury hotel like the Waldorf and no unpleasant surprises. From the check-in to leaving, a most pleasurable experience and the bellmen are most attentive to every passing arriving and departing guest.

Review collected in partnership with this hotel

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Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A dream fulfilled, stayed at the Waldorf Hotel, because Helen wanted to stay there. The receptionist was very welcoming. The room was enormous, the bed was enormous, the bathroom was enormous. The Lounge and connecting bedroom worked well for our group. Perhaps Shabby Chic to a degree, but we loved it. We didn't eat in the hotel, but spent time... More 

Was this review helpful? Yes 1
Cody, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had a one-bedroom suite on the sixth floor for six nights. When you look closely, yes, it needs refurbishment, but it was still wonderful. The Waldorf is a class act, from check-in to check-out. The suite was very reasonable by NYC standards; however, the restaurants will make a dent in your pocketbook. I just hope that when they do... More 

Review collected in partnership with Waldorf Astoria

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Central Texas
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here for a couple nights on our 10 year anniversary trip to NYC. It was my wife's dream to stay at the Waldorf and we were able to do just that. Overall, it was a very good stay. PROS: The service is over the top AMAZING. We were treated first class by everyone there. The... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Room service(41)
  • Very nice(17)
  • Times Square(11)
  • Great location(7)
  • Grand Central(6)
  • Peacock Alley(4)
  • Mini bar(3)
  • Diamond member(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (191)
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Pool/beach area (3)
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Amenities (28)
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Astor Suite (5)
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Deluxe Room (17)
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Luxury Suite with Kitchen (33)
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One Bedroom Suite (3)
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Superior Room (23)
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The Hotel (74)

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Hotel & grounds (7)
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Room/suite (8)
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Dining (2)
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Bathroom (1)
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