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Waldorf Astoria New York

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301 Park Avenue, New York City, NY 10022
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1 room 1 adult
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Waldorf Astoria New York
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9,092 Reviews from our TripAdvisor Community

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Mexico City, Mexico
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The hotel is beautiful, kids friendly but service could improve. As The hotel is big and being a high season lines for check in are very long, App is useless as in my case could not pick a room and the room they gave us was noisy close to elevator and next to the service room, even though I asked... More 

Helpful?
Thank Ximmar06
Windsor, United Kingdom
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

I arrived at 23:00 after a long flight and had to wait 30 mins to checkin due to them only having 2 staff on the front desk. I had to grab a member of staff to ask them to get someone else on the desk. Once in my room, it is very dated and not a place you would want... More 

Helpful?
Thank PaulO4442
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear PaulO4442, Thank you for taking the time to share your feedback with us. We've striven to ensure maximum coverage at the main reception desk for our guests, as we understand how important first impressions are, and I apologize that we failed to impress you in this regard. Your satisfaction is very important to us, and we try hard to... More 

Dallas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

It's always been my dream to stay at The Waldorf Astoria. It's a beautifully, rich cultured hotel. Was very dreamy. Concierge was very helpful with booking shows. Check in was quick & efficient. Located in Manhattan, just blocks away from Broadway & anything else that NYC is infamous for. Well worth the stay!!!!!!!

Helpful?
Thank msphetite
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear msphetite, Thank you for taking the time to describe your recent stay with us in such glowing terms. We find that so many of our guests arrive at the Waldorf with dreams of grandeur, and it is easy to be swept up in the majesty of our soaring lobbies and corridors if you enjoy old-world New York charm. We... More 

Los Angeles, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

There were many times during my 6 night stay at the Waldorf Astoria that I felt like a character in the 1945 classic film, Week-End at the Waldorf. While the property itself reveals a bit of wear and tear, it is still (almost) as opulent, grandiose and inviting as it was back in its heydey. First of all, check in... More 

Helpful?
Thank RBarnhart
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear RBarnhart, Your review inspires such a sense of pride in our team. Please know how much it means to us to read that we contributed to what was, in your words, a magical experience. Thank you for choosing our hotel, first, and for being so gracious in your description of your visit. We sincerely hope that we have the... More 

Hampshire, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Having read recent reviews about the Waldorf, I was expecting to be disappointed - however, on arrival, the reception area is still the epitome of elegance. Having read about the cost of wireless and no tea/coffee making facilities in the room - we were pleasantly surprised on checkin that if we joined the Hilton Honors Club (which is free) -... More 

Helpful?
Thank 252jc853
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear 252jc853, Thank you for choosing our iconic hotel as your host for your recent birthday experience. We truly appreciate your business and you taking the time to express your satisfaction. We know that your interactions with our staff members can define your hotel stay, and we strive to provide a unique service experience that is anticipatory to the highest... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I have been there many times. love the high tea, food is always delcious. This time we had a gig there for 24 karat. i absolutely love the table. Service is always impeccable , not matter what language.

Helpful?
Thank Madame J
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Madame J, I appreciate your kind words about your recent stay with us. Reviews such as yours allow me the chance to provide my team with motivating feedback, which I cannot overstate the value of. We are so pleased to read that your expectations for a luxury experience at the Waldorf Astoria were met and exceeded, and we look... More 

Farmington, Connecticut
1 review
5 of 5 stars Reviewed 3 days ago NEW

My daughter was leaving for a semester abroad. I surprised her with an overnight at the Waldorf with my wife and one son. Unbeknownst to my daughter, I booked an additional room and had her other brothers come to surprise her and see her off. The front desk staff was extraordinary in coordinating rooms close together and helping keep the... More 

Helpful?
Thank hampton22016
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear hampton22016, Thank you for choosing our hotel for such a special family occasion. Please know how much of a pleasure it was to welcome you to the Waldorf Astoria, and how much we enjoyed catering to your needs throughout your visit. It will be a great pleasure to share your feedback with our team, as there is nothing more... More 

Fort Lauderdale, Florida
Level Contributor
105 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

(Ok...at least one of them)!! We always stay here because the service and amenities are always top notch. Need laundry or dry cleaning turned around from one late night to early the next morning, no problem. Great room service menu, totally. Immaculate service, always. The flagship is the only one not owned by the Chinese now....just an FYI. It's always... More 

Helpful?
Thank CPK K
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear conchqueentwopointoh, Thank you for your repeat patronage and for taking the time to leave us your glowing feedback. We are delighted to read that you have consistently enjoyed your stays with us to the fullest degree possible. Equally pleasing are your comments regarding the service received. Our commitment is to provide a very high level of service and I... More 

Philadelphia, Pennsylvania
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On many occasions over the years, we visited the lobby and the bars and restaurants but we have never stayed here until just recently. Don't let anyone talk you out of staying at this hotel. It may not be the industry leader of the world as in the past but it is still an amazing property. I've always shyed away... More 

Helpful?
1 Thank TheO'Reilly
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear TheO'Reilly, Thank you for your kind review citing our True Waldorf Service standard, ample-sized room accommodations, and iconic ambiance. Historic sophistication and modern luxuries are uniquely part of the same compelling experience at the Waldorf Astoria. I am pleased to read that this was your impression. Some of our guests feel that a stay at the Waldorf is a... More 

Hollywood, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Although I was booked for 3 nights, I only stayed one night. I couldn't leave fast enough. I was supposed to have a twin bedded room, got a king bedded room. When we were moved they didn't bring the gifts that were in the room for me. The phones didn't work, the bathtub had a piece missing. There was no... More 

Helpful?
1 Thank Safarisbysylvia
Abir T, Executive Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Safarisbysylvia, First, I would like to take a moment to personally thank you for submitting your experience. I always appreciate hearing from our guests - including areas of opportunity. We regret to read about the maintenance issues you experienced in your room, and I hope we were able to provide a resolution for you in this regard. We know... More 

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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