We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Waldorf Astoria New York

Hotel deals
Hotel website
301 Park Avenue, New York City, NY 10022
Special Offer
$100 Property Credit
2 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with Jetsetter to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Waldorf Astoria New York
View Map
Add Photo Write a Review

8,216 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    3,176
    2,286
    1,521
    799
    434
See reviews for
2,082
2,766
294
1,368
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,495)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (8216)
  • Mar-May only
    (2152)
  • Jun-Aug only
    (2315)
  • Sep-Nov only
    (1830)
  • Dec-Feb only
    (1919)
All months
1 review
4 of 5 stars Reviewed yesterday NEW

A very nice hotel, with grand public rooms. The bedrooms are a little tired and need refreshing Staff were accommodating and friendly and offered good advise on trips and restaurants. Check in was time consuming and the desks seems to be very busy all the time

Review collected in partnership with this hotel

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had previously reviewed this hotel and was uncomplimentary. After a conversation with the Director of the Towers I was offered a second chance and chose to go on my birthday weekend. This was an amazing experience and I realized that the management is more accommodating than the reservation hosts. The accommodations were wonderful and I am grateful to the... More 

Was this review helpful? Yes 1
Hove
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed in this hotel on my first visit to New York. It lived up to all my expectations. Staff were very helpful and booked trips and restaurants for us. The bed was THE BEST I have ever slept in, they were so comfortable.

Was this review helpful? Yes 1
Finchingfield, United Kingdom
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stayed here with my Mother and sister as part of a combined 50th and 80th birthday celebration and could not have been happier. We booked a suite in The Towers and were delighted to find that, upon arrival, we had been upgraded and so stayed in the MacArthur Suite. This is an amazing suite with three double bedrooms, a... More 

Was this review helpful? Yes
Liverpool, United Kingdom
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

Fantastic location, we stayed on the 14th floor. The room was comfortable and clean. The bed was very comfortable. It's just little touches that let the hotel down. The hotel lives on reputation, salad is one thing but some times you need some meat. having Free wi fi in the room Is one area that could be improved. For a... More 

Was this review helpful? Yes
Baltimore, Maryland
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Starting at the beginning. I called a few weeks ago, and made reservations for a King Superior Suite. I called and made the reservations because I wanted to be certain there would be no issue having four guests in the room, and I was assured that for a fee of $20, we would be given a roll away bed should... More 

Was this review helpful? Yes
Dallas, Texas
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

What an iconic name, place and location. "You must stay at the Waldorf at least once", is what I would have said, but no longer. What a shame to see this beautiful piece of history fall victim to the life and times of the 21st century. Gone are the glory days of people respecting the style and stature of an... More 

Was this review helpful? Yes
Seattle, Washington
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am a sucker for history, and this place is as good as it gets. Business travelers love this place, and I am no different. The rooms are great, even though it is an older property, the management keeps the place up with integrity to the history. We had a connection who worked in Group Sales, were there on some... More 

Was this review helpful? Yes 1
David O, Senior Front Office Manager at Waldorf Astoria New York, responded to this review

Dear Yannis K, Thank you for taking the time to craft your thoughtful review. We are thrilled to see that you enjoyed many of our positive elements- from our historic element to the sense of majesty one feels as soon as you walk through our doors. I hope we have the chance to welcome you back in the future, perhaps... More 

Darlington, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

visited the Waldorf with friends as a birthday treat. Beautiful hotel, we had a suite, which was lovely and big, and decorated beautifully. Beds were very comfortable. The reception area and front lobby have the total wow factor. The hotel is situated close to grand central station and a short walk from time square. I would stay here again and... More 

Was this review helpful? Yes 1
David O, Senior Front Office Manager at Waldorf Astoria New York, responded to this review

Dear Tracy R, Thank you for choosing the Waldorf Astoria as your host for your birthday celebration. It is a great pleasure to see that we met and exceeded your expectations for your recent visit to New York City. As for the "wow" factor you described, this is a feature of our property that many hotels have tried to replicate... More 

Atlanta, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

Staff had little to no interest in exceeding expectations, and was borderline rude at times. Room was clean but it took two days to get a lightbulb replaced. Took 90 minutes to get a toothbrush sent to the room. Experience didn't meet the typical Hilton standard, and certainly didn't come close to a Ritz experience. Experience is the only reason... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Room service(38)
  • Very nice(14)
  • Times Square(10)
  • Great location(6)
  • Peacock Alley(4)
  • Grand Central(4)
  • Diamond member(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,697 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2367)
Viewed
Bathroom (197)
Viewed
Room/suite (645)
Viewed
View from room (101)
Viewed
Dining (59)
Viewed
Hotel & grounds (581)
Viewed
Business center/function rooms (11)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (5)
Viewed
1:30
Videos (3)
Viewed
Other (762)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (210)
Viewed
Amenities (28)
Viewed
Astor Suite (5)
Viewed
Deluxe Room (17)
Viewed
Luxury Suite with Kitchen (33)
Viewed
One Bedroom Suite (3)
Viewed
Restaurants and Bars (27)
Viewed
Superior Room (23)
Viewed
The Hotel (74)

Management photos: Courtesy of the property manager

Viewed
All management photos (120)
Viewed
Hotel & grounds (25)
Viewed
Dining (8)
Viewed
Room/suite (67)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (2)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
The Towers of the Waldorf Astoria
Midtown
The Plaza
The Plaza
#155 of 468 in New York City
4.5 of 5 stars 1,377 reviews
Midtown
The New York Palace Hotel
The New York Palace Hotel
#101 of 468 in New York City
4.5 of 5 stars 1,637 reviews
Show Prices
Show Prices
Show Prices
Midtown
Crowne Plaza Times Square Manhattan
Crowne Plaza Times Square Manhat...
#176 of 468 in New York City
4.0 of 5 stars 6,315 reviews
Midtown
Hilton Times Square
Hilton Times Square
#59 of 468 in New York City
4.5 of 5 stars 4,477 reviews
Midtown
Staybridge Suites Times Square - New York City
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay