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The St. Regis New York

5.0 of 5 2 East 55th Street, at Fifth Avenue, New York City, NY 10022
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Certificate of Excellence 2014
The St. Regis New York
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The St. Regis New York
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700 reviews from our community

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    47
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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London, United Kingdom
Top Contributor
81 reviews 81 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the moment one enters this hotel, it is luxury with some pomp and circumstance too.... I loved my room and the bathroom was sublime. The view was not so great, but this is because of the position of the hotel, which is wonderfully central, but back from Fifth Avenue on East 55th so the view of Central Park are... More 

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Arlington, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

From the moment our car stopped at the fron door until we pulled away five days later, staying at the St. Rigis was pure pampering. The porter had our luggage inside before we even left the car and the front desk staff was welcoming and very friendly. Our room was fantastic and the butler came by within 10 minutes to... More 

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Madrid, Spain
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

From the first phone call with the person from reservations I knew how my stay was going to be a great person with a pure smile that can be heard over the phone, no interruptions while I was talking. he listened to the end of each sentence. so gentle in giving directions. to be honest I did not have the... More 

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Victoria, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is perfect for Christmas. The hotel was well decorated and had good quality chocolates for everyone. In the evening they had warm Cocoa, Apple cider and soup stock. They could not accommodate us in an adjoining or lager room but we're able to provide a very nice portable bed that really made the difference. The service staff were... More 

Was this review helpful? Yes 1
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear 1service_1, Thank you very much for taking the time to review your stay at The St. Regis New York. We are thrilled to hear that you and your family enjoyed your time at the hotel and were able to experience our one of a kind holiday decorations. We hope to see you again soon! Kindly, Hermann W. Elger General... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

When we entered this beautiful hotel we realised we had made the right choice! It was my daughters 21st birthday and she had spent many hours researching hotels. We found the staff very welcoming and the food was delicious! We were given champagne for our daughters birthday and thoroughly enjoyed our little rides in the Bentley. We had a wonderful... More 

Was this review helpful? Yes 2
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Becky, We are so pleased that you and your daughter enjoyed your stay at The St. Regis New York and that we were able to make your daughter's birthday celebration special. We are glad that you enjoyed your time in our Bentley cars as well, as we are the only hotel offering both day and night Bentleys. We hope... More 

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

As a longtime Platinum member with generally excellent experiences at international Starwood properties who expected similar experience at the St. Regis New York, my optimism for the St. Regis New York was severely misplaced. Notwithstanding Starwood Platinum's advertised policy of 'best room available at time of check in', during my first stay in November 2014, I was placed in a... More 

Was this review helpful? Yes 15
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear CalGal29, Thank you for your feedback regarding your recent stay. Our senior management team has already reached out directly in regards to this, and we remain at your service should you wish to speak further. Kindly, The St. Regis Management Team More 

Boulder, Colorado
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has a great location, over-the-top service, and well-appointed rooms. However, our 3rd story room had a view of shaft, with other rooms across the way. There was just no way to keep the curtains open without feeling a few other rooms could easily see in, and our view out was dismal. There was no way to see the... More 

Was this review helpful? Yes 2
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear GoingGlobalNow, Thank you very much for your recent review on TripAdvisor. We truly appreciate you taking the time to detail your experience, and we greatly appreciate your feedback. We are disappointed to hear that you were not pleased with your room. We would welcome an opportunity to make this up to you on your next visit, and hope that... More 

Brentwood, Tennessee
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have had the privilege of staying at the St. Regis New York three times. This hotel never disappoints. The doormen are always available to help with luggage, or hail a taxi or even allow free use of the hotel car (a Bentley no less). The lobby area always has a strong scent of flowers. The staff are so helpful... More 

Was this review helpful? Yes 1
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear 6woods. It was truly a pleasure having you as our guest during your recent visit to New York City. On behalf of the entire team at The St. Regis New York, we are so pleased that you were able to experience our hotel and enjoy the high service and quality levels upon which we pride ourselves. Thank you for... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at The St Regis in New York City and was very impressed with the quality of service and attention to detail provided. The 24 hour butler service was very reliable and made for a more relaxing travel experience - fresh tea in our room, clothes pressed and waiting in the closet and freshly polished shoes outside our... More 

Was this review helpful? Yes 1
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Nicole M, Thank you very much for taking the time to review your recent stay at The St. Regis New York. At The St. Regis New York, we pride ourselves on our exceptional levels of service, and we are so glad that you were able to experience this first hand. Thank you again for your time in reviewing our... More 

Miami Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

I have started to like this place better the last few times I have been there. Jose at the front desk was great and helpful. Renovation has softened the decor and doesn't feel as heavy and traditional at least in most of the renovated rooms. Service also seems to have gotten better in the last year or two.

Was this review helpful? Yes
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Mel, Thank you so much for staying at The St. Regis New York during your recent visit to New York City. We are so grateful for your feedback, and we thank you for taking the time to review your experience on TripAdvisor. We hope that you will return soon to experience our world class service once again. Best Regards,... More 

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Additional Information about The St. Regis New York

Address: 2 East 55th Street, at Fifth Avenue, New York City, NY 10022
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis New York 5*
Number of rooms: 229
Reservation Options:
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Also Known As:
The St. Regis New York Hotel New York City
St Regis New York City
St Regis Hotel New York
New York City St Regis
Hotel Style:
#16 Spa Hotel in New York City
#21 Romantic Hotel in New York City
#39 Luxury Hotel in New York City
#78 Business Hotel in New York City
#106 Family Hotel in New York City

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Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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