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The St. Regis New York

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2 East 55th Street, at Fifth Avenue, New York City, NY 10022
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The St. Regis New York
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The St. Regis New York
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709 reviews from our community

Traveler rating
    506
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    47
    29
    16
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137
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
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English first
  • All months
    (709)
  • Mar-May only
    (155)
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    (186)
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  • Dec-Feb only
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2 reviews
1 of 5 stars Reviewed yesterday NEW via mobile

I went to the hotel to have coffee in style what I found was a rip off. My family and I went to the st Regis order a coffee and a cappuccino what happens was Service was arrogant and slow The bill was 37 dollars for a coffee a tea and a cappuccino with nothing no cookie no nothing I... More 

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Lawrence, New York, United States
Senior Contributor
46 reviews 46 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This place is a perfect getaway. Wether a day or a month. The idea of going away to an upgrade of your house, or at least the Same level, is perfectly caught at this hotel. The rooms are spacious and comfy. The beds are superb. Especially the blankets. The concierge and butler service, both spectacular. Has an in house Bentley... More 

Was this review helpful? Yes 1
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear AK, We are so pleased to hear how much you enjoyed your stay at The St. Regis New York! Our concierge team is truly one of a kind and goes above and beyond to make every stay special. We are glad that you were able to experience this first hand! Thank you for taking the time to write your... More 

Denver, CO
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

By far one of the best hotel experiences we have had. Great service, great food, and a huge room by NYC standards. The Butler Service and the attention to detail at the St Regis is amazing. For a hotel over 100 yrs old in NYC its upkeep is perfect and all areas of the hotel are in perfect shape. Amazing... More 

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StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Scott, Thank you very much for taking the time to review your recent stay at The St. Regis New York. We are very pleased that you enjoyed your renovated room as well as our world class Butler service. If we can do anything to assist with any future stays please let us know. Kindly, The St. Regis Management Team More 

Boca Raton, Florida
Top Contributor
59 reviews 59 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

All I can say about this hotel is WOW. This is a top notch hotel that is gorgeous, through and through. They didn't miss a beat when it came to decorating and having exceptional service. Our suite came with a 24-hour butler service that really made my birthday weekend in NYC even more special. The bar and the restaurant in... More 

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StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear SunnySoFloGirl, We are honored that you chose to celebrate your birthday weekend at The St. Regis New York and are very pleased to hear how much you enjoyed your stay. We are glad that our Butler team was able to make your stay special, and we hope that you will return to our hotel again soon. Kindly, The St.... More 

Senior Contributor
44 reviews 44 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay in ST. Regis Hotel is simply an experience.. Located in the heart of NYC, St Regis offers an unique experience to enjoy time in NYC. It is gorgeous and comfortable at the same time! More than recommended, simply Super!!

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StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Letizia, Thank you so much for your kind words! We are thrilled to hear how much you enjoyed your stay with us, and really appreciate you taking the time to write your review. We are looking forward to seeing you again soon. Kindest Regards, The St. Regis Management Team More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel amazing. One of the most comfortable and well appointed hotel rooms I have ever stayed in. From the bed to the bedding to the charging plugs on each side of the bed to the lighting. Plush carpeting. Butler service was brilliant. Every detail has been thought of. Will definitely be back.

Was this review helpful? Yes 1
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Jason, Thank you very much for taking the time to review your recent stay. We are pleased to hear that you enjoyed our signature Butler service, and we hope to see you again soon. Kindly, Manuel Martinez Hotel Manager More 

New Hope, PA
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Lunch review: French onion soup = dishwater. Sandwich served on roll that was so stale, the kitchen had cut the bottom off. SHAME! Waiter was embarrassed and accommodating. Toddler was running around dining room bothering all diners, unattended, for entirety of meal. Bar review: Over priced Bloody Mary was prepared by waiter using prepared mixer. SHAME! Will never return. What... More 

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StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Denise, Please accept our sincerest apologies for your experience at The King Cole Bar & Salon as this is certainly not the experience which we strive to provide for our guests. We hope that you will give us a second chance and I would like to personally assist with your future reservations. Please contact me directly via GeneralManagerNY@stregis.com so... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

There are the Ritz, the Claridge's, the Peninsula, the Danieli (etc), the very Paris, very London, Hong Kong or Venice grand hotels with a long history of refined hospitality. Every great city has a couple of superb, luxury hotels but only one (or two, at most) iconic landmarks that have become as much part of their heritage as any historic... More 

Was this review helpful? Yes 1
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Gabor K, Thank you very much for taking the time to review your recent stay at The St. Regis New York. We are very pleased to hear that you enjoyed your Butler service and that our housekeeping team did an excellent job. Thank you for your observation regarding the taxi call sign, we will certainly follow up on this.... More 

Coral Gables, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The St. Regis is the most amazing hotel I have ever stayed at. It is gorgeous and comfortable at the same time. Nothing is impossible for the staff to accomplish.. The concierge team including Harold, Robert, Tim, Anna, John, Maria and Krista know everything about theatres, restaurants, museums and they can book the best tables in the city. They are... More 

Was this review helpful? Yes 1
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Denise, Thank you so much for your kind words! It is our absolute pleasure to assist with any and all requests and we are so glad to hear that you enjoyed our recommendations. We look forward to seeing you at New York's best address again soon! Kindly, Maria Wittorp-Dejonge Chef Concierge More 

Raleigh
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our stay at the St. Regis was very pleasant. We were upgraded upon arrival to a grande suite. The room was well decorated and bathroom was fantastic. The water pressure in the shower and toilettries were the best I've had at a luxury hotel. The butler service for coffee in the morning was a great, convenient touch. My only issue... More 

Was this review helpful? Yes 1
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Angie1220, On behalf of the entire team at The St. Regis New York, we would like to thank you for taking the time to review your recent stay. We are pleased that you enjoyed your suite upgrade and were able to utilize our Butler service. We are deeply sorry that our de-feathered bedding did not meet your expectations. Please... More 

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