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The St. Regis New York

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2 East 55th Street, at Fifth Avenue, New York City, NY 10022
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The St. Regis New York
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The St. Regis New York
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719 reviews from our community

Traveler rating
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    47
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    16
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140
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
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  • English first
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  • All months
    (719)
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    (167)
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    (176)
All months
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is the first time I have been compelled to post a review about a hotel. I just stayed at the prestigious - St. Regis Hotel in NYC. Traveling through the east coast on a college tour with my daughter, I wanted to give my daughter a special treat while visiting NYC, With sincerity, I cannot say enough good things... More 

Was this review helpful? Yes 1
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Victoria, We are very pleased to learn that our team provided you with exceptional service during your recent visit to The St. Regis New York. Thank you for your time, and for recognizing our mission to provide the best service and pampering experience to each of our guests. We will share your kind words with the team and we... More 

New York City, New York
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Hugely disappointed. The updating they did to the hotel is awful - tacky looking lavender drapes and lavender and gray carpeting with a busy modern pattern that totally clash with the gilt ceilings and other old world decor that once made the hotel so wonderful. The service was horrible from start to finish. Though we checked in at 4, they... More 

Was this review helpful? Yes 3
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear WNYC2013, On behalf of the Management team at The St. Regis New York, we would like to thank you for completing your review on TripAdvisor. We are extremely sorry for any inconveniences that you experienced during your stay as this is certainly not our standard. We understand that our executive leaders have already contacted you and offered their personal... More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What an incredible experience. Often a fancy hotel is not actually worth the mark-up from it's 4-star alternatives that can be 20% of the cost. This is not one of those times. My GF and I stayed at the St.Regis last night to celebrate her birthday and it was everything we could have wanted and more. Where to begin? The... More 

Was this review helpful? Yes 1
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Corey, Oh behalf of the entire team here at The St. Regis New York, we thank you for taking the time to review your recent stay. We are thrilled to hear that you and your girlfriend enjoyed your stay with us and that we were able to make her birthday celebration extra special. Our team prides itself on going... More 

Kirkland, Washington
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent Easter weekend with our family in New York at the St Regis. It is a beautiful old world style hotel that is reflected in the façade to the lobby and even in the two room suite where we stayed. the 1st day we had happy hour in the bar. The service and food were very good. One of... More 

Was this review helpful? Yes
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Jim, We are very pleased to learn that our team provided you with exceptional service during your recent visit to The St. Regis New York. Thank you for your time, and for recognizing our mission to provide the best service and pampering experience to each of our guests. We will share your kind words with the team and we... More 

Boston, Massachusetts
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good choice amongst hotel options in NY. Pros: -Lots of very attentive and friendly reception staff -Very nicely finished rooms, with good details - nice furniture, motion activated lights, outstanding water pressure in the shower, etc -Butler service was very good - waiting to greet me as I came to my room after check-in, immediately brought me coffee/biscotti and... More 

Was this review helpful? Yes 1
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear M30001, Thank you very much for taking the time to review your recent stay at The St. Regis New York. We are pleased to hear that you enjoyed your butler service, a service that we take great pride in. Thank you for your comments about the restaurant service, we will certainly share this feedback with the team. We look... More 

Amsterdam, The Netherlands
Top Contributor
127 reviews 127 reviews
53 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our deluxe room was on the 16th floor, with a seating area, bathroom with tub and separate shower. Room looked impeccable, clean, well looked after by the butler, daily room cleaning and turn down service. Staff attentive and pro-active. The hotel and room were a quiet haven compared to the bustling streets of NY. I would return here if I... More 

Was this review helpful? Yes 3
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear James, On behalf of the entire team at The St. Regis New York, we thank you for sharing the details of your recent visit to our hotel on TripAdvisor. We truly appreciate you taking the time to detail your experience, and we are so pleased that you had a wonderful visit at our hotel. We are grateful for your... More 

Palm Springs
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Originally did not want to stay at this property because I thought it was the interior was going to be old and outdated even though I really enjoy staying at the St Regis in SFO which is updated and contemporary. The reservation agent encouraged my husband and I to stay and advised us that the property had just gone through... More 

Was this review helpful? Yes 1
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Sharon, Thank you very much for taking the time to review your recent stay. We are thrilled that you were willing to try our hotel and had an exceptional stay! Our team prides itself on making every stay feel special and we are glad that you were able to experience this firsthand. We hope that you will be returning... More 

Barcelona, Spain
Reviewer
4 reviews 4 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked at this hotel and stayed here for 5 nights mid-March. As per the overwhelming amount of positive reviews about this hotel, it is hard to go wrong with this one, and this is the best New York hotel experience I've had thus far. It's an immaculate, tasteful five star property and could not be more central if you ask... More 

Was this review helpful? Yes 3
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Talaldawudi, Thank you very much for sharing your kind words about your recent stay. We are very pleased to hear how much you enjoyed your stay with us, and we look forward to welcoming you back again soon. Kindly, Manuel Martinez Hotel Manager More 

Santa Barbara, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is amazing ! I traveled with my seven year old daughter. The staff was warm and gracious. A special thank you to Valentina at the front desk. She made us feel very welcome. John at the concierge knows his restaurants. Kudos to his picks. Housekeeping was also spot on. We wanted for nothing.

Was this review helpful? Yes 2
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Twintravel68, Thank you very much for taking the time to review your recent stay on Trip Advisor. We are thrilled to hear that you and your daughter enjoyed your stay with us. We will share your feedback with Valentina and Jon and the rest of the St. Regis team. Thank you again for submitting your review and we look... More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

I went to the hotel to have coffee in style what I found was a rip off. My family and I went to the st Regis order a coffee and a cappuccino what happens was Service was arrogant and slow The bill was 37 dollars for a coffee a tea and a cappuccino with nothing no cookie no nothing I... More 

Was this review helpful? Yes
StRegisNYC, Manager at The St. Regis New York, responded to this review

Dear Frank, First and foremost, we would like to thank you for choosing to dine at the King Cole Bar & Salon. We regret to learn of the challenges you experienced and are deeply sorry that you did not receive an exceptional level of service. Our hotel prides itself on providing five star service, which in this case it appears... More 

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