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All 446 New York City hotels

Royalton New York Hotel

4.5 of 5 Hotel   |   44 West 44th Street, New York City, NY 10036 (Manhattan)
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Ranked #120 of 446 hotels in New York City
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 11, 2014
CVKL Niagara Falls, Canada
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1,171 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Royalton New York Hotel
See the most recent reviews
Niagara Falls, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 11, 2014

My wife and I went her for her Birthday. Have been to NYC once a year for shopping, shows, games, etc. Have stayed at the Hilton, and Marriott and other 4-5 star hotels. The customer service everyday, from checking in, the the bell hops were outstanding. Very friendly and helpful group. The hotel is in a good location and the... More

Was this review helpful? Yes 3
VictoriaStewart, General Manager at Royalton New York Hotel, responded to this review

I am so delighted that you and your wife had such a great time at the hotel. It is always great to read when we help to make a special occasion memorable. I look forward to the time you have cause to celebrate in the City, I hope we will have the opportunity to welcome you back to the hotel... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 4, 2014

The Royalton is in the perfect location. Right in the center of New York City. It is only steps away from Times Square and Broadway. It's a very nice boutique hotel. The lobby decor is dark, but that is the intimate setting of the hotel. We did notice that the leather furniture in lobby was a little worn and even... More

Was this review helpful? Yes 1
VictoriaStewart, General Manager at Royalton New York Hotel, responded to this review

Thank you so much for taking the time to write a review for us. I am pleased that you enjoyed our location and the intimate style of the hotel. It is also great to read that you found the staff friendly and helpful. I am delighted that you enjoyed your stay and look forward to welcoming you back to the... More

Scranton, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 2, 2014 via mobile

Stayed at tea Royalton on New Year's Day. It was a last minute decision and last minute reservation booked just the day prior. The front desk staff was very polite and helpful. Walking into the hotel is like walking into a swanky club. The room was on the small side but appropriate for NYC. The bathroom with the mirror ball... More

Was this review helpful? Yes 1
VictoriaStewart, General Manager at Royalton New York Hotel, responded to this review

I am delighted that you and your family enjoyed your stay so much and that you enjoyed our central location for shopping and seeing the sights. We look forward to welcoming you back next time the children want to take a swim in one of our 5ft tubs! More

Richardson, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 28, 2014

I have to start off by saying that this hotel is located in the heart of New York City. There are many activities and places to see close by and it is convenient to the subway to get around the city also. According to the pictures of the Royalton the lobby looks like it would be very big but in... More

Was this review helpful? Yes
VictoriaStewart, General Manager at Royalton New York Hotel, responded to this review

Thank you so much for your detailed review of the hotel . I am glad that you liked your room and that we were able to give you an upgrade to accommodate 3 people in your party. I am also pleased that you enjoyed our location so much and hope you will return to us next time you are in... More

Ireland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 21, 2014

Had the pleasure of staying here during the week while in town on business. Perfect location just of Times Square. The hotel itself is stylish and tastefull. The bar area is a hive of activity in the evenings, great crowd but not too busy. The food is devine, the breakfast coffee is amazing!! My one issue was the WiFi speed... More

Was this review helpful? Yes
VictoriaStewart, General Manager at Royalton New York Hotel, responded to this review

What a wonderful review, I am delighted that you had such a great stay with us. I am sorry that you found the Wifi to be temperamental, we are about to undergo a project to upgrade this and increase our connectivity so you should find it much improved when you stay with us in the future. I am delighted that... More

Exeter, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed February 20, 2014

This hotel is superbly located just off Times Square. Our room was well equipped, very clean and quiet. The hotel staff were friendly, helpful and eager to assist. The only downside is that the bar is busy with all tables being reserved and one evening at around 6 pm there was no space so I suggest booking a table for... More

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes
VictoriaStewart, General Manager at Royalton New York Hotel, responded to this review

Thank you for taking the time to write a review for us. I am pleased that you enjoyed the hotel’s location as well as our friendly staff. I hope that you will stay with us again next time you are in the City. More

Reading, United Kingdom
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 19, 2014

Just spent a few days at the Royalton on 44th street. The hotel was perfectly located for all the top sights in New York. The hotel staff were all very helpful and polite, nothing was to much trouble. Our room was a good size, the bathroom had a massive round bath which was fun. It was also quiet, though no... More

Was this review helpful? Yes 1
VictoriaStewart, General Manager at Royalton New York Hotel, responded to this review

I am delighted that you enjoyed everything that the hotel has to offer, from our central location to the friendly helpful staff and our modern décor. I am also pleased to read that you plan to return to us in the future. We look forward to welcoming you at that time. More

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2014

Great location, huge rooms, working fireplaces in the suites, and tremendous customer service. French press coffee was a delicious and unexpected room service option... We enjoy the Royalton as a delightful change of pace from the NYC tourist hotel experience. We usually had the elevators to ourselves and often felt like we were the only guests staying there.

Was this review helpful? Yes
VictoriaStewart, General Manager at Royalton New York Hotel, responded to this review

It is always great to read that someone has had great customer service when visiting the hotel. I am so pleased to read that you found Royalton delightful and I hope that you will return to us soon. More

Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

I loved everything about my most recent visit. From the front desk associate who checked me in to the valet who held my bags for a few hours after check-out, the staff was courteous and professional, which is always a plus. Even the housekeepers took great care in their work — on my second day I noticed that the amenities... More

Was this review helpful? Yes
VictoriaStewart, General Manager at Royalton New York Hotel, responded to this review

Wow! Thank you so much for such a wonderful review. It looks like you really managed to experience all aspects of the hotel while you were with us. We very much look forward to your next stay with us when you are next visiting the City . More

Winter Park, Florida
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 12, 2014

Sorry for the late review but we stayed here this past October. I would have given this place 5 stars but my wife had a bad experience with the waitress one night, very rude to her. The room was huge, clean and amazing.

Was this review helpful? Yes
VictoriaStewart, General Manager at Royalton New York Hotel, responded to this review

Thank you for taking the time to write a review even after you stayed with us last year – we really appreciate it. I am sorry that the waitress was rude, that is certainly unacceptable and together with the Food and Beverage manager we have shared your comments with the wait team. I am delighted that you enjoyed the room... More

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Additional Information about Royalton New York Hotel

Also Known As:
Royalton New York Hotel New York City
Royalton New York City
Royalton Hotel
New York City Royalton
Royalton Hotel New York
Address: 44 West 44th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#6 Romantic Hotel in New York City
#78 Luxury Hotel in New York City
#111 Business Hotel in New York City
#151 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Royalton New York Hotel 4.5*
Official Description (provided by the hotel):
Morgans commissioned Roman and Williams, to re-create Royalton’s legendary lobby. The design – simultaneously sophisticated and complex – juxtaposes an icy cast-glass vestibule and brass furnishings with soft suede upholstery, thick leather walls and hide-covered chairs to create a dark, sexy and luxurious space. Design and architectural details include a mammoth floor-to-ceiling hand forged cast–bronze fireplace, a twenty-foot screen that was once part of the façade of a building in France and hand-upholstered leather walls. ... more   less 
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