First things first: the hotel staff was great for upgrading us with no extra charges to a room with a soaking tub after I've asked, since it was my birthday. We went to NYC for a nine days stay, including thanksgiving weekend, after spending two days in d.c.. We love NYC and we have no trouble with going around town,... more

Loved this hotel. From the second I walked thru the ultra cool and warm lobby, I knew this was going to be a good experience and I was not let down. Without asking we were upgraded to a beautiful Queen Suite and appreciated the extra space. The bathroom is perfect - best hotel showers I have had in a long... more

We booked our trip without knowing exactly what type of hotel we were staying in for a Holiday family vacation. We called the hotel for a special room request and were more than taken care of by Jessie and Adam. Upon our arrival, we were more than surprised to find a more than accomodating and friendly staff. The room were... more

I booked 2 rooms online with Hotwire for Dec 20 and was given this hotel. After booking with hotwire I contacted the hotel directly to make a special request. I spoke to Maryann in reservations and was imformed that they only book standard rooms with hotwire and that is a single bed in each room. Not to mention I have... more

Having stayed at the Royalton's sister hotels in Miami (Delano) and San Fransisco (Clift), I had high hopes for this hotel. Upon entering the lobby, the madness of Manhattan is a distant memory. The dark room lit by a giant fire is very welcoming and sets the tone for this gem of a hotel, When I got to the counter... more

We stayed in the hotel when the Morgans was having a re-furb, we'd originally been booked in there. We really enjoyed our four days at the hotel. We got breakfast in the resturant as it had been included in the package at the Morgans, this was a real treat the food and the service were both fantastic. We found all... more

On arrival for four nights we arrived tired and late after travelling from San Francisco. We were informed that Hotel Policy was to request $150 per night from our credit card, as a bond to cover incedentials (I.E. We dont trust you - guest). As we were not likely to use any facilty in the hotel if this was an... more

The Royalton exceeded our expectations for a hotel in midtown Manhatten, providing a luxurious and welcoming retreat from the long days of touring the city during our first trip to NYC. The location was wonderful - a quiet street just steps from subways, Bryant Park, Times Square - a short walk to Grand Central, the Theatre District, great restaurants, the... more

We spent 5 nights at the Royalton over the Thanksgiving holiday this month and I have to say I was extremely impressed. I have stayed at the Grand Hyatt, Marriott Marquis, and Millenium Hilton to name a few, and the level of service my family received at the Royalton was second to none. From the moment we arrived the bellman... more