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Loews Regency Hotel

4.5 of 5 540 Park Ave, At 61st Street, New York City, NY 10065
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Loews Regency Hotel
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Loews Regency Hotel
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414 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

I'm mid-stay at the Lowes Regency on Park Avenue and I have to pause during my very busy week in NYC to praise the staff and management. There is a genuine warmth and kindness here, which creates a sense of comfort and ease. Room service, cleaning staff, doorman, front desk...every interaction has been a pleasure, and at every turn, my... More 

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Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We had a reasonable enough stay here, but the service in particular didn't live up to the price tag. The room was fine, though noisy on a couple of nights (neighbours partying until 4am). But a bigger problem was that the cleaning staff kept walking in (even when we had the 'do not disturb' tag on, and they really took... More 

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James M, General Manager at Loews Regency Hotel, responded to this review

stowaway_LZN: Thank you for taking a moment to pen a review. I am very sorry that you were disturbed by your neighbors and that our housekeeping staff executed poor judgement in timing. I am further disturbed that our guest relations team came across as just 'OK, not great..' We pride ourselves on an exemplary experience here and we missed the... More 

USA
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We booked an one night stay and all in all the hotel was clean and nice and the location was perfect. We paid $600+ for one night. The rooms are decent size and clean. The beds are little hard and were not comfy for us. The room noisy from next door. You can hear people's chat very clearly at night... More 

Was this review helpful? Yes 2
James M, General Manager at Loews Regency Hotel, responded to this review

Trymefirst: I am very sorry that you were disturbed while here as our guest. May I ask that you contact me privately so I can understand the room you were in? It seems we may have a 'sealing' issue with the connecting rooms. People typically love our beds, but I understand that this is subjective (I have to have a... More 

New York
1 review
2 of 5 stars Reviewed 3 days ago NEW

The room was great but that's about it. No children's amenities as advertised. I explained to room service I wasn't allowed to eat a specific item and they sent it anyway. I told them I couldn't have it and if they could please make me a new order just to have them return the same item just having removed the... More 

Review collected in partnership with Loews Hotels and Resorts

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James M, General Manager at Loews Regency Hotel, responded to this review

ebc21: I am so very sorry for the two issues you encountered while here as out guest. I am glad we have been able to connect off-line, but let me assure you once again that I take your critique very seriously and will make certain a repeat of this never happens. Please do come back and see us again soon... More 

Los Angeles, California
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed there many times over the years...The new redo looks fabulous and I can only imagine what it would be like to stay there now...but for me it is out of my price range! The rooms have always been some of the largest in NYC with options for families traveling with kids that need connecting rooms. I travelled... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

Wonderful location , fantastic staff ,lovely accommodations. Recommend to those looking for a sophisticated yet low key and comfortable place to stay in the heart of NYC. They even permit dogs :) Quiet, clean and first class in all respects. We stay there regularly !

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San Francisco, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed on business for four nights in January and was very impressed with the renovation - beautiful large rooms, great bathrooms, good gym, salon on site, ideal location and most of all I was blown away by the service - in particular the front desk and concierge team - anticipated my every need, booked us into fantastic restaurants. GO... More 

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Sydney, New South Wales, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was my second time at Loews Regency and they didn't disappoint. Classy hotel with a classy address. Helpful and friendly staff and well appointed, clean and spacious rooms. Very close to great shopping on Madison and 5th Avenue and close to Subway. Can't beat that. The only disappointment was the offer of the Fiat service. Although I booked it... More 

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

The Loews Regency is definitely worth booking. The entire staff made us feel welcome from the moment we stepped out of the cab, and the excellent service continued throughout our stay. The fabulous location overlooking Park Avenue is safe and offers access to everything the city has to offer, whether it's shopping, a Broadway show or a carriage ride through... More 

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Dolores L, Marketing Coordinator at Loews Regency Hotel, responded to this review

Thank you for your review @Matthew S! We are so glad to hear about your wonderful stay. It’s great to hear you enjoyed our staff, your room, and the location of our hotel. We will be awaiting your return to New York to welcome you back! More 

Douglas, isle of man
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Took my wife on a 3 day break for her 40th and stayed at the Loews, well from getting out of the ordered SUV to getting back in it I can only say how the whole experience was up among the best we have had. The staff could not do more for you, especially Ela (hope I have her name... More 

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Dolores L, Marketing Coordinator at Loews Regency Hotel, responded to this review

Thank you @Ian D for your review and for letting us celebrate your wife’s 40th birthday. Ela is fantastic; she truly does know New York City like the back of her hand! It’s wonderful to hear she was able to assist so much, we will make sure to let her know your comments. Looking forward to welcoming you back soon! More 

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Additional Information about Loews Regency Hotel

Address: 540 Park Ave, At 61st Street, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Loews Regency Hotel 4.5*
Number of rooms: 379
Reservation Options:
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Also Known As:
Regency New York City
Regency Hotel New York
New York City Regency
Loews New York City
New York City Loews
Regency Hotel Nyc
Hotel Style:
#2 Business Hotel in New York City
#4 Spa Hotel in New York City
#14 Romantic Hotel in New York City
#14 Luxury Hotel in New York City
#41 Family Hotel in New York City

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