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All 452 New York City hotels

Loews Regency Hotel

4.5 of 5 Hotel   |   540 Park Ave, New York City, NY 10065
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Ranked #14 of 452 hotels in New York City
A recent review
5 of 5 stars reviewed yesterday
Mary M New York
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185 people have reviewed this hotel

Traveler rating
    151
    23
    5
    5
    1
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52
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
New York
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel is in a perfect location. It is newly renovated and is quite beautiful. The rooms are luxurious and are very comfortable with a terrific staff. Don't miss Barry at the front door, he is amazing!

Review collected in partnership with this hotel

Was this review helpful? Yes
UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I can't believe some of the previous reviews have been for the same hotel? We stayed as a family of 4 in a huge room with two double beds and had a wonderful stay. The recent refurb is great sad the decor is tasteful and the room was spacious and spotless! All of the staff were friendly, polite and helpful.... More

Was this review helpful? Yes 2
Great Neck, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

Good Morning Mallory, I just wanted to thank you again for making our birthday weekend celebration in the city extra special. The suite, flowers, champagne, personalized notes….all were classy and greatly appreciated. And I must say, dealing with you was an absolute pleasure! A spectacular first class property! I have been a You First Platinum member for some time and... More

Was this review helpful? Yes
Buffalo, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Cons: Shared the same experience as the previous reviewer but in my case the problems were specifically with some Concierge and Front Desk hotel staff. Arrogant, condescending and judgmental - what a lovely way to treat guests. Pros: Hotel was clean and the doorman was friendly and polite.

Was this review helpful? Yes 1
James M, General Manager at Loews Regency Hotel, responded to this review

Agues S: I am very distressed to read you were left with such a poor impression! Please accept my apologies - you may be sure I will speak with the entire Front Office team today about this. Every one of our guests is important - and when I recieve feedback such as yours you may be certain it is taken... More

Lahr, Germany
Top Contributor
180 reviews 180 reviews
67 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Based on Trip Advisor ranking, I booked this wonderful hotel for a 5 nights business stay. And I was not disappointed! Very friendly, supportive and professional service. Rooms are renovated recently and decorated in a warm, modern and very functional style. All equipment is of high quality. Our room facing the courtyard was very quiet, like requested. Great location in... More

Was this review helpful? Yes 2
Kristi B, Public Relations Manager at Loews Regency Hotel, responded to this review

Thank you for the glowing review Dils2003! We love to hear that Loews Regency is the best NYC hotel you've been to, and we plan to keep it that way! We look forward to welcoming you back again soon! Until then, safe travels! More

Toronto
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here recently for a long weekend. We absolutely loved the hotel and would definitely return again. The rooms are brand new so they were very nice, modern and clean. I loved the Frette linens. The location was very good - close to Central Park, quieter area, near shops, etc. If you're looking for more action... More

Was this review helpful? Yes 2
Kristi B, Public Relations Manager at Loews Regency Hotel, responded to this review

Thank you for the wonderful review Elizabeth1972. It's great to hear about our guests' experiences and we're happy to hear that you enjoyed your stay with us. Barry is certainly one of our stars and we'll pass on the kudos to him! Apologies that you were not able to utilize the FIAT service...it certainly is popular. We'll look into it... More

Clarence, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from three night stay at Loews Regency. We are frequent visitors to NYC to see kids and grandkids, we have usually stayed at the St Regis or Pierre depending on the AMEX Platinum deal available. Comparing Loews, it only lacks the history of the other two mentioned properties. In every other respect it is as good if not... More

Was this review helpful? Yes 2
Kristi B, Public Relations Manager at Loews Regency Hotel, responded to this review

Thank you so much for the glowing review Mark262014. We are thrilled to hear you decided to try us this time instead of the St Regis or The Pierre, and even more thrilled to hear that you'll be back. We look forward to welcoming you back again soon! More

New York
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Porters chasing cash more then service. Rude Porters and spoilt an otherwise excellent hotel stay for our family. The hotel is great location and good size. Staff are overall kind but the DNA of some staff is very poor even for NYC. Shame....

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Kristi B, Public Relations Manager at Loews Regency Hotel, responded to this review

We are very sorry to read this review Asif A. If you would kindly contact me with more details, I would be happy to look into this for you. I assure you that this is not the way we do business here at Loews Regency and all of our team members are trained to deliver the highest customer service. Please... More

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here just prior to major renovations, and during an international convention with Heads of State in residence, with intrusive security detail. Our room was dingy, carpet needed replacing. Beds were comfortable, with good linen. The bathroom needed a major renovation and we had plumbing problems that needed repair while we were there, took 24 hours and wasn't seen... More

Was this review helpful? Yes 2
Montreal, Canada
Contributor
17 reviews 17 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just got back from NYC and stayed 3 nights at the Loews Regency. First, everything is great about the neighborhood: just near Central Park, museums and the best variety of stores. Good restaurants near the hotel at every budget. About the hotel: recent renovations made this hotel a true gem. Classy New York style chic rooms with big bathrooms all... More

Was this review helpful? Yes 5
Kristi B, Public Relations Manager at Loews Regency Hotel, responded to this review

That is great to hear JFR1Montreal! We would love to welcome you back when you're next in NYC! Thank you for the fabulous review! More

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Additional Information about Loews Regency Hotel

Address: 540 Park Ave, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Loews Regency Hotel 4.5*
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Also Known As:
Regency New York City
Regency Hotel New York
New York City Regency
Loews New York City
New York City Loews
Regency Hotel Nyc

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Two Bedroom Suite (114)

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#1 Business Hotel in New York City #3 Spa Hotel in New York City #10 Romantic Hotel in New York City #11 Luxury Hotel in New York City #60 Family Hotel in New York City
Hotel Class
Official Description (provided by the hotel)
All the benefits of Midtown Manhattan at your fingertips, with a Park Avenue address. The re-imagination of the new Loews Regency sets a new standard in luxury and thoughtful design with the traveler's needs in mind. With thoughtful service genuinely delivered, our goal is to make sure you can focus on your plans while visiting New York City, whether it is for work or play. Let us take care of the little but all-important details, like complimentary pressing of two garments upon arrival. (Welcome to wrinkle-free travel.) Leave your hairdryer at home-here at Loews Regency, there is a Julien Farel professional hair dryer in every room. And if you're fed up of being charged for Internet access, take heart. Here, you'll find free Wi-Fi, for up to four devices, throughout the hotel, including in your room. Even better, you only have to log in once. ... more   less 
Number of rooms
379

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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