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Loews Regency Hotel

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540 Park Ave, At 61st Street, New York City, NY 10065
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Loews Regency Hotel
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Loews Regency Hotel
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527 reviews from our community

Traveler rating
    407
    79
    25
    11
    5
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146
161
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115
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

We miss the library as no doubt everyone does. But the bar is fun and lively and the crew is still here and wonderful. Our old friend Caesar took care of us just like the old times so we still feel like we are at home. Only thing missing is the M&Ms. 😃

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Fantastic quality of rooms and service. Concierge could not have been more helpful! Only let down was the hotel restaurant - very expensive for what it was. Wouldn't be put off by this as the concierge had many more suggestions local to the area for any cuisine!

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Billy the doorman was amazing to us! He is so knowledgable! The lounge has great food and terrific service! Our room was nice and spacious! Great location! We will definitely come back! Absolutely no complaints!

Was this review helpful? Yes 1
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Loews Regency for a girls getaway. Choose this hotel based upon room size, location and previous TripAdvisor reviews. We arrived late at night, our check in was swift and easy. Our Grand Deluxe Double room was generously sized and perfect for two adult women. The renovations are current, clean & tastefully done. Ate at the bar one... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Staying on the 5th Floor on a Saturday night with my two year old grandson A dog is barking for hours ! Twice called the lobby for action- NOTHING HAPPENED No apology If we had wanted to stay in a Kennel then would have booked one ! This morning took this up at Reception - No one cares This is... More 

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James M, General Manager at Loews Regency Hotel, responded to this review

Richard S: I'm terribly sorry your evening was disturbed by incessant barking, While we do love our four legged friends (I have a rambunctious 7 yr old French Bulldog) we also like them better when they are not left alone. We have a complete security protocol around this sort of thing and clearly dropped the ball. Please accept my sincere... More 

NYC, NY
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this property a couple of times before the renovation and now returned for a one night stay. The Good: The location on the Upper East Side is very nice if that is the area that you are looking to stay. The room is delightful - well organized with everything working. It had plenty of room and... More 

Was this review helpful? Yes 1
James M, General Manager at Loews Regency Hotel, responded to this review

mdski: Thank you for your candor and even-handedness with your critique. I sincerely apologize for the fact our team let you down. Attentiveness is what separates a good experience from an exceptional one. Please contact me at your leisure: jmcpartlin@loewshotels.com. Warmly, Jim More 

Northumberland, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

We had an issue with rooms and were asked to move after one night because we had made 2 bookings. Christian was excellent and we were allocated a fabulous upgrade to compensate. The staff (particularly Barry) were excellent. Very tasteful but discreet and discerning hotel. We would stay there every time we visit New York.

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Dolores L, Marketing Coordinator at Loews Regency Hotel, responded to this review

Thank you ElaineMc42 for your review. We certainly do apologize for the mishap with your reservation, however we are thrilled to know Christian, Barry and the team was able to turn it around for you. We look forward to welcoming you back, so you may have a wonderful flawless stay. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Me and my other half visited New York for a week as a birthday present. Staying at The Loews was amazing, the service was great and the rooms and facilities were even better. Extremely clean and welcoming. The great location, only a two minute walk from Central Park and multiple subway stations, meant escaping from the crazy streets of New... More 

Was this review helpful? Yes 1
Dolores L, Marketing Coordinator at Loews Regency Hotel, responded to this review

Thank you Suzielund for your review. We are so thrilled you enjoyed your stay, we certainly look forward to welcoming you back soon. More 

London, United Kingdom
2 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We had booked 3 rooms for 5 nights to attend my sisters wedding at a nearby venue. The bride and her fiancé/husband and my parents were part of our party and we had recommended the hotel to other guests attending the wedding. Overall I would have to say we were rather underwhelmed with Loews but a couple of things stood... More 

Was this review helpful? Yes 2
James M, General Manager at Loews Regency Hotel, responded to this review

KittyM83: Please accept my most sincere apology. Wedding's are meant to be special and I feel terribly that your sister's went seemingly unnoticed by our staff. I read your critique in its entirety at our morning operations meeting today and you may be certain the full weight of my concern was felt by all present. I do hope you will... More 

Sao Paulo
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

First Class facilities at a great address. Employees do not seem to be happy working there and will only be kind to you if you are a good tipper. Great coffee shop around the corner on 61st. Hotel directory informed that two pressinta were complimentary but tu still tires to charge me for all.

Was this review helpful? Yes
James M, General Manager at Loews Regency Hotel, responded to this review

FESG: Thank you for your note - I am glad you liked our property's location and style, but am disturbed that you felt our team wasn't friendly. We typically get rave reviews on this score and I will be sitting with our guest services department today to review the finer points of hospitality. I do hope you will come back... More 

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Upper East Side
Combining quiet residential neighborhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighborhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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